Shopify Conversation history apps 2025

Chatway Live Chat & WhatsApp

$15 / Month

8.9

362 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Webkul Ask A Question

$15 / Month

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Boosts sales by enabling customer questions on product pages Show more

Webkul Ask A Question is a powerful app designed to streamline customer interactions by enabling a seamless way to address customer inquiries and concerns. This app allows customers to easily ask questions related to products, while merchants can provide timely and appropriate responses, fostering a hassle-free and trustworthy shopping experience. As a key feature, frequently asked questions can be converted into FAQ sections on product pages, helping to inform future customers and reduce repetitive queries. Administrators have the ability to view conversation history with customers and manage their interactions efficiently. Email notifications ensure that admins are promptly informed of new customer queries, allowing for quick response times. With Webkul Ask A Question, businesses can enhance customer satisfaction and trust, ultimately driving an increase in sales.

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Conversation history

Email notifications

Customer questions

Email configuration

Query management

Faq conversion

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Charla Live Chat

$6 / Month

8.2

11 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Gladly

$180-$210 / Month

7.7

27 Reviews

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People-centered customer service platform for eCommerce brands Show more

Gladly is a revolutionary customer service platform that prioritizes people over tickets, offering a holistic view of the customer journey. Tailored for commerce brands, it seamlessly connects customers to the right agents by leveraging a comprehensive, lifelong conversational stream that includes voice, email, SMS, chat, social messaging, and self-service. This unified approach eliminates the inefficiencies of channel switching and ensures full conversation histories are always available. By threading all communication channels into a single, time-organized stream, Gladly transforms agents into brand heroes capable of delivering exceptional, personalized service. This platform not only reduces costs and complexity with its all-in-one solution but also enhances customer experiences by matching them with agents based on real-time data and skills. It’s no wonder that some of the world's most cherished brands rely on Gladly to elevate their customer service experience.

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Single view history

Unified communication stream

Personalized self-service

Integrated voice support

Agent skill matching

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Fullcourt

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The simple, easy-to-use, affordable ecommerce helpdesk Show more

Fullcourt is a powerful ecommerce helpdesk designed to streamline customer support for Shopify stores by consolidating all support channels into a single interface. It integrates email, Instagram, and Facebook messages into one unified inbox, enabling your team to respond to customer inquiries faster and with greater organization. Fullcourt allows users to efficiently manage orders by editing, refunding, and duplicating them directly within the app, significantly reducing time spent and minimizing errors. It provides comprehensive access to order details and past conversation history, ensuring your team can handle customer issues with complete context. To enhance workflow management, Fullcourt facilitates the assignment of tickets, addition of internal notes, and usage of tags to keep everything organized. Additionally, its robust search features allow team members to quickly find messages, orders, and conversations, ensuring accurate and timely responses to customer needs.

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Order management

Efficient search

Unified inbox

Customer context

Team workflow organization

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Simple Price History

$4.99-$9.99 / Month

8.2

1 Reviews

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Price history chart Show more

The Simple Price History app is an essential tool for web shops looking to comply with EU pricing regulations effortlessly. By recording and displaying product price changes, the app provides customers with clear, customizable line charts that show price history. This transparency helps build customer trust and loyalty, showcasing a commitment to honest business practices. By allowing users to view product prices up to a year back, the app enhances campaign effectiveness, enabling customers to make informed purchasing decisions. Simple Price History is designed with user convenience in mind, offering easy integration with Theme 2.0 and quick compliance fixes. This app not only aids in regulatory compliance but also positions your web shop as a trustworthy and customer-centric business. Feedback is highly appreciated to continuously improve and tailor the app to users' needs.

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Price history chart

Customizable line chart

Compliance with eu regulations

Shows past discounts

Campaign improvement

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Tickr Customer Login History

$9.99-$39.99 / Month

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Export Customer Login History data Show more

Tickr - Customer Login History is a powerful app designed to maximize the potential of your Shopify store by providing detailed insights into customer engagement. With this app, you can effortlessly monitor user logins and access the last login date of each customer, enabling you to better understand their activity and preferences. The app also offers unlimited CSV exports for targeted marketing, allowing you to tailor your marketing strategies effectively. Enhance your customer retention by generating discount codes in bulk and sending personalized email reminders. By leveraging these data-driven insights and marketing capabilities, you can elevate your store's performance and drive sales growth. Install Tickr today for seamless login tracking and enhanced customer interaction management.

