Humane Chat

Develop by Shopify

$29

/ Month

7 Days Free Trial

AI support app for customer engagement, order tracking, and customizable chat.

Order tracking

Customizable widget

Live chat

Custom branding

Ai chatbot

Intuitive ui

Faqs hub

About Humane Chat

Launched Mar 17, 2025

Built by Shopify

Address

9605 Scranton Road, Suite 650, San Diego, CA, 92121, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI chatbot to automate support. FAQs, 24/7 support

- Live Chat & AI Chatbot: Instantly assist and engage customers with real-time support. - FAQs Hub: Build a self-service FAQs hub to help customers find answers independently. - Customizable Chat Widget: Personalize the chat widget to align with your brand’s style. - Order Tracking: Allow customers to easily track their orders in the help center.

AI-powered support for customers 24/7
Custom Branding for your store
Intuitive UI to add more FAQs and view conversations

Pros

Real-time customer engagement and support using Live Chat & AI Chatbot.
Self-service FAQs hub helps customers find answers independently, reducing customer service workload.
Customizable chat widget allows alignment with brand's style and enhances user experience.
Order tracking feature enables customers to easily track their orders directly from the help center.
Offers AI-powered support available 24/7, enhancing customer satisfaction and response times.
Supports custom branding, allowing businesses to tailor the app to their specific needs.
Intuitive UI makes it easy to add more FAQs and view conversations, improving usability.

Cons

Potential dependency on AI might lead to impersonal interactions if not managed carefully.
Complexity in setting up custom branding and widgets might require additional time and resources for non-technical users.
AI and real-time chat support might lead to higher operational costs for smaller businesses.
Order tracking feature might require integration with existing systems, which might be challenging for some users.