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Joy: Loyalty Program & Rewards logo

Joy: Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization

    About Joy: Loyalty Program & Rewards

    Launched Jun 27, 2021

    Categories

    Built by Shopify

    Address

    8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Boost repeat sales with loyalty rewards, points, referrals, VIP tiers, membership, and POS

    Joy Loyalty Rewards is a powerful customer retention platform. It helps you offer personal reward programs for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. Customer loyalty is never interrupted, with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth.

    Joy Loyalty Rewards is a powerful customer retention platform. It helps you offer personal reward programs for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. Customer loyalty is never interrupted, with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth. more
    • Points: purchases, subscriptions, birthday rewards, reviews & point bonus events
    • Reward social actions on Instagram, TikTok, Facebook, and referral program
    • VIP tiers: exclusive perks like free shipping, free gift or early access
    • 30+ loyalty touchpoints: loyalty page, loyalty account, cart redemption,....
    • POS fully integrated. Checkout loyalty extension to boost point redemption

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    Digital Imports

    Oct 02, 2025  on Shopify

    The app is working good and has the functionalities that we need for our loyalty program. We were helped by Hana today to fix the calculator on our side and was resolved quickly.

    Scrap-a-Doodles

    Oct 01, 2025  on Shopify

    Hana & William has been excellent and efficient help. So far it has been a great experience with Joy Loyalty.

    Cities

    Oct 01, 2025  on Shopify

    Great app and a really helpful tools, Big thanks to Sonny from the support team that really was standing with us for more than hour to solve all our problems!

    Le Nuancier

    Sep 30, 2025  on Shopify

    Great app, easy to use, set-up and customize, very intuitive. Their support team is super available. Special thanks to Hana who assisted me and solved my problems in seconds !

    hollington

    Sep 30, 2025  on Shopify

    Nous utilisons Joy pour le programme de fidélité de la maison hollington Paris. Merci à l'équipe d’assistance, et en particulier à Ryan et Audrey, qui font un excellent travail !

    LIQUO

    Sep 29, 2025  on Shopify

    I love Joy’s personalized support in helping me with all the questions I’ve had throughout our service. The willingness to help and the immediate responses are incredible. A big thank you to Audrey, who has been very helpful, as well as to Liam and Heni, who were also a great help. Thank you so much! I’m very happy with the service.

    Accelerate Nutrition

    Sep 29, 2025  on Shopify

    Great app. Support is also very helpful and very fast. Especially Hana, Sonny and Alyssa are great! So far, an awesome app that I would recommend to everyone who needs a loyalty program.

    SKINGRAPHICA

    Sep 27, 2025  on Shopify

    This is an amazing app with a first-rate support team. Hana who helped me with customisations was amazing.

    Celesty

    Sep 26, 2025  on Shopify

    this is a must have app if you want to make offers to your customers with no limit. customer support is amazing. I want to thank Jasmine for her amazing work

    TransTape®

    Sep 25, 2025  on Shopify

    joy always resolves my issues quickly and without stress. thanks to mark and jasmine for their help today!

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