WD‑Live Chat, Helpdesk,Chatbot

Develop by Channelwill

$16.9-$89.9

/ Month

Free plan available 7 Days Free Trial

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

Shopify flow integration

Faq integration

Help center support

About WD‑Live Chat, Helpdesk,Chatbot

Launched Feb 22, 2021

Built by Channelwill

Email :

[email protected]

Address

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

Description

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

With Order tracking, Faq page, Help center, Emails, Livechat, ChatBot, Messenger, Instagram, WhatsApp, Social media, Ticketing System, Multiple stores, Parcel Panel, TrackingMore API, Dropshipman integrated into one platform, No need to install other tracking apps. Willdesk work with Shopify flow can help you turn your customer service into a profit center, and streamline your Shopify store operations. Also,revert customers through the mobile app. Try Willdeks, revolutionize your service!

Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
Increase sales with live chat, boost efficiency with a preset Helpcenter.
Manage the inbox tickets from multiple social media, Emails in one platform.
Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
Multi-store integration with support for customization of Fonts, FAQs, and Style

Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Rating And Reviews

NIMOFAN Katana

Nov 16, 2024 on Shopify

Ben's Appliances and Junk

Nov 13, 2024 on Shopify

APPLIX

Nov 13, 2024 on Shopify

Es una aplicación muy genial, tiene las herramientas necesarias la aplicación, gracias a esta aplicación mi tienda se ve estupenda la recomiendo mucho

Custom Joy

Nov 11, 2024 on Shopify

Géniale

Boutique Leelooart

Nov 07, 2024 on Shopify

I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)

WENLIK

Nov 06, 2024 on Shopify

le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.

ESMIRNA CHILE

Nov 01, 2024 on Shopify

¡Excelente atención! Resolvieron mis consultas rápidamente. Gracias desde Chile.

Kibooz

Oct 29, 2024 on Shopify

Kim was extremely kind and professional. Thank you so much!

Prodotti Herbalife Online

Oct 23, 2024 on Shopify

Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!! TOP! Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo. GRAZIE WILLDESK GRAZIE NONA !!!

Monsta-RC

Oct 19, 2024 on Shopify

This app initially showed a lot of promise but did not last due to poor instructions and slow support.

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