Joy Rewards & Loyalty Program

Develop by Joy Loyalty (by Avada)

$24.99-$499

/ Month

Free plan available 14 Days Free Trial

Verified

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

App integrations

Discount stacking

Automated notifications

Loyalty page generator

Pos integration

Loyalty programs setup

Vip tiers management

Rewards customization

About Joy Rewards & Loyalty Program

Launched Jun 27, 2021

Built by Joy Loyalty (by Avada)

Email :

[email protected]

Address

Hanoi, VN

Website Privacy policy FAQ

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Description

Create a loyalty program that goes beyond points & rewards. It’s a connection built to last

Joy makes loyalty easy, meaningful, and rewarding. Offering a full suite of features (rewards program, points, VIP tiers and referrals…) your customers will keep coming back for more. Advanced milestone rewards and automatic tier discounts make checkout easier than ever, encouraging natural spending & repeat purchases without pressure. With an intuitive POS extension, we ensure your brand loyalty connects effortlessly online and offline. We’re here for you 24/7 - don’t hesitate to reach out!

Purchasing reward by loyalty points, VIP tiers, referrals, social following etc.
Tier Perks: Auto discounts (with combination settings), available online and POS
Stackable/Combinable discounts with your stores, increasing conversion rate
Loyalty POS Pro extension, a seamless experience for Online and Offline stores
Loyalty page, reward page, emails notification and automation in all plans

Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Top Helpful Reviews

Sleekify

Feb 17, 2025 on Shopify

Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)

SE - tabletennisstore.eu

Feb 14, 2025 on Shopify

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time. The app is easy to use en flexibel enough to implement all idea's you have about Loyalty. Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.

Iron Joc Apparel

Feb 14, 2025 on Shopify

I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!

Baby Todd & Co

Feb 13, 2025 on Shopify

Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!

Sweet Pea Plant-Based Kitchen

Feb 12, 2025 on Shopify

So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!

Budget 4x4 Life

Feb 11, 2025 on Shopify

Excellent customer service from Hana from the get-go. App is really easy to use and offers heaps of great features at a great price point compared to competitors.

Adept Skincare

Feb 08, 2025 on Shopify

Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!

diycustoms.store

Feb 07, 2025 on Shopify

I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.

Tlyard

Feb 06, 2025 on Shopify

I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!

Pankajakasthuri

Feb 05, 2025 on Shopify

HANA, the support executive of the Joy app, is very helpful. All my queries have been resolved. The app is also very good for loyalty programs.

View all reviews

Joy Rewards & Loyalty Program

About Joy Rewards & Loyalty Program

Built by Joy Loyalty (by Avada)

Related Categories

Report Pundit: Custom Reports

Description

Create a loyalty program that goes beyond points & rewards. It’s a connection built to last

Pros

Cons

Top Helpful Reviews

Sleekify

SE - tabletennisstore.eu

Iron Joc Apparel

Baby Todd & Co

Sweet Pea Plant-Based Kitchen

Budget 4x4 Life

Adept Skincare

diycustoms.store

Tlyard

Pankajakasthuri

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