We started to use JOY Program and it's encouraging more customers to purchase. The points system is encouraging, customers can later redeem their points for discounts. If you get the higher plan, customers can even trade their points for free products, which gives your store a nice "gift shop" section. Hana was so nice in helping us get verified. Amazing support!

Pretty good! It’s fully functional and reasonably priced, meeting most needs. Customer support responds quickly and helps me resolve issues efficiently.

Alyssa was so helpful. very nice app for loyalty and rewards program but i hope it will be more affordable to businesses that are starting app. it has free feaures but i love the essential plan but could not afford atm.

Having some sort of rewards/refferal system has been on my to-do list for way to long! I signed up for Joy because it seemed to check all the boxes I needed. I was a little intimidated by getting everything set up so I clicked the little "help chat" button and Hana was able to get everything set up on my website super fast and without me having to try and figure it out myself! If you're worried about the set up time, just get in there and ask the team for help!

Joy is by far the most complete and customizable loyalty app I’ve tried. Setting up points rules, VIP tiers, and on-brand widgets was smooth, and the flexibility is on another level. Special shoutout to Hana from the Avada team—she answered every question quickly and helped me tailor the settings exactly to my needs. Highly recommended.

Everything is good until now, been using this app for a while. Their supports are just great. Hana and Andrew really got us on customizing, wonderful service!

I accidentally gave more points than intended, and when I contacted support with our request, Hana's response was quick, and the issue was resolved promptly. The support was also excellent.

We’ve been using the Joy app for our jewelry brand in Switzerland, and the experience has been wonderful so far. The setup is simple, the interface is intuitive, and it integrates seamlessly with our Shopify store. Most importantly, the support team is exceptional, a special mention to Hana, who provided amazing help and guidance. She was incredibly responsive, clear, and patient while helping us resolve a configuration issue with our loyalty points. It’s rare to find such professional and friendly support. Thank you, Hana and Joy Team for making our customer loyalty program a joy to manage!

I am very new to the app and the support I have received has been outstanding. The Joy Team is incredible with helping you get your loyalty programs up and running smoothly. Highly recommend!

Joy has been a helpful tool in our campaigns. Their customer support is consistently exceptional, and a special thanks to Abby for her thorough assistance in our recent rewards program.

The support provided by this company is absolutely the very best. I have used many, many apps over my 10+ years with Shopify and the support offered by Joy is top notch. I especially want to shout-out Hana. She guides me through, step by step, with helpful screenshots anytime I have a question on making changes or initial setup. Highly recommend asking for Hana when you are stuck!

We have been using Joy Loyalty for a few years now. It is not only feature rich but increadibly easy to adapt to our business. The support from the team has been incredible, special shout out to Hana for assisting with some integration issues I was having. Highly recommend for Omnichannel (Online+PoS) sellers.

Great app for loyalty programs with Shopify. Easy to install, configure, and use. We had a small issue and received great customer support with Hana.

This app is excellent, the best I have found for loyalty rewards. It's also the best-looking and most customizable. The customer service is top-notch, Audrey and everyone else has been so helpful!

The app is working good and has the functionalities that we need for our loyalty program. We were helped by Hana today to fix the calculator on our side and was resolved quickly.

Hana & William has been excellent and efficient help. So far it has been a great experience with Joy Loyalty.

Great app and a really helpful tools, Big thanks to Sonny from the support team that really was standing with us for more than hour to solve all our problems!

Great app, easy to use, set-up and customize, very intuitive. Their support team is super available. Special thanks to Hana who assisted me and solved my problems in seconds !

Nous utilisons Joy pour le programme de fidélité de la maison hollington Paris. Merci à l'équipe d’assistance, et en particulier à Ryan et Audrey, qui font un excellent travail !

I love Joy’s personalized support in helping me with all the questions I’ve had throughout our service. The willingness to help and the immediate responses are incredible. A big thank you to Audrey, who has been very helpful, as well as to Liam and Heni, who were also a great help. Thank you so much! I’m very happy with the service.