We tried tons of Chatbots and Juphy is definfelty the best. Its very simple to implement and customize. Also the support team is great as they are very responsive and supportive. They also offer to train the bot based on some provided inputs, in our case they trained the bot based on our very intensive blog. That being said, training of the bot is not (yet) perfect, so it's sometimes little bit hard to get the bot answering what you want him to answer.

Good customer service, great product. I like the AI training feature where you can talk directly to it and build custom rules on how it interacts with customers.

I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.

Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.

we had reported that two messages were part replied to in Spanish. you got back to us to say it has been fixed but we'll keep an ye on it

An essential tool for our ecommerce Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases. My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience. Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional. I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.

Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!

Juphy AI is a game-changer for our Shopify store, NumberC! It seamlessly handles inquiries, enhances product discovery, and boosts conversions with personalized recommendations. Setup was effortless, and 24/7 support ensures a smooth shopping experience. Plus, its customizable branding fits perfectly with our store. Highly recommend for any Shopify merchant!

Great application meets all our requirements, great contact with support - upon request they adjusted product scanning for us.

Juphy AI handles our customer inquiries about our supplements with expert accuracy. Its multi-language support and product recommendations have enabled AI-led sales and improved customer satisfaction! A lot of our consumers are non-English speaking customers, and having this helps our customers and sales.