Shopify Communication apps 2025

Rly: WhatsApp Chat & Marketing

9.2

38 Reviews

Quickly answer customer queries and improve your conversions Show more

WhatsApp Chat Button by RQ is your gateway to enhanced customer interaction on your Shopify store. This user-friendly app allows you to integrate WhatsApp communication seamlessly, ensuring you're always connected with your customers. With just a few clicks, you can add a chat button to your store, customized with your phone number and a prefilled message, to streamline conversations. Whether your customers are using a computer or a mobile device, the chat button facilitates instant communication, helping you avoid missed opportunities and eliminate communication hurdles. Experience the convenience of direct WhatsApp messaging to boost customer satisfaction and engagement effortlessly.

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Easy installation

Customizable chat button

Mobile and desktop compatibility

Direct customer communication

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Formful – Contact Form Builder

$4.99-$9.99 / Month

7.3

85 Reviews

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AI multillanguage form builder with captcha and upload fields Show more

Formful – Contact Form Builder is a versatile app designed to enhance your e-commerce capabilities by offering a streamlined, no-code form-building experience. With its intuitive drag-and-drop builder, you can effortlessly create a variety of custom forms such as warranty claims, product registrations, extended contact forms, and customer registrations, all without the need for programming knowledge. The app is equipped with AI tools that suggest optimal form fields, further easing the creation process. Formful supports Online Store 2.0 themes, ensuring that your forms maintain a native appearance and integrate seamlessly with your store's aesthetic. Additionally, it features a multilanguage option, enabling you to translate forms and emails to match the languages supported by your shop, thus enhancing communication with a diverse customer base. Automation tools allow you to connect forms with Shopify customers and third-party apps, while the upload field feature lets users attach files or images effortlessly. Whether you are collecting valuable customer data or streamlining business communication, Formful is the ideal solution for optimizing your e-commerce workflow.

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Captcha integration

Data collection

Multilanguage support

Drag and drop

Customer management

Store integration

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MyShop ‑ Chat Link WP Button

7

43 Reviews

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An easy way to communicate with your customers quickly. Show more

MyShop WhatsApp Button is a versatile application designed to enhance customer interaction on your website by adding a convenient WhatsApp button. This app not only allows visitors to easily send messages through WhatsApp but also provides the functionality to add phone and email buttons for alternative contact options. Compatible with both mobile and desktop versions, these buttons can be pinned anywhere on your site for optimal visibility. Users have the flexibility to customize the description texts, making it easy to tailor the buttons to fit the website's design and communication style. Additionally, the app offers the ability to hide or display these buttons based on the device, ensuring a seamless user experience. Enhance your website's communication capabilities today with MyShop WhatsApp Button and transform the way you connect with visitors.

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Mobile compatible

Whatsapp button

Phone button

Email button

Desktop compatible

Custom notification

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Zotabox Contact Form Builder

$12.99-$79.99 / Month

7.4

134 Reviews

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Add multiple, embeddable contact forms to your website. Show more

Zotabox Contact Form Builder enhances your online store's communication with an intuitive and user-friendly interface, ensuring that customers can reach out effortlessly. Enjoy a 30-day free trial with no payment details needed, allowing you to experience the seamless connection this tool provides. With unlimited submissions and affordable plans, keep your communication channels wide open and flexible to meet your business needs. Activate multiple forms simultaneously to target different on-site funnels and automate responses to streamline your email collection process. The app offers customizable pop-up/tab and display settings to enhance user experience and ensure timely engagement. Plus, tap into the dedicated 24/7 in-app chat support for any assistance needed. Say goodbye to communication barriers and welcome a reliable connection for happier, more connected customers.

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User-friendly layout

Multiple forms

Automated responses

Flexible display settings

Unlimited submissions

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Notify Rush

$14.99 / Month

8.2

1 Reviews

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Send bulk customer updates seamlessly with powerful email tool Show more

Notify Rush is a powerful tool designed to elevate the way merchants communicate with their customers. By offering bulk messaging capabilities, the app allows merchants to efficiently disseminate order updates or information about backordered products, ensuring all parties are kept in the loop without delay. Users can leverage its intuitive interface to search and filter products by various criteria, such as fulfillment status, making it easy to target specific customer groups. Merchants can also personalize bulk emails to align with their brand, enhancing the customer experience. All these features are seamlessly integrated into a single dashboard, allowing for streamlined management and oversight of communications. Ultimately, Notify Rush not only saves time but significantly improves transparency and customer satisfaction.

