Shopify Chatbot apps 2025

Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

8.7

395 Reviews

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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TrendSights Store Intelligence

$5 / Month

9.1

9 Reviews

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"Chat-driven store insights and upsell opportunities in multiple languages." Show more

TrendSights Store Intelligence is an innovative app designed to empower merchants by providing seamless interaction with their store data through a natural language chatbot. It enables users to ask intuitive questions like “Who are my top customers?” or “Suggest upsell opportunities,” to gain meaningful insights effortlessly. With support for multiple languages, the app caters to a diverse range of users, ensuring everyone can access insights in their preferred language. The searchable chat history feature allows merchants to revisit previous queries, promoting continuity and informed decision-making processes. Additionally, the app automatically identifies upsell and cross-sell opportunities, helping to boost sales. Merchants can also receive personalized app recommendations based on their store's behavior, enhancing their ability to make strategic business decisions. Overall, TrendSights Store Intelligence transforms raw data into actionable insights, making data-driven decision-making accessible and straightforward.

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Multi-language support

Personalized recommendations

Natural language insights

Upsell opportunity detection

Searchable chat history

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BIK Instagram, Whatsapp, Email

9.2

103 Reviews

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Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

306 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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BotSpace: WhatsApp, Insta & AI

$15 / Month

9.1

7 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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bitChat: WhatsApp AI Chatbot

$39-$299 / Month

9.1

5 Reviews

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Connect instantly to WA. Complete WA Platform, CS, Widget. Show more

bitChat: WhatsApp AI Chatbot is a comprehensive communication platform tailored for Shopify store owners using WhatsApp. By consolidating all interactions into a single inbox, it enhances efficiency with features like AI Agents, Ticketing, an Advanced Flow Builder, and Web Activity tracking. Specifically designed for e-commerce, the AI Chatbot excels in providing Product Recommendations, Order Tracking, and conducting multi-step quizzes to improve customer support and boost conversions. With 24/7 AI Chatbot Support, businesses can offer continuous assistance on WhatsApp and Instagram, ensuring a seamless customer experience. The platform's automated AI training effortlessly integrates product information and order history to provide personalized interactions. bitChat also offers intelligent tagging for insightful re-marketing opportunities and brings multiple channels, including WhatsApp, Instagram, and Google, into a unified inbox. Furthermore, its Visual Flow Builder empowers users to design no-code automations, streamlining operations and significantly saving time.

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Product recommendations

Order tracking

Ticketing system

Ai training

Ai agents

Flow builder

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Xena: Live Support Inbox w/ AI

8.2

8 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.

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Real-time conversations

Live chat

Customizable prompts

Visitor engagement

Lead capturing

Targeted messages

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8.2

20 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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Facebook & Instagram Shop‑AI

$9.99-$49.99 / Month

9.1

4 Reviews

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"Boost sales with AI: Connect Shopify, Instagram, and Messenger seamlessly." Show more

InstaChat ‑ Instagram Sales AI is a cutting-edge app designed to streamline customer interactions by connecting your Shopify store with Instagram Direct and Messenger. This powerful tool allows businesses to engage with potential customers directly on their preferred social media platforms, enhancing the shopping experience and increasing sales potential. Leveraging AI-powered conversations, InstaChat enables automated responses and customer engagement without manual intervention, ensuring timely interactions and quicker resolutions. The app also offers instant product recommendations, presenting your store's offerings directly within chat conversations to boost conversion rates. With 24/7 availability, your AI assistant is always ready to interact with customers, guaranteeing you never miss a potential sale. Easy to integrate, InstaChat ensures seamless connectivity with your Shopify store, while its live agent inbox feature allows for smooth transitions between AI and human agents, for personalized customer service when needed.

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Easy integration

24/7 availability

Ai-powered conversations

Instant product recommendations

Live agent inbox

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WiseChats

$17-$97 / Month

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AI-Chat: Anwser questions, suggest products, collect leads Show more

WiseChats is an innovative app designed to revolutionize customer interactions and drive sales by providing automated, 24/7 engagement services. By transforming each customer interaction into a sales opportunity, WiseChats captures leads, answers questions, and recommends products in a personalized manner to enhance the overall customer experience. The app features easy setup, ensuring e-commerce businesses never miss a sale, even outside of regular business hours. Through its product recommendation engine, WiseChats suggests products based on individual customer preferences, increasing the likelihood of conversions. Its WisePrompt feature allows users to effortlessly create chatbots without needing extensive prompt engineering knowledge. Furthermore, WiseChats offers valuable visitor insights, giving businesses access to data on conversations, suggested products, and customer questions for more informed strategy development. With customizable features to align with your brand's unique style and round-the-clock support, WiseChats is the perfect tool for streamlining e-commerce management and boosting sales.

