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Showing 1 to 20 of 42 Apps
  • $3.49 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
1 Reviews

Create a FAQ page and FAQ sections that are fully customizable Show more

ET Help Center & FAQ Page is an intuitive app designed to streamline the creation of accordion-style FAQ sections for your e-commerce store. Whether you're looking to enhance a specific page with detailed questions and answers or develop a comprehensive FAQ page, this app offers a quick and hassle-free solution. It allows you to easily customize the design to match your store's branding, ensuring a seamless integration with your existing website style. With ET Help Center & FAQ Page, you receive a simple code snippet, eliminating the need for extensive coding knowledge. This flexibility not only allows you to arrange FAQs wherever needed on your site but also ensures a user-friendly experience for your customers. Bringing clarity and organization to your customer service strategy has never been easier with this versatile app.
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  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
31 Reviews

Improve customer service with Live chat, Messenger & Helpdesk. Show more

NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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  • $16.9-$89.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
7.9
387 Reviews

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
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  • $19-$99 / Month
  • Free Plan Available
8.2
31 Reviews

Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.
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The NS Order Printer PDF Invoice app is a streamlined solution for automatically generating essential business documents such as PDF invoices, packing slips, and refund and return forms. Designed for convenience, this app allows customers to easily download and print these forms, significantly reducing your support workload and streamlining operations. With an AI-powered editor, you can craft branded and professional templates with ease, ensuring all documents reflect your brand's identity. It also supports the creation of tax-compliant VAT invoices, making it ideal for professional B2B transactions. Users enjoy a quick setup process, an intuitive interface, and reliable customer support. The app also features automated customization, smart variables, and self-service options on order confirmation and status pages to enhance the user experience.
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Streamline cancellations, gain insights, improve retention Show more

New Craft - Cancel Direct is an innovative app designed to transform cancellations into future opportunities for businesses. It streamlines the cancellation process by automating tasks, thus reducing the workload on support teams and saving valuable time. By offering a transparent and self-service experience, the app helps build customer trust and improve overall satisfaction even during cancellations. It also provides businesses with insightful data on the reasons behind cancellations, enabling continuous product improvements and enhancing customer retention. With its user-friendly interface, the app is easily adaptable and can be translated into any language, making it accessible to a global audience. Ultimately, New Craft - Cancel Direct addresses the inefficiencies in cancellation management and the scarcity of customer feedback, ensuring a seamless and informed business operation.
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"Empower customers to self-edit, update, and cancel orders effortlessly." Show more

EasyEdit ‑ Order Editing is a powerful app designed to give your customers full control over their orders, significantly enhancing their shopping experience. By enabling seamless self-service options, EasyEdit reduces the need for support tickets, as shoppers can independently modify addresses, update line items, and cancel orders. This app provides you with complete authority over what aspects customers can edit and the timeframe for making such changes post-purchase. It effectively integrates with any warehouse management or shipping software, making it versatile and user-friendly. Additionally, EasyEdit includes post-purchase thank you and order status page integrations, offering a comprehensive user journey. The app features an integrated analytics dashboard with customizable date range selection and is compatible with Shopify Flow for tailored order editing and fulfillment processes.
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  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

Optimize margins with self-service orders, automated claims, and shipping protection. Show more

Shipment Guard is an all-in-one platform designed to streamline order management and enhance revenue through innovative solutions. Unlike piecemeal systems, Shipment Guard facilitates self-service order editing, allowing customers to modify orders independently, thus reducing the need for customer support intervention. The app also offers comprehensive shipping protection plans, enabling businesses to retain all associated revenue while providing valuable coverage to customers. In the event of shipping complications, our automated claims processing ensures issues are resolved swiftly, minimizing support tickets and improving customer satisfaction. With built-in A/B testing tools, businesses can optimize their protection margins with ease. Additionally, robust data analytics help identify and prevent future shipping issues, protecting margins and offering actionable insights. Overall, Shipment Guard empowers businesses to tackle their most challenging shipping-related hurdles effectively while ensuring a smoother, more profitable operation.
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  • $1125-$78 / Month
  • 14 Days Free Trial
8.2
11 Reviews

Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.
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Knowing Asia Deliverying Asia Show more

DPEX Worldwide is an essential tool for anyone seeking to streamline their shipping documentation process. Seamlessly integrated with the DPEX Worldwide online system, this user-friendly app simplifies and accelerates the creation of precise shipping documents, ensuring your packages are accompanied by accurate paperwork, whether for local or global destinations. The app supports the generation of various types of shipment documentation quickly, providing a comprehensive, one-stop platform for all your shipping needs. Customers can easily access self-service features and receive real-time updates on their shipment status, enhancing their overall experience. Designed for efficiency and accuracy, DPEX Worldwide takes the hassle out of shipping, allowing users to focus on their core business activities.
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  • $50-$300 / Month
  • 30 Days Free Trial
(1.6/5)
2 Reviews

Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.
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  • $199 / Month
  • Free Plan Available
  • 14 Days Free Trial

