Shopify Chatbot apps 2026

KwikEngage Cart Recovery + WA

8

158 Reviews

Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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Personalized campaigns

Abandoned cart recovery

Smart segmentation

Query automation

Omnichannel marketing

Automated order updates

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Chatbot ‑ Smart AI Assistant

$19-$119 / Month

8.2

3 Reviews

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Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.

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Multilingual support

24/7 availability

Instant responses

Auto-learning capability

Customizable database

Customer ratings

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NestDesk Live Chat & Helpdesk

$5.99-$34.99 / Month

7.9

31 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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BC ‑ WhatsApp abandoned cart

$14 / Month

6.9

15 Reviews

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Powered by the official WhatsApp Business API Show more

BC ‑ WhatsApp Abandoned Cart is a powerful app designed to help online retailers recover lost sales by addressing cart abandonment issues through WhatsApp. Installation is straightforward: simply scan a QR code to connect your WhatsApp number. Once connected, you can customize cart abandonment messages, incorporating incentives like discounts to encourage customers to complete their purchases. The app automatically tracks abandoned carts and sends targeted messages to potential customers using your WhatsApp, ensuring a personalized touch. Users can recover up to $1000 in orders with the free plan before upgrading to a paid plan, which offers unlimited cart recovery. Key features include automated cart abandonment messaging, personalized communication from your WhatsApp number, inclusion of cart links in messages, and detailed reports on recovered carts and revenue. BC ‑ WhatsApp Abandoned Cart streamlines the recovery process, making it easier to boost your sales effortlessly.

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Live chat widget

Cart abandonment recovery

Bulk marketing campaigns

24/7 chatbot support

Multi-agent inbox

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BotSpace: WhatsApp, Insta & AI

$15 / Month

7.7

19 Reviews

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Recover abandoned carts, send broadcasts & manage support Show more

BotSpace - WhatsApp Marketing is a dynamic tool designed to revolutionize how businesses interact with their customers through WhatsApp. It leverages automated features to boost sales, such as abandoned cart reminders and personalized upsell and cross-sell recommendations, ensuring no sales opportunity is missed. The app’s bulk message broadcasting feature enhances marketing campaigns by reaching a wide audience with minimal effort. Its intuitive chatbot builder allows businesses to create engaging customer interactions without technical know-how. Additionally, BotSpace enables seamless communication by sending crucial automated notifications for order confirmations, shipment tracking, and cash on delivery verifications directly to customers' WhatsApp numbers. The shared team inbox is a valuable feature for managing customer inquiries efficiently, and comprehensive analytics tools help track performance and optimize strategies. With BotSpace, businesses can transform their customer engagement and elevate their marketing strategies through a comprehensive suite of WhatsApp marketing solutions.

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Order notifications

Shipment tracking

Cart recovery

View analytics

Shared team inbox

Broadcast messages

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Verify COD Orders

$10 / Month

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Eliminar devoluciones costosas con verificación automatizada de órdenes COD. Show more

Verify COD Orders es una aplicación diseñada para optimizar la gestión de órdenes de pago contra entrega, reduciendo el trabajo manual y las devoluciones costosas. Mediante el uso de un chatbot integrado y comunicación automática a través de WhatsApp, se confirma cada pedido asegurando la disponibilidad del cliente y los detalles del envío. Además, utiliza llamadas automáticas programadas para validar la disponibilidad del cliente antes del despacho. Gracias a esta innovadora solución, los comerciantes obtienen visibilidad completa del estado de sus órdenes COD, permitiéndoles minimizar las devoluciones significativamente. Así, pueden enfocar sus esfuerzos en el crecimiento de su negocio, dejando atrás la gestión de órdenes problemáticas. Verify COD Orders proporciona una experiencia fluida y sin complicaciones tanto para los vendedores como para los compradores.

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Whatsapp communication

Automated order verification

Integrated chatbot

Scheduled validation calls

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Hublle: Whatsapp Automation

$22-$31 / Month

(1.4/5)

2 Reviews

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Whatsapp Businss APIs Show more

Hublle is a powerful tool designed to elevate your business operations through seamless WhatsApp Business API integrations. This app empowers merchants by allowing them to create custom chatbots, facilitating live chat interactions directly on WhatsApp for enhanced customer engagement. With Hublle, you can automate and optimize business workflows, like cart recovery and feedback collection, to streamline operations and boost sales. It also offers tools to manage COD (Cash on Delivery) orders effectively, enabling easy conversion to prepaid options via integrated payment gateways. Additionally, Hublle provides dynamic customer segmentation for targeted bulk messaging, perfect for new product launches and promotions. The app ensures a comprehensive, automated communication strategy with smart campaigns for abandoned carts and automated shipping updates, maximizing efficiency and customer satisfaction. Whether you want to manage orders, collect reviews, or engage with customers in real time, Hublle simplifies every step on WhatsApp, ensuring a smooth and effective business experience.

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Abandoned cart recovery

Live chat

Custom workflows

Whatsapp bot

Bulk broadcast

Cod order confirmation

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Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8

19 Reviews

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Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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Real-time chat

Visitor monitoring

Lead qualification

Mobile apps

Marketing popups

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tolk.ai | Chatbot intelligent

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Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.

