Shopify Self-service apps

WD‑Live Chat, Helpdesk,Chatbot

$16.9-$89.9 / Month

8.7

717 Reviews

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Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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WeSupply Returns & Exchanges

$40-$800 / Month

7.8

6 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.

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Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

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8returns ‑ Returns portal

$109-$379 / Month

7.8

16 Reviews

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Automate returns, exchanges, store credit, labels, and more!

Store credit

Self-service platform

Customizable portal

Qr codes

Automate returns

Dynamic rules

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Yagi Address Edit Helper

$6 / Month

7.8

7 Reviews

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Let customer update order shipping address easily

Order status update

Self-update address

Account page edit

Time limit setting

Disallow amendments

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Skynet Worldwide Express

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Generate Skynet shipment orders in just a few clicks!

Order status tracking

1-stop platform

Generate shipment documentation

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NS Live Chat, Inbox & Helpdesk

$5.99-$34.99 / Month

7.9

93 Reviews

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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.

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Product recommendations

Mobile app support

Order tracking

Chatbot automation

Real-time visitor tracking

Customer behavior tracking

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Code Returns & Exchanges

$50-$300 / Month

7.8

2 Reviews

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Branded self-service Returns & Exchanges portal

Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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Gladly

$150 / Month

7.4

27 Reviews

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People-centered customer service platform for eCommerce brands

Single view history

Unified communication stream

Personalized self-service

Integrated voice support

Agent skill matching

DPEX Worldwide

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Knowing Asia Deliverying Asia

Order status updates

Shipment documentation

1-stop platform

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SkyNet Asia Pacific

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Generate SkyNet shipping documentation in just a few clicks!

Customer self-service

Easy integration

1-stop platform

Real-time order status

Generate documentation

Multiple shipment types

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Ecom Trend FAQ Page

$3.49 / Month

7.8

1 Reviews

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Create a FAQ page and FAQ sections that are fully customizable

Customizable sections

Easy navigation

Create faq page

Help user queries

Increased self-service

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Airpak Express

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Your destination is our goal

Customer self-service

1-stop platform

High-quality documentation

Quick shipment documentation

Real-time order status

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RevLifter

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RevLifter: Analytics for your ecommerce store!

Sales tracking

Automation features

Self-service platform

Guidance and insights

Experimentation hub

Product view tracking

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Profiler Xpert

$5-$20 / Month

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Let your customers control their data

Profile updates

Email changes

Password management

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BulkPro Advanced Account

$9.99 / Month

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Advance customer accounts with mobile number login one click

Mobile number login

Shipping address update

Order cancellations

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TooS Returns & Exchanges

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Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.

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Email notifications

Self-service returns

Exchange management

Automatic return labels

Refund management

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QuickReturns Returns/Exchanges

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Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.

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Actionable insights

Store credit

Inventory updates

In-store returns

Smart exchanges

Handles returns

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Ship Safe Network

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Connect merchants & lockers for flexible drop-off and pick-up.

Order tracking

Direct shipping

Smooth integration

Create shipping labels

Fetch orders

Effortless implementation

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OrderEase: Cancel‑Edit‑Reorder

$6.99 / Month

6.4

12 Reviews

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Reduce Customer Queries. Let Customers Cancel, Edit & Reorder

Customer self-service

Order cancellation

Order editing

Quick reordering

Timebound restrictions

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New craft ‑ Cancel Direct

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Streamline cancellations, gain insights, improve retention

Language translation

Automate cancellations

Reduce support workload

Gain cancellation insights

Self-service experience

Save support time

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Shopify Self-service apps

Related Categories

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Showing 1 to 20 of 23 Apps

WD‑Live Chat, Helpdesk,Chatbot

WeSupply Returns & Exchanges

8returns ‑ Returns portal

Yagi Address Edit Helper

Skynet Worldwide Express

NS Live Chat, Inbox & Helpdesk

Code Returns & Exchanges

Gladly

DPEX Worldwide

SkyNet Asia Pacific

Ecom Trend FAQ Page

Airpak Express

RevLifter

Profiler Xpert

BulkPro Advanced Account

TooS Returns & Exchanges

QuickReturns Returns/Exchanges

Ship Safe Network

OrderEase: Cancel‑Edit‑Reorder

New craft ‑ Cancel Direct