Excellent points app. I installed it in one of our stores. Support helped me with a custom change and has jumped on very quickly whenever I had a question or issue. Very happy with this app. Will be installing on our second store soon.

EU merchants be beware: this app does not offer a downloadable or signable Data Processing Agreement (DPA). Under GDPR, a signed DPA is legally required when personal data is processed on your behalf. Without it, you’re not compliant. Until this is fixed, this app is not safe to use for EU businesses.

Very good user experience. I encountered many problems, but the customer service Audrey was always proactive and enthusiastic to help me solve these difficulties. I am very grateful to her.

The app has pretty much all features that are needed for a rewards app. Prices are reasonable and Hana from the support team was very efficient and helpful.

The team was incredibly helpful in getting our rewards program launched. They even went above and beyond to customize a section to fit our specific needs. Huge shoutout to Hana, Alicia, and William!

Great app, great support. Really like the app! Little recommendation: Add one more pricing tier for 49$ for example where the VIP Tiers are included. That would be awesome! Thanks!

The support of the app is very fast and efficient. I got a query solved from Hana. it was quick and very helpful.

jsut downlouded the app and i didnt realy know anything about it but this employee Audrey helped me so much so yeah iyts a great app and also shows more trust to your website vistors

The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support!

We have been really pleased with the many options this app gives. The support has also been really great and the installation has been seemless.

Hanna has been a great help with the setup. Looking forward to the good things to come with this app.

Have had a great experience with the app so far, huge shoutout to Elle and Sonny specifically who have provided amazing customer service and have been able to assist me with a number of questions and concerns I've had. The app itself is really quite good and we've been enjoying our trial of the Professional plan at this stage. But even the Free plan has some very generous features most other apps would expect you to pay for.

so far so good. Easy set up yet the end customer gets a detailed well thought of program. Had a few questions and Hana assisted me through them all. She was quick to reply and very helpful.

Il Supporto è eccellente, rispondono immediatamente e fanno di tutto per fornire le risposte che cerchi. Hanno una knowledge base da consultare, che non è una cosa da poco, non tutti i distributori di app la forniscono. L'app si integra con Shopify POS, che è quello di cui avevamo bisogno per avere una anagrafica clienti omnichannel. Insomma, fino ad ora, meritano 5 stelle.

I had a few setup questions and issues and contacted support where Hana was very helpful and solved my problems asap

Great app! Works smoothly and the support is excellent. Sonny from customer service was super helpful and quick to assist.

We're thrilled with this loyalty app! Integration with our Shopify store was quick and seamless. I especially want to highlight the outstanding customer support – Audrey was incredibly helpful, friendly, and patient with all our questions. Thanks to her guidance, we were able to unlock the full potential of the app. Our customers love the rewards program, and we've already seen a noticeable boost in customer retention, and it is highly recommended!

I'm thrilled to have discovered Joy Rewards & Loyalty Program after being underwhelmed for a long time with Loyalty Lion. Joy Rewards is so easy to install and use and it looks clean and inviting. And truly amazing is the completely supportive Support! Actual people (!) who know what they're doing and give excellent advice. And they're available all the time! Thank you Jasmine and Doris, I'm very grateful for your advice and guidance in setting up Joy Rewards.

Très bon système, je le teste depuis peu, il est pratique et rapide à prendre en main. Le système de chat intégré est efficace. Hana a répondu très vite à mes questions.

Prakash was very helpful. He immediately responded to a question that I has and helped me to fix a problem on my website. Thank you! Great app.