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Joy Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization

    About Joy Loyalty Program & Rewards

    Launched Jun 27, 2021

    Categories

    Z Sticky Add To Cart Button logo
    • Sponsored

    Keep "Add to Cart" visible, boost conversions. No coding...

    Description

    Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS

    Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy!

    Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy! more
    • Unlimited points rewards: Earn loyalty points for purchases & social engagement
    • Design on-brand loyalty experiences across 30+ customizable touchpoints
    • Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
    • Extensive integrations: POS extension, checkout redemptions, developer toolkit
    • Dedicated support: 24/7 live chat, dedicated Account Manager

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    Ceres Chill

    Jan 15, 2026  on Shopify

    Such a lovely experience! We've been able to earn more revenue by having this loyalty program, and their team has been so helpful with every single thing. Hana, Sonny, Alicia, and anyone else we've communicated with has responded to us in a super timely manner and always answers all of our questions!

    EuniqYou Shop

    Jan 14, 2026  on Shopify

    The app is pretty solid, but the customer support makes the whole experience even better. They are responsive and will always find a solution to your answer. Highly recommend!

    K Beauty Forever

    Jan 14, 2026  on Shopify

    I’ve had an exceptional experience thus far with Joy Loyalty. They went above and beyond to help set up my loyalty program with their 24/7 support they make any adjustments and tweaks to your loyalty program instantly. When searching for a loyalty program I was between Smile or Joy and inevitably went with Joy because of their great customer service. Daniel helped with onboarding and figuring out exactly what my loyalty program needs. Rosie has most recently helped me with my troubleshooting needs.

    The Third Domain

    Jan 12, 2026  on Shopify

    Hana was very patient as we went thru with different test case scenarios of the apps behaviour. She was providing me all answers to various combinations and possiblites which I hadnt thought about especially notifcations. I was given an elaborate step by step test cases for multiple scenarios. I would say, he patience is her key to providing this awesome support. Great work both Hana and Avada

    WigzByBellaLyn

    Jan 12, 2026  on Shopify

    The app is exactly what I have been looking for. I love the small, yet impactful features, such as the points wallet feature that allows customers to see how many points they can receive per purchase. Also the customer service team is amazing.

    Provence Connection

    Jan 11, 2026  on Shopify

    Finally an app that lets me build a referral program without limitations, even on the free plan. I even received personal and incredibly dedicated support to get everything set up. A huge thank you to Rosie!

    TasteBudds

    Jan 09, 2026  on Shopify

    Hana has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

    Fook Ming Tong

    Jan 09, 2026  on Shopify

    The app has many good features and can fit most eshop. CS (especially Hana) is really helpful on all our question and bugs fixing. I can get all support from them. Thank you so much.

    Commonwealth Running Co.

    Jan 06, 2026  on Shopify

    Hana was extremely helpful with helping my business migrate over loyalty points from a different loyalty program :)

    AMNIKI

    Jan 06, 2026  on Shopify

    I've started using Joy, and the customer service reps are fantastic. Hana has been really helpful in answering my questions and making customisations that suit my store. Looking forward to using the app long term.

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