Shopify Chatbot apps 2025

Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

9.1

409 Reviews

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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BIK Instagram, Whatsapp, Email

8.4

94 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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Pushdaddy WhatsApp, Live Chat

(4.1/5)

1,156 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

321 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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TrendSights Store Intelligence

$5 / Month

9.1

2 Reviews

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"Chat-driven store insights and upsell opportunities in multiple languages." Show more

TrendSights Store Intelligence is an innovative app designed to empower merchants by providing seamless interaction with their store data through a natural language chatbot. It enables users to ask intuitive questions like “Who are my top customers?” or “Suggest upsell opportunities,” to gain meaningful insights effortlessly. With support for multiple languages, the app caters to a diverse range of users, ensuring everyone can access insights in their preferred language. The searchable chat history feature allows merchants to revisit previous queries, promoting continuity and informed decision-making processes. Additionally, the app automatically identifies upsell and cross-sell opportunities, helping to boost sales. Merchants can also receive personalized app recommendations based on their store's behavior, enhancing their ability to make strategic business decisions. Overall, TrendSights Store Intelligence transforms raw data into actionable insights, making data-driven decision-making accessible and straightforward.

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Multi-language support

Personalized recommendations

Natural language insights

Upsell opportunity detection

Searchable chat history

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WhatsApp Chat & Abandoned Cart

$4.99 / Month

(4.1/5)

115 Reviews

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Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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ONE: AI, Pop Up, SMS Marketing

$9 / Month

(4.8/5)

1,179 Reviews

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AI-driven one-click upsell, newsletters, pop-ups & TikTok Shop Show more

ONE: AI, Email & SMS Marketing is a powerful all-in-one marketing assistant designed specifically for Shopify stores, whether new or established. This app leverages AI to transform ad traffic and existing customers into repeat buyers by unifying SMS and email marketing strategies. It integrates features like one-page checkout upsell, pop-ups, discounts, rewards, and robust analytics to help scale your business faster. The app also offers advanced tools for A/B testing, AI voice interaction, and a comprehensive Shopify marketplace experience. With seamless connectivity to optional tools like MailChimp, Klaviyo, SMS Bump, and Postscript, ONE enriches customer engagement effortlessly. Ideal for both Shopify Plus and Basic stores, ONE personalizes the customer journey, working around the clock so you can focus on business growth. Whether you're automating cart recovery or optimizing upsell recommendations, ONE is your AI-powered sidekick that ensures every marketing effort counts.

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Multilingual support

Ai content generation

Cross-sell recommendations

Ai-driven upsell

Analytics & insights

Automated recovery

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8.2

20 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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DIYVA Conversational AI

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DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.

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Order status integration

Customizable widget

Product reviews

Customer surveys

Voice-based dialogs

Engaging chatbot

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Meet‑bot

8.2

10 Reviews

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WhatsApp渠道互动+营销消息群发+智能客服机器人 Show more

Meet-bot is an innovative application designed to streamline the meeting scheduling and management process for both individuals and teams. With its intuitive interface and intelligent features, Meet-bot automates the tedious tasks of coordinating calendars, sending out invitations, and setting reminders. The app can integrate seamlessly with popular calendar platforms like Google Calendar and Outlook, ensuring that all your events are synchronized across devices. Meet-bot also offers smart suggestions for optimal meeting times based on participants’ availability, minimizing back-and-forth communication. Additionally, it provides tools for recording meeting minutes and action items, making it easier to track progress and follow up on commitments. Whether you're managing small team huddles or large corporate meetings, Meet-bot is your go-to assistant for efficient and effective collaboration.

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Customer interaction

Marketing messages

Smart chatbot

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WiseChats

$17-$97 / Month

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AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.

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Brand customization

Lead capture

Product recommendation

24/7 support

Visitor insights

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WhatsApp Notifications+ChatBot

$2.99-$29.99 / Month

9.1

6 Reviews

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All automated insanely! WhatsApp Notifications Show more

WhatsApp Notifications+ChatBot is a dynamic tool designed to revolutionize customer support by automating responses to customer queries anytime, ensuring seamless communication. The app allows businesses to send pre-configured notifications such as order confirmations, abandoned cart alerts, delivery updates, review requests, and refunds directly via WhatsApp, enhancing customer engagement. It also notifies store administrators instantly when new customers sign up or place orders, keeping them updated in real time. Users can easily access the complete log of sent messages from the app's backend, allowing for efficient tracking and monitoring of communications. With an intelligent chatbot, the app handles and responds to customer queries effectively, saving time and reducing manual efforts. Installation is hassle-free with its plug-and-play setup, and the app uses pre-approved WhatsApp messages to provide a superior user experience. Additionally, it facilitates the recovery of lost sales by automatically alerting customers about abandoned carts, prompting them to complete purchases.

