Customer support with social media & marketplace [eBay,amazon]
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time. Track customer support inquiries and support staff performance to make them more productive to win the customer's heart.
Advanced Helpdesk: FAQ builder, help center, support widget...
Manage Customer Service on WhatsApp, send Marketing Broadcasts...
Allow address edits, order canceling per your customized...
Solve support tickets faster with a helpdesk built for D2C...