Shopify Live chat apps 2026

Tidio ‑ Live Chat & AI Chatbot

$29-$39 / Month

8.9

1,142 Reviews

Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Whatsy: WhatsApp Chat & Share

9.1

38 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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QChat: WhatsApp & Chat Buttons

$5 / Month

8.2

2 Reviews

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Add Chat Buttons like WhatsApp, Messenger, Viber & many more Show more

QChat: WhatsApp & Chat Buttons is a versatile app designed to streamline customer communication by integrating multiple live chat channels. It allows businesses to offer their customers the convenience of contacting them via their preferred messaging platforms, including WhatsApp, Facebook Messenger, Viber, WeChat, Telegram, Instagram, SMS, Twitter, Skype, and Line, among others. The app provides customizable Social Chat Buttons that can be shown or hidden on desktop, mobile, or both, tailoring the experience to different devices. QChat ensures that businesses stay accessible and responsive by centralizing various communication channels, enhancing customer interaction. This functionality not only improves customer satisfaction but also fosters stronger customer relationships. With QChat, businesses can effortlessly manage and coordinate their customer service efforts across a wide range of chat platforms.

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Add chat buttons

Multiple chat apps

Device specific display

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Sense WA - WhatsApp Marketing

$15.9 / Month

8.2

6 Reviews

Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

Dondy: WhatsApp Marketing+Chat

$6.99-$159.99 / Month

7.7

672 Reviews

WhatsApp Platform Including Automation, Abandoned Carts & Chat Show more

Dondy: WhatsApp Marketing+Chat is a powerful app designed to transform your marketing endeavors through the versatile platform of WhatsApp. With Dondy, businesses can effortlessly recover abandoned carts and dispatch revenue-boosting messages such as exclusive offers, reminders, and personalized, automated messages to their audience. The app’s user-friendly WhatsApp chat widget ensures instant and effective customer service, enhancing the overall customer experience. Companies can build custom WhatsApp communication flows based on real-time events and conditions, making engagement with customers more targeted and relevant. Whether through automatic or one-click cart recovery, Dondy helps businesses efficiently increase conversions. It enables businesses to reach and engage a large audience via bulk messaging and well-structured marketing campaigns. The installation is straightforward, requiring no coding and taking only one minute to go live, making it accessible for businesses of all sizes.

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Easy installation

Whatsapp marketing campaigns

Automated abandoned cart recovery

Personalized messaging automation

Instant whatsapp chat widget

Live event-based flows

Kedra Live Chat & AI Chatbot

$9.99-$39.99 / Month

8.2

20 Reviews

Build premium customer experience with AI-Driven Live Chat Show more

Kedra Live Chat & AI Chatbot is a powerful tool designed to enhance customer engagement for your Shopify store. Seamlessly integrating a live chat and AI chatbot widget, Kedra Chat enables direct communication with customers through your Shopify admin panel. The app allows you to customize the widget’s design to align perfectly with your brand, ensuring a cohesive shopping experience. Gain crucial insights through detailed chat analytics, including customer location and device type, to better understand your audience. The AI bot assists in recommending products and guiding users through your store, effectively boosting sales and customer satisfaction. Additionally, Kedra Chat supports multi-language AI Bot responses and offers various contact methods such as WhatsApp, Messenger, Instagram, Email, and Phone call. This all-in-one solution empowers you to deliver exceptional customer service and elevate your store's connectivity.

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Real-time messaging

Ai chatbot integration

Customer behavior tracking

Tawkster Live Chat

$9-$15 / Month

8.2

4 Reviews

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Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

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Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

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Pushdaddy WA Chat ,Cloud API

$3.99 / Month

6.9

1,075 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

eDesk

$49-$149 / Month

7.9

27 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.

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Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

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Live Chat by Combidesk

$8 / Month

7.7

27 Reviews

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Live chat provides a fast way to connect with customers! Show more

Live Chat by Combidesk is a powerful chat software designed to enhance communication on your webshop. By providing a direct line for customers to ask questions, this app effectively removes communication barriers, paving the way for improved customer interactions and potentially boosting your conversion rates. It's like having a virtual sales representative available around the clock, allowing you to manage more sales seamlessly. The app integrates effortlessly with your Shopify webshop, with automatic installation of the chat module, making it quick to get started. It also features automatic completion of customer information during chats, streamlining the process for both you and your clients. Plus, the chat dashboard conveniently displays current products in the customer's shopping basket, enhancing the service experience. Whether you're aiming for quick, personalized service or increasing sales efficiency, Live Chat by Combidesk is an ideal solution for your online business.

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Automatic installation

Customer information autofill

Shopping basket visibility

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Re:amaze AI Helpdesk & Chat

$29-$899 / Month

7.2

176 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

7.7

250 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

Lets Connect by PATHADVICE

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Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

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Chatlake: Live Chat & Helpdesk

Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

Relish AI Chatbot + ChatGPT

$9-$99 / Month

9.1

16 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.

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Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

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Oct8ne ‑ AI Assistant

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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Channel Sales Chat Bot CRM

$36-$120 / Month

7.9

43 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

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AI Chatbot & Recommendation

$9-$29 / Month

8.2

4 Reviews

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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

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Chatbot & Live Chat | Algomo

$9-$499 / Month

(2.5/5)

5 Reviews

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Chatbots are old stuff, welcome to the new era of AI Agents Show more

Chatbot & Live Chat | Algomo offers an innovative solution for merchants looking to enhance their customer service experience. Utilizing advanced ChatGPT technology, Algomo effectively handles repetitive customer queries, allowing businesses to focus on converting visitors into buyers through a live chat feature. Its AI agents autonomously make decisions, recommend products, and update customers on their order status, streamlining operations. With multilingual capabilities and automatic translation, Algomo enables businesses to scale globally without language barriers. The app allows customization by letting users upload support documents or specify FAQs to make the chatbot smarter. Urgent queries are auto-detected and seamlessly handed over to live chat, ensuring no customer concern goes unattended. Easily integrate Algomo into your Shopify store in under a minute, with features like instant product search and order tracking, enriching the overall shopping experience.

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Product recommendations

Order tracking

Order status updates

Easy shopify integration

Automatic translation

Multilingual capabilities

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tawk.to Live Chat

(3.1/5)

88 Reviews

Claim Offer

Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 97 Apps

Tidio ‑ Live Chat & AI Chatbot

Whatsy: WhatsApp Chat & Share

QChat: WhatsApp & Chat Buttons

Sense WA - WhatsApp Marketing

Dondy: WhatsApp Marketing+Chat

Kedra Live Chat & AI Chatbot

Tawkster Live Chat

Pushdaddy WA Chat ,Cloud API

eDesk

Live Chat by Combidesk

Re:amaze AI Helpdesk & Chat

RT: WhatsApp Chat, Live Chat

Lets Connect by PATHADVICE

Chatlake: Live Chat & Helpdesk

Relish AI Chatbot + ChatGPT

Oct8ne ‑ AI Assistant

Channel Sales Chat Bot CRM

AI Chatbot & Recommendation

Chatbot & Live Chat | Algomo

tawk.to Live Chat