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Customizable emails

Bulk messaging

Dashboard management

Product search

Status filtering

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Benam Chat

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A spam free communication channel between brands and customers Show more

Benam Chat is an innovative communication tool designed to enhance business-customer interactions by enabling real-time engagement through voice and video calls directly from a chat widget. This platform allows businesses to provide personalized support across multiple channels without requiring a phone number, thus maintaining customer privacy. By integrating the chat widget into their systems, companies can elevate customer engagement and deliver prompt assistance, which significantly enhances the overall customer experience. Businesses can customize the chat interface to align with their brand identity, ensuring a cohesive and professional appearance. The ability to seamlessly transition from text-based interactions to audio and video calls offers a comprehensive solution for addressing customer queries dynamically. Benam Chat is optimal for businesses aiming to streamline communication while reinforcing customer trust and satisfaction.

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Real-time engagement

Multiple channels

Customisable widget

Voice/video calls

Personalised support

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Crowdsender

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Connect your couriers to Crowdsender to manage all your orders Show more

Crowdsender is a comprehensive app designed to streamline your e-commerce shipments while enhancing customer communication throughout the delivery process. In just under five minutes, users can effortlessly add their shipping contracts, generate courier labels, and validate addresses automatically, significantly boosting operational efficiency. The app offers a customizable order tracking portal, enabling businesses to create unique customer experiences that bolster post-sales engagement. With features like automated rules for shipping and collection, Crowdsender helps businesses scale effectively without compromising on service quality. The platform empowers collaboration by allowing users to define roles and invite team members, fostering a unified approach to shipment management. Moreover, Crowdsender’s proactive alerting system and customizable notifications with cross-selling options aim to reduce delivery incidents and open new avenues for increasing sales, making it an indispensable tool for modern e-commerce businesses.

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Order management

Custom notifications

Team collaboration

Address validation

Custom tracking page

Label generation

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Capabl – Fulfillment Analytics

$99-$349 / Month

8.2

1 Reviews

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Maximize sales with on-time monitoring of shipments Show more

Capabl – Fulfillment Analytics is a powerful tool designed to track key performance indicators (KPIs) like on-time and delayed shipments, ensuring transparency and efficiency with your fulfillment provider. By automating performance tracking, it eliminates the need for cumbersome spreadsheets and manual calculations, streamlining data management and enhancing operational productivity. Capabl provides comprehensive insights necessary for delivering an exceptional customer experience, allowing businesses to proactively identify and resolve potential issues. The app facilitates better communication through automatic alerts and data sharing, helping users stay ahead of customer concerns. It enables accurate tracking of on-time order fulfillment against service level agreements (SLAs) with fulfillment providers. Furthermore, advanced reporting and analytics offer detailed insights into all fulfillment and shipping metrics, supported by automated scorecards and dashboards. With automated data synchronization, Capabl reduces manual data syncing across fulfillment applications, keeping your operations smooth and informed.

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Advanced reporting

Data synchronization

Track fulfillment kpis

Insightful dashboards

Automate performance tracking

Set up alerts

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K: WeChat Button + AI

$9.99 / Month

8.2

2 Reviews

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"Instant WeChat chat integration for seamless website customer communication." Show more

"K: WeChat Button" is an innovative app designed to enhance your website's communication capabilities by easily integrating WeChat, a widely-used messaging platform. This customizable chat button enables your site visitors to connect with you in real-time, facilitating instant communication for sales inquiries, support, or general questions. By allowing users to message directly through WeChat, the app leverages a familiar platform to create quick, easy, and reliable interaction. It offers the option to direct visitors to specific team members or departments, ensuring targeted and efficient support. Not only does it provide a seamless experience across desktop, tablet, and mobile devices, but it also allows you to match the chat button with your brand’s identity using personalized icons, colors, and welcome text. Installing WeChat Button empowers your website visitors to reach out effortlessly, helping build trust through fast and effective responses.