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Automated replies

Abandoned cart alerts

Ready notifications

Customer signup alerts

Order alerts

Message logs

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ChatBot by Text

$50-$499 / Month

8.2

2 Reviews

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Support customers using an AI bot with e-commerce features Show more

ChatBot by LiveChat is an advanced virtual assistant designed to enhance customer interactions and streamline communication for businesses. It leverages artificial intelligence to provide instant, personalized responses to customer inquiries, ensuring 24/7 support and reducing wait times. The app can be easily integrated into various platforms and is customizable to suit the specific needs and branding of any business. It offers features like automated message routing, data collection, and performance analytics to improve customer service efficiency and gather valuable insights. With a user-friendly interface, ChatBot by LiveChat allows businesses to create conversation flows without any coding knowledge, making it accessible for teams of all sizes. Additionally, its robust security measures ensure that all customer interactions are handled safely and confidentially, fostering trust and reliability.

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Customer engagement

Conversion optimization

E-commerce integration

24/7 support

Ai-driven assistance

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Chatlake: Live Chat & Helpdesk

Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

Soof: Leading AI Chatbot

$25-$250 / Month

8.2

1 Reviews

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Provide 24/7 support with intelligent chat assistance

Seamless integration

Order tracking updates

Real-time recommendations

Ai-driven chatbot

Contextual understanding

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WhatsApp Connect ‑ Nextel

$9-$44.99 / Month

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Improve Sales, Support: Share Updates, Recommend Products Show more

WhatsApp Connect ‑ Nextel is a transformative app designed to enhance your marketing, sales, and customer support directly through WhatsApp. It offers powerful automation features for sending timely cart reminders, order updates, and feedback requests, which help streamline customer interactions and boost engagement. The app allows you to efficiently launch bulk promotional campaigns for new releases and discounts, maximizing your reach and impact. With its double confirmation feature for cash on delivery (CoD) orders, it significantly reduces return-to-origin (RTO) instances. Enhance your support operations with the integrated chatbot and manage all customer queries effortlessly using a shared WhatsApp inbox for collaboration. Additionally, Nextel empowers you to create commerce catalogs using the WhatsApp API, enabling a seamless shopping experience. Take advantage of automated workflows and strategic customer segmentation to drive more sales and post positive feedback directly to your store.

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Automated reminders

Order updates

Feedback requests

Chatbot support

Bulk campaigns

Double confirmation

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Sky Agent

$19-$299 / Month

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"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.

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Ai-powered chatbot

Personalized recommendations

Engagement enhancement

Seamless human transition

Instant question answering

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Mila AI Customer Support

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Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.

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Real-time support

Easy shopify integration

24/7 ai chat

Conversational chatbot

Smart query responses

Custom chatbot setup

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BotSpace ‑ WhatsApp Marketing

$49-$299 / Month

9.1

7 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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Botsify

2 Reviews

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Turn your Instagram DMs into sales on full autopilot Show more

Botsify is a dynamic app designed to boost your store's sales by seamlessly integrating your product catalog with an intuitive chatbot interface. This innovative app allows customers to effortlessly search your Shopify catalog using simple search terms via the chatbot, ensuring a smooth and interactive shopping experience. With Botsify, customers can track their orders directly through the chatbot, providing them real-time updates and details about their purchases. This not only enhances customer satisfaction but also significantly contributes to a potential doubling of your sales. The app simplifies product exploration by categorizing items, making it easier for customers to discover new products and deals. Ultimately, Botsify empowers your store with enhanced engagement tools that streamline operations and elevate customer service, transforming casual browsers into committed buyers.

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Sync products chatbot

Track orders chatbot

Search products chatbot

Display products chatbot

Increase store sales

Install App

Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 51 Apps

Willdesk: Live Chat&AI Chatbot

BIK Instagram, Whatsapp, Email

Pushdaddy WhatsApp, Live Chat

Chatra — Live Chat & Chatbot

TrendSights Store Intelligence

WhatsApp Chat & Abandoned Cart

ONE: AI, Pop Up, SMS Marketing

Formilla Live Chat + Chatbot

DIYVA Conversational AI

Meet‑bot

WiseChats

WhatsApp Notifications+ChatBot

ChatBot by Text

Chatlake: Live Chat & Helpdesk

Soof: Leading AI Chatbot

WhatsApp Connect ‑ Nextel

Sky Agent

Mila AI Customer Support

BotSpace ‑ WhatsApp Marketing

Botsify