Shopify Chatbot apps 2026

KwikEngage Cart Recovery + WA

8.7

124 Reviews

Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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Personalized campaigns

Abandoned cart recovery

Smart segmentation

Query automation

Omnichannel marketing

Automated order updates

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Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

8.1

390 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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BIK Instagram, Whatsapp, Email

8.9

129 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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BotSpace: WhatsApp, Insta & AI

$15 / Month

9.1

14 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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WA Chat & Abandoned Cart

$69-$349 / Month

(3.5/5)

113 Reviews

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Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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Chatra — Live Chat & Chatbot

$31-$41 / Month

7.3

300 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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bitChat: WhatsApp AI Chatbot

$39-$299 / Month

7.7

13 Reviews

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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

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DS Instagram/Facebook Shop AI

$9.99-$49.99 / Month

9.1

64 Reviews

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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.

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Easy integration

24/7 availability

Ai-powered conversations

Instant product recommendations

Live agent inbox

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Pokee AI Sales Agent

$29-$499 / Month

8.2

1 Reviews

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AI-powered sales agent for personalized shopping and seamless store integration. Show more

Pokee AI Sales Agent is the ultimate app tailored for enhancing your store's shopping experience with cutting-edge AI technology. It offers customizable features that can be picked to suit your store's specific needs, effortlessly integrating chatbots, personalized recommendations, and intelligent search capabilities. Designed to boost sales and customer engagement, Pokee AI is perfect for both new sellers with few orders or those launching new products. The user-friendly, one-click setup requires minimal input, allowing store owners to seamlessly incorporate these advanced features without extensive documentation. With real-time monitoring of recommendation views, clicks, conversions, and revenue, you can effectively manage and optimize your sales strategies. Additionally, its seamless customer support integration ensures any customer queries are efficiently addressed, all while maintaining maximum privacy.

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Personalized recommendations

One-click setup

Chatbot integration

Real-time monitoring

Intelligent search

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Oct8ne ‑ Live chat & Chatbot

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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WhatsApp Notifications+ChatBot

$2.99-$29.99 / Month

6.9

6 Reviews

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All automated insanely! WhatsApp Notifications Show more

WhatsApp Notifications+ChatBot is a dynamic tool designed to revolutionize customer support by automating responses to customer queries anytime, ensuring seamless communication. The app allows businesses to send pre-configured notifications such as order confirmations, abandoned cart alerts, delivery updates, review requests, and refunds directly via WhatsApp, enhancing customer engagement. It also notifies store administrators instantly when new customers sign up or place orders, keeping them updated in real time. Users can easily access the complete log of sent messages from the app's backend, allowing for efficient tracking and monitoring of communications. With an intelligent chatbot, the app handles and responds to customer queries effectively, saving time and reducing manual efforts. Installation is hassle-free with its plug-and-play setup, and the app uses pre-approved WhatsApp messages to provide a superior user experience. Additionally, it facilitates the recovery of lost sales by automatically alerting customers about abandoned carts, prompting them to complete purchases.

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Automated replies

Abandoned cart alerts

Ready notifications

Customer signup alerts

Order alerts

Message logs

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Xena: Live Support Inbox w/ AI

8.2

8 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.

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Real-time conversations

Live chat

Customizable prompts

Visitor engagement

Lead capturing

Targeted messages

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.

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Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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NestDesk Live Chat & Helpdesk

$5.99-$34.99 / Month

7.9

32 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Selzee AI: Sales Booster

$49.99-$249.99 / Month

9.1

2 Reviews

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AI-powered sales chatbot boosting engagement and conversions effortlessly. Integrates seamlessly. Show more

Selzee AI: ChatGPT Sales Rep revolutionizes the way businesses interact with their customers online, turning site traffic into conversions seamlessly. This intelligent sales chatbot leverages the power of ChatGPT to recommend the right products, answer customer inquiries, and guide shoppers from browsing to buying. With its predictive AI capabilities, it proactively engages site visitors, boosting conversion rates and driving sales with minimal customer support tickets. Installation is a breeze, taking just 10-15 minutes, and the AI continuously learns your brand’s voice and updates product information daily, supporting up to 80,000 SKUs. Seamlessly integrating with Shopify apps like Klaviyo, Zendesk, or Attentive, it offers effortless scalability. Selzee's AI ensures a high Average Order Value (AOV) through tailored recommendations and upselling, all while providing 24/7 support that mimics your brand's identity. With its two-click setup, businesses can start benefiting from the service instantly, without the need for signups or credit card details.

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Product recommendations

Instant integration

24/7 ai support

Conversational ai engagement

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Pushdaddy WA Chat ,Cloud API

$3.99 / Month

6.9

1,075 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

Desku: Leading AI Chatbot

$49-$69 / Month

7.5

2 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Meet‑bot

8.2

12 Reviews

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WhatsApp渠道互动+营销消息群发+智能客服机器人 Show more

Meet-bot is an innovative application designed to streamline the meeting scheduling and management process for both individuals and teams. With its intuitive interface and intelligent features, Meet-bot automates the tedious tasks of coordinating calendars, sending out invitations, and setting reminders. The app can integrate seamlessly with popular calendar platforms like Google Calendar and Outlook, ensuring that all your events are synchronized across devices. Meet-bot also offers smart suggestions for optimal meeting times based on participants’ availability, minimizing back-and-forth communication. Additionally, it provides tools for recording meeting minutes and action items, making it easier to track progress and follow up on commitments. Whether you're managing small team huddles or large corporate meetings, Meet-bot is your go-to assistant for efficient and effective collaboration.

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Customer interaction

Marketing messages

Smart chatbot

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Sky Agent

$19-$299 / Month

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"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.

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Ai-powered chatbot

Personalized recommendations

Engagement enhancement

Seamless human transition

Instant question answering

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CraftChat:Convert Chat to Sale

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No code lead acquisition and management bots for your store. Show more

CraftChat: Convert Chat to Sale is a powerful app designed to seamlessly integrate your Shopify store products with your Instagram business account. With CraftChat, you can effortlessly list and manage products directly on Instagram, enabling your audience to make instant purchases while chatting. The app allows you to set up a no-code chatbot for Instagram and Messenger, enhancing customer interaction without the need for technical expertise. Moreover, CraftChat integrates your Shopify inventory directly into chatbot conversations, simplifying the purchasing process for your customers. This streamlined approach empowers customers to complete transactions with just one click, significantly boosting conversion rates. For businesses seeking to enhance their social media sales and engagement, CraftChat offers a user-friendly solution that melds product listing and direct purchasing into a single, optimized experience.

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List products

No code bots

One-click purchase

Chat conversions

Install App

Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 57 Apps

KwikEngage Cart Recovery + WA

Willdesk: Live Chat&AI Chatbot

BIK Instagram, Whatsapp, Email

BotSpace: WhatsApp, Insta & AI

WA Chat & Abandoned Cart

Chatra — Live Chat & Chatbot

bitChat: WhatsApp AI Chatbot

DS Instagram/Facebook Shop AI

Pokee AI Sales Agent

Oct8ne ‑ Live chat & Chatbot

WhatsApp Notifications+ChatBot

Xena: Live Support Inbox w/ AI

OnCustomer: Livechat & Chatbot

NestDesk Live Chat & Helpdesk

Selzee AI: Sales Booster

Pushdaddy WA Chat ,Cloud API

Desku: Leading AI Chatbot

Meet‑bot

Sky Agent

CraftChat:Convert Chat to Sale