Streamline B2B sales with quotes, custom pricing, and bulk orders. Show more

Duos B2B Management is a robust app designed specifically for B2B-first stores utilizing Shopify's B2B primitives. It enhances customer interaction by integrating the latest Customer Accounts, offering a seamless self-service experience for B2B clients. The app provides a comprehensive workflow for efficiently requesting, managing, and processing quotes, alongside features for custom pricing and effective customer management. It supports bulk ordering through SKU entry or CSV uploads, ensuring quick and efficient order processing while incorporating manager-approved workflows to mitigate the risk of fraud. Duos B2B is ideal for direct-to-consumer (DTC) brands looking to expand into the B2B sector, as well as for dedicated B2B stores. Additionally, it offers features such as B2B registration and management, enabling buyers to create and manage shopping lists with an approval flow, assign roles, set permissions, and manage team members efficiently. With its focus on streamlining commercial operations, Duos B2B empowers businesses to optimize their B2B transactions and customer relations.
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  • $6 / Month
  • 14 Days Free Trial
8.2
11 Reviews

Let customer update order shipping address easily Show more

Yagi Address Edit Helper is an intuitive app designed to streamline the process of updating shipping addresses for online orders. This app empowers customers to easily modify their shipping details directly from the order status and account pages, eliminating the need to contact customer support and wait for responses. Whether it's a recent relocation or a simple typo, users can swiftly ensure their parcels are directed to the correct destination. With a user-friendly interface, Yagi Address Edit Helper offers added convenience by allowing address changes only within a defined time frame, such as two days post-order, ensuring timely amendments. Additionally, the app provides flexibility for merchants with options to restrict address updates on specific products or tagged orders. This thoughtful feature set optimizes the delivery process while enhancing the customer experience.
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Effortlessly manage B2B accounts with streamlined order history and pricing. Show more

Arc - Account Drawer is a powerful tool designed to enhance B2B operations for wholesalers by integrating an intuitive account drawer directly into their existing online stores. By offering business customers seamless access to their order history, custom pricelists, and account details, Arc streamlines the purchasing process and enhances customer satisfaction. The app's self-service capabilities empower customers to effortlessly manage their accounts and execute re-orders, reducing reliance on administrative assistance. Arc eliminates unnecessary redirects by functioning natively within your store, ensuring a smooth and uninterrupted shopping experience. By facilitating the creation of private order lists tailored specifically for each customer, administrators can save valuable time and provide a personalized service. With Arc, wholesalers can boost efficiency, simplify operations, and deliver a more engaging and convenient shopping experience for their business clients.
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  • Free Plan Available
  • 7 Days Free Trial

Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.
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  • $9 / Month
  • Free Plan Available
  • 3 Days Free Trial
8.2
3 Reviews

Effortless gift card balance checks to enhance customer satisfaction. Show more

Gift Card Checker By Maestro is a powerful app designed to simplify and enhance the management of gift cards for both merchants and customers. By enabling customers to easily check their gift card balances online, it significantly improves customer satisfaction and encourages repeat purchases. This intuitive tool reduces the number of support inquiries, as users can independently manage their gift card information. Merchants can seamlessly integrate this app into their online stores, benefiting from a setup process that is both user-friendly and customizable. The widget can be tailored to match the store's branding, offering a cohesive and professional appearance. As a result, Gift Card Checker By Maestro not only streamlines operations but also enhances the overall shopping experience, fostering customer loyalty and business growth.
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RevLifter: Analytics for your ecommerce store! Show more

RevLifter is an innovative platform designed to help retailers optimize for profitable growth by offering intelligent solutions for tracking and analyzing customer interactions. With a robust self-service platform, it empowers retailers by providing the tools and insights needed to make informed decisions and stay in control of their promotional strategies. The platform features comprehensive tracking capabilities, including product view tracking, basket event tracking, and sales tracking, to give a complete picture of the customer journey. RevLifter also offers an experimentation hub that allows retailers to test and automate solutions, ensuring they identify the most effective strategies more quickly. Expert guidance from RevLifter's team complements the platform's features, providing users with tailored advice to enhance their growth opportunities. Overall, RevLifter combines automation, insight, and expert support to offer a comprehensive solution for retailers aiming to boost their profitability and optimize their customer engagement strategies.
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"Empower B2B clients with seamless self-service on Shopify Plus." Show more

B2B Portal is a powerful app designed for businesses using Shopify Plus with native B2B functionality, enhancing customer self-service capabilities. This app allows company main contacts to efficiently manage their organization's account by adding or removing users, setting location-based permissions, and creating shipping addresses—all directly within their customer account. By leveraging Shopify's new customer account system, B2B Portal offers enhanced flexibility and control, reducing the need for support tickets, accelerating onboarding processes, and elevating the overall customer experience. The app's seamless integration with Shopify B2B is ideal for businesses looking to streamline their operational workflows and empower their clients with greater autonomy. It requires Shopify Plus, ensuring that only users with advanced Shopify plans can access these sophisticated functionalities. Through B2B Portal, businesses can achieve a more efficient and self-sufficient environment, promoting quicker and smoother transactions between B2B partners.
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Generate SkyNet shipping documentation in just a few clicks! Show more

SkyNet Asia Pacific is a streamlined application designed to seamlessly integrate with the SkyNet Asia Pacific online system, ensuring efficient and accurate creation of shipping documentation. Ideal for businesses handling both local and international shipments, this app simplifies the documentation process with its user-friendly installation and configuration. It offers a one-stop platform for generating multiple types of shipment documents swiftly, enhancing operational efficiency. Customers benefit from real-time, self-service access to the status of their orders, ensuring transparency and improved customer satisfaction. By using SkyNet Asia Pacific, businesses can ensure high-quality documentation that accompanies every package, reducing the potential for errors and delays.
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