Shopify E-commerce support apps 2025

Helpcenter: AI FAQ Page

$5.99-$100 / Month

8

1,326 Reviews

Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

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Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

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Leo: AI Contact Us 24/7

7.8

2 Reviews

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AI voice agent that takes your customer service calls 24/7 Show more

Leo: AI Contact Us 24/7 is a cutting-edge voice AI solution designed to transform customer service for e-commerce businesses. This app provides round-the-clock assistance by handling customer service calls with a human-like voice, efficiently managing tasks such as order status updates and stock inquiries. By replacing traditional call centers, Leo significantly reduces operational costs while ensuring consistent, high-quality support at any scale. Business owners can concentrate on growth as Leo delivers reliable and efficient service, accessible immediately after installation. Simply integrate it by adding a new phone number to your 'Contact Us' form. The app also offers features like call transcripts for analysis and recordings for performance monitoring, alongside built-in workflows for common queries. Plus, it seamlessly transfers calls to human representatives when necessary, maintaining customer satisfaction.

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24/7 ai calls

Order status checks

Stock inquiries handling

Human-like voice

Call transcripts

Call transfers

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Juphy: ChatGPT Sales Chatbot

$99-$299 / Month

7.8

4 Reviews

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24/7 AI Chatbot for after-hours sales and support Show more

Juphy: ChatGPT Sales Chatbot is a cutting-edge tool designed to revolutionize customer interactions on your Shopify store. Powered by advanced AI, this chatbot guides visitors from their first interaction all the way to purchase, offering personalized product recommendations and detailed responses to inquiries about materials, ingredients, and more. Beyond assisting in sales, Juphy ensures exceptional customer service, managing common concerns like returns and refunds with ease, even during off-hours. With a seamless one-click setup, there's no need for technical expertise, as the chatbot automatically syncs with your Shopify catalog and FAQs. Tailor the chatbot's appearance to match your brand's identity, and fine-tune its responses through frequent testing before going live. Juphy transforms casual browsers into loyal customers, enhancing user satisfaction and streamlining the shopping experience.

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Customizable branding

Personalized recommendations

Automatic catalog sync

24/7 sales support

Detailed product answers

Return/refund assistance

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SJ Customer Support App

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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.

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Task automation

Team collaboration

Canned responses

Unified inbox

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BlissScale support widgets

$4.99-$24.99 / Month

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Seamless WhatsApp and Telegram widgets for your store. Show more

BlissScale Support Widgets offer a transformative customer service experience for e-commerce businesses. The app integrates seamlessly with WhatsApp and Telegram, providing a direct line of communication that's both intuitive and robust. With a straightforward installation process and user-friendly design, these widgets are versatile enough to handle unlimited traffic. Customize your support appearance using a variety of unique widget designs that maintain responsive aesthetics on any device. The app supports multiple profiles, letting you manage different social media and messaging platforms from one central location. You can also enhance your customer service efficiency by scheduling availability to clearly show online support across your communication channels. Furthermore, BlissScale allows for customizable links, letting you include social media, email, phone numbers, and pre-filled messages, streamlining the user experience and interaction with your brand.

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Customizable designs

Responsive layout

Multiple profiles

Scheduling supported

Pre-filled messages

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Viralyn Chat

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AI chat support for social commerce and influencer partnership Show more

Viralyn Chat is an innovative AI-powered app designed to provide merchants with real-time chat support focused on optimizing social commerce strategies. The app stands out by offering tailored guidance on leveraging social media platforms to boost sales and enhance engagement. With Viralyn Chat, merchants gain valuable insights into forming strategic partnerships with influencers, thus maximizing their brand's reach and impact. The app delivers specific advice aimed at increasing visibility and navigating the often complex landscape of social commerce. By simplifying these processes, Viralyn Chat empowers merchants to effectively drive both customer engagement and sales growth. Its targeted support helps users to seamlessly integrate social commerce strategies into their business operations, ensuring a competitive edge in the digital marketplace.

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Real-time chat support

Social commerce strategies

Influencer partnership guidance

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Chatway ‑ Live Chat Support

8.6

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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edrone

(1.6/5)

3 Reviews

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CRM and marketing automation for e-commerce Show more

edrone is an innovative app specifically crafted for the e-commerce sector, providing a robust and intuitive platform to enhance online business performance rapidly. With over 20 automation scenarios, it offers a comprehensive suite of tools, including SMS campaigns, pop-ups, and banners, to effortlessly boost customer engagement and sales. A standout feature is the Mobile Voice Search Widget, which dramatically shortens the conversion path, transforming it from minutes into mere seconds, thereby enhancing user experience. The system excels in automatically collecting and analyzing user behavior data, enabling businesses to create personalized marketing campaigns that enhance reach and customer retention. Among its offerings is an AI-powered newsletter creator, ensuring captivating content delivery to your audience. edrone's automation capabilities include rescuing abandoned shopping carts, aiming to maximize potential sales. Overall, this app is a powerful ally for any e-commerce venture seeking to optimize its digital footprint and operational efficiency.