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Brand customization

Lead capture

Product recommendation

24/7 support

Visitor insights

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Commerce AI ‑ Sales ChatGPT

$29-$99 / Month

8.2

1 Reviews

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AI powered chatbot that engages, and recommends your products Show more

Commerce AI - Sales ChatGPT is an innovative application designed to elevate the e-commerce sales experience through the power of artificial intelligence. This app leverages advanced AI chat capabilities, similar to ChatGPT, to engage with customers in real-time, providing instant support and personalized recommendations. By understanding customer inquiries and preferences, it assists in guiding them through the sales process, enhancing conversion rates and customer satisfaction. The app integrates seamlessly with existing e-commerce platforms, offering businesses an efficient tool to manage customer interactions without additional overhead. Its self-learning algorithms continuously improve, adapting to dynamic commercial trends and customer behavior. Commerce AI - Sales ChatGPT is an ideal solution for online retailers aiming to provide a modern, responsive, and intelligent shopping experience.

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Product recommendations

Ai-powered chatbot

Conversion optimization

Visitor engagement

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ONE: AI, Pop Up, SMS Marketing

$9 / Month

(4.8/5)

1,087 Reviews

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AI-driven one-click upsell, newsletters, pop-ups & TikTok Shop Show more

ONE: AI, Email & SMS Marketing is a powerful all-in-one marketing assistant designed specifically for Shopify stores, whether new or established. This app leverages AI to transform ad traffic and existing customers into repeat buyers by unifying SMS and email marketing strategies. It integrates features like one-page checkout upsell, pop-ups, discounts, rewards, and robust analytics to help scale your business faster. The app also offers advanced tools for A/B testing, AI voice interaction, and a comprehensive Shopify marketplace experience. With seamless connectivity to optional tools like MailChimp, Klaviyo, SMS Bump, and Postscript, ONE enriches customer engagement effortlessly. Ideal for both Shopify Plus and Basic stores, ONE personalizes the customer journey, working around the clock so you can focus on business growth. Whether you're automating cart recovery or optimizing upsell recommendations, ONE is your AI-powered sidekick that ensures every marketing effort counts.

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Multilingual support

Ai content generation

Cross-sell recommendations

Ai-driven upsell

Analytics & insights

Automated recovery

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WhatsApp Chat & Abandoned Cart

$4.99 / Month

(4/5)

109 Reviews

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Improve Sales via WhatsApp Cart Recovery Messages with Wati Show more

Chatbot & Abandoned Cart is an innovative app designed to optimize your sales and marketing efforts through abandoned cart recovery and WhatsApp marketing solutions. Leveraging the power of WhatsApp, Wati enables businesses to send personalized broadcasts and automate delivery tracking reminders, which helps in confirming COD orders and thereby decreases the Return to Origin (RTO) rate. The app also features advanced No Code Chatbots that streamline customer interactions, alongside a shared team inbox for efficient management of incoming chats. By automating order updates, businesses can enhance customer support and satisfaction. Additionally, obtaining a WhatsApp Green Tick through Wati adds a layer of credibility to your communications. Enhance customer engagement and showcase your products seamlessly with customizable chat widgets and the WhatsApp Catalog feature.

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Automated updates

Shared inbox

Cart recovery

Order confirmation

Delivery tracking

Whatsapp green tick

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NS AI Chatbot, Helpdesk & FAQs

$5.99-$34.99 / Month

7.9

31 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Oct8ne ‑ Live chat & Chatbot

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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Pushdaddy WhatsApp, Live Chat

(4.2/5)

1,093 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Mila AI Customer Support

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Automate your chat support with AI tailored to your business Show more

Mila AI Customer Support is an innovative app designed to enhance your customer service by providing a seamless, AI-driven chat system that operates round-the-clock. This app effortlessly integrates with your Shopify store to offer real-time support, addressing customer queries at any time of day or night. With Mila handling all inquiries, you can dedicate more time to other critical aspects of your business. The chatbot is expertly designed to understand and respond intelligently to a wide array of questions using information from your store and provided documents, ensuring that your customers feel valued and heard. Setting up Mila is simple and quick; you can add it to your Shopify store with just a click. Moreover, dedicated installation and support services are available to help you set up a customized chatbot that best suits your business needs.

