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Showing 1 to 20 of 42 Apps
NestDesk Live Chat & Helpdesk

NestDesk Live Chat & Helpdesk

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
31 Reviews
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Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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SkyQuick International

SkyQuick International

  • Free Plan Available
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Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.
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Humane Chat

Humane Chat

  • $29 / Month
  • 7 Days Free Trial
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AI support app for customer engagement, order tracking, and customizable chat. Show more

Humane Chat is an innovative application designed to streamline customer support through real-time assistance and AI-driven chatbots. With its Live Chat and AI Chatbot feature, businesses can engage customers instantly, providing support whenever needed. The app includes a comprehensive FAQs Hub, empowering customers to independently find answers, reducing the need for direct assistance. Businesses can personalize the chat widget to match their brand's aesthetic, ensuring a cohesive customer experience. The Order Tracking feature enhances customer satisfaction by allowing users to easily track their orders within the help center. Additionally, Humane Chat offers AI-powered support around the clock, ensuring that customer inquiries are addressed promptly. The intuitive user interface makes it simple for businesses to add more FAQs and view ongoing conversations, enhancing the overall efficiency of customer service operations.
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Quick Returns and Exchanges ↻↺

Quick Returns and Exchanges ↻↺

  • $19-$99 / Month
  • Free Plan Available
8.2
31 Reviews
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Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
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8returns ‑ Returns portal

8returns ‑ Returns portal

  • $109-$379 / Month
  • 14 Days Free Trial
8.2
32 Reviews
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Automate returns, exchanges, store credit, labels, and more! Show more

8returns ‑ Returns Portal is a seamless self-service platform designed to streamline and simplify the returns process for businesses, making it both efficient and customer-friendly. With the ability to process returns in under a minute, it helps save time and money while keeping customers satisfied. Whether it's utilizing QR codes, issuing store credit, or facilitating exchanges, 8returns automates the entire returns and refund process, allowing customers to register their returns independently. Businesses can track and monitor returns in a centralized location, simplifying management and oversight. The portal is fully customizable to align with your brand and offers various revenue retention options like exchanges and store credits. It also features dynamic rules tailored to specific countries, robust analytics for key insights, and automated creation of return labels or QR codes for a hassle-free experience.
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Order Tracking Page Pro

Order Tracking Page Pro

  • $15-$150 / Month
  • 3 Days Free Trial
8.2
3 Reviews
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Easily track orders with a customizable widget, enhancing customer satisfaction. Show more

Order Tracking Page Pro is a powerful tool designed for merchants to enhance customer satisfaction by embedding a customizable tracking widget directly on their storefront. This user-friendly app allows customers to easily check their order status using just their order number, eliminating the need for them to inquire directly. By reducing the volume of "Where is my order?" emails, merchants can save valuable time and focus on other aspects of their business. The app is theme-editor compatible, requiring no coding skills, which allows for seamless integration and customization to fit any brand’s aesthetic. With Order Tracking Page Pro, merchants enjoy fewer support tickets and an increased level of customer trust. Meanwhile, customers benefit from a simple and efficient self-service tracking experience, all within a branded environment that reflects the merchant's unique style. The app leverages Shopify's live tracking details, ensuring accurate and timely updates for every order.
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OrderEase: Cancel‑Edit‑Reorder

OrderEase: Cancel‑Edit‑Reorder

  • Free Plan Available
  • 7 Days Free Trial
6.9
5 Reviews
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Reduce Customer Queries. Let Customers Cancel, Edit & Reorder Show more

OrderEase: Cancel‑Edit‑Reorder is a powerful app designed to streamline customer service by empowering your customers to manage their own orders. By integrating seamlessly with the My Accounts section, Order Confirmation Emails, and Thank You pages, it allows users to cancel, edit, and reorder items effortlessly without needing to contact customer support for minor issues. This reduces the volume of customer service inquiries, enabling your team to focus on more complex tasks. The app also offers customizable settings, such as implementing timers or time-bound restrictions, so businesses can control when cancellations and edits are permissible, up to a specified period like 30 minutes or 1 hour. OrderEase enhances the overall customer experience by making it straightforward for customers to rectify order details independently, fostering satisfaction and loyalty. This app is ideal for businesses seeking to optimize operations and improve customer engagement.
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Gift Card Checker By Maestro

Gift Card Checker By Maestro

  • $9 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews
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Effortless gift card balance checks to enhance customer satisfaction. Show more

