Shopify Chatbot apps 2026

Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8

19 Reviews

Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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bitChat: WhatsApp AI Chatbot

$39-$299 / Month

8.2

13 Reviews

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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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DBargain ‑ Bargaining API

$8 / Month

Bargaining and negotiating to buy the product for better price Show more

DBargain ‑ Bargaining API is an innovative tool designed to revolutionize the e-commerce landscape by integrating seamless negotiation capabilities into online shopping experiences. This API allows businesses to dynamically engage with customers through real-time bargaining, enhancing customer interaction and driving increased conversions. It offers a range of customizable features, including global and product-specific bargaining options, threshold percentages, and the ability to set bargaining start and end dates. With unpredictable, random bargaining iterations and an interactive chatbot, shopping becomes an engaging and enjoyable experience for customers. Moreover, DBargain supports multiple currencies and languages, catering to a diverse global audience and ensuring wider reach. By leveraging this advanced negotiation technology, e-commerce ventures can not only boost sales but also foster stronger customer relationships.

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KwikEngage Cart Recovery + WA

8

158 Reviews

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Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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BC ‑ WhatsApp abandoned cart

$14 / Month

6.9

15 Reviews

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Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Xena: Live Support Inbox w/ AI

8.2

8 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.

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Order Tracking & Chatbot

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Chatbot with real-time order tracking and notifications Show more

Order Tracking & Chatbot is a revolutionary app designed specifically to enhance customer service for eCommerce businesses, powered by ShippingChimp. Integrating seamlessly with Shopify, this app provides an intuitive chat widget that sits conveniently at the bottom of your website, enabling customers to easily inquire about their order status. The chatbot is available 24/7, offering instant information on order-delivery details without any manual intervention from your team. Beyond just order tracking, the chatbot also streamlines processing return requests and handling disputes related to lost or damaged items, ensuring a hassle-free experience for both merchants and customers. By automating these interactions, the app allows businesses to deliver excellent customer service with minimal effort, increasing customer satisfaction and fostering loyalty. This tool is indispensable for any online store looking to refine their post-purchase support and improve operational efficiency.

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ELX Chatbot: AI & Live Chat

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"Shopify-integrated chatbot ensuring smart, real-time customer support and interaction." Show more

ELX Chatbot: AI & Live Chat is a cutting-edge app specifically developed for Shopify stores, offering a seamless one-click installation process. It stands out from generic chatbots by directly integrating with your store's data, ensuring a quick and efficient setup. The app's powerful AI continuously learns from customer interactions, allowing it to provide accurate product suggestions and order-related information. ELX Chatbot enhances customer satisfaction by auto-syncing products for instant recommendations and offering real-time order updates. It also pulls from your FAQ page to auto-respond to common inquiries, reducing repetitive workloads. The chatbot’s interface can be customized to align with your brand’s aesthetic, and live agents can jump in whenever a personal touch is necessary.

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Oakkie: AI Customer Support

$39-$99 / Month

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Power your store with ChatGPT in seconds Show more

Oakkie is an innovative app designed to seamlessly integrate a ChatGPT-powered chatbot into your online store with just a few clicks. By leveraging the knowledge base you've already established, the chatbot autonomously trains itself and continuously updates in real-time, ensuring it is always prepared to address customer queries efficiently. This approach not only speeds up problem resolution but also enhances the overall customer experience by minimizing wait times and improving service quality. Oakkie also offers a live chat feature, enabling smooth transitions to human support when necessary, ensuring comprehensive assistance for more complex inquiries. With Oakkie, businesses can maintain a high level of customer satisfaction and operational efficiency, helping to nurture lasting customer relationships.

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NestDesk Live Chat & Helpdesk

$5.99-$34.99 / Month

7.9

31 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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RoundView ‑Live chat + Chatbot

$9-$199 / Month

1 Reviews

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Customer Sales & Support Automation Show more

RoundView ‑ Live Chat + Chatbot is a comprehensive customer engagement solution designed to enhance communication and support on your website or online platform. This app seamlessly integrates cutting-edge live chat functionality with intelligent chatbot technology, providing businesses with a dynamic tool to interact effectively with their customers. The app allows real-time conversation and personalized assistance, ensuring quick resolution of queries and improving customer satisfaction. With RoundView, users can automate responses to common questions, gather customer insights, and tailor interactions to each visitor's needs. Its intuitive interface ensures easy setup and customization to align with your brand’s aesthetic and communication style. Ideal for businesses of all sizes, RoundView streamlines engagement, reduces response times, and boosts conversion rates by facilitating meaningful customer interactions.

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WhatsApp Connect ‑ Nextel

$9-$44.99 / Month

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Improve Sales, Support: Share Updates, Recommend Products Show more

WhatsApp Connect ‑ Nextel is a transformative app designed to enhance your marketing, sales, and customer support directly through WhatsApp. It offers powerful automation features for sending timely cart reminders, order updates, and feedback requests, which help streamline customer interactions and boost engagement. The app allows you to efficiently launch bulk promotional campaigns for new releases and discounts, maximizing your reach and impact. With its double confirmation feature for cash on delivery (CoD) orders, it significantly reduces return-to-origin (RTO) instances. Enhance your support operations with the integrated chatbot and manage all customer queries effortlessly using a shared WhatsApp inbox for collaboration. Additionally, Nextel empowers you to create commerce catalogs using the WhatsApp API, enabling a seamless shopping experience. Take advantage of automated workflows and strategic customer segmentation to drive more sales and post positive feedback directly to your store.

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Chatlake: Live Chat & Helpdesk

Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

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Gyata-AI Sales & Support Chat

(1/5)

1 Reviews

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A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.

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ChatBot by Text

$50-$499 / Month

8.2

1 Reviews

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Support customers using an AI bot with e-commerce features Show more

ChatBot by LiveChat is an advanced virtual assistant designed to enhance customer interactions and streamline communication for businesses. It leverages artificial intelligence to provide instant, personalized responses to customer inquiries, ensuring 24/7 support and reducing wait times. The app can be easily integrated into various platforms and is customizable to suit the specific needs and branding of any business. It offers features like automated message routing, data collection, and performance analytics to improve customer service efficiency and gather valuable insights. With a user-friendly interface, ChatBot by LiveChat allows businesses to create conversation flows without any coding knowledge, making it accessible for teams of all sizes. Additionally, its robust security measures ensure that all customer interactions are handled safely and confidentially, fostering trust and reliability.

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HelpIQ‑AI Customer Support

$21-$61 / Month

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HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Chatra — Live Chat & Chatbot

$31-$41 / Month

7.7

302 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Pushdaddy WA Chat ,Cloud API

$3.99 / Month

6.9

1,075 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 57 Apps

Formilla Live Chat + Chatbot

bitChat: WhatsApp AI Chatbot

DBargain ‑ Bargaining API

KwikEngage Cart Recovery + WA

BC ‑ WhatsApp abandoned cart

Yew: Connect with Telegram

Xena: Live Support Inbox w/ AI

Order Tracking & Chatbot

ELX Chatbot: AI & Live Chat

Oakkie: AI Customer Support

NestDesk Live Chat & Helpdesk

RoundView ‑Live chat + Chatbot

WhatsApp Connect ‑ Nextel

Chatlake: Live Chat & Helpdesk

ProProfs ‑ Live Chat & Chatbot

Gyata-AI Sales & Support Chat

ChatBot by Text

HelpIQ‑AI Customer Support

Chatra — Live Chat & Chatbot

Pushdaddy WA Chat ,Cloud API