Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars! Thank you so much!

Hana helped me with all my questions in terms of which plan provides the features I were looking for such as tier memberships with different multiplier earn and redemption rates. Definitely a good app and great customer service.

The customer service is outstanding, they respond quickly and fixed my problem quick as well. I spoke to Hana and she was nice and solved my problem quickly. Definitely recommend.

⭐️⭐️⭐️⭐️⭐️ Service au top ! Un grand merci à Abby et Anivia pour leur aide rapide et efficace ! Mon problème a été réglé exactement comme je le voulais. Support réactif et professionnel, je recommande à 100 % ! ✨

We're loving the Joy app and can't wait for our customers to start earning points. It's super easy to set up and very modern compared to other apps we have tested. We got help form Alyssa today, and she was able to fix our issues quickly without troubles.

Great app and support, especially Hana, she replied quickly and helped us with a perfect friendly approach :)

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time. The app is easy to use en flexibel enough to implement all idea's you have about Loyalty. Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.

I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!

Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!

So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!

Excellent customer service from Hana from the get-go. App is really easy to use and offers heaps of great features at a great price point compared to competitors.

Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!

I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.

I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!

HANA, the support executive of the Joy app, is very helpful. All my queries have been resolved. The app is also very good for loyalty programs.

Whoever they got to help us get everything set up and working are just amazing people. They not only answered every question but literally kept asking me if they could set all of the different benefits of their App up in my store! I am now just so excited to start using it. This company will get you completely set up and quickly running!

Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!

Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa. Look forward to continuing to work with your system.

Audrey was very helpful and patient with me. She answered all my questions and sent me links so I could do it independently if needed. She was spectacular.

The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify. A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend!