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Joy Rewards & Loyalty Program logo

Joy Rewards & Loyalty Program

$24.99-$499

/ Month
Free plan available 14 Days Free Trial
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization

    About Joy Rewards & Loyalty Program

    Launched Jun 27, 2021

    Categories

    Built by Joy Loyalty (by Avada)

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    Description

    Advanced loyalty program, joyful rewards, VIP tier, and referrals for your growing brands

    We built Joy because we believe customer loyalty should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created different loyalty program with an advanced rule engine that truly understands your customers. Our system provides a deeply personalized loyalty program based on customers' shopping patterns. Fashion and beauty brands choose Joy when tired of one-size-fits-all loyalty that treats every customer the same. Check us out to see different loyalty!

    We built Joy because we believe customer loyalty should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created different loyalty program with an advanced rule engine that truly understands your customers. Our system provides a deeply personalized loyalty program based on customers' shopping patterns. Fashion and beauty brands choose Joy when tired of one-size-fits-all loyalty that treats every customer the same. Check us out to see different loyalty! more
    • Loyalty with rewards, VIP, POS, and unlimited referral program
    • Loyalty page generator and 20+ dynamic loyalty blocks (account, checkout page)
    • Membership: VIP tier perks, auto discounts, stackable discounts
    • Klaviyo, Mailchimp, Okendo, Judgeme, Loox, Gorgias integrations w/ 10+ templates
    • Omnichannel integration: online, mobile, and POS and POS Pro extension

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    Vitamin G Nutraceuticals

    May 01, 2025  on Shopify

    Very easy to use with a lot of customisation available. We have found benefit to our business. Great support from both Jasmine and Jade

    NUWA Beauty

    May 01, 2025  on Shopify

    Amazing support from the customer service team, super responsive and helpful with customising the app to fit with our website

    Hansfords Menswear

    Apr 30, 2025  on Shopify

    Have been so helpful with an issue I had (my fault, no them) and they helped resolve it so quick. Highly recommend Audrey and Raymond for their customer service.

    JewelleryLuxe

    Apr 29, 2025  on Shopify

    Sonny heeft me super goed geholpen en is heel erg snel met alles hij draait er niet om heen al met al top!

    Kings and Gents Accessories

    Apr 26, 2025  on Shopify

    Abby was able to help me and my client with the issues we are having on our store. Thanks to her and the rest of the team. We appreciate

    arcanis-gallery

    Apr 22, 2025  on Shopify

    Jasmine was very responsive and the engineer william who solved my problem also I tested several loyalty programs and honestly this one is the best and is not the most expensive it is perfect

    Looks By Lopez

    Apr 19, 2025  on Shopify

    April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!

    SHOPOUTLET24. Der Protein und Supplement Dealer

    Apr 19, 2025  on Shopify

    Die Hilfe von Hana war super, und mein Problem wurde schnell gelöst. Kann es nur empfehlen sehr guter Support

    Laws of Nature Cosmetics

    Apr 18, 2025  on Shopify

    Abby was so quick to coordinate adding their points calculator to our website, was very friendly, and provided great customer service.

    Graine de Lascars

    Apr 18, 2025  on Shopify

    Everything is perfect. Sonny is very helpfull. JOY is better than SMILE which is OVERPRICED and can't even translate something.

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