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24/7 support

Instant response

Any channel

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.

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Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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Meet‑bot

8.2

12 Reviews

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WhatsApp渠道互动+营销消息群发+智能客服机器人 Show more

Meet-bot is an innovative application designed to streamline the meeting scheduling and management process for both individuals and teams. With its intuitive interface and intelligent features, Meet-bot automates the tedious tasks of coordinating calendars, sending out invitations, and setting reminders. The app can integrate seamlessly with popular calendar platforms like Google Calendar and Outlook, ensuring that all your events are synchronized across devices. Meet-bot also offers smart suggestions for optimal meeting times based on participants’ availability, minimizing back-and-forth communication. Additionally, it provides tools for recording meeting minutes and action items, making it easier to track progress and follow up on commitments. Whether you're managing small team huddles or large corporate meetings, Meet-bot is your go-to assistant for efficient and effective collaboration.

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Customer interaction

Marketing messages

Smart chatbot

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ProProfs ‑ Live Chat & Chatbot

$29.99 / Month

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Bring together human support & automation experience Show more

ProProfs ‑ Live Chat & Chatbot is a powerful tool designed to enhance customer support and drive business growth. This app enables businesses to provide 24/7 assistance through intelligent chatbots, ensuring that customer queries are addressed promptly and efficiently. By engaging website visitors in real-time, ProProfs Chat increases interaction and keeps potential customers engaged longer, improving the likelihood of conversion. The app is also adept at generating qualified leads by interacting with prospects and gathering vital information that can be used for targeted marketing efforts. Businesses can identify upsell opportunities and close sales faster by understanding customer needs and preferences through the chat platform. Ultimately, ProProfs helps businesses delight their visitors with instant support, paving the way for increased customer satisfaction and boosted sales.

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Generate leads

Increase engagement

24x7 support

Identify upsell

Grow sales

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Gyata-AI Sales & Support Chat

(1/5)

1 Reviews

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A self-hosted cloud native generative AI solution. Show more

Gyata‑AI Sales & Support Chat is an innovative conversational AI chatbot tailored for ecommerce businesses, streamlining customer interactions and enhancing sales performance. With its 24/7 availability, Gyata AI efficiently manages customer inquiries and offers personalized product recommendations, helping to boost conversion rates. The app integrates seamlessly with Shopify, providing effortless product recommendations and improving the shopping experience. Users can train the chatbot using PDFs and website content, ensuring it is well-informed and efficient. It also offers real-time data insights into sales performance and customer interactions, allowing businesses to make informed decisions. Customizable design and tone features enable businesses to align the chatbot with their brand identity without needing any coding expertise. Additionally, Gyata AI provides real-time updates on order status, cart contents, pricing, and inventory, ensuring that customers have all the information they need to make purchasing decisions confidently.

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Shopify integration

Product recommendations

24/7 support

Order status updates

Real-time sales data

Sales assistance

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Oct8ne ‑ AI Assistant

$69-$225 / Month

8.2

1 Reviews

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Show product and interact in real time Show more

Oct8ne - Live chat & Chatbot is an innovative app designed to revolutionize customer interactions by providing a robust visual support system integrated with a product catalog. With Oct8ne, businesses can seamlessly present products through live human agents or automated chatbots, utilizing popular messaging platforms like WhatsApp Business API, Facebook Messenger, and Instagram. This versatile app is engineered to deliver significant benefits, such as enhancing conversion rates by up to 30%, reducing cart abandonment by 33%, and boosting the average purchase value by 60%. Oct8ne's 24/7 chatbot support ensures efficient use of time and resources while delivering consistent, personalized customer service. The unique visual support feature allows easy sharing of images and videos, offering a richer, more engaging customer experience. Additionally, it includes an intuitive, no-code visual chatbot that can be configured using drag-and-drop modules, making it accessible and easy to use for businesses of all sizes.

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Drag & drop

Real-time interaction

Chatbot support

Visual support

Integrated catalog

Human agents

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Ochatbot: AI Chatbot & AI Chat

$47-$247 / Month

8.2

4 Reviews

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Ochatbot's Gen AI Increases Sales and Reduces Support Tickets. Show more

Ochatbot Generative AI Chatbot is an innovative app powered by Ometrics Generative AI, designed specifically for enhancing eCommerce and customer support experiences. Its AI technology, similar to ChatGPT but with a focus on data privacy, effortlessly integrates with your store. Once installed, Ochatbot immediately scans your products, services, and policies, training itself within minutes to provide detailed and accurate support. This chatbot not only enhances customer interaction but also includes vital eCommerce functionalities like Add-to-Cart, Abandoned Cart recovery, and Upsell/Cross-sell opportunities, all aimed at boosting your revenue. With features like order status tracking and instant responses to customer inquiries, it significantly reduces support tickets, optimizing your operational efficiency. For comprehensive support, the app provides fully managed Pro and Enterprise plans, backed by a dedicated Generative AI engineer to ensure seamless performance.

