I love an App that has chat support and they are not only 1) responsive and 2) actually help with your questions or needs. I just downloaded Joy and I had a couple setup questions/clarifications and Prakash was on in a couple minutes and walked me through all my needs. I went from a "maybe I'll keep looking at other solutions" to "I'm sticking with Joy" in one chat session. Very extensive setup guide and very helpful support make this a no-brainer!

Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!

So far, so good! Their team is quick to respond to inquiries via the live chat. Audrey helped me in no time when I had a question about how to add a referral block to a landing page on our website!

Excellent customer service from Hana from the get-go. App is really easy to use and offers heaps of great features at a great price point compared to competitors.

Super fast customer assistance service, Sonny was the best, provided me with all the tips and guidance needed to set up the app with ease. Go Joy !!!

I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.

I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!

HANA, the support executive of the Joy app, is very helpful. All my queries have been resolved. The app is also very good for loyalty programs.

Whoever they got to help us get everything set up and working are just amazing people. They not only answered every question but literally kept asking me if they could set all of the different benefits of their App up in my store! I am now just so excited to start using it. This company will get you completely set up and quickly running!

Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!

Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa. Look forward to continuing to work with your system.

Audrey was very helpful and patient with me. She answered all my questions and sent me links so I could do it independently if needed. She was spectacular.

The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify. A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend!

This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you!

Joy has been a fantastic app for setting up my loyalty program on Shopify. It's easy to use, customizable, and fits perfectly with my store's needs. The features are straightforward but effective. A big thank you to Hana, who made the whole setup process smooth and stress-free. She was incredibly helpful, answered all my questions. If you're looking for a reliable loyalty program with great support, Joy is definitely worth trying!

They respond quickly and provide clear answers to questions about points and rewards. Overall, it’s easy to get the help you need, and the team is friendly and efficient.

This app is really good. Saved us lot of money with plenty of features. After customer service is top notch especially thanks to Hana for prompt help

Love this app! and Customer service is very fast and effective. Thank you so much Hana for helping me. She is very knowledgable and kind.

Joy is truly an excellent loyalty program setup kit! The customer support team is very patient and dedicated to help you resolve any issues related to functionality and style customization. Highly recommended!

Je suis vraiment content d'avoir basculé toutes mes applications chez Avada. Le support client, "Hana", est très gentil. Vous nous aidez dans le paramétrage des applications et vous faites l'effort de parler français. Bravo !