Shopify Conversation history apps 2026

Chatway Live Chat & WhatsApp

$29-$149 / Month

9.2

245 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Gladly: CX AI built for LTV

$120 / Month

8.5

28 Reviews

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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.

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Single view history

Unified communication stream

Personalized self-service

Integrated voice support

Agent skill matching

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Fullcourt

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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.

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Order management

Efficient search

Unified inbox

Customer context

Team workflow organization

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Webkul Ask A Question

$15 / Month

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Boosts sales by enabling customer questions on product pages Show more

Webkul Ask A Question is a powerful app designed to streamline customer interactions by enabling a seamless way to address customer inquiries and concerns. This app allows customers to easily ask questions related to products, while merchants can provide timely and appropriate responses, fostering a hassle-free and trustworthy shopping experience. As a key feature, frequently asked questions can be converted into FAQ sections on product pages, helping to inform future customers and reduce repetitive queries. Administrators have the ability to view conversation history with customers and manage their interactions efficiently. Email notifications ensure that admins are promptly informed of new customer queries, allowing for quick response times. With Webkul Ask A Question, businesses can enhance customer satisfaction and trust, ultimately driving an increase in sales.

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Conversation history

Email notifications

Customer questions

Email configuration

Query management

Faq conversion

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Waizy.Pro ‑ AI LiveChat & WA

$29-$379 / Month

8.2

2 Reviews

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AI Agent for tailored support, unified chats, and centralized brand management. Show more

WaizyPro - AI Agent is designed to revolutionize the way businesses interact with their customers through sophisticated AI-driven conversations. By unifying store interactions with natural, automated chats, the app provides tailored product guidance and specialized customer support. This app centralizes brand information, ensuring that AI conversational agents can offer accurate, brand-specific answers. WaizyPro's centralized inbox feature helps businesses view and manage all AI-driven interactions, enabling them to identify customer needs in real time. This also facilitates more targeted and relevant outreach through effective contact management. The intuitive design of WaizyPro not only engages visitors but also simplifies support processes, making it an indispensable tool for modern businesses looking to enhance customer engagement.

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Centralized inbox

Ai-driven conversations

Brand hub

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Aimdoc

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Aimdoc is an AI-powered sales assistant that engages website visitors with personalized conversation Show more

Aimdoc is a cutting-edge AI-powered sales assistant crafted to elevate customer engagement and drive sales growth through tailored interactions. The app excels in lead capture and qualification, engaging website visitors automatically and assessing leads based on specific criteria to streamline the sales pipeline. One of Aimdoc's standout features is its seamless live chat handover, which ensures smooth transitions from AI to human agents when needed, maintaining a high-quality customer experience. Additionally, Aimdoc integrates with calendar systems, facilitating effortless scheduling of meetings with qualified leads, thus enhancing sales efficiency. The app also supports robust CRM integrations, including compatibility with popular platforms like HubSpot and Salesforce, making it easier for businesses to manage leads and nurture relationships. Aimdoc empowers sales teams with the tools needed to optimize customer interactions, providing a blend of automation and human touch for superior sales performance.

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Crm integration

Live chat

Lead capture

Calendar integration

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AiSDR

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AiSDR - the first AI sales outreach agent that can hold a meaningful conversation Show more

AiSDR is a revolutionary AI-powered sales development representative designed to seamlessly mimic human interaction and hold meaningful end-to-end conversations with prospects. This cutting-edge app is capable of expertly addressing and overcoming incoming questions and objections, significantly enhancing the lead conversion process. Whether through emails, LinkedIn messages, or texts, AiSDR delivers responses that are indistinguishable from those crafted by a human, ensuring a natural and engaging communication experience. By leveraging sophisticated natural language processing capabilities, AiSDR maintains an efficient and effective dialogue, driving sales engagement to new heights. With AiSDR, businesses can expect not only increased productivity and lead conversion rates but also a consistent and personalized touch in every interaction, ensuring quality and authenticity in outreach efforts.

