XLR8: "Juphy AI has really stepped up our customer service at the fitness store. It’s amazing how fast it answers questions about our equipment and apparel—whether someone’s asking about the durability of a yoga mat, sizing for compression gear, or which dumbbells are best for their workouts. It even shares tips on how to use and maintain the gear, which our customers love. With Juphy AI available 24/7, we’re always there for our shoppers, even during the busiest times, and it’s definitely helped keep them coming back!"

We’ve had a smooth experience using Juphy on our Shopify store. The chatbot is easy to integrate, user-friendly, and a great tool for automating customer support. The support team is responsive and helpful whenever needed. Occasionally, there are minor glitches when training the chatbot, but overall it’s a solid app that adds value to our store.

We’ve been incredibly happy with Juphy! As a customer-focused brand, providing fast, friendly, and helpful support is a key part of our daily operations — and Juphy has been a huge help in making that possible. Thanks to its AI-powered assistant, most of our customers receive instant and well-directed responses, which has significantly reduced our email traffic. We sincerely recommend Juphy to any brand looking to build stronger relationships with their customers. It has become an essential part of our online store. Thank you, Juphy team!

We tried tons of Chatbots and Juphy is definfelty the best. Its very simple to implement and customize. Also the support team is great as they are very responsive and supportive. They also offer to train the bot based on some provided inputs, in our case they trained the bot based on our very intensive blog. That being said, training of the bot is not (yet) perfect, so it's sometimes little bit hard to get the bot answering what you want him to answer.

Good customer service, great product. I like the AI training feature where you can talk directly to it and build custom rules on how it interacts with customers.

I initially had doubts about training an AI system, but the Juphy team extended my trial and supported me through the process. Now, Juphy AI greatly reduces our workload in both support and sales. Thanks to the email forwarding feature, we only step in when truly needed.

Juphy has helped us assist dozens—if not hundreds—of customers more efficiently, providing them with the exact information we trained it to deliver. It’s been a valuable tool in helping us filter and qualify truly interested customers.

we had reported that two messages were part replied to in Spanish. you got back to us to say it has been fixed but we'll keep an ye on it

An essential tool for our ecommerce Since we started using Juphy on our store, we've been able to handle customer inquiries much more efficiently, especially questions about order status and product details. These used to take up a lot of our time, but thanks to the AI-powered automation, customers now get fast and accurate answers without the need for human intervention in most cases. My favorite feature is the smart chat that integrates seamlessly with our site and constantly learns from user behavior and questions. It's impressive how well it understands and responds, greatly improving the shopping experience. Also, the support team was extremely helpful when we had a few questions at the beginning. Very responsive and professional. I highly recommend Juphy to any ecommerce business looking to improve customer service and save time on support.

Juphy AI has been very helpful in managing our customer inquiries, from ingredient details and usage instructions to product recommendations based on skin type. The team has also been very helpful in guiding us through the AI training process. We have trained the AI with more than 500 lines of product data, and now it guides our customers very accurately. We have also switched the default language to Dutch but it can still guide customers in all the languages required. Definitely recommend Juphy AI to other cosmetics brands!