Joy Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month

Built for Shopify

Free plan available 30 Days Free Trial

Verified

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

App integrations

Discount stacking

Automated notifications

Loyalty page generator

Pos integration

Loyalty programs setup

Vip tiers management

Rewards customization

About Joy Loyalty Program & Rewards

Launched Jun 27, 2021

Built by Shopify

Address

k 406 bhojaldham residency, Ahmedabad, GJ, 382350, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS

Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy!

Unlimited points rewards: Earn loyalty points for purchases & social engagement
Design on-brand loyalty experiences across 30+ customizable touchpoints
Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
Extensive integrations: POS extension, checkout redemptions, developer toolkit
Dedicated support: 24/7 live chat, dedicated Account Manager

Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Top Helpful Reviews

Marylise Mirabelli

Jan 05, 2026 on Shopify

A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!

Rizing Rivers

Jan 03, 2026 on Shopify

lighting fast support. Shout out to hana. I wish they enable other advance features on the basic plan.

CHOIR

Jan 01, 2026 on Shopify

Thank you to Audrey for her patient and friendly support. The setup process was clearly explained, and the overall service experience was excellent.

HB Profumerie

Dec 31, 2025 on Shopify

Ottima app, stabile e con tante funzionalità disponibili. Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS. Il supporto è super gentile e si mette subito in moto quando c'è un problema. Sonny, Audrey, Hana, and Alyssa hanno sempre risposto in modo veloce e professionale a tutte le mie domande e richieste di supporto. Complessivamente molto contenti.

BunnyHill Concept

Dec 29, 2025 on Shopify

Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.

Astrea Lumea

Dec 23, 2025 on Shopify

Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !

Greener

Dec 23, 2025 on Shopify

Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.

Karnidog

Dec 22, 2025 on Shopify

Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !

Timebox

Dec 22, 2025 on Shopify

We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store. What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free. Highly recommended if you are looking for a reliable app with excellent support behind it.

Valmasi

Dec 20, 2025 on Shopify

So far, this app is good. I am still learning but it seems to have a lot of capabilities just on the free plan. I am looking forward to fully using this in my website. Audrey has been very helpful answering questions.

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