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Joy Loyalty Program & Rewards logo

Joy Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization

    About Joy Loyalty Program & Rewards

    Launched Jun 27, 2021

    Categories

    Built by Shopify

    Address

    651 North Broad Street, Suite 201, Middletown, DE, 19709, US

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    Description

    Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS

    Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy!

    Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy! more
    • Unlimited points rewards: Earn loyalty points for purchases & social engagement
    • Design on-brand loyalty experiences across 30+ customizable touchpoints
    • Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
    • Extensive integrations: POS extension, checkout redemptions, developer toolkit
    • Dedicated support: 24/7 live chat, dedicated Account Manager

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    Tai Kang Healthy Fruits

    Dec 07, 2025  on Shopify

    The Joy Rewards Avada team has been incredibly friendly and approachable since the start of our journey with them. They’re available around the clock, so you can always reach someone on live chat whenever you need assistance. While there are a few setups not yet available in the app, I’m confident they’ll consider these improvements moving forward. Special shoutout to the amazing team members I’ve interacted with on live chat, Audrey, Alyssa, Jade, Sonny, and Abby, who have all been super helpful with my inquiries. Big thanks to the team for their support!

    Bling and Speed

    Dec 06, 2025  on Shopify

    Seamless integration with the help of Abby and Andrew, they migrated all my data from YOTPO easily. Highly recommend this app.

    Crafter NV

    Dec 05, 2025  on Shopify

    The whole team has been very helpful with all of my questions on launching this app. We appreciate all of the help.

    HB Profumerie

    Dec 05, 2025  on Shopify

    Ottima app, stabile e con tante funzionalità disponibili. Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS. Il supporto è super gentile e si mette subito in moto quando c'è un problema. Finora hanno sempre risolto tutto in modo veloce e preciso. Complessivamente molto contenti.

    Dutch Nail Cosmetics

    Dec 02, 2025  on Shopify

    L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.

    The GramCo

    Dec 01, 2025  on Shopify

    Love the app and Hana was very helpful with support. The app was easy to set up and support was on stand by for any issues that popped up. Our customers love the ease of the program and customer service loves that they can add points when needed.

    RayNeo

    Nov 28, 2025  on Shopify

    非常棒 支持各种开发和服务支持,非常好用。也便宜建议一直这么良心下去。

    Haru Skin

    Nov 28, 2025  on Shopify

    Hana was incredibly helpful throughout my support interaction. She responded quickly, understood my issue right away, and made the whole process easy to navigate. Her communication was clear, friendly, and efficient, which made resolving my problem much smoother. I really appreciate her assistance thank you, Hana!

    KallyKurls

    Nov 27, 2025  on Shopify

    Hana was very helpful with the support for the implementation. We will activate it for our customers this Friday, so we can't yet say how the app works, but we are very exited and looking forward for the results.

    motherswork Vietnam

    Nov 27, 2025  on Shopify

    Joy has helped us quite a lot. Their support team is friendly, enthusiastic, and efficient. I am very satisfied and highly recommend them to everyone.

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