Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)

I've started using Joy, and the customer service reps are fantastic. Hana has been really helpful in answering my questions and making customisations that suit my store. Looking forward to using the app long term.

Audrey from Joy support saved the day! Issues resolved: - Fixed loyalty points glitch - Helped with rewards program setup - Answered all my questions patiently Joy app itself is amazing too - loyalty program boosted sales!

A great loyalty app. Easy enough to use, with a lot of features and ways to customize to your brand's image. Thanks to Audrey for her help to setup the program before the launch! Hopefully this reward program will be a success!

lighting fast support. Shout out to hana. I wish they enable other advance features on the basic plan.

Thank you to Audrey for her patient and friendly support. The setup process was clearly explained, and the overall service experience was excellent.

Ottima app, stabile e con tante funzionalità disponibili. Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS. Il supporto è super gentile e si mette subito in moto quando c'è un problema. Sonny, Audrey, Hana, and Alyssa hanno sempre risposto in modo veloce e professionale a tutte le mie domande e richieste di supporto. Complessivamente molto contenti.

Great app! Joy delivers powerful features and has been a smooth experience overall. Huge thanks to Hana for amazing support and helping me get everything set up perfectly.

Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !

Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.

Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !

We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store. What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free. Highly recommended if you are looking for a reliable app with excellent support behind it.

So far, this app is good. I am still learning but it seems to have a lot of capabilities just on the free plan. I am looking forward to fully using this in my website. Audrey has been very helpful answering questions.

Je suis très satisfaite de Joy. C’est de loin la meilleure application de fidélité que j’ai testée — et j’en ai essayé beaucoup. Les fonctionnalités sont complètes, le tarif est adapté, même pour les petites structures, et l’expérience globale est fluide et efficace. Petit bémol toutefois : les traductions ne sont disponibles que sur le plan supérieur, ce qui est un peu dommage. Mais honnêtement, cela reste un détail face à la qualité du service. Le support est ultra réactif, 24/7, ce qui est franchement impressionnant. Merci à toute l’équipe pour ce travail remarquable, merci à alyssa.

The customer support is very responsive, and any configuration issues we encountered were resolved quickly. Special thanks to Hana for the prompt and professional support throughout the setup process:)

Trying it out for somedays now, rich in features but what is great is the customer service. They are amazing

Great app support in the chat. Had some issues with my website implementation and Hana helped me with Screenshots and showed me exactly what I needed. Thank you Hana

Great loyalty and rewards app. Hana was amazing in helping create a page and a widget for our store for our customers to easily access their loyalty rewards. overall a lovely and easy experience.

The Joy Rewards Avada team has been incredibly friendly and approachable since the start of our journey with them. They’re available around the clock, so you can always reach someone on live chat whenever you need assistance. While there are a few setups not yet available in the app, I’m confident they’ll consider these improvements moving forward. Special shoutout to the amazing team members I’ve interacted with on live chat, Audrey, Alyssa, Jade, Sonny, and Abby, who have all been super helpful with my inquiries. Big thanks to the team for their support!

Seamless integration with the help of Abby and Andrew, they migrated all my data from YOTPO easily. Highly recommend this app.