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Showing 1 to 20 of 41 Apps
Quick Returns and Exchanges ↻↺

Quick Returns and Exchanges ↻↺

  • $19-$99 / Month
  • Free Plan Available
9.2
31 Reviews
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Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
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Actionable insights
Store credit
Inventory updates
In-store returns
Smart exchanges
Handles returns
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Willdesk: Live Chat&AI Chatbot

Willdesk: Live Chat&AI Chatbot

  • $16.9-$89.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.4
387 Reviews
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Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
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Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
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ChatWILL:AI Chatbot &Live Chat

ChatWILL:AI Chatbot &Live Chat

  • Free Plan Available
8.7
26 Reviews
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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support
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Gladly: CX AI built for LTV

Gladly: CX AI built for LTV

  • $120 / Month
  • Free Plan Available
8.5
28 Reviews
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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
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NS Order Printer PDF Invoice

NS Order Printer PDF Invoice

  • Free Plan Available
(4.2/5)
4 Reviews
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The NS Order Printer PDF Invoice app is a streamlined solution for automatically generating essential business documents such as PDF invoices, packing slips, and refund and return forms. Designed for convenience, this app allows customers to easily download and print these forms, significantly reducing your support workload and streamlining operations. With an AI-powered editor, you can craft branded and professional templates with ease, ensuring all documents reflect your brand's identity. It also supports the creation of tax-compliant VAT invoices, making it ideal for professional B2B transactions. Users enjoy a quick setup process, an intuitive interface, and reliable customer support. The app also features automated customization, smart variables, and self-service options on order confirmation and status pages to enhance the user experience.
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Auto-generate documents
Ai template editor
Self-service download
Install App
eBanqo ‑ Live Chat & Chatbot

eBanqo ‑ Live Chat & Chatbot

  • $15-$266 / Month
  • Free Plan Available
8.2
2 Reviews
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AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.
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Unified chat screen
Instant customer response
Ai chatbot self-service
Monitor team chats
Broadcast messages
24/7 ai support
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Yagi Address Edit Helper

Yagi Address Edit Helper

  • $6 / Month
  • 14 Days Free Trial
8.2
11 Reviews
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Let customer update order shipping address easily Show more

Yagi Address Edit Helper is an intuitive app designed to streamline the process of updating shipping addresses for online orders. This app empowers customers to easily modify their shipping details directly from the order status and account pages, eliminating the need to contact customer support and wait for responses. Whether it's a recent relocation or a simple typo, users can swiftly ensure their parcels are directed to the correct destination. With a user-friendly interface, Yagi Address Edit Helper offers added convenience by allowing address changes only within a defined time frame, such as two days post-order, ensuring timely amendments. Additionally, the app provides flexibility for merchants with options to restrict address updates on specific products or tagged orders. This thoughtful feature set optimizes the delivery process while enhancing the customer experience.
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Order status update
Self-update address
Account page edit
Time limit setting
Disallow amendments
Install App
Skynet Worldwide Express

Skynet Worldwide Express

  • Free Plan Available
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Generate Skynet shipment orders in just a few clicks! Show more

Skynet Worldwide Express is a seamless and streamlined app designed for efficient management of shipping documentation. Fully integrated with Skynet's online system, it offers a hassle-free installation and setup process, ensuring smooth operation. Users can quickly generate a variety of accurate shipment documents for parcels traveling both locally and internationally. The app serves as a comprehensive platform, simplifying the shipping process into a single, user-friendly interface. Customers benefit from the added convenience of self-service features, providing them with up-to-date order status information. Whether you're a small business or a large enterprise, Skynet Worldwide Express enhances your shipping operations with precision and ease.
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Order status tracking
1-stop platform
Generate shipment documentation
Install App
Arc ‑ Account Drawer

Arc ‑ Account Drawer

  • $20 / Month
  • Free Plan Available
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Effortlessly manage B2B accounts with streamlined order history and pricing. Show more

Arc - Account Drawer is a powerful tool designed to enhance B2B operations for wholesalers by integrating an intuitive account drawer directly into their existing online stores. By offering business customers seamless access to their order history, custom pricelists, and account details, Arc streamlines the purchasing process and enhances customer satisfaction. The app's self-service capabilities empower customers to effortlessly manage their accounts and execute re-orders, reducing reliance on administrative assistance. Arc eliminates unnecessary redirects by functioning natively within your store, ensuring a smooth and uninterrupted shopping experience. By facilitating the creation of private order lists tailored specifically for each customer, administrators can save valuable time and provide a personalized service. With Arc, wholesalers can boost efficiency, simplify operations, and deliver a more engaging and convenient shopping experience for their business clients.
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Re-order functionality
Account management
Order history access
Custom pricelists
Private order lists
Install App
EasyEdit ‑ Order Editing

