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Showing 1 to 20 of 41 Apps
  • $16.9-$89.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.4
387 Reviews

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
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Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
  • $19-$99 / Month
  • Free Plan Available
9.1
31 Reviews

Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
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Actionable insights
Store credit
Inventory updates
In-store returns
Smart exchanges
Handles returns

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support
  • $120 / Month
  • Free Plan Available
8.5
28 Reviews

People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.
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Single view history
Unified communication stream
Personalized self-service
Integrated voice support
Agent skill matching
  • $1125-$78 / Month
  • 14 Days Free Trial
8.2
11 Reviews

Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.
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Instant exchanges
Self-service returns
Smart return rules
Gift cards
Carrier integrations
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  • $0.99-$139 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
18 Reviews

Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.
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Customer engagement
Live chat
Order status
Self-service
Quick inquiries

RevLifter: Analytics for your ecommerce store! Show more

RevLifter is an innovative platform designed to help retailers optimize for profitable growth by offering intelligent solutions for tracking and analyzing customer interactions. With a robust self-service platform, it empowers retailers by providing the tools and insights needed to make informed decisions and stay in control of their promotional strategies. The platform features comprehensive tracking capabilities, including product view tracking, basket event tracking, and sales tracking, to give a complete picture of the customer journey. RevLifter also offers an experimentation hub that allows retailers to test and automate solutions, ensuring they identify the most effective strategies more quickly. Expert guidance from RevLifter's team complements the platform's features, providing users with tailored advice to enhance their growth opportunities. Overall, RevLifter combines automation, insight, and expert support to offer a comprehensive solution for retailers aiming to boost their profitability and optimize their customer engagement strategies.
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Sales tracking
Automation features
Self-service platform
Guidance and insights
Experimentation hub
Product view tracking
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

Optimize margins with self-service orders, automated claims, and shipping protection. Show more

Shipment Guard is an all-in-one platform designed to streamline order management and enhance revenue through innovative solutions. Unlike piecemeal systems, Shipment Guard facilitates self-service order editing, allowing customers to modify orders independently, thus reducing the need for customer support intervention. The app also offers comprehensive shipping protection plans, enabling businesses to retain all associated revenue while providing valuable coverage to customers. In the event of shipping complications, our automated claims processing ensures issues are resolved swiftly, minimizing support tickets and improving customer satisfaction. With built-in A/B testing tools, businesses can optimize their protection margins with ease. Additionally, robust data analytics help identify and prevent future shipping issues, protecting margins and offering actionable insights. Overall, Shipment Guard empowers businesses to tackle their most challenging shipping-related hurdles effectively while ensuring a smoother, more profitable operation.
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Shipping protection
A/b testing tools
Data analytics
Automated claims
Self-service orders
Order modification
  • $2.99-$9.99 / Month
  • Free Plan Available
  • 1 Days Free Trial

Automatic AI FAQs boost product page clarity with minimal manual input. Show more

1FAQ ‑ Automatic AI FAQs is an innovative app designed to streamline the creation of FAQs for your online store. By leveraging AI technology, it automatically generates frequently asked questions directly from product descriptions, significantly reducing the need for manual setup. The app utilizes structured JSON-LD content, which enhances compatibility with search engines and language model platforms like ChatGPT and Gemini, ensuring better visibility and directing relevant traffic to your site. Customers benefit from immediate access to key product information right on the page, leading to a clearer understanding and decreasing redundant queries. This fully automated system not only simplifies the FAQ creation process but also enhances customer self-service, reducing repetitive support requests. With no additional configuration or API keys required, 1FAQ integrates a customizable FAQ block to every product page, making detailed product information readily available without extra effort.
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Seo enhancement
Customizable faq block
Automatic ai faqs
Product page clarity
Minimal manual input
Structured json-ld

"Empower customers to self-edit, update, and cancel orders effortlessly." Show more

