8.1
Chatra — Live Chat & Chatbot logo

Chatra — Live Chat & Chatbot

$21-$29

/ Month
  • Built for Shopify
  • Free plan available

    Chat with site visitors to boost engagement and drive sales.

    Social media integration
    Live chat
    Chatbot automation
    Real-time visitor tracking
    Cross-device support
    Shared inbox
    Cart saver
    Targeted chats
    24/7 support
    648 Reviews
    8.1

    About Chatra — Live Chat & Chatbot

    Launched Oct 29, 2015

    Categories

    Built by Roger Wilco LLC

    Email :

    [email protected]

    Address

    501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US

    Website Privacy policy FAQ
    Z Promote & Convert Popup logo
    (42 Reviews)
    • Sponsored

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    Introduction Video

    Description

    Help web visitors reach checkout faster with real time support and product recommendations.

    Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

    Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. more
    • Live Chat with your customers from one app; desktop or mobile
    • Answer messages sent through Facebook, Instagram, or email
    • Use chatbots to do routine work for you and save your time!
    • See who's on your website, where they are from, and what they have in their cart
    • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

    Pros

    • Boosts engagement and drives sales
    • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
    • Allows cross-selling products to increase average order value
    • Proactively reaches out to customers stuck at checkout
    • Enables sending targeted chats and providing 24/7 automated customer support
    • Connects social and email channels to manage all conversations from one spot
    • Intuitive interface for seamless integration
    • Real-time insights into visitor activity on the website
    • Available on Windows, Mac, Android, and iOS

    Cons

    • Instances of the app suddenly stopping to work after long-term use
    • Customer support perceived as ineffective
    • Potential disruptions could lead to hassle for both users and their customers

    Rating And Reviews

    www.FrumIndia.com - marca a SC FrumIndia Online SRL

    Nov 01, 2024  on Shopify

    we used this app for couple of years- but last week google took our ads off because of the app , it said it has malicious software we have since taken the app off- though we still have 3 months left on the price paid But the ads are back online ,

    FEY Cosmetics

    Oct 09, 2024  on Shopify

    Excellent application that we have been using for several years now. We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time. I recommend the app.

    Sauna Nook

    Oct 07, 2024  on Shopify

    The initial set up was easy and the more I dive in there are lots of extra features to help with conversion rate.

    Elite Wellness Shop

    Aug 26, 2024  on Shopify

    very simple and user and friendly 10/10 would recommend

    Ilios Lighting

    Jun 17, 2024  on Shopify

    Used successfully for almost 3 years. All of a sudden stopped working and their customer support is worthless. Save you "AND YOUR CUSTOMERS" the hassle and look for something else!!!!

    SUM=R&D

    Feb 27, 2024  on Shopify

    This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.

    METALIFESTYLE

    Feb 26, 2024  on Shopify

    Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

    Tour & Ride

    Feb 08, 2024  on Shopify

    Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

    ANA'S COLLECTION

    Jan 23, 2024  on Shopify

    Great application, Thanks

    ToyGameShow

    Jan 08, 2024  on Shopify

    nice

    Show more reviews

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