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Generate discount codes

Export login data

Monitor user logins

Send email reminders

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Inventory History Guardian

$19.99-$39.99 / Month

8.2

1 Reviews

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Store and analyse inventory history beyond 90 days Show more

Inventory History Guardian is a cutting-edge app designed to enhance your inventory tracking capabilities beyond the conventional 90-day limit, allowing you to preserve essential data for long-term analysis. Ideal for merchants seeking to optimize restocking decisions, the app leverages historical trends, seasonal patterns, and product performance insights to drive smarter business strategies. By offering access to a comprehensive array of inventory insights, Inventory History Guardian helps streamline stock levels, mitigating overstock and stockout risks while enhancing cash flow management. The tool's robust features include unlimited storage of inventory history for all products and variants, saving stock levels for each location, and sophisticated graphing tools to analyze trends. Transform your historical data into actionable intelligence and ensure your inventory management aligns with the dynamic demands of your business.

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Extended tracking

Historical data insights

Trend prediction

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Ests Product Purchased Badge

$1.99 / Month

(1/5)

1 Reviews

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This app displays order history and badge on the store. Show more

Ests Product Purchased Badge is an innovative app designed to enhance the shopping experience for both online store owners and their customers. By integrating directly into your store's product and collection pages, the app provides personalized insights by displaying a purchase history badge when customers are logged in. This feature allows customers to easily view past purchases, including order details and dates, fostering a sense of familiarity and trust. Store owners can leverage this information to encourage cross-selling and upselling by reminding customers of their previous purchases. The app not only streamlines the shopping experience but also strengthens customer engagement by offering tailored recommendations based on purchase history. With Ests Product Purchased Badge, businesses can drive customer loyalty and boost sales through personalized interaction.

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Customer insights

Order history display

Purchase badges

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Histora: Product History

$25-$60 / Month

9.1

5 Reviews

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Effortless product history tracking with peace of mind. Show more

Histora is an indispensable tool for merchants seeking a comprehensive history of their product changes, including prices, images, tags, and even deleted listings. Designed with small businesses and growing brands in mind, it offers clear insights into catalog updates and integrates seamlessly with other apps in a familiar Shopify-like interface. Notable features such as image backups and note-taking enable merchants to prevent errors, streamline product management, and confidently track listing adjustments. The app includes a real-time activity dashboard, ensuring users can see the latest changes instantly. Its search and filter capabilities provide a clear and organized view of product history, making it easier to manage product catalogs. Histora's user-friendly platform helps merchants keep their online stores accurate and up-to-date, ultimately improving overall business efficiency.

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Image backup

Real-time dashboard

Search and filter

Product change tracking

Add notes

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WhatsApp & Helpdesk ‑ MyAlice

$60-$180 / Month

9.1

12 Reviews

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Centralize every order, every conversation, even social DMs. Show more

WhatsApp & Helpdesk - MyAlice is a comprehensive customer service platform designed to help eCommerce merchants capitalize on high-intent customer interactions across various messaging channels, including WhatsApp, Instagram, Facebook, Line, Telegram, and Viber. By centralizing communications, MyAlice allows businesses to seamlessly migrate from other platforms such as Gorgias, Zendesk, and Freshdesk, offering an integrated solution for managing customer inquiries. It prioritizes WhatsApp, email, chat, and social media comments/DMs in a unified feed, ensuring no customer message goes unanswered. With its live chat and social channel widget, merchants can efficiently support customers, potentially increasing sales. Additionally, MyAlice provides tools to send personalized WhatsApp campaigns, recover abandoned carts, and automate checkout reminders. This platform also integrates with Shopify, allowing users to view, edit, and manage orders directly within MyAlice, streamlining operations and enhancing customer experience.

