Shopify Live chat apps 2025

Tidio ‑ Live Chat & AI Chatbot

$29-$39 / Month

9.2

1,033 Reviews

Live Chat boosted with Chatbots for the best customer support Show more

Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.

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Product recommendations

Ai-powered chatbots

Visitor engagement

Live chat interaction

Sales boosting chatbots

Common questions resolving

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Dondy: WhatsApp Marketing+Chat

$6.99-$159.99 / Month

9

672 Reviews

WhatsApp Platform Including Automation, Abandoned Carts & Chat Show more

Dondy: WhatsApp Marketing+Chat is a powerful app designed to transform your marketing endeavors through the versatile platform of WhatsApp. With Dondy, businesses can effortlessly recover abandoned carts and dispatch revenue-boosting messages such as exclusive offers, reminders, and personalized, automated messages to their audience. The app’s user-friendly WhatsApp chat widget ensures instant and effective customer service, enhancing the overall customer experience. Companies can build custom WhatsApp communication flows based on real-time events and conditions, making engagement with customers more targeted and relevant. Whether through automatic or one-click cart recovery, Dondy helps businesses efficiently increase conversions. It enables businesses to reach and engage a large audience via bulk messaging and well-structured marketing campaigns. The installation is straightforward, requiring no coding and taking only one minute to go live, making it accessible for businesses of all sizes.

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Easy installation

Whatsapp marketing campaigns

Automated abandoned cart recovery

Personalized messaging automation

Instant whatsapp chat widget

Live event-based flows

Manifest AI Chatbot + ChatGPT

9.2

54 Reviews

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ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.

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Sales increase

Personalized recommendations

Live chat

Ai chatbot

Human-like interaction

Interactive quiz

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Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

9.2

395 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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Musbu - Social Chat Button

$1.99 / Month

9.2

267 Reviews

Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.

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Customizable chat button

Responsive chat widget

Prefilled messages

RT: WhatsApp Chat, Live Chat

$6.99 / Month

8.3

250 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

BetterDocs FAQ Knowledge Base

$9.99 / Month

7

35 Reviews

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Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

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Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

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Tawkster Live Chat

$30-$60 / Month

9.1

4 Reviews

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Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

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Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

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Rozio AI ChatGPT Sales Chatbot

$29.99-$129.99 / Month

9.1

1 Reviews

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GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.

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Multilingual capability

Tailored ai support

Smart product suggestions

Order tracking links

Custom chat appearance

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Jotform AI Chatbot & Live Chat

$39-$129 / Month

6.7

20 Reviews

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"Instant support with AI: Boost efficiency and customer satisfaction effortlessly." Show more

Jotform AI Chatbot & Live Chat is an innovative application designed to provide 24/7 customer support through AI-powered chatbots, enhancing both efficiency and customer satisfaction. The app automates customer inquiries, delivering instant and precise responses regarding orders, shipping, product details, and FAQs, all tailored automatically to your store's data. This ensures that the chatbot continuously improves its responses based on actual customer interactions. Before going live, you can test and fine-tune your chatbot to ensure optimal performance. Integrating seamlessly with platforms like Shopify, the app keeps all product and order details up to date without requiring any coding skills. Additionally, smart automation manages inquiries and guides purchases while providing personalized product recommendations. The app also supports omnichannel communication, handling chat, web, and phone interactions with human-like AI responses, and integrates custom workflows with tools such as Google Calendar and Slack to enhance operational efficiency.

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Shopify integration

Personalized assistance

Ai-powered chatbots

Custom workflows

Omnichannel support

Instant responses

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Chatra — Live Chat & Chatbot

$31-$41 / Month

7.9

302 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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Live Chat & AI ChatGPT : Orka

$9.99-$299 / Month

9.1

26 Reviews

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"Real-time chat boosts engagement and converts visitors into customers." Show more

Orka Live Chat & AI ChatGPT is a powerful tool designed to enhance your online store's customer interaction by facilitating real-time communication with visitors. This app allows you to engage directly with your store's audience, efficiently answering queries and elevating the overall customer experience. With a simple setup process and effortless usability, you can dive into meaningful conversations that transform site visitors into loyal customers. Seamlessly embedded in your dashboard, Orka offers a chat experience that stands out, ensuring that your engagement is as seamless as it is effective. The app is fully integrated with Shopify, offering a user-friendly interface and mobile-responsive design to ensure connectivity and accessibility across all devices. Choose Orka to connect, chat, and convert effortlessly, taking customer engagement to new heights.

