Shopify Live chat apps 2026

Tidio ‑ Live Chat & AI Chatbot

$29-$39 / Month

9.4

1,125 Reviews

Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

Show less

Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

Install App

Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

8.5

388 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

Show less

Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

Install App

BetterDocs FAQ Knowledge Base

$5.99 / Month

9.1

39 Reviews

Claim Offer

Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

Show less

Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

Install App

Chizy ‑ AI Chatbot & AI Agents

9.1

15 Reviews

Claim Offer

24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

Show less

Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

Install App

Manifest AI Chatbot + ChatGPT

8.8

59 Reviews

Claim Offer

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.

Show less

Sales increase

Personalized recommendations

Live chat

Ai chatbot

Human-like interaction

Interactive quiz

Install App

Dondy: WhatsApp Marketing+Chat

$6.99-$159.99 / Month

9.1

672 Reviews

WhatsApp Platform Including Automation, Abandoned Carts & Chat Show more

Dondy: WhatsApp Marketing+Chat is a powerful app designed to transform your marketing endeavors through the versatile platform of WhatsApp. With Dondy, businesses can effortlessly recover abandoned carts and dispatch revenue-boosting messages such as exclusive offers, reminders, and personalized, automated messages to their audience. The app’s user-friendly WhatsApp chat widget ensures instant and effective customer service, enhancing the overall customer experience. Companies can build custom WhatsApp communication flows based on real-time events and conditions, making engagement with customers more targeted and relevant. Whether through automatic or one-click cart recovery, Dondy helps businesses efficiently increase conversions. It enables businesses to reach and engage a large audience via bulk messaging and well-structured marketing campaigns. The installation is straightforward, requiring no coding and taking only one minute to go live, making it accessible for businesses of all sizes.

Show less

Easy installation

Whatsapp marketing campaigns

Automated abandoned cart recovery

Personalized messaging automation

Instant whatsapp chat widget

Live event-based flows

AI Chatbot & Recommendation

$9-$29 / Month

9.1

4 Reviews

Claim Offer

AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

Show less

Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

Install App

Live Chat & AI ChatGPT : Orka

$9.99-$299 / Month

9.1

27 Reviews

Claim Offer

"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.

Show less

User-friendly interface

Easy setup

Real-time engagement

Mobile-responsive

Install App

Whatsy: WhatsApp Chat & Share

9.1

39 Reviews

Claim Offer

Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

Show less

Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

Install App

Popseekl

Claim Offer

Reach new customers via creators recommendations Show more

Popseekl is an innovative mobile platform connecting fashion enthusiasts with emerging brands and designers through creator recommendations. It enhances the shopping experience by integrating gamified interactions, shoppable videos, curated collections, and live chats, creating an engaging and interactive environment for users. The app supports brands and retailers by allowing seamless integration with Shopify, enabling them to sync their store effortlessly and present their products to a targeted audience. By utilizing Popseekl, brands can position their storefront in front of a vibrant community, boosting exposure and sales. The platform is designed to capture the essence of contemporary style and trends, making it a go-to destination for fashion-forward individuals. It aims to foster a dynamic ecosystem where fashion discovery and purchasing are merged into an interactive experience.

Show less

Shoppable videos

Shopify sync

Gamified interactions

Curated selection

Creators recommendations

Live chats

Install App

eDesk

$49-$149 / Month

7.9

27 Reviews

Claim Offer

Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.

Show less

Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

Install App

tawk.to Live Chat

(3/5)

89 Reviews

Claim Offer

Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

Show less

Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

Install App

Easy WhatsApp LiveChat

Claim Offer

Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.

