Taranker.Com Logo
SB: Helpdesk Ticketing & FAQs logo

SB: Helpdesk Ticketing & FAQs

$5.99-$49.99

/ Month
Free plan available 3 Days Free Trial

Quickly build a help center & product FAQs w/ ChatGPT FAQs app

Chatgpt integration
Live chat support
Ai faq builder
Product page faqs
Support ticketing system
Multilingual faqs
Centralized helpdesk

About SB: Helpdesk Ticketing & FAQs

Launched Dec 07, 2015

Categories

Built by Shark Byte, Inc

Email :

[email protected]

Address

8271 NW 125th Ln, Parkland, FL, 33076, US

Website Privacy policy Tutorial FAQ Document
Zotasell: AI Upsell‑Cross Sell logo
(24 Reviews)
  • Sponsored

Add popups with coupons, timers, video and email capture...

Introduction Video

Description

Boost sales & support with Helpdesk, AI FAQs, product tabs, and live chat—all in one.

Enhance your customer support with HelpCenter - Helpdesk ticketing system & AI FAQs. Quickly create informative FAQs in a few clicks with ChatGPT-4 and translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat, and centralize all inquiries from email, chat, and Messenger in one inbox with our powerful helpdesk ticketing system. With multi-channel support and helpdesk ticketing, you can ensure fast, reliable assistance that keeps customers coming back.

Enhance your customer support with HelpCenter - Helpdesk ticketing system & AI FAQs. Quickly create informative FAQs in a few clicks with ChatGPT-4 and translate them instantly with LangShop integration. Stay connected with customers 24/7 via live chat, and centralize all inquiries from email, chat, and Messenger in one inbox with our powerful helpdesk ticketing system. With multi-channel support and helpdesk ticketing, you can ensure fast, reliable assistance that keeps customers coming back. more
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Easily add product tabs, share content across multiple products with shared tabs
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget

Pros

  • Easy-to-use customer service solution for e-commerce
  • User-friendly FAQ builder for creating informative and easy-to-navigate FAQ pages
  • Saves valuable support team resources
  • Integrated ChatGPT for automatically generating FAQs
  • Leverage live chat and a support ticketing system to enhance customer interactions
  • 24/7 live chat support available
  • AI-powered FAQ translations for global reach
  • Display product FAQs directly on the product page to boost sales and conversion rate
  • Centralized inquiries from multiple channels in one helpdesk ticketing system
  • Feature-rich platform that covers every aspect of customer support
  • Intuitive and easy-to-navigate interface
  • Responsive and knowledgeable support team

Top Helpful Reviews

K3D Designs

Sep 21, 2025  on Shopify

We use this app for our FAQ. Recently (September 2025) it revised its permissions to request full access to all our customer and order data. This is insane. We have no desire to give this app such sensitive data, just to use a FAQ. Regretfully, we may have to uninstall this app and migrate our FAQ to another app. What a waste of time.

Olveno

Nov 22, 2024  on Shopify

bonjour j'ai installe l'application uniquement pour l'essai gratuit . Pourrais-je avoir un remboursement svp merci .

Mein-eScooter

Sep 17, 2024  on Shopify

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Allplay

Sep 15, 2024  on Shopify

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Manga Wear

Jul 14, 2024  on Shopify

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings. Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

IBKÜL

Jun 06, 2024  on Shopify

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

True Image Tech

Jan 25, 2024  on Shopify

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

Pasta Kitchen (tutto pasta)

Nov 23, 2023  on Shopify

Needed some tech support; contacted them via Chat and it was sorted in minutes. Easy to use app, have used it now for around three or four years.

Trusted Help Center & FAQ logo
(74 Reviews)
$4.99-$35.88 / Month
  • Free Plan Available

Fully customisable & FAQ page, product FAQ & bubble...

BFCM Bars & Banners—Quicky logo
(130 Reviews)
$5.99-$12.99 / Month
  • Free Plan Available

Announcement bar, free shipping bar, countdown timer, and...

ShipperHQ: Shipping & Checkout logo
(62 Reviews)
$75-$600 / Month
  • 15 Days Free Trial

Total control over the rates & options you show at checkout...

POWR: FAQ Page | Help Center logo
(41 Reviews)
$6.04-$98.99 / Month
  • Free Plan Available

Improve product descriptions w/ easy-to-customize product...

More App like this

Chatty AI Chatbot & Live Chat logo
(1,557 Reviews)
$19.99-$199 / Month
  • Free Plan Available
  • Verified

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot...

FAQ Page:Accordion+Help Center logo
(6 Reviews)
  • Free Plan Available

Organize your FAQ into an easy-to-use format

Simesy AI Product Description logo
(29 Reviews)
$9.99-$89.99 / Month
  • Free Plan Available

Add FAQ page, product FAQs. Product tabs & accordion...

Variant Descriptions King logo
(72 Reviews)
$9.9 / Month
  • Free Plan Available

Show description of selected variant, add accordions/tabs,...

Scroll to Top