Gift Card Checker By Maestro is a powerful app designed to simplify and enhance the management of gift cards for both merchants and customers. By enabling customers to easily check their gift card balances online, it significantly improves customer satisfaction and encourages repeat purchases. This intuitive tool reduces the number of support inquiries, as users can independently manage their gift card information. Merchants can seamlessly integrate this app into their online stores, benefiting from a setup process that is both user-friendly and customizable. The widget can be tailored to match the store's branding, offering a cohesive and professional appearance. As a result, Gift Card Checker By Maestro not only streamlines operations but also enhances the overall shopping experience, fostering customer loyalty and business growth.
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Returns & Exchanges by aico

Returns & Exchanges by aico

  • $4.99 / Month
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Effortlessly manage returns and exchanges with a customizable customer portal. Show more

Returns & Exchanges by aico is an intuitive app designed to streamline the management of return and exchange requests for businesses. With this app, you can effortlessly customize your return portal with your brand's logos, colors, and email settings, ensuring a seamless and personalized experience for your customers. Easily set and manage return and exchange policies, reasons, and return addresses to fit your specific business needs. Customers can conveniently submit requests by entering their order ID and email, allowing them to select items and provide reasons for their returns or exchanges. The app's Returns Overview dashboard serves as a centralized hub where you can track and manage all incoming requests efficiently. This robust tool not only enhances your return process but also empowers customers with easy self-service options, promoting satisfaction and loyalty. Whether you’re a small business or a large retailer, Returns & Exchanges by aico is designed to simplify and enhance your post-purchase customer experience.
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Parkpalet Returns

Parkpalet Returns

  • Free Plan Available
8.2
2 Reviews
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Otomatikleştirilmiş iade yönetimiyle müşteri memnuniyetini ve gelirinizi artırın.

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RevLifter

RevLifter

  • Free Plan Available
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RevLifter: Analytics for your ecommerce store! Show more

RevLifter is an innovative platform designed to help retailers optimize for profitable growth by offering intelligent solutions for tracking and analyzing customer interactions. With a robust self-service platform, it empowers retailers by providing the tools and insights needed to make informed decisions and stay in control of their promotional strategies. The platform features comprehensive tracking capabilities, including product view tracking, basket event tracking, and sales tracking, to give a complete picture of the customer journey. RevLifter also offers an experimentation hub that allows retailers to test and automate solutions, ensuring they identify the most effective strategies more quickly. Expert guidance from RevLifter's team complements the platform's features, providing users with tailored advice to enhance their growth opportunities. Overall, RevLifter combines automation, insight, and expert support to offer a comprehensive solution for retailers aiming to boost their profitability and optimize their customer engagement strategies.
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Intercom: AI Customer Service

Intercom: AI Customer Service

  • $0.99-$139 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.4
18 Reviews
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Engage customers with friendly live chat and targeted messages Show more

Intercom is a dynamic app designed to streamline customer interactions by enabling self-service order status checks directly within your product. Customers can effortlessly check the status of their orders by entering their email or order number, significantly reducing the influx of inquiries directed at your support team. This feature empowers customers and allows support representatives to focus on more complex issues. During live conversations, support reps can instantly access order details within the Intercom Inbox, enhancing their ability to resolve customer inquiries efficiently. By integrating this app, businesses can offer a more seamless and satisfying customer experience, keeping both customers and support teams informed and engaged. Intercom effectively minimizes repetitive questions, saving valuable time while maintaining high-quality customer service interactions.
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DPEX Worldwide

DPEX Worldwide

  • Free App
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Knowing Asia Deliverying Asia Show more

DPEX Worldwide is an essential tool for anyone seeking to streamline their shipping documentation process. Seamlessly integrated with the DPEX Worldwide online system, this user-friendly app simplifies and accelerates the creation of precise shipping documents, ensuring your packages are accompanied by accurate paperwork, whether for local or global destinations. The app supports the generation of various types of shipment documentation quickly, providing a comprehensive, one-stop platform for all your shipping needs. Customers can easily access self-service features and receive real-time updates on their shipment status, enhancing their overall experience. Designed for efficiency and accuracy, DPEX Worldwide takes the hassle out of shipping, allowing users to focus on their core business activities.
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WeSupply Returns & Exchanges

WeSupply Returns & Exchanges

  • $1125-$78 / Month
  • 14 Days Free Trial
8.2
11 Reviews
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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.
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Duos B2B Management

Duos B2B Management

  • $199 / Month
  • Free Plan Available
  • 14 Days Free Trial
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Streamline B2B sales with quotes, custom pricing, and bulk orders. Show more