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Device compatibility

Real-time communication

Instant integration

Customizable button

Direct messaging

Brand alignment

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WC: Invite To WhatsApp Channel

$19.99 / Month

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Seamlessly invite customers to join your WhatsApp channels. Show more

WC: Invite To WhatsApp Channel is an innovative app designed to revolutionize customer engagement for your store. It allows you to effortlessly invite customers to your WhatsApp channels, enabling direct and effective communication on a platform known for its high open and response rates. By utilizing WhatsApp’s powerful features, you can tackle low engagement and retention issues, driving more sales and improving customer experiences. Share product catalogs seamlessly and offer exclusive rewards to enhance customer loyalty. Furthermore, the app provides tools to monitor and analyze customer interactions, offering valuable insights to tailor your offerings better. With WC: Invite To WhatsApp Channel, you can boost your store’s communication strategy and create a more interactive and rewarding experience for your customers.

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Quick communication

Single-click invites

Share product catalogues

Monitor customer interactions

Share exclusive rewards

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Meow Engage: Zalo Integrate

$4.99 / Month

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Post-purchase Experience Show more

Meow: Engage is an intuitive app designed to enhance the shopping experience by providing robust order notification and tracking services. Upon order confirmation, users receive professional notifications, ensuring they are promptly informed about their order status. The app also facilitates seamless order tracking, allowing customers to stay updated on their purchase every step of the way. Meow: Engage optimizes communication and streamlines order management processes, ensuring users have access to comprehensive information for a hassle-free shopping experience. Additionally, the app notifies users when orders are processed for shipping or canceled, keeping them informed at all times. For developers, Meow: Engage offers API support to integrate these functionalities into their own systems, making it a versatile tool for businesses and customers alike.

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Order tracking

Api integration

Order notifications

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TechShip

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Streamline order delivery and manage shipments seamlessly with TechShip. Show more

TechShip is an innovative app designed to streamline order delivery for merchants by efficiently managing shipments. By integrating seamlessly with platforms like Shopify, TechShip enables users to create shipments directly from their stores, ensuring an easy and reliable shipping process. The app supports both Arabic and English, enhancing communication and operational efficiency across diverse markets. With TechShip, merchants can connect with comprehensive shipping services, simplifying their order management operations. Whether you're processing domestic or international orders, TechShip provides a smooth and dependable delivery solution. Make your shipping process effortless and enhance your business efficiency with TechShip today.

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Order management

Platform integration

Cod support

Delivery tracking

Shipment creation

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TW ‑ Notify team on Slack

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"Streamline team updates with real-time Shopify notifications on Slack." Show more

TW - Notify Team on Slack is a robust app designed to seamlessly integrate your Shopify store with Slack, ensuring your team stays up-to-date with crucial store activities in real-time. With this app, you can receive instant alerts for new orders, stockouts, low inventory, and daily sales updates, all sent directly to designated Slack channels. This enhances team communication and keeps everyone aligned on store operations. The app is minimal yet powerful, focusing on core features that streamline workflows and adapt based on user feedback. By choosing TW - Notify Team on Slack, you enhance team collaboration, ensuring that no critical update is ever overlooked. Experience the ease of managing your store's notifications and keep your team informed effortlessly.

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Real-time notifications

Out-of-stock alerts

Order alerts

Daily sales summaries

Low stock warnings

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Arrivy

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Supercharge Your Deliveries Show more

Arrivy is a powerful tool that integrates seamlessly with Shopify to streamline operations between sales and field teams. This app allows you to create standalone jobs or bookings directly within your Shopify orders, making the handoff to operations hassle-free. It enhances the service experience by equipping your field team with essential job data, custom delivery forms, and optimized routes, ensuring a smooth day-of experience. Arrivy promotes open communication among all parties involved, minimizing the risk of missed messages. It efficiently manages complex deliveries across multiple warehouses and provides dynamic inspection sheets and proof of deliveries. By giving customers easy access to information, Arrivy keeps them engaged and informed throughout the process. This integration empowers businesses to deliver exceptional service and operational efficiency.

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Customer engagement

Shopify integration

Multiple warehouses

Create standalone jobs

Custom delivery forms

Efficient routes

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Guse ‑ Simple Image Upload

$6.99-$17.98 / Month

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Link photos to orders quickly with this easy-to-use uploader Show more

Guse ‑ Simple Image Upload is an innovative app designed to streamline the process of collecting customer photos for merchants dealing in personalized products. This tool is especially beneficial for sellers of custom items, addressing the chaotic management of emailed images by integrating a seamless, automated image-order linking system. The app boasts an easy setup process, a user-friendly interface, and is compatible with most Shopify themes, ensuring a hassle-free experience for both merchants and customers. With its one-click image uploads, customers can swiftly attach photos to their orders, which are then automatically matched to the correct purchases. This not only enhances communication but also significantly reduces errors and saves time, ultimately leading to increased customer satisfaction. Ideal for markets involving custom printing, personalized gifts, or bespoke services, Guse optimizes operational efficiency and accuracy.