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Personalized campaigns

Sms campaigns

Banners

Pop-ups

Data analysis

Automation scenarios

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Cloud Commerce Pro Integration

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Multi channel order management Show more

Cloud Commerce Pro Integration is a powerful tool designed to streamline your Shopify store management by providing seamless integration and real-time synchronization of stock quantities and pricing across all your sales platforms. This app helps eliminate the risk of overselling by keeping your inventory updated in real time. Consolidating all your sales into a single dispatch queue, it simplifies the process of fulfilling and dispatching orders, making order management efficient and hassle-free. With its user-friendly interface, you can manage your Shopify orders from start to finish with minimal effort. Additionally, Cloud Commerce Pro provides tools to create compelling product listings, enhancing your store's appeal and boosting sales. Enjoy centralized control over your inventory, ensuring smooth operations and improved customer satisfaction.

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Real-time synchronization

Order management

Sales aggregation

Stock control

Product listings

Dispatch tools

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LiveCo ‑ Your live commerce

$299-$999 / Month

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Create your fully customizable live commerce in minutes. Show more

LiveCo is an advanced live commerce management application designed to seamlessly integrate with the LiveCo platform. It empowers users to conduct live broadcasts directly via its own app or through any RMTP-compatible software, offering flexibility in how you engage your audience. The app is equipped with Google Analytics integration, allowing you to monitor the complete user journey and gather valuable insights during live sessions. Whether you're tracking viewer engagement or managing live orders, LiveCo provides a comprehensive set of tools to enhance your live commerce experience. For businesses seeking tailored solutions, the app offers customization options to fit specific needs. LiveCo's functionality ensures efficient live management, making it a robust choice for businesses aiming to thrive in the dynamic world of live commerce.

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Google analytics integration

Live commerce management

Customizable live streams

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COMMERCE ROBO

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eコマース専用iPaaS OMS・WMS一体型システム　「COMMERCE ROBO」 ECの受注～出荷を自動化します。

Shopify integration

Order processing automation

Bundling features

Email automation

Customizable operations

Patented technology

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COMMERCE ROBO

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eコマース専用iPaaS OMS・WMS一体型システム　「COMMERCE ROBO」 ECの受注～出荷を自動化します。 Show more

COMMERCE ROBO is an order management system designed to automate processes from order placement to shipment, significantly reducing labor and addressing chronic challenges of workforce shortages. Its key features include automated processing of order information, integration of additional products, email notifications, and highlighting orders requiring customer confirmation. Unique technologies such as order processing and bundling functions have earned patents and are highly favored by current users. The app includes a standard library of commonly used features, allowing immediate utilization, and also offers the ability to create custom workflows using no-code platforms with various conditions and filters. By leveraging these features, COMMERCE ROBO aims to reduce manual workload and achieve operations free from individual dependency. Furthermore, the system seamlessly integrates with Shopify, automating the importing of order data without complex setups, and enhancing inventory management through real-time tracking.

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Order processing automation

Email automation

Real-time inventory

Order information processing

Bundling functionality

Order visibility

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Dext Commerce

$16.15 / Month

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Automate e-commerce accounting with Dext Commerce: save time, ensure accuracy. Show more

Dext Commerce is a cutting-edge accounting software designed to streamline e-commerce transaction management, freeing up valuable time for businesses and accounting professionals. By automatically fetching itemized sales transactions, fees, refunds, and reimbursements from a wide array of e-commerce platforms, it eliminates the hassle of manual data entry and enhances accuracy. Trusted worldwide by business owners, finance teams, and CPAs, Dext Commerce is celebrated for saving users an average of 25 hours monthly with its flexible and precise accounting automation features. Users can tailor their data publishing preferences by choosing to publish individual transactions or consolidate them by accounting periods or payout settlements. The application also offers comprehensive global tax allocation solutions, ensuring that businesses comply with cross-regional regulatory requirements. With seamless integration into leading accounting platforms like Xero and QuickBooks, Dext Commerce empowers users with the tools they need to perform transaction-level reconciliations. Plus, with easy access to historical data and support for numerous e-commerce vendors, Dext Commerce ensures businesses can manage their accounts with confidence and ease.

