Shopify E-commerce support apps 2026

SB: Helpdesk, Live Chat & FAQs

$5.99-$49.99 / Month

7.6

326 Reviews

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

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Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

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MagBot: AI Assist & Automation

8.2

1 Reviews

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"AI chatbot streamlining e-commerce support with automated, real-time assistance." Show more

MagBot: AI Assist & Automation is an innovative AI-powered chatbot designed specifically for e-commerce platforms, enhancing customer service efficiency and interaction. This intelligent tool automates responses to frequent customer queries, ensuring that users receive immediate, real-time support. By analyzing customer preferences and browsing behavior, MagBot provides personalized product recommendations that enhance the shopping experience. It also assists customers with tracking their orders and resolving order-related inquiries effortlessly. Merchants can customize interactions by defining specific responses and logic, allowing for a tailored and seamless user experience. With its advanced capabilities, MagBot not only improves customer satisfaction but also optimizes store operations, making it an essential tool for modern e-commerce businesses.

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Automated responses

Product recommendations

Order tracking

Real-time assistance

Customizable interactions

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Juphy: AI Chatbot & ChatGPT

$19-$99 / Month

7.7

39 Reviews

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24/7 AI Chatbot for after-hours sales and support Show more

Juphy: ChatGPT Sales Chatbot is a cutting-edge tool designed to revolutionize customer interactions on your Shopify store. Powered by advanced AI, this chatbot guides visitors from their first interaction all the way to purchase, offering personalized product recommendations and detailed responses to inquiries about materials, ingredients, and more. Beyond assisting in sales, Juphy ensures exceptional customer service, managing common concerns like returns and refunds with ease, even during off-hours. With a seamless one-click setup, there's no need for technical expertise, as the chatbot automatically syncs with your Shopify catalog and FAQs. Tailor the chatbot's appearance to match your brand's identity, and fine-tune its responses through frequent testing before going live. Juphy transforms casual browsers into loyal customers, enhancing user satisfaction and streamlining the shopping experience.

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Customizable branding

Personalized recommendations

Automatic catalog sync

24/7 sales support

Detailed product answers

Return/refund assistance

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ShopJets Customer Support App

$19 / Month

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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.

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Task automation

Team collaboration

Canned responses

Unified inbox

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BlissScale support widgets

$4.99-$24.99 / Month

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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.

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Customizable designs

Responsive layout

Multiple profiles

Scheduling supported

Pre-filled messages

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Leo: AI Phone Assistants 24/7

8.2

2 Reviews

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AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.

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24/7 ai calls

Order status checks

Stock inquiries handling

Human-like voice

Call transcripts

Call transfers

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Talkom AI Agentic Commerce

$39-$299 / Month

9.1

3 Reviews

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AI shopping assistant for personalized recommendations and instant customer support. Show more

Talkom AI Agentic Commerce is an innovative embedded AI shopping solution designed to transform how customers interact with your online store. Acting like a dedicated ChatGPT for your business, Talkom offers a natural, conversational interface that enhances the shopping experience by providing personalized product recommendations and simplifying the cart-building process. Beyond its shopping capabilities, Talkom proficiently handles customer support inquiries, such as order tracking and return policies, significantly reducing repetitive support tasks for merchants. With its unique ability to autonomously learn store information, Talkom instantly addresses customer queries, ensuring efficient and precise service. Additionally, it incorporates features like order tracking and refund triggers, with adaptability to cater to store-specific needs through document uploads or external links. This customizable AI shopping interface is optimized for use across desktop, mobile, and tablet, helping retailers drive upsells and enrich the overall consumer journey.

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Viralyn Chat

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AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.

