The whole team has been very helpful with all of my questions on launching this app. We appreciate all of the help.

Ottima app, stabile e con tante funzionalità disponibili. Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS. Il supporto è super gentile e si mette subito in moto quando c'è un problema. Finora hanno sempre risolto tutto in modo veloce e preciso. Complessivamente molto contenti.

L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.

Love the app and Hana was very helpful with support. The app was easy to set up and support was on stand by for any issues that popped up. Our customers love the ease of the program and customer service loves that they can add points when needed.

非常棒 支持各种开发和服务支持，非常好用。也便宜建议一直这么良心下去。

Hana was incredibly helpful throughout my support interaction. She responded quickly, understood my issue right away, and made the whole process easy to navigate. Her communication was clear, friendly, and efficient, which made resolving my problem much smoother. I really appreciate her assistance thank you, Hana!

Hana was very helpful with the support for the implementation. We will activate it for our customers this Friday, so we can't yet say how the app works, but we are very exited and looking forward for the results.

Joy has helped us quite a lot. Their support team is friendly, enthusiastic, and efficient. I am very satisfied and highly recommend them to everyone.

5/5 Stars - Truly Lives Up to Its Name: A Joy to Use! After extensively testing and comparing various loyalty platforms like Yotpo, Smile, and Lion Loyalty for our business, Joy Loyalty Program stands out as the clear winner. It's not just good; it's the most cost-effective solution with top-tier functionality. The backend interface is incredibly intuitive, making campaign setup a breeze instead of a chore. What truly sets Joy apart, however, is the phenomenal human element. Their 24/7 live customer support is a game-changer. We've had the pleasure of being assisted by support agents like Audrey, who are not only highly professional but also genuinely dedicated and responsible. Furthermore, the development and design teams are incredibly responsive and provide swift, powerful support whenever needed. They are true partners in making our program a success. In short, choosing Joy has been, well, truly joyful. It’s the perfect blend of a powerful, user-friendly platform and an exceptional, supportive team. Highly recommended!

Original Review Nov 16th: (updated below) I spent $1000 USD on a joke. the customer service is nice enough and tries, but what kind of system can't even calculate the number of members in a membership tier correctly and the search bar for the customer list page doesn't even work. Seriously, I don't even know what to say. I'm willing to change my review if things get fixed but i'm honestly just so frutrasted right now by the amount of time I've wasted on getting basic things done here. Nov 24 - Update: After 2 weeks of back and forth with the team, the majority of issues have been fixed. I did hope for an easier onboarding process though, it might have saved everyone a bit of grief, but I 100% want to acknowledge to how responsive the team was and did try to be helpful, and for that we are definitely appreciate of. We just launched the programme last week so we'll see how things go.