William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.

Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.

Great and fast support from Lydia. Had a question about some customization and she helped me instantly.

Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

Truly complete application and effective and fast assistance service. Thank you Tiana, Emily and Raymond!

A big thank you to Jasmine and William from the Joy Loyalty Program! Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.

I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.

Truly professional and friendly support. I was lucky enough to be assisted by Audrey, who was truly professional.

Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes A thousand thanks Armando

Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us. There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time. In conclusion, I couldn't be happier with this app and the support I received.

The app is simple to use and good for our strictly POS usage. It is not perfect as it seems more geared towards shopify stores that also use a website. Our business is strictly 'brick and mortar' so there are a lot of features we do not use. However the support is fantastic. We have worked with Lydia on a few different issues and she is always very helpful and patient!

Assistenza meravigliosa! Velocità di risposta molto elevata! Lydia ha risposto a tutti i miei dubbi e le mie domande, guidandomi nella completa configurazione! Estremamente preparata e professionale! 10+

Overall great app. Customer service is quick, responsive and personable (thanks, Prakash!) Sometimes the POS integration is a bit buggy, but Shopify makes so many updates I imagine it's hard to keep things running smoothly. Love their new analytics, it seems like this team is working very hard to expand the app's capabilities.

Pamela was extremely helpful in getting our ap set up. She helped with importing our customers and points and helping navigate the app to set it up for use.

The support team responds quickly to any issues, which is very reassuring. I highly recommend this app. Thanks, Mia san!

Joy is helping building loyalty for our brand. I'm currently using the free version, and still it's super complete and customizable. I contacted the customer service twice, and both times they were super friendly and helpful! I 100% recommend this app, and look further to try the full version.

Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.

Absolutely great app. everything i need and a lovely support from audrey and raymond! would even give 6 stars!!

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)