I started using ZipChat AI to handle customer inquiries on my Shopify store, and I’m beyond impressed with the results. Setting it up was incredibly easy, and within minutes, it was already handling questions and engaging with visitors in a natural, human-like way. One of the biggest benefits I’ve noticed is the instant response time—customers no longer have to wait for answers, which has significantly improved engagement and even led to more conversions. The AI is surprisingly smart, understanding a wide range of questions and providing accurate, helpful responses. I also love the built-in analytics tools, which help me track conversations and see where I can improve my store’s customer experience. Plus, the chatbot runs 24/7, meaning I never miss a potential sale, even outside business hours. Overall, ZipChat AI has made a huge difference in how I manage customer interactions. It’s reliable, user-friendly, and truly makes running an online store easier. If you’re looking for a Shopify chatbot that actually works, I highly recommend giving it a try!

The AI is incredibly accurate and does give me good conversion results. Also support has been helpful

This app is truly amazing! Not only is the quality of the responses from the start exceptionally high, but the customer service is next level. They are quick to reply and efficient at fixing issues or adding suggested features. Sincerely, it’s one of the best apps we've tried in the Shopify App Store and we’ve tested a lot!

Abbiamo iniziato a usare ZipChat per il nostro shop online per migliorare il supporto clienti. L’installazione è stata semplice e l’integrazione immediata. La chat risponde alle domande più frequenti in maniera pertinente, riducendo il carico sul team - Assolutamente consigliato!

Honestly, the worlds best chatbot! From setup to use, the experience is seamless, and the support is outstanding. Highly recommend!

The customer service is super reactive. I've been setting up the tool to respond to customer requests, and we're getting interesting results. It helps save a lot of time on specific questions.

I received several emails from ZipChat and initially wasn’t too thrilled about them. Basically, every company claims they’re better than the competition, and it was the same here. However, after a few not-so-great experiences with my previous chat plugin, I decided to give ZipChat a chance—even though it’s relatively expensive for a small shop like ours. In the end, I have to say I almost regret not having installed ZipChat sooner. The AI learns completely on its own, and you can also train it manually. The responses are so good that on our very first day we made a sale through the AI chat and even won a new customer. For me, it’s an absolute must-have app—not least because of Carlo’s outstanding support in accommodating my special requests. Thank you very much; we will definitely stick with you.

Ehhhmmm what can I say! Support 5 stars, app 5 stars! It saves me soo much time on a daily basis for answering questions... its really insane! Before most customers went offline before I had the time writing a reply and now it is soo fast and the answers are much better than the ones I was writing! Also the time it takes me to look up orders is 10x longer than zipchat can reply! Big shoutout to Carlo for this app and his support! All issues I was facing got resolved within minutes!

This software is truly amazing and I highly recommend using it. You’re beyond foolish if you choose not to. We were using shopify inbox before and the amount of time energy and effort that my staff had to put in to get sales was a lot. With Zipchat Ai all that stress and worry is gone. It’s very easy to use, the team over there is incredibly helpful. 10/10 would recommend for any site especially one that gets a decent amount of traffic.

Installazione super veloce. Interfaccia facile e intuitiva. Possibilità di tracciare gli ordini provenienti dalla chat. Rispetta le indicazioni con molta precisione. Attiva da pochi giorni nel mio ecommerce ma questo è.