People-centered customer service platform for eCommerce brands
Gladly helps eCommerce brands deliver personal customer service that builds loyalty and lifetime value. Focused on people, not tickets, it matches customers with the right agents for personalized support. By unifying all communication channels—email, SMS, chat, social messaging, and voice—into one seamless platform, Gladly gives agents a complete view of each customer’s history, ensuring faster resolutions and meaningful interactions that drive business growth.
Live chat with shoppers on Facebook Messenger, Instagram...
Advanced Helpdesk: FAQ builder, help center, support widget...
Solve support tickets faster with a helpdesk built for D2C...
Live chat app. Live chat helpdesk inbox for customer support...