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Easy setup

User-friendly

One-click uploads

Time-saving

Automated linking

Improved accuracy

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YouQuote: Request a Quote Form

$14.99 / Month

8.2

27 Reviews

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Let customers make wishlist of products and request quote Show more

YouQuote: Request a Quote Form is a comprehensive application designed to streamline the process for customers who need custom pricing. With this app, customers can easily request quotes directly from product or collection pages and compile their quotes into a quotelist for submission to shop owners. The app simplifies the creation of draft orders, allowing for edits and discounts as needed, making it a robust tool for any shopping cart environment. Shop owners can efficiently manage requests by accessing a detailed quote list featuring quote ID, date, customer name, email, and additional comments. Enhanced search capabilities help locate specific requests through filtering by date, email, or type. Merchants also receive email notifications for every quote request and have the flexibility to modify the fields on the quote form, ensuring an optimal communication channel between buyers and sellers. This app serves as an invaluable tool for both customers seeking quotes and merchants aiming to offer tailored pricing solutions.

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Email notifications

Draft order creation

Custom quote requests

Add to quotelist

Request from product pages

Edit and add discounts

Install App

Whatsy: WhatsApp Chat & Share

9.1

40 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

1 Reviews

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"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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HelpEcho ‑ Customer Support

$5.99-$49.99 / Month

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Effortless support management: streamline ticketing, automate responses, enhance communications. Show more

HelpEcho - Customer Support is a comprehensive solution designed to streamline your customer service operations. By offering robust ticketing features, it converts customer emails into trackable tickets effortlessly, ensuring nothing falls through the cracks. With multichannel communication and a dedicated customer portal, you can manage all support queries from one organized dashboard. The app enhances efficiency through smart sorting, saved replies, and workflow automation, allowing your support team to resolve issues swiftly and effectively. HelpEcho is equipped to handle unlimited agents, ensuring your entire team can collaborate without restrictions. Additionally, it empowers businesses to send branded notifications, keeping all stakeholders informed. Elevate your customer service experience and grow your brand with HelpEcho’s seamless and professional support tools.

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Workflow automation

Customer portal

Dashboard management

Multichannel communication

Branded notifications

Saved replies

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Ticket Spot

$9.99-$49 / Month

7.7

20 Reviews

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Event Success Simplified: Tickets, Automation and Promotion Show more

Ticket Spot is an innovative app designed to seamlessly integrate with your Shopify Store, providing a comprehensive ticketing solution for a wide range of events. The app streamlines the attendee management process, allowing transactions via Shopify Checkout while efficiently handling communication and event check-ins. Enhance your website’s functionality and aesthetic with Ticket Spot’s customizable event widget, enabling the display of events in your unique brand style. Additionally, Ticket Spot extends its capabilities by connecting with services like Eventbrite, ensuring thorough and versatile event management. Simplify your event operations with features that automate messages and reminders, boosting attendee interaction and engagement. The app also supports event promotion across various social media networks, expanding your event's reach and visibility. By integrating Ticket Spot, you gain a powerful tool to elevate your event management and promotion strategy.

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Automated messages

Ticketing options

Attendee management

Event widget

Social media promotion

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Shopify Communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 23 Apps

Rly: WhatsApp Chat & Marketing

Formful – Contact Form Builder

MyShop ‑ Chat Link WP Button

Zotabox Contact Form Builder

Notify Rush

Benam Chat

Crowdsender

Capabl – Fulfillment Analytics

K: WeChat Button + AI

WC: Invite To WhatsApp Channel

Meow Engage: Zalo Integrate

TechShip

TW ‑ Notify team on Slack

Arrivy

Guse ‑ Simple Image Upload

YouQuote: Request a Quote Form

Whatsy: WhatsApp Chat & Share

oodles: Chatbot, SMS & Loyalty

HelpEcho ‑ Customer Support

Ticket Spot