Audrey and Jade was awesome . They instantly and sponteniously helpmed me set up my Reward program. They are real team to work with

They helped a lot. Hana, Sonny, and others are all very fine. I'll continue to use joy, although there are some issues when setting up, but the support is timely and very helpful.

Hana was a great help to me; without her, I wouldn't have been able to get the app working. Helpful and professional!

I love this app! Even with just the free version, it's packed with features that are super easy to use and customize. Huge shoutout to Jasmine from their support team—she helped me quickly place the rewards widget on the right side of my site, exactly how I wanted it. The support is amazing, and the app works perfectly with my store. I’m definitely considering upgrading to the paid version as I grow. Highly recommended!

They are extremely helpful. We have been using this program with Shopify for several years and think it caters to all our retail needs.

Brilliant app so easy to install and start using even for less experienced tech people, works great with my Shopify store and even better customer service, very fast and great at helping you sort any problem out. Highly recommend!

I had an outstanding experience with the support team at Joy. They were incredibly kind, attentive, and impressively fast in their responses. They helped me set up the loyalty program in just a few steps and within only a few hours. Everyone I interacted with was polite, knowledgeable, and truly helpful — but what stood out the most was the speed and efficiency in solving even the smallest issues. That kind of support is priceless. A special thank you to Sonny for the exceptional assistance!

This app is the best app ever for loyalty program for your shopify store. Customer service is outstanding; Hana was so supportive and helpful that helped me to solve most of the problem

This app is wonderful. It is a critical component of our efforts to increase customer satisfaction and repeat purchases. It brings us a lot of value. We are especially impressed with the support from the Avada customer service and technical team.

Unfortunately, it has had some serious glitches lately. We switched to this rewards app from a leading competitor some time ago because it offered some great advantages and wonderful support. However, it has been 13 days now that are Reward Program is not correctly awarding points. We reported this issue 3 days ago, but there has been no progress or solution.