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Benam Chat logo

Benam Chat

Develop by Shopify
Free App

A spam free communication channel between brands and customers

Real-time engagement
Multiple channels
Customisable widget
Voice/video calls
Personalised support
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About Benam Chat

Launched Apr 19, 2023

Categories

Chat

Built by Shopify

Address

2101 4th Ave, Suite 2300, Seattle, WA, 98121, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

An efficient way to reach out to your customers without invading their privacy

Benam chat with voice and video call capabilities is a communication tool that enables businesses to engage with their customers in real-time, offering personalised support through multiple channels without the need for a phone number. By installing a chat widget, businesses can improve customer engagement, provide immediate support, and enhance the overall customer experience. With the ability to make calls directly from the chat widget, businesses can interact with customers seamlessly.

Benam chat with voice and video call capabilities is a communication tool that enables businesses to engage with their customers in real-time, offering personalised support through multiple channels without the need for a phone number. By installing a chat widget, businesses can improve customer engagement, provide immediate support, and enhance the overall customer experience. With the ability to make calls directly from the chat widget, businesses can interact with customers seamlessly. more
  • Chat with your customers without the need to share their personal information.
  • Make audio/video calls with customers without their mobile numbers.
  • Fully customisable, change the chat widget based on your brand needs.

Pros

  • Real-time engagement with customers
  • Voice and video call capabilities
  • No need for sharing personal phone numbers
  • Multiple communication channels available
  • Immediate customer support
  • Improved customer engagement
  • Enhanced overall customer experience
  • Customizable chat widget to fit brand needs

Cons

  • Possible dependency on internet connection stability for calls
  • Learning curve for businesses to integrate and customize the chat widget
  • Potential privacy concerns due to real-time communication
  • May require technical support for setup and maintenance
  • Limited to businesses with an online presence
  • Need for ongoing updates and feature additions

Key Features

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