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Live chat widget

Order management

Broadcast campaigns

Unified inbox

Cart recovery automation

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Autochat Messaging Button

(3/5)

4 Reviews

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Start WhatsApp and FB Messenger Chats Directly from your Store Show more

Autochat Messaging Button is a powerful tool designed to keep you connected with your customers through popular platforms like WhatsApp and Facebook Messenger. This app ensures you are always available to follow up on conversation threads with your existing customers, making it easier to provide timely assistance to potential new clients without any time constraints. Visitors to your site can effortlessly initiate conversations through their preferred messaging apps, ensuring seamless communication. The app improves customer engagement by allowing you to address inquiries and provide support in a more personalized and efficient manner. Autochat Messaging Button not only enhances customer service but also promotes stronger customer relationships by facilitating continuous, real-time interactions. Stay connected and responsive, enhancing your business's communication strategy with this essential app.

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Whatsapp chats

Messenger chats

Customer follow-up

24/7 availability

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Text Drift

$29-$49 / Month

8.2

2 Reviews

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Take the conversation directly to the customer's phone.

Direct text messaging

Instant response opportunity

Engage new customers

Mobile device support

Increase sales rate

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Tipi Help

$10 / Month

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Help Desk app embedded in your store admin Show more

Tipi is an intuitive app designed to elevate customer support services for retail stores, ensuring customer satisfaction and repeat business. Its user-friendly interface is packed with powerful features that enable swift resolution of customer inquiries. Within just an hour, you can become proficient in using Tipi, allowing you to deliver exceptional and personalized support with ease. By centralizing all customer support conversations, Tipi streamlines communication, ensuring that no query goes unanswered. Assign tasks efficiently to your support team members and implement a seamless conversation workflow for better team collaboration. Integrated directly into your store's admin interface, Tipi provides a cohesive experience that simplifies the support process and enhances overall productivity.

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Streamlined workflow

Centralized support conversations

Assign support tasks

Admin interface integration

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GPT‑4o Sales Assistant

$9 / Month

8.2

2 Reviews

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tak.chat: Boost sales with an automated conversation assistant Show more

GPT-4o Sales Assistant revolutionizes your online store experience by transforming it into a sales powerhouse with cutting-edge AI technology. Leveraging the power of the GPT-4o model, this ChatGPT-powered assistant seamlessly integrates with Shopify, providing real-time access to product and order data. The intuitive website widget and live chat feature enhance customer engagement, delivering instant and accurate responses to queries, thereby driving sales. Centralize all customer interactions in a single inbox and witness a significant boost in chat-to-order conversions. The app offers easy integration, allowing for accurate and prompt customer service, while providing the flexibility to train the AI with custom instructions to suit your specific business needs. Enjoy customizable branding options, such as logo and widget color, alongside a real-time analytics dashboard to monitor performance and customer engagement effectively. Redirect chats smoothly to a human agent when necessary and manage interactions with ease through the live chat function.

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Customizable branding

Real-time analytics

Easy integration

Seamless shopify integration

Ai-powered assistant

Real-time product data

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Frykland ‑ Price History

$4.99 / Month

8.2

4 Reviews

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Saves price changes and calculates prior sale price Show more

Frykland ‑ Price History is an essential tool for EU-based merchants looking to navigate pricing regulations with ease and transparency. Designed to comply with the EU Price Indication Directive, this app automatically displays the lowest price of a product in the 30 days preceding a sale. This feature not only ensures regulatory compliance but also enhances consumer trust by promoting honest business practices. Seamlessly integrated with Online Store 2.0, Frykland ‑ Price History allows for easy placement of price history on product pages, offering effortless management for store owners. The app's versatile settings accommodate stricter price regulations in various countries, providing peace of mind to merchants. Additionally, its Theme Extension and liquid code capabilities enable individual modifications for tailored integration into different store themes. With Frykland, store owners can boost their credibility while keeping up with complex pricing laws without any hassle.

