Shopify Self-service apps 2026

TooS Returns & Exchanges

Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.

Show less

Install App

Profiler Xpert

$5-$20 / Month

Claim Offer

Let your customers control their data Show more

Profiler Xpert is a cutting-edge application designed to streamline and enhance professional networking and career development. This innovative app offers users a personalized experience, tailoring networking opportunities and career advice to individual skills and interests. With its intuitive interface, Profiler Xpert allows users to create dynamic profiles, showcasing their expertise and achievements in a visually appealing manner. The app's advanced algorithms connect users with relevant industry leaders, potential mentors, and job opportunities, fostering meaningful connections and growth. Additionally, Profiler Xpert provides valuable insights and analytics on user interactions and profile performance, empowering users to make informed decisions about their professional journey. Whether you're seeking mentorship, collaboration, or new career opportunities, Profiler Xpert is your go-to platform for elevating your professional presence.

Show less

Install App

8returns ‑ Returns portal

$109-$379 / Month

8.2

32 Reviews

Claim Offer

Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.

Show less

Install App

Massively Live Chat & Chatbots

$39-$69 / Month

Claim Offer

Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

Show less

Install App

Order Tracking Page Pro

$15-$150 / Month

8.2

3 Reviews

Claim Offer

Easily track orders with a customizable widget, enhancing customer satisfaction. Show more

Order Tracking Page Pro is a powerful tool designed for merchants to enhance customer satisfaction by embedding a customizable tracking widget directly on their storefront. This user-friendly app allows customers to easily check their order status using just their order number, eliminating the need for them to inquire directly. By reducing the volume of "Where is my order?" emails, merchants can save valuable time and focus on other aspects of their business. The app is theme-editor compatible, requiring no coding skills, which allows for seamless integration and customization to fit any brand’s aesthetic. With Order Tracking Page Pro, merchants enjoy fewer support tickets and an increased level of customer trust. Meanwhile, customers benefit from a simple and efficient self-service tracking experience, all within a branded environment that reflects the merchant's unique style. The app leverages Shopify's live tracking details, ensuring accurate and timely updates for every order.

Show less

Install App

eBanqo ‑ Live Chat & Chatbot

$15-$266 / Month

8.2

2 Reviews

Claim Offer

AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

Show less

Install App

Humane Chat

$29 / Month

Claim Offer

AI support app for customer engagement, order tracking, and customizable chat. Show more

Humane Chat is an innovative application designed to streamline customer support through real-time assistance and AI-driven chatbots. With its Live Chat and AI Chatbot feature, businesses can engage customers instantly, providing support whenever needed. The app includes a comprehensive FAQs Hub, empowering customers to independently find answers, reducing the need for direct assistance. Businesses can personalize the chat widget to match their brand's aesthetic, ensuring a cohesive customer experience. The Order Tracking feature enhances customer satisfaction by allowing users to easily track their orders within the help center. Additionally, Humane Chat offers AI-powered support around the clock, ensuring that customer inquiries are addressed promptly. The intuitive user interface makes it simple for businesses to add more FAQs and view ongoing conversations, enhancing the overall efficiency of customer service operations.

Show less

Install App

Arc ‑ Account Drawer

$20 / Month

Claim Offer

Effortlessly manage B2B accounts with streamlined order history and pricing. Show more

Arc - Account Drawer is a powerful tool designed to enhance B2B operations for wholesalers by integrating an intuitive account drawer directly into their existing online stores. By offering business customers seamless access to their order history, custom pricelists, and account details, Arc streamlines the purchasing process and enhances customer satisfaction. The app's self-service capabilities empower customers to effortlessly manage their accounts and execute re-orders, reducing reliance on administrative assistance. Arc eliminates unnecessary redirects by functioning natively within your store, ensuring a smooth and uninterrupted shopping experience. By facilitating the creation of private order lists tailored specifically for each customer, administrators can save valuable time and provide a personalized service. With Arc, wholesalers can boost efficiency, simplify operations, and deliver a more engaging and convenient shopping experience for their business clients.

Show less

Install App

NS Order Printer PDF Invoice

6.9

4 Reviews

Claim Offer

The NS Order Printer PDF Invoice app is a streamlined solution for automatically generating essential business documents such as PDF invoices, packing slips, and refund and return forms. Designed for convenience, this app allows customers to easily download and print these forms, significantly reducing your support workload and streamlining operations. With an AI-powered editor, you can craft branded and professional templates with ease, ensuring all documents reflect your brand's identity. It also supports the creation of tax-compliant VAT invoices, making it ideal for professional B2B transactions. Users enjoy a quick setup process, an intuitive interface, and reliable customer support. The app also features automated customization, smart variables, and self-service options on order confirmation and status pages to enhance the user experience.

Show less

Install App

ET Help Center & FAQ Page

$3.49 / Month

8.2

1 Reviews

Claim Offer

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.

Show less

Install App

OrderEase: Cancel‑Edit‑Reorder

6.9

5 Reviews

Claim Offer

Reduce Customer Queries. Let Customers Cancel, Edit & Reorder Show more

OrderEase: Cancel‑Edit‑Reorder is a powerful app designed to streamline customer service by empowering your customers to manage their own orders. By integrating seamlessly with the My Accounts section, Order Confirmation Emails, and Thank You pages, it allows users to cancel, edit, and reorder items effortlessly without needing to contact customer support for minor issues. This reduces the volume of customer service inquiries, enabling your team to focus on more complex tasks. The app also offers customizable settings, such as implementing timers or time-bound restrictions, so businesses can control when cancellations and edits are permissible, up to a specified period like 30 minutes or 1 hour. OrderEase enhances the overall customer experience by making it straightforward for customers to rectify order details independently, fostering satisfaction and loyalty. This app is ideal for businesses seeking to optimize operations and improve customer engagement.