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Real-time support

Easy shopify integration

24/7 ai chat

Conversational chatbot

Smart query responses

Custom chatbot setup

Install App

Veritas Chat

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Understand the importance of product liability. Show more

Veritas Chat is a must-have tool for e-commerce merchants who need to confidently navigate the intricate landscape of legal compliance. With a user-friendly chatbot interface, Veritas delivers precise, actionable insights on relevant regulations and legal requirements, helping businesses of all sizes, from small startups to large online retailers, remain compliant. By using Veritas, companies can significantly mitigate the risks associated with legal issues and fines, allowing them to refocus their efforts on growth and development. The app offers real-time regulation updates, ensuring users are informed of the latest legal changes as they occur. Its interactive Q&A support provides instant answers to compliance-related questions, streamlining the legal management process. Additionally, Veritas supports multiple languages, making it accessible and easy to use for a diverse range of users worldwide.

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Real-time updates

Multiple languages

Interactive support

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Sky Agent

$19-$299 / Month

Claim Offer

"AI-powered chatbot for seamless, personalized customer support and sales." Show more

Sky Agent is a sophisticated app designed to revolutionize the customer support experience for merchants by integrating AI-driven solutions. It is especially beneficial for those aiming to boost sales and minimize support costs. The app's intelligent chatbot provides personalized product recommendations and efficiently handles customer inquiries. It seamlessly integrates with a store’s product catalog and knowledge base to deliver instant, context-aware responses, enhancing customer engagement and driving conversions. Sky Agent also ensures that transitioning from AI to human support is seamless when more complex issues arise. Furthermore, it offers customization options in terms of look and feel, allowing merchants to tailor the app's interface to match their brand. With its advanced AI capabilities, Sky Agent stands as a powerful tool to maintain high-performance interaction without compromising website speed.

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Ai-powered chatbot

Personalized recommendations

Engagement enhancement

Seamless human transition

Instant question answering

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Pokee AI Sales Agent

$29-$499 / Month

8.2

1 Reviews

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AI-powered sales agent for personalized shopping and seamless store integration. Show more

Pokee AI Sales Agent is the ultimate app tailored for enhancing your store's shopping experience with cutting-edge AI technology. It offers customizable features that can be picked to suit your store's specific needs, effortlessly integrating chatbots, personalized recommendations, and intelligent search capabilities. Designed to boost sales and customer engagement, Pokee AI is perfect for both new sellers with few orders or those launching new products. The user-friendly, one-click setup requires minimal input, allowing store owners to seamlessly incorporate these advanced features without extensive documentation. With real-time monitoring of recommendation views, clicks, conversions, and revenue, you can effectively manage and optimize your sales strategies. Additionally, its seamless customer support integration ensures any customer queries are efficiently addressed, all while maintaining maximum privacy.

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Personalized recommendations

One-click setup

Chatbot integration

Real-time monitoring

Intelligent search

Install App

Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 51 Apps

Willdesk: Live Chat&AI Chatbot

TrendSights Store Intelligence

BIK Instagram, Whatsapp, Email

Chatra — Live Chat & Chatbot

BotSpace: WhatsApp, Insta & AI

bitChat: WhatsApp AI Chatbot

Xena: Live Support Inbox w/ AI

Formilla Live Chat + Chatbot

Facebook & Instagram Shop‑AI

WiseChats

Commerce AI ‑ Sales ChatGPT

ONE: AI, Pop Up, SMS Marketing

WhatsApp Chat & Abandoned Cart

NS AI Chatbot, Helpdesk & FAQs

Oct8ne ‑ Live chat & Chatbot

Pushdaddy WhatsApp, Live Chat

Mila AI Customer Support

Veritas Chat

Sky Agent

Pokee AI Sales Agent