EasyEdit ‑ Order Editing

  • $19-$199 / Month
  • 30 Days Free Trial
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"Empower customers to self-edit, update, and cancel orders effortlessly." Show more

EasyEdit ‑ Order Editing is a powerful app designed to give your customers full control over their orders, significantly enhancing their shopping experience. By enabling seamless self-service options, EasyEdit reduces the need for support tickets, as shoppers can independently modify addresses, update line items, and cancel orders. This app provides you with complete authority over what aspects customers can edit and the timeframe for making such changes post-purchase. It effectively integrates with any warehouse management or shipping software, making it versatile and user-friendly. Additionally, EasyEdit includes post-purchase thank you and order status page integrations, offering a comprehensive user journey. The app features an integrated analytics dashboard with customizable date range selection and is compatible with Shopify Flow for tailored order editing and fulfillment processes.
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Order cancellations
Self-service order editing
Address and item updates
Install App
OrderEase: Cancel‑Edit‑Reorder

OrderEase: Cancel‑Edit‑Reorder

  • Free Plan Available
  • 7 Days Free Trial
6.9
5 Reviews
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Reduce Customer Queries. Let Customers Cancel, Edit & Reorder Show more

OrderEase: Cancel‑Edit‑Reorder is a powerful app designed to streamline customer service by empowering your customers to manage their own orders. By integrating seamlessly with the My Accounts section, Order Confirmation Emails, and Thank You pages, it allows users to cancel, edit, and reorder items effortlessly without needing to contact customer support for minor issues. This reduces the volume of customer service inquiries, enabling your team to focus on more complex tasks. The app also offers customizable settings, such as implementing timers or time-bound restrictions, so businesses can control when cancellations and edits are permissible, up to a specified period like 30 minutes or 1 hour. OrderEase enhances the overall customer experience by making it straightforward for customers to rectify order details independently, fostering satisfaction and loyalty. This app is ideal for businesses seeking to optimize operations and improve customer engagement.
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Customer self-service
Order cancellation
Order editing
Quick reordering
Timebound restrictions
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B2B User/Location Admin Portal

B2B User/Location Admin Portal

  • $19 / Month
  • 30 Days Free Trial
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"Empower B2B clients with seamless self-service on Shopify Plus." Show more

B2B Portal is a powerful app designed for businesses using Shopify Plus with native B2B functionality, enhancing customer self-service capabilities. This app allows company main contacts to efficiently manage their organization's account by adding or removing users, setting location-based permissions, and creating shipping addresses—all directly within their customer account. By leveraging Shopify's new customer account system, B2B Portal offers enhanced flexibility and control, reducing the need for support tickets, accelerating onboarding processes, and elevating the overall customer experience. The app's seamless integration with Shopify B2B is ideal for businesses looking to streamline their operational workflows and empower their clients with greater autonomy. It requires Shopify Plus, ensuring that only users with advanced Shopify plans can access these sophisticated functionalities. Through B2B Portal, businesses can achieve a more efficient and self-sufficient environment, promoting quicker and smoother transactions between B2B partners.
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Shipping management
User management
Location permissions
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8returns ‑ Returns portal

8returns ‑ Returns portal

  • $109-$379 / Month
  • 14 Days Free Trial
8.2
32 Reviews
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Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.
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Store credit
Self-service platform
Customizable portal
Qr codes
Automate returns
Dynamic rules
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Gift Card Checker By Maestro

Gift Card Checker By Maestro

  • $9 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews
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Effortless gift card balance checks to enhance customer satisfaction. Show more

Gift Card Checker By Maestro is a powerful app designed to simplify and enhance the management of gift cards for both merchants and customers. By enabling customers to easily check their gift card balances online, it significantly improves customer satisfaction and encourages repeat purchases. This intuitive tool reduces the number of support inquiries, as users can independently manage their gift card information. Merchants can seamlessly integrate this app into their online stores, benefiting from a setup process that is both user-friendly and customizable. The widget can be tailored to match the store's branding, offering a cohesive and professional appearance. As a result, Gift Card Checker By Maestro not only streamlines operations but also enhances the overall shopping experience, fostering customer loyalty and business growth.
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Customizable design
Seamless integration
User-friendly setup
Balance checks
Online widget
Install App
Duos B2B Management

Duos B2B Management

  • $199 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Streamline B2B sales with quotes, custom pricing, and bulk orders. Show more

