The app is working good and has the functionalities that we need for our loyalty program. We were helped by Hana today to fix the calculator on our side and was resolved quickly.

Hana & William has been excellent and efficient help. So far it has been a great experience with Joy Loyalty.

Great app and a really helpful tools, Big thanks to Sonny from the support team that really was standing with us for more than hour to solve all our problems!

Great app, easy to use, set-up and customize, very intuitive. Their support team is super available. Special thanks to Hana who assisted me and solved my problems in seconds !

Nous utilisons Joy pour le programme de fidélité de la maison hollington Paris. Merci à l'équipe d’assistance, et en particulier à Ryan et Audrey, qui font un excellent travail !

I love Joy’s personalized support in helping me with all the questions I’ve had throughout our service. The willingness to help and the immediate responses are incredible. A big thank you to Audrey, who has been very helpful, as well as to Liam and Heni, who were also a great help. Thank you so much! I’m very happy with the service.

Great app. Support is also very helpful and very fast. Especially Hana, Sonny and Alyssa are great! So far, an awesome app that I would recommend to everyone who needs a loyalty program.

This is an amazing app with a first-rate support team. Hana who helped me with customisations was amazing.

this is a must have app if you want to make offers to your customers with no limit. customer support is amazing. I want to thank Jasmine for her amazing work

joy always resolves my issues quickly and without stress. thanks to mark and jasmine for their help today!

We run a fashion retail business and recently started using Joy Loyalty to manage our membership rewards and points. The setup process is very straightforward with step-by-step guidance, which makes it easy to get started. Special thanks to Sonny for the great support — the customer service team is always available, very responsive, and helpful. Overall, a really good experience, and I’d recommend this app to other merchants looking to build a loyalty program!

I received excellent service from Audrey. She demonstrated professionalism, efficiency, and attentiveness, even while managing a busy workload. She addressed all of my questions thoroughly and provided valuable assistance where needed.

Everything was perfect with Hana She is very pleasant and fixed all my issues. Thanks for her and I will use this app forever with this good supporter.

Their team are good and very supportive in finding and fixing out errors hana helped me a lot thanks hana i really love your support i recomend this app for loyalty if your are building your shopify store

The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.

Entre todos os sistemas de fidelidade que já testei, nenhum se compara ao Joy, sobretudo quanto ao time que presta suporte. Que está sempre disposta em ajudar e lhe auxiliar no mínimos detalhes. Eu não teria outra ferramenta a indicar se não o Joy, muito robusta e funcional, faz o cliente realmente querer fazer parte do programa de fidelidade. 
Mais do que super indico.

Buenas tardes! Estoy teniendo problemas con la app! Estoy intentando entrar y me sale en blanco la pantalla y no puedo revisar

Asked the chat how to do something, he said i needed to buy the pro plan to do it, so i purchase the pro plan then the next person that joined the chat said i can't do it and i need to pay 10x more! NO NO NO! lost a customer.

The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.