Zotabox Contact Form Builder

Develop by Shopify

$12.99-$79.99

/ Month

Free plan available 14 Days Free Trial

Verified

Add multiple, embeddable contact forms to your website.

User-friendly layout

Multiple forms

Automated responses

Flexible display settings

Unlimited submissions

About Zotabox Contact Form Builder

Launched Aug 28, 2014

Built by Shopify

Address

500 7th Avenue, Floor 8, New York, NY, 10018, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms

10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms.

Add multiple choices, checkboxes, dropdown menus, file attachment, dates
Collect detailed submissions in email with options to CC/BCC/choose departments
Customize forms, submit buttons and automatic email reply with images and colors
Build and activate multiple forms at once with various display rules and timings
24H in-app Chat support to assist with technical issues and email integration

Pros

30-day free trial with no payment information required
Dedicated 24H in-app chat support ensures continuous assistance
User-friendly and simple layout that makes form filling hassle-free
Affordable plans with unlimited submissions
Ability to activate multiple forms simultaneously for different onsite funnels
Automated responses and easy tracking of email collection funnels
Flexible pop-up/tab and display settings enhance user experience

Cons

No mention of integration capabilities with other tools or platforms
Potential for pop-ups to be seen as intrusive by website visitors
Limited customization options might not fit all branding needs
Lack of detailed analytics features for in-depth performance tracking
The reliance on in-app chat support might not suit users preferring other support channels

Top Helpful Reviews

Alpine Luddites

Mar 02, 2025 on Shopify

setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.

Nova India

Jan 06, 2025 on Shopify

Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.

Justthegoods

Feb 11, 2024 on Shopify

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-) update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

Livesound

Oct 25, 2023 on Shopify

How do I get in contact with you? Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week. There is no means to get in contact with support anymore, only an FAQ page?

Dapper Geek Usa

Oct 06, 2016 on Shopify

I've been looking for this app for weeks, i just didn't exactly know what i was looking for! Easy to use, lots of great options. Thanks! www.dappergeekusa.com

Bless Linen

Aug 30, 2016 on Shopify

Nice app - looks professional and very easy to customize! Do not require developer's skills. Recommend!

Kerstins Nature Products

Jun 30, 2016 on Shopify

It is very easy to use. I am not good with computer things but this was simple and the perfect solution for my store www.kerstins-nature-products.myshopify.com. And another plus - it's free. Thank you for making this app available

Atalya Designs

May 31, 2016 on Shopify

Great app, a real joy to use and makes our life a lot easier. I'm thoroughly impressed with it and I believe it helps give confidence to our customers, to know they can contact us any time. Many thanks!

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