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End-to-end conversations

Tackle objections

Multi-channel outreach

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Regal AI Phone Agent

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See how AI can transform every customer conversation—right now. Ready to hear the difference? Show more

The Regal AI Phone Agent is an innovative voice-activated AI service tailored to streamline call management by autonomously handling repetitive and structured phone interactions. Ideal for tasks such as appointment scheduling, lead qualification, and reminder calls, it allows human agents to dedicate their efforts to more intricate customer engagements. Capable of managing up to 50 calls simultaneously, the AI system ensures that any complex issues are promptly transferred to live agents, ensuring no compromise in service quality. Its seamless integration with CRM systems and Regal contact profiles guarantees efficient and cohesive customer interactions, always reflecting the brand's voice. Moreover, the application upholds compliance with the Telephone Consumer Protection Act (TCPA), ensuring all interactions meet regulatory standards. The Regal AI Phone Agent, thus, empowers businesses with scalable, efficient, and brand-aligned customer communication solutions.

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Crm integration

Voice-enabled ai

Autonomous call handling

Complex call transfer

Scalable engagement

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bolt new ai

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"Create real software through natural conversation(https://boltnew.ai/)" Show more

Bolt New AI redefines software development by leveraging advanced natural language processing to make application creation accessible to everyone. Powered by DeepSeek V3, this open-source platform enables users, regardless of their technical expertise, to transform conversational prompts into fully functional software effortlessly. This democratization of development encourages innovation and creativity by removing traditional barriers to entry. Additionally, Bolt New AI emphasizes transparency and collaboration through community-driven enhancements and integrates smoothly with popular industry tools such as GitHub. With this platform, both novices and experienced developers can contribute to an evolving ecosystem, fostering a more inclusive and dynamic software development landscape.

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Seamless integration

Natural language processing

Ai-assisted development

Open-source platform

Conversational software creation

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LobeChat

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AI conversation platform with multi-model support Show more

LobeChat is an innovative open-source AI chat platform designed for creating custom chatbots and engaging with various AI models. It empowers users to build tailored conversational experiences by offering advanced features such as speech synthesis and visual recognition. The platform's extensible plugin system further enhances its versatility, allowing users to integrate additional functionalities seamlessly. Whether for personal projects or business solutions, LobeChat provides a robust environment for exploring AI-driven interactions. Its user-friendly interface and flexible design make it accessible to both beginners and experienced developers. With LobeChat, the possibilities for creative and functional chatbot development are practically limitless.

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Custom chatbots

Multi-model support

Speech synthesis

Visual recognition

Extensible plugin

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inSnap

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AI voice chat (real-time conversation), AI video, AI character,

Ai video creation

Custom avatars

Ai voice chat

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Dori: AI Search & AI Chatbot

$6-$170 / Month

9.1

3 Reviews

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AI shopping assistant offering personalized product recommendations via natural conversation.

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WhatsApp & Helpdesk ‑ MyAlice

$60-$180 / Month

7.1

10 Reviews

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Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.

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Live chat widget

Order management

Broadcast campaigns

Unified inbox

Cart recovery automation

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Autochat Messaging Button

4 Reviews

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Start WhatsApp and FB Messenger Chats Directly from your Store Show more

Autochat Messaging Button is a powerful tool designed to keep you connected with your customers through popular platforms like WhatsApp and Facebook Messenger. This app ensures you are always available to follow up on conversation threads with your existing customers, making it easier to provide timely assistance to potential new clients without any time constraints. Visitors to your site can effortlessly initiate conversations through their preferred messaging apps, ensuring seamless communication. The app improves customer engagement by allowing you to address inquiries and provide support in a more personalized and efficient manner. Autochat Messaging Button not only enhances customer service but also promotes stronger customer relationships by facilitating continuous, real-time interactions. Stay connected and responsive, enhancing your business's communication strategy with this essential app.

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Whatsapp chats

Messenger chats

Customer follow-up

24/7 availability

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Text Drift

$29-$49 / Month

8.2

1 Reviews

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Take the conversation directly to the customer's phone.

Direct text messaging

Instant response opportunity

Engage new customers

Mobile device support

Increase sales rate

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Tipi Help

$10 / Month

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Help Desk app embedded in your store admin Show more

Tipi is an intuitive app designed to elevate customer support services for retail stores, ensuring customer satisfaction and repeat business. Its user-friendly interface is packed with powerful features that enable swift resolution of customer inquiries. Within just an hour, you can become proficient in using Tipi, allowing you to deliver exceptional and personalized support with ease. By centralizing all customer support conversations, Tipi streamlines communication, ensuring that no query goes unanswered. Assign tasks efficiently to your support team members and implement a seamless conversation workflow for better team collaboration. Integrated directly into your store's admin interface, Tipi provides a cohesive experience that simplifies the support process and enhances overall productivity.

