Oct8ne ‑ Live chat & Chatbot

Name: Oct8ne ‑ Live chat &amp; Chatbot Introduction Video
Uploaded: 2024-04-01T21:28:04Z
Duration: 1 min 33 s
Description: Show product and interact in real time

Develop by Shopify

$69-$225

/ Month

Free plan available 14 Days Free Trial

Show product and interact in real time

Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

Messaging channels

Product history

Visual chatbot

About Oct8ne ‑ Live chat & Chatbot

Launched Nov 02, 2020

Built by Shopify

Address

3681 Peacock Ct, Apt 1, Santa Clara, CA, 95051, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Oct8ne - Live chat, Chatbot and Visual Messaging with Catalog Integration

Livechat and Chatbot with IA, visual support, integrated catalog that allows you to show products, either by attending with human agents, chatbot or through messaging channels such as WhatsApp Business API, Facebook Messenger, and Instagram. Benefits Increase CRO Reduce cart abandonment Increase average purchase ticket Boost customer satisfaction Save time and resources with the chatbot offering 24/7 support

Visual support to share images and videos of products of your catalog
Visual AI chatbot to offer ultrapersonalized service 24/7
Integration with social media channels such as WhatsApp, Facebook e Instagram

Pros

Visual support for sharing images and videos of products in your catalog
Integrated catalog that allows you to show products
Can be used with human agents, chatbots, or through messaging channels like WhatsApp Business API, Facebook Messenger, and Instagram
Increases conversion rate optimization (CRO) by up to 30%
Reduces cart abandonment by up to 33%
Increases average purchase ticket by 60%
Saves time and resources with the chatbot offering 24/7 support
Product history view to learn about customers' tastes and interests
Visual chatbot with no-code configuration and drag & drop modules

Cons

Potential complexity for initial setup due to multiple features
Businesses may need to train staff to fully utilize visual support and integrated catalog
Dependency on consistent internet connection for real-time interaction
Additional cost for using advanced features and integrations
Possible technical glitches affecting the chat or visual features

Top Helpful Reviews

Mi animalito

Mar 01, 2024 on Shopify

He probado varias soluciones para mi tienda yesta sin duda fué la que mejor rendimiento me dió. Recomiendo integrar tu catálogo para que los clientes que entran puedan ver los productos, a mi me ayudó a generar más ventas. No me lo esperaba pero la verdad es que funciona de maravilla y la atención al cliente es muy rápida y agradable :)

Bimbi Vip

Nov 21, 2023 on Shopify

Ottimo servizio di ChatBox. Molto efficiente e semplice da utilizzare. Federico in particolare è un ottimo interlocutore con cui condividere info e risolvere problemi. Consiglio vivamente questo servizio

ElveGreen

May 31, 2023 on Shopify

Questa Chat ha cambiato completamente il modo di gestire i nostri clienti su tutte le piattaforme :) Automatizzando tutti i processi ripetitivi e mi da l'opportunitá di vendere a tutti i clienti in chat