Joy Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month

Built for Shopify

Free plan available 30 Days Free Trial

Verified

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

App integrations

Discount stacking

Automated notifications

Loyalty page generator

Pos integration

Loyalty programs setup

Vip tiers management

Rewards customization

About Joy Loyalty Program & Rewards

Launched Jun 27, 2021

Built by Shopify

Address

4900 Hopyard Road, 100, Pleasanton, CA, 94588, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Boost repeat sales with loyalty rewards, points, referrals, VIP tiers, membership, and POS

Joy Loyalty Rewards is a powerful customer retention platform. It helps you offer personal reward programs for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. Customer loyalty is never interrupted, with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth.

Points: purchases, subscriptions, birthday rewards, reviews & point bonus events
Reward social actions on Instagram, TikTok, Facebook, and referral program
VIP tiers: exclusive perks like free shipping, free gift or early access
30+ loyalty touchpoints: loyalty page, loyalty account, cart redemption,....
POS fully integrated. Checkout loyalty extension to boost point redemption

Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Top Helpful Reviews

MELIPRON

Oct 31, 2025 on Shopify

A very satisfactory experience. The customer service team member Hana has been helping me solve problems and she is very patient. This is truly an excellent app.

Tiare Collab

Oct 30, 2025 on Shopify

Loving using this app. it's super easy. Great quick customer service also from Sonny. he made it super easy to understand and fixed my problem so fast. thanks for great service.

GeePAC Trend

Oct 30, 2025 on Shopify

I've been using the Joy Loyalty Program for my Shopify store, and it's a great way to enhance customer retention. It allows you to create point-based rewards, VIP tiers, and even offer discounts for exclusive drops. Plus, it integrates seamlessly with checkout and subscriptions.

Habsburg Kleidermanufaktur

Oct 27, 2025 on Shopify

Joy fully meets our needs, offering a wide variety of perks while remaining very convenient and easy to set up. Whenever I have a question about the setup, the chat support responds quickly and is highly knowledgeable. Special shoutout to Audrey for the amazing support!

Cool-Vita DTC

Oct 27, 2025 on Shopify

Joy Loyalty is an amazing app for Shopify! It’s easy to use, flexible, and packed with great features to engage customers and boost loyalty. Big thanks to Daniel for his outstanding support — super helpful, quick, and friendly. Thanks to him, setting up was a breeze. Highly recommended!

Smile RITUALS

Oct 25, 2025 on Shopify

I haven't fully tested the app yet, but it already deserves 5 stars for the support it provides. They helped me with everything, and Hana was really kind and professional. Thanks, I hope I'll be happy with the app too.

K-Boo

Oct 25, 2025 on Shopify

En general funciona bastante bien, me gustaria que existiesen ofertas de planes de pago anuales. Pero por el resto todo bien, ademas de que Hana me atendio super bien.

Lakforyou

Oct 24, 2025 on Shopify

The service of Hana and the rest of the team was just amazing, helped with everything and still helping , great first experience all I can say , easy 5star

SanityCare Italia

Oct 24, 2025 on Shopify

I'm still testing the app, but I can say that the customer support is truly fantastic. Thanks to Hana for the setup help, thank you so much. I hope I'll be happy with the app too.

BOUTIQUE SOVIST

Oct 21, 2025 on Shopify

Le paramétrage de l'application en version gratuite est très laborieuse, j'avoue que je ne suis même pas sure de la garder. Mais heureusement les agents comme Hana m'aide sinon j'aurais déjà abandonner. La traduction est mauvaise donc difficile quand on est pas bilingue.

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