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Joy: Loyalty Program & Rewards logo

Joy: Loyalty Program & Rewards

$24.99-$499

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization

    About Joy: Loyalty Program & Rewards

    Launched Jun 27, 2021

    Categories

    Built by Joy Loyalty (by Avada)

    BON Loyalty Rewards Program logo
    (1,517 Reviews)
    $25-$349 / Month
    • Free Plan Available
    • Verified
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Description

    Boost repeat sales with loyalty rewards, points, referrals, VIP tiers, membership, and POS

    Joy Loyalty Rewards is a powerful customer retention platform. It helps you reward customers personally for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. The loyalty experience is never interrupted with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth.

    Joy Loyalty Rewards is a powerful customer retention platform. It helps you reward customers personally for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. The loyalty experience is never interrupted with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth. more
    • Points for: purchases, subscriptions, birthdays, reviews & point bonus events
    • Reward social actions on Instagram, TikTok, Facebook, and referral program
    • VIP tiers: exclusive perks like free shipping, free gift or early access
    • 30+ loyalty touchpoints: loyalty page, loyalty account, cart redemption,....
    • POS fully integrated. Checkout loyalty extension to boost point redemption

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    Il mio negozio

    Sep 20, 2025  on Shopify

    Their team are good and very supportive in finding and fixing out errors hana helped me a lot thanks hana i really love your support i recomend this app for loyalty if your are building your shopify store

    FIG Clothing

    Sep 18, 2025  on Shopify

    The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.

    Volpi Joias

    Sep 17, 2025  on Shopify

    Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade. 
Mais do que super indico.

    Issey-K Makeup

    Sep 15, 2025  on Shopify

    Buenas tardes! Estoy teniendo problemas con la app! Estoy intentando entrar y me sale en blanco la pantalla y no puedo revisar

    Forbidden13

    Sep 15, 2025  on Shopify

    Asked the chat how to do something, he said i needed to buy the pro plan to do it, so i purchase the pro plan then the next person that joined the chat said i can't do it and i need to pay 10x more! NO NO NO! lost a customer.

    Sun&Beam Nails

    Sep 15, 2025  on Shopify

    The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

    The Vape Escape Wales & England

    Sep 12, 2025  on Shopify

    Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.

    Camellios

    Sep 06, 2025  on Shopify

    Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!

    Primo Collectibles

    Sep 05, 2025  on Shopify

    Big thanks to Hana from the Joy app support team! She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days! Highly recommend both the Joy app and Hana’s top-tier support. Thanks again for making our setup process easier and stress-free!

    Femsi

    Sep 04, 2025  on Shopify

    The support was extremely helpful, and the app itself is excellent! I really appreciate the guidance and responsiveness. Thank you very much, Sonny!

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