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User-friendly interface

Easy setup

Real-time engagement

Mobile-responsive

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Chizy ‑ AI Chatbot & AI Agents

9.1

3 Reviews

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24/7 AI-powered chatbot for instant support, product suggestions, and insights. Show more

Chizy AI Chatbot is an intelligent customer support solution providing round-the-clock live chat assistance with human-like interactions powered by cutting-edge artificial intelligence. It effortlessly learns your store products, policies, and webpages, enabling it to provide instant, accurate answers and make personalized product recommendations that align with customer needs. Equipped with AI-driven insights, Chizy AI Chatbot streamlines your support operations by allowing you to filter and analyze interactions, reduce manual workload, and optimize response times, ultimately boosting sales conversions. The app also offers the flexibility of training the chatbot with custom settings and knowledge for tailored performance. Moreover, it ensures a seamless customer support experience by facilitating smooth transitions to live agents through WhatsApp, phone, or email. Delivering multilingual support in over 100 languages, Chizy AI Chatbot is an indispensable tool for modern businesses seeking to enhance customer satisfaction and streamline operations.

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Multilingual support

Ai product recommendations

Ai-driven insights

24/7 live chat

Auto-learn products

Seamless agent transition

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

(4.2/5)

35 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Charla Live Chat

$6 / Month

9.1

3 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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EmbedAI Live Chat & AI Chatbot

$19-$99 / Month

(1/5)

1 Reviews

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Custom ChatGPT for your store to automate customer support Show more

EmbedAI Live Chat & AI Chatbot is an innovative tool designed to supercharge your Shopify store with an intelligent AI chatbot powered by ChatGPT. This app allows you to train your chatbot using a diverse range of sources, including files, websites, and even YouTube, ensuring that it is well-equipped to handle a variety of customer inquiries. One of the standout features of EmbedAI is its customization options, enabling you to tailor the chatbot's appearance with custom logos, colors, and styling, ensuring seamless integration with your store's branding. Whether you're a small business owner or a customer service manager, EmbedAI aims to revolutionize how you interact with data and customers by offering a streamlined, automatic solution to answer customer questions. Enhance your productivity and customer experience with the app's live chat functionality, which lets you proactively solve problems and increase sales. With just a few easy steps, you can add EmbedAI to your Shopify store and start experiencing the benefits of a smarter, more efficient customer interaction tool.

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Customizable appearance

Easy installation

Live chat

Chatgpt integration

Ai chatbot

File training

Install App

tawk.to Live Chat

(3.1/5)

88 Reviews

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Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.

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Crm integration

Order management

Ticketing system

Real-time chat

Knowledge base

Canned responses

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Web2Chat

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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Desk360

$24 / Month

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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.

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Real-time chat

Omnichannel support

Single-page messages

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Popseekl

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Reach new customers via creators recommendations Show more

Popseekl is an innovative mobile platform connecting fashion enthusiasts with emerging brands and designers through creator recommendations. It enhances the shopping experience by integrating gamified interactions, shoppable videos, curated collections, and live chats, creating an engaging and interactive environment for users. The app supports brands and retailers by allowing seamless integration with Shopify, enabling them to sync their store effortlessly and present their products to a targeted audience. By utilizing Popseekl, brands can position their storefront in front of a vibrant community, boosting exposure and sales. The platform is designed to capture the essence of contemporary style and trends, making it a go-to destination for fashion-forward individuals. It aims to foster a dynamic ecosystem where fashion discovery and purchasing are merged into an interactive experience.

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Shoppable videos

Shopify sync

Gamified interactions

Curated selection

Creators recommendations

Live chats

Install App

Shopify Live chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 97 Apps

Tidio ‑ Live Chat & AI Chatbot

Dondy: WhatsApp Marketing+Chat

Manifest AI Chatbot + ChatGPT

Willdesk: Live Chat&AI Chatbot

Musbu - Social Chat Button

RT: WhatsApp Chat, Live Chat

BetterDocs FAQ Knowledge Base

Tawkster Live Chat

Rozio AI ChatGPT Sales Chatbot

Jotform AI Chatbot & Live Chat

Chatra — Live Chat & Chatbot

Live Chat & AI ChatGPT : Orka

Chizy ‑ AI Chatbot & AI Agents

Crisp ‑ Helpdesk & AI Chatbot

Charla Live Chat

EmbedAI Live Chat & AI Chatbot

tawk.to Live Chat

Web2Chat

Desk360

Popseekl