Duos B2B Management is a robust app designed specifically for B2B-first stores utilizing Shopify's B2B primitives. It enhances customer interaction by integrating the latest Customer Accounts, offering a seamless self-service experience for B2B clients. The app provides a comprehensive workflow for efficiently requesting, managing, and processing quotes, alongside features for custom pricing and effective customer management. It supports bulk ordering through SKU entry or CSV uploads, ensuring quick and efficient order processing while incorporating manager-approved workflows to mitigate the risk of fraud. Duos B2B is ideal for direct-to-consumer (DTC) brands looking to expand into the B2B sector, as well as for dedicated B2B stores. Additionally, it offers features such as B2B registration and management, enabling buyers to create and manage shopping lists with an approval flow, assign roles, set permissions, and manage team members efficiently. With its focus on streamlining commercial operations, Duos B2B empowers businesses to optimize their B2B transactions and customer relations.
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Custom pricing
Quote management
Bulk ordering
Fraud prevention
Customer management
Approval workflow
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Humane Chat

Humane Chat

  • $29 / Month
  • 7 Days Free Trial
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AI support app for customer engagement, order tracking, and customizable chat. Show more

Humane Chat is an innovative application designed to streamline customer support through real-time assistance and AI-driven chatbots. With its Live Chat and AI Chatbot feature, businesses can engage customers instantly, providing support whenever needed. The app includes a comprehensive FAQs Hub, empowering customers to independently find answers, reducing the need for direct assistance. Businesses can personalize the chat widget to match their brand's aesthetic, ensuring a cohesive customer experience. The Order Tracking feature enhances customer satisfaction by allowing users to easily track their orders within the help center. Additionally, Humane Chat offers AI-powered support around the clock, ensuring that customer inquiries are addressed promptly. The intuitive user interface makes it simple for businesses to add more FAQs and view ongoing conversations, enhancing the overall efficiency of customer service operations.
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Order tracking
Customizable widget
Live chat
Custom branding
Ai chatbot
Intuitive ui
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NestDesk Live Chat & Helpdesk

NestDesk Live Chat & Helpdesk

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
31 Reviews
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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Product recommendations
Mobile app support
Order tracking
Chatbot automation
Real-time visitor tracking
Customer behavior tracking
Install App
Ship Safe Network

Ship Safe Network

  • Free Plan Available
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Connect merchants & lockers for flexible drop-off and pick-up. Show more

Ship Safe Network is an advanced shipping solution seamlessly integrating with Shopify to streamline order management and fulfillment. The app effortlessly fetches and displays all your Shopify orders on a single platform, making it easy to manage your shipments. With smooth API/SDK integration, Ship Safe Network reduces the need to juggle between multiple platforms, allowing for more efficient business operations. One of the standout features is its flexible business model, offering tailored pricing plans including pay-as-you-go and volume discounts to suit various business needs. Users can easily create shipping labels and track their shipments, ensuring a comprehensive overview of the delivery process. Additionally, the app supports direct shipping to homes and lockers, enhancing convenience for both businesses and their customers. Ship Safe Network promises efficient implementation, making it an ideal choice for businesses looking for a streamlined shipping solution.
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Order tracking
Direct shipping
Smooth integration
Create shipping labels
Fetch orders
Effortless implementation
Install App
ET Help Center & FAQ Page

ET Help Center & FAQ Page

  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews
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Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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Customizable sections
Easy navigation
Create faq page
Help user queries
Increased self-service
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Guard: Order Edit & Protection

Guard: Order Edit & Protection

  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews
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Optimize margins with self-service orders, automated claims, and shipping protection. Show more

Shipment Guard is an all-in-one platform designed to streamline order management and enhance revenue through innovative solutions. Unlike piecemeal systems, Shipment Guard facilitates self-service order editing, allowing customers to modify orders independently, thus reducing the need for customer support intervention. The app also offers comprehensive shipping protection plans, enabling businesses to retain all associated revenue while providing valuable coverage to customers. In the event of shipping complications, our automated claims processing ensures issues are resolved swiftly, minimizing support tickets and improving customer satisfaction. With built-in A/B testing tools, businesses can optimize their protection margins with ease. Additionally, robust data analytics help identify and prevent future shipping issues, protecting margins and offering actionable insights. Overall, Shipment Guard empowers businesses to tackle their most challenging shipping-related hurdles effectively while ensuring a smoother, more profitable operation.
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Shipping protection
A/b testing tools
Data analytics
Automated claims
Self-service orders
Order modification
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