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Joy Loyalty Program & Rewards logo

Joy Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month
  • Built for Shopify
  • Free plan available 30 Days Free Trial
  • Verified
  • Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

    App integrations
    Discount stacking
    Automated notifications
    Loyalty page generator
    Pos integration
    Loyalty programs setup
    Vip tiers management
    Rewards customization

    About Joy Loyalty Program & Rewards

    Launched Jun 27, 2021

    Categories

    Built by Shopify

    Address

    Garden Town Phase 03 E-Block Plaza No 21 1st floor, Near Musa Super Store, Gujranwala, 52250, PK

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS

    Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy!

    Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy! more
    • Unlimited points rewards: purchases, subscription, social, instagram comments
    • Design on-brand loyalty experiences across 30+ customizable touchpoints
    • Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
    • Extensive integrations: POS extension, checkout redemptions, developer toolkit
    • Dedicated support: 24/7 live chat, dedicated Account Manager

    Pros

    • Easy to set up loyalty programs, VIP tiers, and rewards
    • Compatible with POS systems for a seamless in-store and online experience
    • Automated email notifications and app integrations
    • Offers a wide variety of reward and discount types
    • Manageable customer tiers, points, and missions with data export/import options
    • Positive customer service experiences repeatedly praised in reviews
    • Useful customer service chat feature that provides immediate support
    • Highly customizable with options for badges, cash back, coupons, and more

    Cons

    • Some features are marked as 'Coming Soon' and have not been added for a long time
    • Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
    • Limited functionality with the referral program – cannot offer points for referrals, only discounts
    • Point balance function does not work with Shopify New account type
    • Some users feel the app's abilities are minimal for a rewards program
    • Coupons under the Reward list code do not show the actual amount of the coupon

    Top Helpful Reviews

    TOM GOLD HAIR

    Jan 30, 2026  on Shopify

    Used Joy for a long time, they never let you down, professional, kind and fast, that's what you call a superlative support. And special thanks today to Sonny, great work!

    Gemaee UAE

    Jan 29, 2026  on Shopify

    The app works exactly as needed with all the features mentioned, and Hana handled all my questions smoothly and showed me all the steps needed!

    Copperstate Tackle

    Jan 29, 2026  on Shopify

    Audrey has been helping me since the beginning. Very prompt on chat, and shares easy to read screen shots to help guide me. Thanks Audrey!!!

    SHEER

    Jan 28, 2026  on Shopify

    Original Review Nov 16th: (updated below) I spent $1000 USD on a joke. the customer service is nice enough and tries, but what kind of system can't even calculate the number of members in a membership tier correctly and the search bar for the customer list page doesn't even work. Seriously, I don't even know what to say. I'm willing to change my review if things get fixed but i'm honestly just so frutrasted right now by the amount of time I've wasted on getting basic things done here. Nov 24 - Update: After 2 weeks of back and forth with the team, the majority of issues have been fixed. I did hope for an easier onboarding process though, it might have saved everyone a bit of grief, but I 100% want to acknowledge to how responsive the team was and did try to be helpful, and for that we are definitely appreciate of. We just launched the programme last week so we'll see how things go. Jan 28 Update: Whilst the basic functionality is working, we are currently working on the email notifications and we've noticed some issues. - Notification email previews are not able to show us what a customer really sees. It only shows placeholders, which is concerning because it means there is no way to test if the email is set up right and will be send correctly to a specific email because you can't preview for specific profiles to check.

    뉴트리코스트

    Jan 27, 2026  on Shopify

    The problems are solved well with quick support(Hana helped). When selling overseas, it's good to make rewards according to the country

    Jewels by Jeannie

    Jan 23, 2026  on Shopify

    Alyssa, has been exceptional, professional and saved the day when I was setting up my widget for the Loyalty Program. I am looking forward to using this app and I am confident that if I need assistance in the future it will be on point!

    Common Goods

    Jan 22, 2026  on Shopify

    This apps helps our customer to stick to our platform and order with us. Thankful for Hana big help in providing the step for our customer to redeem points after their review and purchase. Happy with the services.

    La patte surprise

    Jan 21, 2026  on Shopify

    J'ai eu l'occasion d'échanger avec Hana pour m'aider lors de l'installation de l'application, et tout s'est parfaitement bien passé. Elle a été très réactive, professionnelle et efficace, avec des explications claires et un vrai sens du service. Merci à vous

    黑酢家 KUROZU

    Jan 21, 2026  on Shopify

    We've been using this app to run our loyalty program for the past two months. The setup was quick, and it has reliably handled all our customer transactions. While we encountered a few bugs early on, the support team has been exceptional at resolving issues rapidly. It's clear the developers are actively improving the app, and we're already seeing great results in customer retention. Overall, it's a powerful and well-supported solution.

    Koko Belles

    Jan 18, 2026  on Shopify

    I recently installed the Joy Loyalty app for my shop and ran into a small glitch. I contacted customer service, and Abby and the team resolved it incredibly quickly! Amazing customer service and a very easy app to work with. Highly recommended!

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