Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)

We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.

Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

The app is relatively easy to set up but the best bit is the support available all the time. Thanks Hana

love it, easier to use and better for me to start with than the other app I was using at first which left me a bit overwhelmed. Their customer service is amazing! I was talking to Damian whenever I had a question and he answered immediately and helped me out with everything. Recommend to everyone! :)

I've started using the Joy loyalty app, which offers numerous features. While implementing Joy (as I transition to a new loyalty system), I've received excellent support from the Joy team. I'd particularly like to thank Damian and the entire crew for their assistance.

The Avada Loyalty Program on Shopify is a powerful tool for boosting customer retention with customizable rewards, referral options, and VIP memberships. Thanks to Hana for her exceptional support in making the setup easy and effective!

I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.

I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works! Special shout out to Alyssa, William & Damian for your help!

Hana has been fantastic to work with. Quick response with easy to follow instructions. Thank you. We look forward to working with the team at JOY

Fairly easy to use, good customer service. Hana was very helpful! It's a great way to start a loyalty program.

Still figuring out some features, but Tracy was really helpful and kind when I reached out for support

I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!

Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful. Thank you for your help again, Sonny.