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Real-time chat support

Social commerce strategies

Influencer partnership guidance

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ConvoPilot ‑ Live AI ChatBot

$9-$69 / Month

1 Reviews

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"AI Chatbot for E-commerce: 24/7 Support, Personalized Search, Boost Sales." Show more

ConvoPilot ‑ AI Ecommerce Bot is a revolutionary AI-powered chatbot designed specifically for e-commerce stores. It offers round-the-clock customer support, ensuring that customer inquiries are addressed promptly at any time of day. By providing personalized product search and smart recommendations, ConvoPilot enhances the shopping experience and increases the likelihood of sales. The bot also provides instant answers to frequently asked questions, streamlining the customer service process. With integrated live chat features, store owners can easily take over conversations for a more personal touch when needed. This app not only boosts customer satisfaction but also optimizes store operations by automating repetitive support tasks. Fully compatible with Shopify, ConvoPilot empowers online stores to engage with customers effortlessly and efficiently.

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Shopify integration

Product recommendations

Live chat integration

Instant faq answers

24/7 customer support

Personalized search

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Mirror Mii‑24/7 Phone Support

$29-$99 / Month

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24/7 AI voice support for e-commerce with real-time updates. Show more

Mirror Mii‑24/7 Phone Support is an AI-driven voice agent platform designed specifically for e-commerce businesses, offering round-the-clock assistance that mimics a human interaction. This app allows businesses to effortlessly train their AI virtual agents using videos, documents, or website content, enabling them to efficiently address frequently asked questions related to privacy, returns, or custom policies. With seamless integration into your inventory database, Mirror Mii provides real-time updates on stock and product details, ensuring customers have access to the most current information. The app supports communication in over 60 languages and offers seamless call transfers to phone, SMS, or email, enhancing customer experience with natural-sounding interactions. By reducing the volume of support tickets, Mirror Mii not only streamlines support operations but also boosts customer loyalty and convenience. The result is a sophisticated and efficient support system that improves customer satisfaction and reinforces brand reliability.

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Real-time updates

Multilingual support

Inventory integration

Easy training

Ai voice support

Seamless call transfers

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Ringly.io ‑ AI Phone Support

$1099-$349 / Month

9.1

2 Reviews

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AI-powered phone support with multilingual capabilities, real-time analytics, and seamless escalations. Show more

Ringly.io - AI Phone Support introduces Seth, your AI-powered phone representative designed to revolutionize customer service. Seth adeptly manages inbound calls, providing immediate resolutions by answering product questions and retrieving order information from Shopify in natural language. When human intervention is necessary, Seth seamlessly transfers calls or schedules callbacks, ensuring a frictionless customer experience. Every call is transcribed and evaluated, with real-time analytics enabling businesses to quickly identify and rectify revenue leakages—all without the need for additional coding skills or hiring new staff. With the ability to communicate in over 30 languages, Seth efficiently supports a global customer base. This 24/7 phone agent automates support processes while escalating only complex issues to human agents, ensuring your customers receive prompt and accurate assistance. Setup is effortless, with the app going live within minutes of activation.

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Real-time analytics

Order lookup

No-code setup

Multilingual capabilities

24/7 availability

Natural language processing

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Cloud Commerce Pro Integration

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Multi channel order management Show more

Cloud Commerce Pro Integration is a powerful tool designed to streamline your Shopify store management by providing seamless integration and real-time synchronization of stock quantities and pricing across all your sales platforms. This app helps eliminate the risk of overselling by keeping your inventory updated in real time. Consolidating all your sales into a single dispatch queue, it simplifies the process of fulfilling and dispatching orders, making order management efficient and hassle-free. With its user-friendly interface, you can manage your Shopify orders from start to finish with minimal effort. Additionally, Cloud Commerce Pro provides tools to create compelling product listings, enhancing your store's appeal and boosting sales. Enjoy centralized control over your inventory, ensuring smooth operations and improved customer satisfaction.

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Real-time synchronization

Order management

Sales aggregation

Stock control

Product listings

Dispatch tools

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LiveCo ‑ Your live commerce

$299-$999 / Month

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Create your fully customizable live commerce in minutes. Show more

LiveCo is an advanced live commerce management application designed to seamlessly integrate with the LiveCo platform. It empowers users to conduct live broadcasts directly via its own app or through any RMTP-compatible software, offering flexibility in how you engage your audience. The app is equipped with Google Analytics integration, allowing you to monitor the complete user journey and gather valuable insights during live sessions. Whether you're tracking viewer engagement or managing live orders, LiveCo provides a comprehensive set of tools to enhance your live commerce experience. For businesses seeking tailored solutions, the app offers customization options to fit specific needs. LiveCo's functionality ensures efficient live management, making it a robust choice for businesses aiming to thrive in the dynamic world of live commerce.