Show less

Simple installation

Customizable button

Pre-filled messages

Seamless widget

Install App

Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

Show less

Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

RT: WhatsApp Chat, Live Chat

$6.99 / Month

7.7

250 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

Show less

Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

Avada WhatsApp Chat, FAQ Page

8.2

1,354 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Avada WhatsApp Chat, FAQ Page is a dynamic application designed to seamlessly integrate WhatsApp into your customer support and FAQ framework. It features a smart FAQ popup that provides round-the-clock automation and support, fundamentally enhancing user experience. By using personalized "Contact Us" options through WhatsApp, the app fosters trust and significantly reduces support response time. This integration facilitates instant order tracking and swift resolution of queries, ensuring personalized assistance for urgent issues, which boosts customer satisfaction and sales. The app also offers stunning themes for the FAQ popup and Help Center, allowing for a customized and appealing interface. Additionally, it supports Shopify stores in managing FAQs efficiently, enabling the creation of extensive queries and categories. Furthermore, Avada provides 24/7 LiveChat support through various methods, ensuring comprehensive customer care and engagement.

Show less

Whatsapp integration

24/7 automation

Instant order tracking

Faq management

Live chat support

Personalized contact

Re:amaze AI Helpdesk & Chat

$29-$899 / Month

7.2

177 Reviews

Claim Offer

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

Show less

Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

Install App

Endear AI‑Powered Clienteling

$300 / Month

8.2

16 Reviews

Claim Offer

Drive sales and retention with a CRM and clienteling app. Show more

Endear CRM and Clienteling is a comprehensive retail platform designed to enhance sales and foster stronger customer relationships. This powerful tool allows businesses to seamlessly organize customer data and craft personalized email and SMS campaigns, maximizing engagement. With its innovative Endear Stories feature, retailers can curate and share customized product collections to drive both clicks and conversions. Built-in live chat functionality enables real-time interaction with online shoppers, encouraging loyalty and boosting cart size. The platform offers detailed insights and reporting to track outreach effectiveness and optimize store and team performance. Users can also benefit from Endear's onboarding and dedicated support team, ensuring a smooth and effective integration into their workflow. Additionally, the ability to create automated campaigns using pre-built templates simplifies marketing efforts, making it an indispensable asset for retail businesses.

Show less

Personalized campaigns

Live chat integration

Performance analysis

Customer data organization

Curate products

Lookbook sales

Install App

Repli Desk

$40-$250 / Month

Claim Offer

Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!

Show less

Automations

Advanced reporting

Ticket management

Chat widget

Ticket tagging

Templated responses

Install App

AskDolphin: Live Chat & AI

$19-$319 / Month

9.1

1 Reviews

Claim Offer

AI-driven customer service with live chat, multilingual support, and smart tools. Show more

AskDolphin: Live Chat & AI is a comprehensive customer service platform designed to enhance user experience and support efficiency. This app combines the immediacy of live chat with the intelligence of AI-driven support to ensure customers receive prompt assistance, whether you’re online or away. Dolphin AI is adept at handling frequently asked questions, offering seamless multilingual support to cater to a global audience. By syncing product details, businesses can train the AI to deliver precise, automated responses, saving time and resources. Innovative smart QR codes bridge the gap between physical products and digital support, offering 24/7 after-sales service. With team management features, AskDolphin empowers collaboration among customer service teams, making it an adaptable solution for businesses seeking to streamline their support capabilities.

Show less

Multilingual support

Live chat

Product sync

Team management

Qr codes

Ai support

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 97 Apps

Tidio ‑ Live Chat & AI Chatbot

Willdesk: Live Chat&AI Chatbot

BetterDocs FAQ Knowledge Base

Chizy ‑ AI Chatbot & AI Agents

Manifest AI Chatbot + ChatGPT

Dondy: WhatsApp Marketing+Chat

AI Chatbot & Recommendation

Live Chat & AI ChatGPT : Orka

Whatsy: WhatsApp Chat & Share

Popseekl

eDesk

tawk.to Live Chat

Easy WhatsApp LiveChat

Skyla ChatGPT Customer Service

RT: WhatsApp Chat, Live Chat

Avada WhatsApp Chat, FAQ Page

Re:amaze AI Helpdesk & Chat

Endear AI‑Powered Clienteling

Repli Desk

AskDolphin: Live Chat & AI