Jasmine has been very patience with me. Throughout the onboarding process, she has been a wonderful helper to clarify all the doubts I have. She is very helpful in providing fast response to every of my inquiry. High recommended

We're just getting started with the app, but I believe it will work well. Great and fast support from Hana. Thank you

I ran into some problems while using it and contacted Hana online, he and quickly helped me solve the problem and was very professional!

User-friendly, and the customer service team was very supportive, especially Audrey. Highly recommended!

This is the best loyalty program with amazing support 24/7! I'm extremely impressed with all of its features and the consistent help from the team. With that being said, thank you to Alyssa for my most recent series of questions! 10/10 recommend.

I've researched loyalty and rewards program apps fairly extensively, and Joy is still the most versatile and affordable one I've used to date. They have *excellent* customer service as well, and are super responsive.

Great app with outstanding support! Joy has become a key tool for us — we use it to run our loyalty program across multiple markets, and it has been working flawlessly. The setup is intuitive, the design is modern, and the customization options cover everything we need — from rewarding purchases to incentivizing customer reviews. We especially want to highlight the amazing customer support. The chat communication was excellent — they responded quickly to our questions about language versions and helped us smoothly launch the program on our new Czech and upcoming Slovak stores. We really appreciated their transparency and effective solutions. We’re excited to continue growing our loyalty club with Joy. Highly recommended!

Really enjoying the app so far. Setup have been very intuitive and customization is very simple. When we have had trouble getting setup, support from Hana and Liz has been very prompt and helpful :)

Hana, helped my with an integration issue I was having. She was very helpful by walking through step by step until it was resolved. I give her 5 + stars she was very helpful.

The service was very prompt and staff was helpful. I like that they have a live chat feature supported by their staff who are very well trained. I just installed the app and had no idea how to set up. I was served by Hana and she was very helpful in guiding me and also helped to set it up each step of the way. I'm grateful for the assistance as it would've taken me several days to figure things out. Great job!