Duos B2B Management is a robust app designed specifically for B2B-first stores utilizing Shopify's B2B primitives. It enhances customer interaction by integrating the latest Customer Accounts, offering a seamless self-service experience for B2B clients. The app provides a comprehensive workflow for efficiently requesting, managing, and processing quotes, alongside features for custom pricing and effective customer management. It supports bulk ordering through SKU entry or CSV uploads, ensuring quick and efficient order processing while incorporating manager-approved workflows to mitigate the risk of fraud. Duos B2B is ideal for direct-to-consumer (DTC) brands looking to expand into the B2B sector, as well as for dedicated B2B stores. Additionally, it offers features such as B2B registration and management, enabling buyers to create and manage shopping lists with an approval flow, assign roles, set permissions, and manage team members efficiently. With its focus on streamlining commercial operations, Duos B2B empowers businesses to optimize their B2B transactions and customer relations.
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EasyEdit ‑ Order Editing

EasyEdit ‑ Order Editing

  • $19-$199 / Month
  • 30 Days Free Trial
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"Empower customers to self-edit, update, and cancel orders effortlessly." Show more

EasyEdit ‑ Order Editing is a powerful app designed to give your customers full control over their orders, significantly enhancing their shopping experience. By enabling seamless self-service options, EasyEdit reduces the need for support tickets, as shoppers can independently modify addresses, update line items, and cancel orders. This app provides you with complete authority over what aspects customers can edit and the timeframe for making such changes post-purchase. It effectively integrates with any warehouse management or shipping software, making it versatile and user-friendly. Additionally, EasyEdit includes post-purchase thank you and order status page integrations, offering a comprehensive user journey. The app features an integrated analytics dashboard with customizable date range selection and is compatible with Shopify Flow for tailored order editing and fulfillment processes.
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B2B User/Location Admin Portal

B2B User/Location Admin Portal

  • $19 / Month
  • 30 Days Free Trial
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"Empower B2B clients with seamless self-service on Shopify Plus." Show more

B2B Portal is a powerful app designed for businesses using Shopify Plus with native B2B functionality, enhancing customer self-service capabilities. This app allows company main contacts to efficiently manage their organization's account by adding or removing users, setting location-based permissions, and creating shipping addresses—all directly within their customer account. By leveraging Shopify's new customer account system, B2B Portal offers enhanced flexibility and control, reducing the need for support tickets, accelerating onboarding processes, and elevating the overall customer experience. The app's seamless integration with Shopify B2B is ideal for businesses looking to streamline their operational workflows and empower their clients with greater autonomy. It requires Shopify Plus, ensuring that only users with advanced Shopify plans can access these sophisticated functionalities. Through B2B Portal, businesses can achieve a more efficient and self-sufficient environment, promoting quicker and smoother transactions between B2B partners.
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PostFIX

PostFIX

  • $10 / Month
  • 7 Days Free Trial
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Control orders post-purchase with self-service edits and cancellations. Show more

PostFIX is a powerful app designed to enhance the post-purchase experience for online shoppers by integrating seamlessly with your store's order status page. It empowers customers with self-service options, significantly reducing the need for direct interaction with customer support. With features such as editing shipping addresses and canceling orders directly on the order status page, customers can make necessary adjustments with ease and confidence. This not only streamlines the shopping experience but also alleviates the burden on your customer service team by decreasing the volume of manual order modifications. Merchants benefit from a more efficient order management process while boosting customer satisfaction and trust. Overall, PostFIX delivers a win-win solution, enhancing both operational efficiency and shopper convenience.
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Yagi Address Edit Helper

Yagi Address Edit Helper

  • $6 / Month
  • 14 Days Free Trial
8.2
11 Reviews
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Let customer update order shipping address easily Show more

Yagi Address Edit Helper is an intuitive app designed to streamline the process of updating shipping addresses for online orders. This app empowers customers to easily modify their shipping details directly from the order status and account pages, eliminating the need to contact customer support and wait for responses. Whether it's a recent relocation or a simple typo, users can swiftly ensure their parcels are directed to the correct destination. With a user-friendly interface, Yagi Address Edit Helper offers added convenience by allowing address changes only within a defined time frame, such as two days post-order, ensuring timely amendments. Additionally, the app provides flexibility for merchants with options to restrict address updates on specific products or tagged orders. This thoughtful feature set optimizes the delivery process while enhancing the customer experience.
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Skynet Worldwide Express

Skynet Worldwide Express

  • Free Plan Available
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Generate Skynet shipment orders in just a few clicks! Show more

Skynet Worldwide Express is a seamless and streamlined app designed for efficient management of shipping documentation. Fully integrated with Skynet's online system, it offers a hassle-free installation and setup process, ensuring smooth operation. Users can quickly generate a variety of accurate shipment documents for parcels traveling both locally and internationally. The app serves as a comprehensive platform, simplifying the shipping process into a single, user-friendly interface. Customers benefit from the added convenience of self-service features, providing them with up-to-date order status information. Whether you're a small business or a large enterprise, Skynet Worldwide Express enhances your shipping operations with precision and ease.
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