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Google analytics integration

Live commerce management

Customizable live streams

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COMMERCE ROBO

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eコマース専用iPaaS OMS・WMS一体型システム　「COMMERCE ROBO」 ECの受注～出荷を自動化します。 Show more

COMMERCE ROBO is an order management system designed to automate processes from order placement to shipment, significantly reducing labor and addressing chronic challenges of workforce shortages. Its key features include automated processing of order information, integration of additional products, email notifications, and highlighting orders requiring customer confirmation. Unique technologies such as order processing and bundling functions have earned patents and are highly favored by current users. The app includes a standard library of commonly used features, allowing immediate utilization, and also offers the ability to create custom workflows using no-code platforms with various conditions and filters. By leveraging these features, COMMERCE ROBO aims to reduce manual workload and achieve operations free from individual dependency. Furthermore, the system seamlessly integrates with Shopify, automating the importing of order data without complex setups, and enhancing inventory management through real-time tracking.

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Order processing automation

Email automation

Real-time inventory

Order information processing

Bundling functionality

Order visibility

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Dext Commerce

$16.15 / Month

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Automate e-commerce accounting with Dext Commerce: save time, ensure accuracy. Show more

Dext Commerce is a cutting-edge accounting software designed to streamline e-commerce transaction management, freeing up valuable time for businesses and accounting professionals. By automatically fetching itemized sales transactions, fees, refunds, and reimbursements from a wide array of e-commerce platforms, it eliminates the hassle of manual data entry and enhances accuracy. Trusted worldwide by business owners, finance teams, and CPAs, Dext Commerce is celebrated for saving users an average of 25 hours monthly with its flexible and precise accounting automation features. Users can tailor their data publishing preferences by choosing to publish individual transactions or consolidate them by accounting periods or payout settlements. The application also offers comprehensive global tax allocation solutions, ensuring that businesses comply with cross-regional regulatory requirements. With seamless integration into leading accounting platforms like Xero and QuickBooks, Dext Commerce empowers users with the tools they need to perform transaction-level reconciliations. Plus, with easy access to historical data and support for numerous e-commerce vendors, Dext Commerce ensures businesses can manage their accounts with confidence and ease.

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Data reconciliation

Autosync transactions

Global tax allocation

Historical data export

Flexible data publishing

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TYB Shop: Community Commerce

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TYB Shop grows revenue with community commerce Show more

TYB Shop: Community Commerce is an innovative app designed to enhance brand loyalty by establishing a dedicated shopping channel for your most loyal customers. By offering exclusive or early access to select products, brands can effectively foster loyalty and encourage repeat sales. The app seamlessly integrates with Shopify, eliminating the need for any additional payment or fulfillment systems, thus making the setup process straightforward and efficient. TYB Shop also provides valuable tools for sales attribution and reporting, allowing businesses to track performance and make informed decisions. This app enriches the shopping experience by creating a sense of community among customers, cultivating a more engaged and dedicated consumer base. Embrace the future of ecommerce with TYB Shop and watch your brand loyalty soar.

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Exclusive product access

Effortless shopify integration

Sales attribution reporting

Community shopping experience

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Ease Commerce

$30 / Month

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"Streamlined CRM for seamless e-commerce management and multi-channel integration." Show more

Ease Commerce is an innovative app that revolutionizes e-commerce management by providing a centralized, all-in-one CRM solution, tailored for merchants dealing with the complexities of multi-channel integration. This platform simplifies essential tasks such as order management and financial reconciliations, allowing businesses to concentrate on growth rather than fragmented systems. Ease Commerce offers a highly scalable CRM that supports real-time decision-making, empowering merchants with instant insights. The app features real-time dashboards for monitoring multi-channel sales data, and its automated order system enhances operational efficiency from receipt to delivery. With unified inventory control, businesses can maintain accurate stock levels across all warehouses seamlessly. Additionally, its multi-currency support enables accurate tracking of revenues and sales globally, making it an indispensable tool for expanding e-commerce ventures.