Show less

Install App

AI ERA: Automated FAQ Pages

$2.99-$9.99 / Month

Claim Offer

Automatic AI FAQs boost product page clarity with minimal manual input. Show more

1FAQ ‑ Automatic AI FAQs is an innovative app designed to streamline the creation of FAQs for your online store. By leveraging AI technology, it automatically generates frequently asked questions directly from product descriptions, significantly reducing the need for manual setup. The app utilizes structured JSON-LD content, which enhances compatibility with search engines and language model platforms like ChatGPT and Gemini, ensuring better visibility and directing relevant traffic to your site. Customers benefit from immediate access to key product information right on the page, leading to a clearer understanding and decreasing redundant queries. This fully automated system not only simplifies the FAQ creation process but also enhances customer self-service, reducing repetitive support requests. With no additional configuration or API keys required, 1FAQ integrates a customizable FAQ block to every product page, making detailed product information readily available without extra effort.

Show less

Install App

Zylo: Upsell & Order Editing

Claim Offer

Easily modify orders post-purchase and boost sales with seamless changes. Show more

Zylo: Upsell & Order Editing is an innovative app designed to enhance the post-purchase experience for online shoppers. It empowers customers to make changes to their orders after checkout, such as updating items, fixing addresses, or even canceling their orders, without the need to contact support. This seamless integration allows businesses to maintain control over what edits are permitted and for how long, ensuring a smooth operational flow. Additionally, Zylo provides opportunities for post-purchase upselling on the Thank You and Order Status pages, enabling businesses to potentially increase their total order value. Merchants can manage these secondary payments through manual payment capture, ensuring clarity in transaction processing. Real-time updates ensure that orders are adjusted promptly, without interrupting the fulfillment or shipping processes. Overall, Zylo empowers e-commerce businesses to offer a more flexible and customer-friendly shopping experience.

Show less

Install App

Simple Email Change

$9.99-$49.99 / Month

Claim Offer

Easily update email addresses with secure self-service verification.

Install App

Forthroute Returns Portal

$19 / Month

Claim Offer

Streamlined self-service Shopify returns with automated processing and notifications.

Install App

Returns & Exchanges by aico

$4.99 / Month

Claim Offer

Effortlessly manage returns and exchanges with a customizable customer portal. Show more

Returns & Exchanges by aico is an intuitive app designed to streamline the management of return and exchange requests for businesses. With this app, you can effortlessly customize your return portal with your brand's logos, colors, and email settings, ensuring a seamless and personalized experience for your customers. Easily set and manage return and exchange policies, reasons, and return addresses to fit your specific business needs. Customers can conveniently submit requests by entering their order ID and email, allowing them to select items and provide reasons for their returns or exchanges. The app's Returns Overview dashboard serves as a centralized hub where you can track and manage all incoming requests efficiently. This robust tool not only enhances your return process but also empowers customers with easy self-service options, promoting satisfaction and loyalty. Whether you’re a small business or a large retailer, Returns & Exchanges by aico is designed to simplify and enhance your post-purchase customer experience.

Show less

Install App

Parkpalet Returns

8.2

2 Reviews

Claim Offer

Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

Install App

ChatWILL:AI Chatbot &Live Chat

7.7

26 Reviews

Claim Offer

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

Show less

Install App

Team Global Express

(1/5)

2 Reviews

Claim Offer

Generate shipping documentation just in few clicks! Show more

Team Global Express is a user-friendly app designed to seamlessly integrate with the Team Global Express online system, enhancing the efficiency of your shipping operations. With its easy installation and configuration, this app enables the swift creation of high-quality and precise shipping documentation, whether your packages are destined for local delivery or international destinations. It serves as a comprehensive, one-stop platform where multiple types of shipment documents can be generated quickly and effortlessly. The app also empowers your customers by providing them with a self-service feature that allows them to access real-time status updates on their orders. By streamlining the shipping documentation process, Team Global Express ensures a smooth and reliable experience for businesses and their customers alike, optimizing logistics and improving customer satisfaction.

Show less

Install App

EasyEdit ‑ Order Editing

$19-$199 / Month

Claim Offer

"Empower customers to self-edit, update, and cancel orders effortlessly." Show more

EasyEdit ‑ Order Editing is a powerful app designed to give your customers full control over their orders, significantly enhancing their shopping experience. By enabling seamless self-service options, EasyEdit reduces the need for support tickets, as shoppers can independently modify addresses, update line items, and cancel orders. This app provides you with complete authority over what aspects customers can edit and the timeframe for making such changes post-purchase. It effectively integrates with any warehouse management or shipping software, making it versatile and user-friendly. Additionally, EasyEdit includes post-purchase thank you and order status page integrations, offering a comprehensive user journey. The app features an integrated analytics dashboard with customizable date range selection and is compatible with Shopify Flow for tailored order editing and fulfillment processes.

Show less

Install App

Shopify Self-service apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 42 Apps

TooS Returns & Exchanges

Profiler Xpert

8returns ‑ Returns portal

Massively Live Chat & Chatbots

Order Tracking Page Pro

eBanqo ‑ Live Chat & Chatbot

Humane Chat

Arc ‑ Account Drawer

NS Order Printer PDF Invoice

ET Help Center & FAQ Page

OrderEase: Cancel‑Edit‑Reorder

AI ERA: Automated FAQ Pages

Zylo: Upsell & Order Editing

Simple Email Change

Forthroute Returns Portal

Returns & Exchanges by aico

Parkpalet Returns

ChatWILL:AI Chatbot &Live Chat

Team Global Express

EasyEdit ‑ Order Editing