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Seamless integration

Customizable display

Transparent pricing

Price change tracking

30-day lowest price

Regulation compliance

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Latori Best Price Indicator

$9.99-$79.99 / Month

9.1

4 Reviews

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Clarity and Truthfulness in pricing according to EU Directive Show more

The Latori Best Price Indicator is designed to streamline your compliance with the new Price Indication Ordinance (PAngV), which mandates that the lowest price in the last 30 days be displayed as the comparison price. Managing this manually can be time-consuming, but this app automates the process by storing the lowest price in a metafield, making it easy to display in your shop effortlessly. With the ability to track prices for 30 days or longer depending on your settings, you never have to worry about missing compliance marks again. The app ensures real-time updates of prices to reflect any changes promptly. This legal certainty is achieved through automatic metafield updates, freeing you from the hassle and reducing the risk of manual errors. Leveraging Latori Best Price Indicator not only keeps you compliant but also saves valuable time.

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Real-time updates

Price history storage

Automatic compliance

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RemPro: Product View History

$3 / Month

(3.6/5)

3 Reviews

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顧客体験向上のために、商品閲覧履歴をサンクスページのアップセルに使おう！ Show more

RemPro is an innovative app that allows merchants to effortlessly display product browsing history on customer pages without needing to enlist the help of an engineer. By integrating directly with the theme editor, merchants can add this feature with ease, enhancing user experience and boosting customer affinity for their store. The app records browsing history for up to six products, stored in cookies, whenever a product detail page is accessed. This allows customers to quickly revisit products they are interested in through an accessible history feature. Additionally, merchants have the flexibility to display the browsing history at any desired location on their online store. Furthermore, they can customize the display settings, such as the number of items shown or the headings, to better fit their store's aesthetics and improve engagement.

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Theme editor integration

Upsell products

Display browsing history

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Undo: Backup and Restore

$9-$99 / Month

8.2

3 Reviews

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Backup every change you make, restore any item in one click Show more

Undo: Backup and Restore is a robust app designed to safeguard your Shopify store by continuously tracking changes to products, images, collections, and other critical assets like pages, blogs, and articles in real time. This app monitors updates several times per hour, ensuring that even theme modifications are carefully recorded. If accidental deletions or misconfigurations occur, you can effortlessly revert to a previous version, minimizing downtime and preventing loss of sales. Undo provides reliable backup capabilities for all essential Shopify objects and images, maintaining a 365-day history for peace of mind. Its seamless integration with Accentuate Custom Fields, including custom images, ensures that your store's unique elements are also protected. With Undo, you can navigate and rectify unwanted changes with just a click, providing a safety net against buggy app interference and operational mishaps.

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Real-time tracking

One-click restore

Theme updates tracking

Accentuate fields integration

Asset backup

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Omnibus Price Tracker

$5-$15 / Month

6.6

1 Reviews

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Offer legal discounts in Europe, no coding, fully automated! Show more

Cronum: Price Changes is the ultimate app for businesses aiming to stay compliant with EU Price Indication and Omnibus Directives while boosting sales through legal discounts. With its user-friendly interface, you can set up the app in under five minutes, requiring no technical expertise. It offers a host of features such as customizable design and comprehensive language translation, making it perfect for international markets. The app's automatic price documentation ensures you're showcasing the most competitive prices from the past 30 days, helping to prevent fines. Additionally, Cronum enhances the shopping experience with mobile optimization, bulk editing capabilities, and improved SEO. It stands out with its smart price tracking, which auto-detects and displays changes for all your products, ensuring transparency and competitiveness. With fast loading times, even for stores with extensive product catalogs, Cronum is designed to keep your store compliant and attractive.

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No coding required

Legal discount compliance

Automated discount application

Eu directives adherence

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Shopify Conversation history apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 5 Apps

Chatway Live Chat & WhatsApp

Webkul Ask A Question

Charla Live Chat

Gladly

Fullcourt

Simple Price History

Tickr Customer Login History

Inventory History Guardian

Ests Product Purchased Badge

Histora: Product History

WhatsApp & Helpdesk ‑ MyAlice

Autochat Messaging Button

Text Drift

Tipi Help

GPT‑4o Sales Assistant

Frykland ‑ Price History

Latori Best Price Indicator

RemPro: Product View History

Undo: Backup and Restore

Omnibus Price Tracker