Joy Loyalty Program & Rewards

Develop by Shopify

$24.99-$499

/ Month

Built for Shopify

Free plan available 30 Days Free Trial

Verified

Loyalty & Rewards Program with VIP Tiers, POS & Loyalty Page

App integrations

Discount stacking

Automated notifications

Loyalty page generator

Pos integration

Loyalty programs setup

Vip tiers management

Rewards customization

About Joy Loyalty Program & Rewards

Launched Jun 27, 2021

Built by Shopify

Address

Istanbul, TR

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Boost repeat sales with loyalty rewards, points, referrals, VIP tiers, membership, and POS

Joy Loyalty Rewards is a powerful customer retention platform. It helps you offer personal reward programs for birthdays, anniversaries, or social shares, and boost CLV with exclusive VIP Tiers and membership perks. Customer loyalty is never interrupted, with over 30 seamless touchpoints: a customizable widget, dedicated loyalty page, and cart & checkout redemption. With a fully customizable platform and 24/7 live chat support, Joy is your partner in sustainable growth.

Points: purchases, subscriptions, birthday rewards, reviews & point bonus events
Reward social actions on Instagram, TikTok, Facebook, and referral program
VIP tiers: exclusive perks like free shipping, free gift or early access
30+ loyalty touchpoints: loyalty page, loyalty account, cart redemption,....
POS fully integrated. Checkout loyalty extension to boost point redemption

Pros

Easy to set up loyalty programs, VIP tiers, and rewards
Compatible with POS systems for a seamless in-store and online experience
Automated email notifications and app integrations
Offers a wide variety of reward and discount types
Manageable customer tiers, points, and missions with data export/import options
Positive customer service experiences repeatedly praised in reviews
Useful customer service chat feature that provides immediate support
Highly customizable with options for badges, cash back, coupons, and more

Cons

Some features are marked as 'Coming Soon' and have not been added for a long time
Issues with Klaviyo API integration that have not been resolved, affecting email marketing campaigns
Limited functionality with the referral program – cannot offer points for referrals, only discounts
Point balance function does not work with Shopify New account type
Some users feel the app's abilities are minimal for a rewards program
Coupons under the Reward list code do not show the actual amount of the coupon

Top Helpful Reviews

Smile RITUALS

Oct 25, 2025 on Shopify

I haven't fully tested the app yet, but it already deserves 5 stars for the support it provides. They helped me with everything, and Hana was really kind and professional. Thanks, I hope I'll be happy with the app too.

K-Boo

Oct 25, 2025 on Shopify

En general funciona bastante bien, me gustaria que existiesen ofertas de planes de pago anuales. Pero por el resto todo bien, ademas de que Hana me atendio super bien.

Lakforyou

Oct 24, 2025 on Shopify

The service of Hana and the rest of the team was just amazing, helped with everything and still helping , great first experience all I can say , easy 5star

SanityCare Italia

Oct 24, 2025 on Shopify

I'm still testing the app, but I can say that the customer support is truly fantastic. Thanks to Hana for the setup help, thank you so much. I hope I'll be happy with the app too.

BOUTIQUE SOVIST

Oct 21, 2025 on Shopify

Le paramétrage de l'application en version gratuite est très laborieuse, j'avoue que je ne suis même pas sure de la garder. Mais heureusement les agents comme Hana m'aide sinon j'aurais déjà abandonner. La traduction est mauvaise donc difficile quand on est pas bilingue.

USA-Hiboost

Oct 20, 2025 on Shopify

Our team does not have professional technical personnel, and we are grateful to the technical support staff Hana for her help in making the program run normally.

Burn to Perfection LLC

Oct 20, 2025 on Shopify

I was having issues getting the look and feel of the app to match my store. I contacted support via chat and was assisted by Hana. I explained what I wanted it to look like. I stepped away for a meeting and when I returned Hana had the app streamlined and matched exactly what I was looking for

Joachim Kaeser

Oct 19, 2025 on Shopify

The support is extra ordinary. Jasmine was very engaged in helping wherever she could. Very happy with the support and the app.

FOHM

Oct 19, 2025 on Shopify

Sizleri çok seviyorum bu uygulama çok iyi fiyatlar türkiye'ye göre biraz pahalı kalıyor. ama uygulama kusursuz.

iPad Palestine

Oct 18, 2025 on Shopify

We started to use JOY Program and it's encouraging more customers to purchase. The points system is encouraging, customers can later redeem their points for discounts. If you get the higher plan, customers can even trade their points for free products, which gives your store a nice "gift shop" section. Hana was so nice in helping us get verified. Amazing support!

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