Joy: Loyalty Program & Rewards

Develop by Joy Loyalty (by Avada)

$24.99-$499

/ Month

Built for Shopify

Free plan available 30 Days Free Trial

Verified

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

App integrations

Discount stacking

Automated notifications

Loyalty page generator

Pos integration

Loyalty programs setup

Vip tiers management

Rewards customization

About Joy: Loyalty Program & Rewards

Launched Jun 27, 2021

Built by Joy Loyalty (by Avada)

Email :

[email protected]

Address

Hanoi, VN

Website Privacy policy FAQ

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BON Loyalty Rewards Program

(1,517 Reviews)

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$25-$349 / Month

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Loyalty rewards program with points, POS, referrals &...

Description

Boost repeat sales with loyalty rewards, points, referrals, VIP tiers, membership, and POS

Joy Loyalty Rewards is a powerful customer retention platform. It helps you reward customers personally for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. The loyalty experience is never interrupted with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth.

Points for: purchases, subscriptions, birthdays, reviews & point bonus events
Reward social actions on Instagram, TikTok, Facebook, and referral program
VIP tiers: exclusive perks like free shipping, free gift or early access
30+ loyalty touchpoints: loyalty page, loyalty account, cart redemption,....
POS fully integrated. Checkout loyalty extension to boost point redemption

Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Top Helpful Reviews

Il mio negozio

Sep 20, 2025 on Shopify

Their team are good and very supportive in finding and fixing out errors hana helped me a lot thanks hana i really love your support i recomend this app for loyalty if your are building your shopify store

FIG Clothing

Sep 18, 2025 on Shopify

The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.

Volpi Joias

Sep 17, 2025 on Shopify

Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade.  Mais do que super indico.

Issey-K Makeup

Sep 15, 2025 on Shopify

Buenas tardes! Estoy teniendo problemas con la app! Estoy intentando entrar y me sale en blanco la pantalla y no puedo revisar

Forbidden13

Sep 15, 2025 on Shopify

Asked the chat how to do something, he said i needed to buy the pro plan to do it, so i purchase the pro plan then the next person that joined the chat said i can't do it and i need to pay 10x more! NO NO NO! lost a customer.

Sun&Beam Nails

Sep 15, 2025 on Shopify

The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

The Vape Escape Wales & England

Sep 12, 2025 on Shopify

Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.

Camellios

Sep 06, 2025 on Shopify

Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!

Primo Collectibles

Sep 05, 2025 on Shopify

Big thanks to Hana from the Joy app support team! She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days! Highly recommend both the Joy app and Hana’s top-tier support. Thanks again for making our setup process easier and stress-free!