EasyEdit ‑ Order Editing is a powerful app designed to give your customers full control over their orders, significantly enhancing their shopping experience. By enabling seamless self-service options, EasyEdit reduces the need for support tickets, as shoppers can independently modify addresses, update line items, and cancel orders. This app provides you with complete authority over what aspects customers can edit and the timeframe for making such changes post-purchase. It effectively integrates with any warehouse management or shipping software, making it versatile and user-friendly. Additionally, EasyEdit includes post-purchase thank you and order status page integrations, offering a comprehensive user journey. The app features an integrated analytics dashboard with customizable date range selection and is compatible with Shopify Flow for tailored order editing and fulfillment processes.
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Order cancellations
Self-service order editing
Address and item updates
  • Free Plan Available
(1/5)
2 Reviews

Generate shipping documentation just in few clicks! Show more

Team Global Express is a user-friendly app designed to seamlessly integrate with the Team Global Express online system, enhancing the efficiency of your shipping operations. With its easy installation and configuration, this app enables the swift creation of high-quality and precise shipping documentation, whether your packages are destined for local delivery or international destinations. It serves as a comprehensive, one-stop platform where multiple types of shipment documents can be generated quickly and effortlessly. The app also empowers your customers by providing them with a self-service feature that allows them to access real-time status updates on their orders. By streamlining the shipping documentation process, Team Global Express ensures a smooth and reliable experience for businesses and their customers alike, optimizing logistics and improving customer satisfaction.
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Order status tracking
1-stop platform
Generate shipment documentation

Effortlessly manage returns and exchanges with a customizable customer portal. Show more

Returns & Exchanges by aico is an intuitive app designed to streamline the management of return and exchange requests for businesses. With this app, you can effortlessly customize your return portal with your brand's logos, colors, and email settings, ensuring a seamless and personalized experience for your customers. Easily set and manage return and exchange policies, reasons, and return addresses to fit your specific business needs. Customers can conveniently submit requests by entering their order ID and email, allowing them to select items and provide reasons for their returns or exchanges. The app's Returns Overview dashboard serves as a centralized hub where you can track and manage all incoming requests efficiently. This robust tool not only enhances your return process but also empowers customers with easy self-service options, promoting satisfaction and loyalty. Whether you’re a small business or a large retailer, Returns & Exchanges by aico is designed to simplify and enhance your post-purchase customer experience.
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Customizable customer portal
Easy self-service requests
Centralized request management
  • $5-$20 / Month
  • 3 Days Free Trial

Let your customers control their data Show more

Profiler Xpert is a cutting-edge application designed to streamline and enhance professional networking and career development. This innovative app offers users a personalized experience, tailoring networking opportunities and career advice to individual skills and interests. With its intuitive interface, Profiler Xpert allows users to create dynamic profiles, showcasing their expertise and achievements in a visually appealing manner. The app's advanced algorithms connect users with relevant industry leaders, potential mentors, and job opportunities, fostering meaningful connections and growth. Additionally, Profiler Xpert provides valuable insights and analytics on user interactions and profile performance, empowering users to make informed decisions about their professional journey. Whether you're seeking mentorship, collaboration, or new career opportunities, Profiler Xpert is your go-to platform for elevating your professional presence.
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Profile updates
Email changes
Password management
  • $29 / Month
  • 7 Days Free Trial

AI support app for customer engagement, order tracking, and customizable chat. Show more

Humane Chat is an innovative application designed to streamline customer support through real-time assistance and AI-driven chatbots. With its Live Chat and AI Chatbot feature, businesses can engage customers instantly, providing support whenever needed. The app includes a comprehensive FAQs Hub, empowering customers to independently find answers, reducing the need for direct assistance. Businesses can personalize the chat widget to match their brand's aesthetic, ensuring a cohesive customer experience. The Order Tracking feature enhances customer satisfaction by allowing users to easily track their orders within the help center. Additionally, Humane Chat offers AI-powered support around the clock, ensuring that customer inquiries are addressed promptly. The intuitive user interface makes it simple for businesses to add more FAQs and view ongoing conversations, enhancing the overall efficiency of customer service operations.
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Order tracking
Customizable widget
Live chat
Custom branding
Ai chatbot
Intuitive ui
  • $199 / Month
  • Free Plan Available
  • 14 Days Free Trial