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Streamlined workflow

Centralized support conversations

Assign support tasks

Admin interface integration

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GPT‑4o Sales Assistant

$9 / Month

8.2

1 Reviews

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tak.chat: Boost sales with an automated conversation assistant Show more

GPT-4o Sales Assistant revolutionizes your online store experience by transforming it into a sales powerhouse with cutting-edge AI technology. Leveraging the power of the GPT-4o model, this ChatGPT-powered assistant seamlessly integrates with Shopify, providing real-time access to product and order data. The intuitive website widget and live chat feature enhance customer engagement, delivering instant and accurate responses to queries, thereby driving sales. Centralize all customer interactions in a single inbox and witness a significant boost in chat-to-order conversions. The app offers easy integration, allowing for accurate and prompt customer service, while providing the flexibility to train the AI with custom instructions to suit your specific business needs. Enjoy customizable branding options, such as logo and widget color, alongside a real-time analytics dashboard to monitor performance and customer engagement effectively. Redirect chats smoothly to a human agent when necessary and manage interactions with ease through the live chat function.

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Customizable branding

Real-time analytics

Easy integration

Seamless shopify integration

Ai-powered assistant

Real-time product data

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Smart Chatbot AI Assistant

$9-$99 / Month

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AI chatbot enhancing shopping with real-time, data-driven customer support. Show more

Smart Chatbot AI Assistant is a dynamic, AI-powered tool designed to enhance your Shopify store's customer service experience. This versatile chatbot seamlessly guides customers through your store, providing accurate and timely answers by leveraging data from your products, pages, blogs, store policies, and discounts. By automating responses to repetitive queries, it significantly reduces the workload on support staff, allowing for a more efficient allocation of resources. The chatbot's ability to understand and engage in natural, conversational interactions ensures a smoother, more personalized shopping journey for users. Additionally, it supports real-time discount enquiries and order tracking, enabling customers to access crucial information with ease. Overall, Smart Chatbot AI Assistant elevates customer engagement and satisfaction, making online shopping more intuitive and enjoyable.

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Order tracking

Real-time support

Natural conversation

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Wapikit ‑ WhatsApp Engagement

$59-$399 / Month

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Automate WhatsApp marketing for Shopify; boost conversions effortlessly. Show more

Wapikit ‑ WhatsApp Engagement is an innovative app designed to revolutionize your marketing strategy by automating WhatsApp communications. Seamlessly integrate your Shopify store to facilitate instant branded cart reminders, live order updates, and engaging product campaigns. This tool empowers D2C brands to effortlessly recover abandoned checkouts through smart, timed reminders, enhancing customer retention and driving conversions. Wapikit includes features like order confirmations, shipping updates, and COD verifications, ensuring that customers are informed at every step. With auto-sync capabilities, your Shopify customer list is easily imported for targeted broadcast campaigns. Additionally, enhance customer interaction by adding a branded WhatsApp chat widget, fostering a more personal and trusted connection. Tailored for growing brands, Wapikit turns every customer touchpoint into an opportunity for building lasting relationships.

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Customer engagement

Abandoned checkout recovery

Order confirmations

Chat widget integration

Shipping updates

Branded cart reminders

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Shopify Conversation history apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 6 Apps

Chatway Live Chat & WhatsApp

Gladly: CX AI built for LTV

Fullcourt

Webkul Ask A Question

Waizy.Pro ‑ AI LiveChat & WA

Charla Live Chat

Aimdoc

AiSDR

Regal AI Phone Agent

bolt new ai

LobeChat

inSnap

Dori: AI Search & AI Chatbot

WhatsApp & Helpdesk ‑ MyAlice

Autochat Messaging Button

Text Drift

Tipi Help

GPT‑4o Sales Assistant

Smart Chatbot AI Assistant

Wapikit ‑ WhatsApp Engagement