Buenas tardes! Estoy teniendo problemas con la app! Estoy intentando entrar y me sale en blanco la pantalla y no puedo revisar

Asked the chat how to do something, he said i needed to buy the pro plan to do it, so i purchase the pro plan then the next person that joined the chat said i can't do it and i need to pay 10x more! NO NO NO! lost a customer.

The Joy app makes managing our loyalty program simple and effective. Special thanks to Hana for her great support—she was patient and very helpful. Highly recommended!

Great app for our vape company and offers our customers a lot of perks, and repeat business does everything we need. The Support is amazing. Just used the support for the first time, and Hana was great, got everything sorted quickly.

Really nice app, has all the needed functionality for a rewards program. Support team is 1st class - super quick at responding in live chat and resolve issues quickly!

Big thanks to Hana from the Joy app support team! She was incredibly helpful and responsive, guiding me step by step with patience and professionalism. Her support made everything so smooth — it’s rare to get such attentive service these days! Highly recommend both the Joy app and Hana’s top-tier support. Thanks again for making our setup process easier and stress-free!

The support was extremely helpful, and the app itself is excellent! I really appreciate the guidance and responsiveness. Thank you very much, Sonny!

So far this app has been relatively easy to understand and set up for our business. More importantly any questions we have have been handle quickly, efficiently and friendly Thanks to Hana & Audrey.

Hana du support a été super efficace. Elle m'a installé le programme. J'ai juste à fignoler le programme. C'est parfait. Merci beaucoup

We’ve had an excellent experience with the Joy loyalty app. It’s quick to install, easy to use, and backed by outstanding customer service — fast, clear, and always helpful. A smooth setup and reliable support make this app a great choice for any loyalty program.

We are under the Free Trial currently, and we had a few questions. We contacted customer support, and Hana was amazing. They answered all our questions quickly and provided screenshots to help guide us through our questions. So far, we are liking what we see from Joy and we are considering signing on for it!

The app itself works well and the customer service team is quick to respond when there are problems. abby has helped me out a lot!

I’ve been working with Audrey, William, and Jade from the Joy app team, and they’ve been incredibly helpful so far! The setup process is still halfway, but everything has been done very quickly, and they keep me updated at every step. I really appreciate this kind of attentive and efficient service. I’m confident that my whole setup journey with them will be smooth and successful. Highly recommend!

The entire app team has been extremely supportive during the installation process. They are very responsive, and if a problem arises, it is quickly resolved. We are especially grateful to Hana, who has been assisting us since the beginning of our journey. We specialize in wine sales, and the app is perfect for us, offering great flexibility. It is easy for your customers to use.

Certain important functions seem to be harder to locate than they should be, The Condition portion should be labeled Program Settings and should have its own header, not buried in the dot dot portion of the reward type. As a business if I offer something one place, I'm going to offer it in the other so this setting should be global and only allow for individual shutdown in the specific reward if needed. Appreciated the help received from Audrey.

It is an excellent application that helps customers to be more loyal to your store, and helps you grow your business The support team, especially Alyssa, is very patient & very supportive & professional

I use 5 different apps from Joy and I am really happy with how they work, how easy they are, and support is always available. Also last talk with Jada was extremely smooth.

Easy layout for setting up our loyalty program. Got problems and support quick response. Appreciate their work and hopefully this app can help our business well.

5/5 – Reliable, Effective, and Great Support This app delivers exactly what it promises: fast performance, smooth usability, and real results for improving revenue. It’s become a key tool for my workflow. Special thanks to Hana from customer support—she’s responsive, solutions-oriented, and makes every interaction effortless. A team like this makes all the difference. Highly recommend for anyone who values efficiency, impact, and solid support. A no-brainer choice!

Joy have provided continued support from intergration to custom requests. We've only being using the platform for a month but very happy with the functionaility.