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Multi-currency support

Real-time dashboards

Automated order system

Unified inventory control

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BRAiN Commerce

(1/5)

1 Reviews

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Interactive shopping via AI, offering tailored, real-time recommendations. Show more

BRAiN Commerce offers a revolutionized shopping experience by delivering a natural, conversational approach that mimics interactions with a highly knowledgeable store assistant. It consumes your store's data to provide precise, personalized recommendations to customers, ensuring an engaging and seamless shopping journey. This app remains continuously up-to-date, as it dynamically pulls content changes, ensuring that recommendations and interactions are always accurate and relevant. By utilizing a proprietary large language model (LLM) resilient to model drift and hallucinations, BRAiN Commerce maintains robust and reliable functionality. The app's ability to automatically integrate products and FAQs ensures that the content is always fresh and reflects any changes made to your store. This integration of conversational commerce is proven to enhance customer engagement and conversion rates, offering not just convenience but also enriching the overall consumer experience. With BRAiN Commerce, your store seamlessly evolves into an intelligent, interactive marketplace that caters to the unique needs of each shopper.

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Automatic content updates

Interactive shopping experience

Real-time recommendations

Conversational interface

Store data integration

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Teamwork Commerce

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Streamline product uploads, order management, and inventory updates with Teamwork Commerce. Show more

Teamwork Commerce is an innovative app designed to streamline and enhance your e-commerce operations. With its Catalog Import feature, you can effortlessly upload your product catalog, complete with images, long descriptions, and strategic pricing, all from a single unified source, simplifying product management. The Endless Aisle integration with BigCommerce allows you to expand your sales potential by strategically selecting or excluding stores for fulfillment. When a customer places an online order, it’s seamlessly sent to Teamwork for efficient processing, thanks to its robust Order management system. Stay on top of your inventory with Real-Time Quantity Updates, which refresh every few minutes to provide a current view of available and committed merchandise. Teamwork Commerce empowers your business with efficient, integrated e-commerce solutions, enhancing both customer experience and operational productivity.

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Real-time updates

Receive orders

Catalog import

Endless aisle

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ChannelAdvisor

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Optimize global e-commerce sales with ChannelAdvisor's comprehensive cloud platform. Show more

ChannelAdvisor is a premier e-commerce cloud platform designed to enhance and streamline global commerce. With nearly two decades of experience, it excels at empowering retailers and branded manufacturers to boost their online performance through a host of innovative features. By expanding sales channels and facilitating connections with consumers worldwide, ChannelAdvisor ensures that businesses can reach a broader audience. The platform also optimizes operations for peak performance through actionable analytics, helping companies stay competitive in today's fast-paced market. Trusted by thousands of customers, ChannelAdvisor securely powers sales and optimizes fulfillment across major platforms like Amazon, eBay, Google, Facebook, and Walmart, along with hundreds of other channels. This makes ChannelAdvisor an essential tool for any business looking to thrive in the digital economy.

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Actionable analytics

Fulfillment optimization

Sales channel expansion

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Shopify E-commerce support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 6 Apps

SB: Helpdesk, Live Chat & FAQs

MagBot: AI Assist & Automation

Juphy: AI Chatbot & ChatGPT

ShopJets Customer Support App

BlissScale support widgets

Leo: AI Phone Assistants 24/7

Talkom AI Agentic Commerce

Viralyn Chat

ConvoPilot ‑ Live AI ChatBot

Mirror Mii‑24/7 Phone Support

Ringly.io ‑ AI Phone Support

Cloud Commerce Pro Integration

LiveCo ‑ Your live commerce

COMMERCE ROBO

Dext Commerce

TYB Shop: Community Commerce

Ease Commerce

BRAiN Commerce

Teamwork Commerce

ChannelAdvisor