AI answer quality is just outstanding. Team told us what’s coming next weeks, collecting leads and more really looking forward.

So far it's working really well, I just installed it today. I do see that the pop up is showing up after I left the field empty to disable it.

Like that the answers it gives is taken from the website. Would be greater, however, if there was also the option to be able to transfer to a live person. I'll try using this is addition to a live chat app, but I fear it will slow things down, so we will see how it goes.

The key reason I chose this application was that it is the only company I could trust, as it is fully compliant with GDPR & the AI Act. Additionally, after implementing this app, I found it very easy to operate, with a simple and intuitive management interface. This is definitely a great advantage. What impressed me the most was their excellent support system. Even for inquiries beyond their usual scope of work, they responded promptly and sincerely. I highly recommend this app!

I like that the chatbot is trained on the content from our site. Was easy to set up and the free tier is nice for a small business. If it gets used then I'll be happy to pay because it will save time in support and sales. It would be nice to get email summaries of the stats and chats.

EN: We installed this fantastic application and immediately integrated it into our store. It works perfectly, and we are completely satisfied. With AI, our customer support has reached a top-quality level. We tested the features and found everything aligned with our needs. We also had the pleasure of interacting with Flyweight’s customer service, and they proved to be knowledgeable, kind, and helpful. The packages are customizable, which allowed us to find the best solution for our business! Highly recommended app!!! Congratulations to the team, and we look forward to seeing what new features you have in store for the future! ITA: Abbiamo installato questa fantastica applicazione e l’abbiamo subito integrata nello store. Funziona perfettamente, siamo pienamente soddisfatti. Grazie all’AI, il supporto per i nostri clienti è ora di prima qualità. Abbiamo testato le funzionalità e abbiamo trovato tutto in linea con le nostre esigenze. Abbiamo anche avuto il piacere di interagire con il servizio clienti di Flyweight, che si sono dimostrati competenti, gentili e disponibili. I pacchetti sono personalizzabili e questo ci ha permesso di trovare la soluzione migliore per la nostra realtà! APP super consigliata!!! Vi facciamo i nostri complimenti, non vediamo l’ora di vedere quali novità avete per il futuro!

Das Setup von Fly ist äußerst unkompliziert, und das Ergebnis überzeugt auf ganzer Linie. Alle wichtigen Designs können individuell angepasst werden, wodurch unsere Kunden bereits ab dem ersten Tag von der Live-Chat-Funktion profitieren. Darüber hinaus bietet Flyweight einen erstklassigen Kundenservice, der bei der Implementierung von Custom Routings oder anderen maßgeschneiderten Lösungen unterstützt. Vielen Dank für eure großartige Unterstützung!

Great app,Good price for small shops. I had a problem they reacted within the hour. They fixed problem in no time

Das Set-Up ist extrem simple und ich habe schon viel positives Feedback von Kunden für den Chatbot erhalten! Für Supportanfragen ist jederzeit jemand erreichbar und bei Fragen wird man super beraten.

Wir haben die App seit 14 Tagen im Test und sind bisher von der Performance begeistert. Die KI liefert sehr genaue und für unsere Marke passgenaue Antworten. Zudem übernimmt sie Beratungsaufgaben für die perfekte Produktauswahl (Typenberatung). On top können Kund:innen über den Chat ihren Versandstatus prüfen oder eine Retoure einleiten. Das erleichtert den Workload im Customer Service für uns deutlich.