Shopify Chatbot apps 2026

Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

302 Reviews

Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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KwikEngage Cart Recovery + WA

9.1

158 Reviews

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Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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Personalized campaigns

Abandoned cart recovery

Smart segmentation

Query automation

Omnichannel marketing

Automated order updates

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BotSpace: WhatsApp, Insta & AI

$15 / Month

(4.7/5)

19 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

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Oct8ne ‑ AI Assistant

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.

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Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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Shop AI for Instagram/Facebook

$9.99-$49.99 / Month

9.1

93 Reviews

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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.

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Easy integration

24/7 availability

Ai-powered conversations

Instant product recommendations

Live agent inbox

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RetailSense

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24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.

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Streamline operations

Product inquiries

Customizable chatbot

24/7 instant support

Order requests

Policy questions

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ONE: AI, Pop Up, SMS Marketing

$9 / Month

8

1,011 Reviews

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AI-driven one-click upsell, newsletters, pop-ups & TikTok Shop Show more

ONE: AI, Email & SMS Marketing is a powerful all-in-one marketing assistant designed specifically for Shopify stores, whether new or established. This app leverages AI to transform ad traffic and existing customers into repeat buyers by unifying SMS and email marketing strategies. It integrates features like one-page checkout upsell, pop-ups, discounts, rewards, and robust analytics to help scale your business faster. The app also offers advanced tools for A/B testing, AI voice interaction, and a comprehensive Shopify marketplace experience. With seamless connectivity to optional tools like MailChimp, Klaviyo, SMS Bump, and Postscript, ONE enriches customer engagement effortlessly. Ideal for both Shopify Plus and Basic stores, ONE personalizes the customer journey, working around the clock so you can focus on business growth. Whether you're automating cart recovery or optimizing upsell recommendations, ONE is your AI-powered sidekick that ensures every marketing effort counts.

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Multilingual support

Ai content generation

Cross-sell recommendations

Ai-driven upsell

Analytics & insights

Automated recovery

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DBargain ‑ Bargaining API

$8 / Month

Bargaining and negotiating to buy the product for better price Show more

DBargain ‑ Bargaining API is an innovative tool designed to revolutionize the e-commerce landscape by integrating seamless negotiation capabilities into online shopping experiences. This API allows businesses to dynamically engage with customers through real-time bargaining, enhancing customer interaction and driving increased conversions. It offers a range of customizable features, including global and product-specific bargaining options, threshold percentages, and the ability to set bargaining start and end dates. With unpredictable, random bargaining iterations and an interactive chatbot, shopping becomes an engaging and enjoyable experience for customers. Moreover, DBargain supports multiple currencies and languages, catering to a diverse global audience and ensuring wider reach. By leveraging this advanced negotiation technology, e-commerce ventures can not only boost sales but also foster stronger customer relationships.

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Multi-language support

Multi-currency support

Global bargaining options

Product-specific thresholds

Bargaining timeline setup

Random iterations

Pokee AI Sales Agent

$29-$499 / Month

8.2

1 Reviews

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AI-powered sales agent for personalized shopping and seamless store integration. Show more

Pokee AI Sales Agent is the ultimate app tailored for enhancing your store's shopping experience with cutting-edge AI technology. It offers customizable features that can be picked to suit your store's specific needs, effortlessly integrating chatbots, personalized recommendations, and intelligent search capabilities. Designed to boost sales and customer engagement, Pokee AI is perfect for both new sellers with few orders or those launching new products. The user-friendly, one-click setup requires minimal input, allowing store owners to seamlessly incorporate these advanced features without extensive documentation. With real-time monitoring of recommendation views, clicks, conversions, and revenue, you can effectively manage and optimize your sales strategies. Additionally, its seamless customer support integration ensures any customer queries are efficiently addressed, all while maintaining maximum privacy.

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Personalized recommendations

One-click setup

Chatbot integration

Real-time monitoring

Intelligent search

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Ochatbot: AI Chatbot & AI Chat

$47-$247 / Month

8.2

4 Reviews

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Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.

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Product recommendations

Customer support

Abandoned cart

Order status

Add-to-cart

Upsell / cross-sell

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BC ‑ WhatsApp abandoned cart

$14 / Month

6.9

15 Reviews

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Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.