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Product recommendations

Customer support

Abandoned cart

Order status

Add-to-cart

Upsell / cross-sell

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ONE: AI, Pop Up, SMS Marketing

$9 / Month

8

1,011 Reviews

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AI-driven one-click upsell, newsletters, pop-ups & TikTok Shop Show more

ONE: AI, Email & SMS Marketing is a powerful all-in-one marketing assistant designed specifically for Shopify stores, whether new or established. This app leverages AI to transform ad traffic and existing customers into repeat buyers by unifying SMS and email marketing strategies. It integrates features like one-page checkout upsell, pop-ups, discounts, rewards, and robust analytics to help scale your business faster. The app also offers advanced tools for A/B testing, AI voice interaction, and a comprehensive Shopify marketplace experience. With seamless connectivity to optional tools like MailChimp, Klaviyo, SMS Bump, and Postscript, ONE enriches customer engagement effortlessly. Ideal for both Shopify Plus and Basic stores, ONE personalizes the customer journey, working around the clock so you can focus on business growth. Whether you're automating cart recovery or optimizing upsell recommendations, ONE is your AI-powered sidekick that ensures every marketing effort counts.

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Multilingual support

Ai content generation

Cross-sell recommendations

Ai-driven upsell

Analytics & insights

Automated recovery

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Willdesk: Live Chat&AI Chatbot

$16.9-$89.9 / Month

7.9

387 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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Ecom-Chatbot

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AI-powered chatbot for personalized product recommendations and real-time order updates. Show more

Ecom‑Chatbot is an intelligent customer support tool designed to enhance your shopping experience by offering personalized product recommendations based on user behavior and preferences. With seamless integration into your store's ecosystem, it allows customers to track their order status in real-time using their login credentials, ensuring timely updates and transparency. The chatbot also highlights trending products and best sellers of the month, helping customers discover popular items effortlessly. Its advanced search functionality empowers users to find products with ease using SKU, title, or description. Ecom-Chatbot not only streamlines the shopping process but also helps retailers boost conversions by engaging customers with relevant product suggestions. By providing a comprehensive shopping assistant, Ecom-Chatbot aims to elevate customer satisfaction and enhance the overall eCommerce experience.

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Personalized recommendations

Real-time order updates

RoundView ‑Live chat + Chatbot

$9-$199 / Month

1 Reviews

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Customer Sales & Support Automation Show more

RoundView ‑ Live Chat + Chatbot is a comprehensive customer engagement solution designed to enhance communication and support on your website or online platform. This app seamlessly integrates cutting-edge live chat functionality with intelligent chatbot technology, providing businesses with a dynamic tool to interact effectively with their customers. The app allows real-time conversation and personalized assistance, ensuring quick resolution of queries and improving customer satisfaction. With RoundView, users can automate responses to common questions, gather customer insights, and tailor interactions to each visitor's needs. Its intuitive interface ensures easy setup and customization to align with your brand’s aesthetic and communication style. Ideal for businesses of all sizes, RoundView streamlines engagement, reduces response times, and boosts conversion rates by facilitating meaningful customer interactions.

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Customer engagement

Sales automation

Live chat

Ai chatbot

Support automation

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DIYVA Conversational AI

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DIYVA - AI Chatbot Assistant for your Customers Show more

DIYVA Conversational AI is a versatile tool designed to seamlessly collect customer feedback and insights through voice-based interactions. With DIYVA, store owners can easily create and customize voice-driven surveys and dialogs to gather customer satisfaction data, product reviews, and responses to questionnaires on a variety of topics. The app offers a frictionless interface for customers, making it simple for them to share their opinions and enhance their engagement with your business. Currently, DIYVA supports only Vintage Themes, but stores utilizing Online Store 2.0 can contact the team for integration assistance. Additionally, the app allows for the integration of chatbots on Collection, Product, and Order Status pages, and provides customization options for aligning the chatbot widget's color with your store's theme. Questionnaire editing is conveniently accessible via the DIYVA Platform, ensuring adaptability and efficient management.

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Order status integration

Customizable widget

Product reviews

Customer surveys

Voice-based dialogs

Engaging chatbot

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Shopify Chatbot apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 57 Apps

KwikEngage Cart Recovery + WA

Chatbot ‑ Smart AI Assistant

NestDesk Live Chat & Helpdesk

BC ‑ WhatsApp abandoned cart

BotSpace: WhatsApp, Insta & AI

Verify COD Orders

Hublle: Whatsapp Automation

Formilla Live Chat + Chatbot

tolk.ai | Chatbot intelligent

OnCustomer: Livechat & Chatbot

Meet‑bot

ProProfs ‑ Live Chat & Chatbot

Gyata-AI Sales & Support Chat

Oct8ne ‑ AI Assistant

Ochatbot: AI Chatbot & AI Chat

ONE: AI, Pop Up, SMS Marketing

Willdesk: Live Chat&AI Chatbot

Ecom-Chatbot

RoundView ‑Live chat + Chatbot

DIYVA Conversational AI