Joy Loyalty Program & Rewards

Develop by Joy Loyalty (by Avada)

$24.99-$499

/ Month

Free plan available 14 Days Free Trial

Verified

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

App integrations

Discount stacking

Automated notifications

Loyalty page generator

Pos integration

Loyalty programs setup

Vip tiers management

Rewards customization

About Joy Loyalty Program & Rewards

Launched Jun 27, 2021

Built by Joy Loyalty (by Avada)

Email :

[email protected]

Address

Hanoi, VN

Website Privacy policy FAQ

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Description

Advanced loyalty program, joyful rewards, VIP tier, and referrals for your growing brands

We built Joy because we believe customer loyalty should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created a different loyalty program with an advanced rule engine that truly understands your customers. Our system provides a deeply personalized loyalty program based on customers' data. Fashion and beauty brands choose Joy when tired of one-size-fits-all loyalty that treats every customer equally. Check us out to see different loyalty!

Loyalty with milestone rewards, VIP, POS, and unlimited referral program
Loyalty page generator and 20+ dynamic loyalty blocks (account, checkout page)
Membership: Exclusive deals, VIP tier perks, B2B tier programs, auto discounts
Klaviyo, Mailchimp, Okendo, Judge.me, Loox, Gorgias & 50+ integrations
Loyalty POS extension and mobile responsive for omnichannel integration

Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Top Helpful Reviews

Marcuse

Jun 10, 2025 on Shopify

Excellent points app. I installed it in one of our stores. Support helped me with a custom change and has jumped on very quickly whenever I had a question or issue. Very happy with this app. Will be installing on our second store soon.

TEASE dancewear

Jun 09, 2025 on Shopify

EU merchants be beware: this app does not offer a downloadable or signable Data Processing Agreement (DPA). Under GDPR, a signed DPA is legally required when personal data is processed on your behalf. Without it, you’re not compliant. Until this is fixed, this app is not safe to use for EU businesses.

Lacebound

Jun 06, 2025 on Shopify

Very good user experience. I encountered many problems, but the customer service Audrey was always proactive and enthusiastic to help me solve these difficulties. I am very grateful to her.

My Store

Jun 05, 2025 on Shopify

The app has pretty much all features that are needed for a rewards app. Prices are reasonable and Hana from the support team was very efficient and helpful.

Elle Vie Body Products

Jun 03, 2025 on Shopify

The team was incredibly helpful in getting our rewards program launched. They even went above and beyond to customize a section to fit our specific needs. Huge shoutout to Hana, Alicia, and William!

Moselmetzger

Jun 03, 2025 on Shopify

Great app, great support. Really like the app! Little recommendation: Add one more pricing tier for 49$ for example where the VIP Tiers are included. That would be awesome! Thanks!

HABEAS

Jun 02, 2025 on Shopify

The support of the app is very fast and efficient. I got a query solved from Hana. it was quick and very helpful.

MyStyletoday

May 24, 2025 on Shopify

jsut downlouded the app and i didnt realy know anything about it but this employee Audrey helped me so much so yeah iyts a great app and also shows more trust to your website vistors

Inspirations Dancewear Canada

May 23, 2025 on Shopify

The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support!