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Live chat widget

Cart abandonment recovery

Bulk marketing campaigns

24/7 chatbot support

Multi-agent inbox

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ELX Chatbot: AI & Live Chat

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"Shopify-integrated chatbot ensuring smart, real-time customer support and interaction." Show more

ELX Chatbot: AI & Live Chat is a cutting-edge app specifically developed for Shopify stores, offering a seamless one-click installation process. It stands out from generic chatbots by directly integrating with your store's data, ensuring a quick and efficient setup. The app's powerful AI continuously learns from customer interactions, allowing it to provide accurate product suggestions and order-related information. ELX Chatbot enhances customer satisfaction by auto-syncing products for instant recommendations and offering real-time order updates. It also pulls from your FAQ page to auto-respond to common inquiries, reducing repetitive workloads. The chatbot’s interface can be customized to align with your brand’s aesthetic, and live agents can jump in whenever a personal touch is necessary.

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Customizable design

One-click installation

Real-time order updates

Auto-sync products

Ai-powered suggestions

Faq auto-responses

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DataDriven ChatGPT Assistant

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Integrate a Chat Bot AI powered Assistant to your store Show more

DataDriven ChatGPT Assistant is an advanced AI-powered chatbot designed to seamlessly integrate into your store, enhancing customer service by providing instant responses tailored to customer inquiries. This dynamic assistant leverages GPT technology to generate answers based on your store-specific data, including frequently asked questions, refund policy terms, and other key information. By efficiently handling customer queries, the chatbot significantly reduces the need for email correspondence and human support, allowing your team to focus on more complex tasks. DataDriven ChatGPT Assistant ensures that your customers receive accurate and timely responses, improving their overall shopping experience. Its customizable features also allow you to align the chatbot’s responses with your brand’s voice and ethos, ensuring a consistent customer journey. With easy integration and setup, this powerful tool is designed to optimize customer satisfaction and streamline your support processes.

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Chatbot integration

Ai-powered assistant

Reduce support emails

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BIK Instagram, Whatsapp, Email

(4.8/5)

131 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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Commerce AI ‑ Sales ChatGPT

$29-$99 / Month

8.2

1 Reviews

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AI powered chatbot that engages, and recommends your products Show more

Commerce AI - Sales ChatGPT is an innovative application designed to elevate the e-commerce sales experience through the power of artificial intelligence. This app leverages advanced AI chat capabilities, similar to ChatGPT, to engage with customers in real-time, providing instant support and personalized recommendations. By understanding customer inquiries and preferences, it assists in guiding them through the sales process, enhancing conversion rates and customer satisfaction. The app integrates seamlessly with existing e-commerce platforms, offering businesses an efficient tool to manage customer interactions without additional overhead. Its self-learning algorithms continuously improve, adapting to dynamic commercial trends and customer behavior. Commerce AI - Sales ChatGPT is an ideal solution for online retailers aiming to provide a modern, responsive, and intelligent shopping experience.

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Product recommendations

Ai-powered chatbot

Conversion optimization

Visitor engagement

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Pushdaddy WA Chat ,Cloud API

$3.99 / Month

6.9

1,075 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

bitChat: WhatsApp AI Chatbot

$39-$299 / Month

8.2

13 Reviews

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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

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DIYVA Conversational AI

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DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.

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Order status integration

Customizable widget

Product reviews

Customer surveys

Voice-based dialogs

Engaging chatbot

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Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 57 Apps

Chatra — Live Chat & Chatbot

KwikEngage Cart Recovery + WA

BotSpace: WhatsApp, Insta & AI

Yew: Connect with Telegram

Oct8ne ‑ AI Assistant

OnCustomer: Livechat & Chatbot

Shop AI for Instagram/Facebook

RetailSense

ONE: AI, Pop Up, SMS Marketing

DBargain ‑ Bargaining API

Pokee AI Sales Agent

Ochatbot: AI Chatbot & AI Chat

BC ‑ WhatsApp abandoned cart

ELX Chatbot: AI & Live Chat

DataDriven ChatGPT Assistant

BIK Instagram, Whatsapp, Email

Commerce AI ‑ Sales ChatGPT

Pushdaddy WA Chat ,Cloud API

bitChat: WhatsApp AI Chatbot

DIYVA Conversational AI