Streamline B2B sales with quotes, custom pricing, and bulk orders. Show more

Duos B2B Management is a robust app designed specifically for B2B-first stores utilizing Shopify's B2B primitives. It enhances customer interaction by integrating the latest Customer Accounts, offering a seamless self-service experience for B2B clients. The app provides a comprehensive workflow for efficiently requesting, managing, and processing quotes, alongside features for custom pricing and effective customer management. It supports bulk ordering through SKU entry or CSV uploads, ensuring quick and efficient order processing while incorporating manager-approved workflows to mitigate the risk of fraud. Duos B2B is ideal for direct-to-consumer (DTC) brands looking to expand into the B2B sector, as well as for dedicated B2B stores. Additionally, it offers features such as B2B registration and management, enabling buyers to create and manage shopping lists with an approval flow, assign roles, set permissions, and manage team members efficiently. With its focus on streamlining commercial operations, Duos B2B empowers businesses to optimize their B2B transactions and customer relations.
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Custom pricing
Quote management
Bulk ordering
Fraud prevention
Customer management
Approval workflow

Your destination is our goal Show more

Airpak Express is a seamless solution for all your shipping documentation needs, integrating fully with the Airpak Express online system. This user-friendly app is easy to install and configure, ensuring that you can efficiently create high-quality and accurate shipping documents. Whether your packages are destined for local or international locations, Airpak Express ensures that the necessary documentation is generated swiftly and correctly. It acts as a one-stop platform where you can manage various types of shipment documentation effortlessly. Additionally, the app provides your customers with a self-service feature, allowing them to access up-to-the-minute status updates on their orders. This functionality not only enhances the shipping process but also improves customer satisfaction with real-time information.
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Customer self-service
1-stop platform
High-quality documentation
Quick shipment documentation
Real-time order status

Knowing Asia Deliverying Asia Show more

DPEX Worldwide is an essential tool for anyone seeking to streamline their shipping documentation process. Seamlessly integrated with the DPEX Worldwide online system, this user-friendly app simplifies and accelerates the creation of precise shipping documents, ensuring your packages are accompanied by accurate paperwork, whether for local or global destinations. The app supports the generation of various types of shipment documentation quickly, providing a comprehensive, one-stop platform for all your shipping needs. Customers can easily access self-service features and receive real-time updates on their shipment status, enhancing their overall experience. Designed for efficiency and accuracy, DPEX Worldwide takes the hassle out of shipping, allowing users to focus on their core business activities.
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Order status updates
Shipment documentation
1-stop platform

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The NS Order Printer PDF Invoice app is a streamlined solution for automatically generating essential business documents such as PDF invoices, packing slips, and refund and return forms. Designed for convenience, this app allows customers to easily download and print these forms, significantly reducing your support workload and streamlining operations. With an AI-powered editor, you can craft branded and professional templates with ease, ensuring all documents reflect your brand's identity. It also supports the creation of tax-compliant VAT invoices, making it ideal for professional B2B transactions. Users enjoy a quick setup process, an intuitive interface, and reliable customer support. The app also features automated customization, smart variables, and self-service options on order confirmation and status pages to enhance the user experience.
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Auto-generate documents
Ai template editor
Self-service download

Effortlessly manage B2B accounts with streamlined order history and pricing. Show more

Arc - Account Drawer is a powerful tool designed to enhance B2B operations for wholesalers by integrating an intuitive account drawer directly into their existing online stores. By offering business customers seamless access to their order history, custom pricelists, and account details, Arc streamlines the purchasing process and enhances customer satisfaction. The app's self-service capabilities empower customers to effortlessly manage their accounts and execute re-orders, reducing reliance on administrative assistance. Arc eliminates unnecessary redirects by functioning natively within your store, ensuring a smooth and uninterrupted shopping experience. By facilitating the creation of private order lists tailored specifically for each customer, administrators can save valuable time and provide a personalized service. With Arc, wholesalers can boost efficiency, simplify operations, and deliver a more engaging and convenient shopping experience for their business clients.
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Re-order functionality
Account management
Order history access
Custom pricelists
Private order lists
  • $9.99-$49.99 / Month
  • 5 Days Free Trial

Easily update email addresses with secure self-service verification.

Secure verification
Self-service updates
Change history management
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