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Data reconciliation

Autosync transactions

Global tax allocation

Historical data export

Flexible data publishing

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TYB Shop: Community Commerce

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TYB Shop grows revenue with community commerce Show more

TYB Shop: Community Commerce is an innovative app designed to enhance brand loyalty by establishing a dedicated shopping channel for your most loyal customers. By offering exclusive or early access to select products, brands can effectively foster loyalty and encourage repeat sales. The app seamlessly integrates with Shopify, eliminating the need for any additional payment or fulfillment systems, thus making the setup process straightforward and efficient. TYB Shop also provides valuable tools for sales attribution and reporting, allowing businesses to track performance and make informed decisions. This app enriches the shopping experience by creating a sense of community among customers, cultivating a more engaged and dedicated consumer base. Embrace the future of ecommerce with TYB Shop and watch your brand loyalty soar.

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Exclusive product access

Effortless shopify integration

Sales attribution reporting

Community shopping experience

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Chat360 WhatsApp Commerce

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Streamline orders, support, and marketing with WhatsApp Show more

Chat360 WhatsApp Commerce is an innovative app designed to seamlessly integrate Shopify with WhatsApp, providing businesses with instant access to customer data and a suite of automation tools. With this integration, you can enhance customer engagement by sharing automated welcome greetings and running impactful discount campaigns tailored to your loyal customers, ultimately driving revenue growth. The app empowers you to boost customer retention rates and elevate your sales through personalized offers and interactions. It offers comprehensive functionalities, such as taking and tracking orders, maintaining round-the-clock customer service, and sending targeted WhatsApp broadcast messages for marketing efforts. Additionally, Chat360 enables efficient communication by sending order and shipping notifications directly via WhatsApp. By facilitating sales through live chat, the app transforms WhatsApp into an effective commerce platform, making it an indispensable tool for modern businesses looking to enhance their customer experience and streamline operations.

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Order tracking

Sales boost

Discount campaigns

Broadcast messages

Single-click notifications

Whatsapp commerce

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Whatsapp Marketing & Support

$9.99 / Month

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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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Lux ‑ Customer Support AI

$19.9 / Month

7.8

12 Reviews

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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.

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Customizable settings

Automated replies

Priority sorting

Reduced workload

Auto-categorization

Fast response time

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LimeChat: WhatsApp Support+AI

$19-$499 / Month

7.4

43 Reviews

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Build AI-driven WhatsApp journeys. Market & convert on chat! Show more

LimeChat: WhatsApp Support+AI is a powerful tool that large brands trust to enhance customer retention and engagement through WhatsApp. This innovative app shifts repeat revenue streams from conventional Meta ads to the efficiency of WhatsApp by utilizing features like broadcasts, customer journeys, and abandoned checkout messaging. With its GPT-powered chatbots, LimeChat optimizes customer support, allowing businesses to scale operations without the need for additional staff. The app stands out due to its spam-free marketing approach and compliance with major standards such as GDPR, SOC2, and ISO27001, ensuring data security and privacy. LimeChat also provides hands-on support with dedicated WhatsApp experts and boasts comprehensive CRM integration for seamless communication across multiple platforms. Through AI-powered analytics, businesses gain insightful metrics on Return on Advertising Spend (RoAS), conversions, Customer Satisfaction (CSAT), and Net Promoter Score (NPS).

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Customer journeys

Abandoned cart messages

Ai-driven whatsapp commerce

Gpt chatbots

Spam-free marketing

Whatsapp selling

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SupportGPT ‑ Email Support AI

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AI-Powered Email Support for E-commerce Success Show more

SupportGPT - Email Support AI is an innovative app designed to enhance your customer service experience by seamlessly managing all incoming queries. Once integrated with your store, it leverages the power of GPT-4o to categorize and enable automated responses, effectively streamlining your workflow. Users can effortlessly review and send responses, with the added ability to customize them to align with their brand's voice and address a range of issues such as shipping, refunds, product details, and promotions. This tool not only improves response time but also boosts customer satisfaction by reducing workload and minimizing employee expenses. SupportGPT empowers you to prioritize impactful tickets, ensuring critical queries are addressed swiftly. Experience a significant enhancement in efficiency and customer interactions with this AI-driven solution.

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Automated responses

Reduced workload

Categorized tickets

Customizable replies

Improved response time

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Shopify E-commerce support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 5 Apps

Helpcenter: AI FAQ Page

Leo: AI Contact Us 24/7

Juphy: ChatGPT Sales Chatbot

SJ Customer Support App

BlissScale support widgets

Viralyn Chat

Chatway ‑ Live Chat Support

Webkul Helpdesk Support‑UVdesk

edrone

Cloud Commerce Pro Integration

LiveCo ‑ Your live commerce

COMMERCE ROBO

COMMERCE ROBO

Dext Commerce

TYB Shop: Community Commerce

Chat360 WhatsApp Commerce

Whatsapp Marketing & Support

Lux ‑ Customer Support AI

LimeChat: WhatsApp Support+AI

SupportGPT ‑ Email Support AI