Z Facebook Messenger Chat

Develop by Zotabox

Free App

Support your customers quickly using Facebook Live Chat.

Messenger contact

Message labeling

Notes in messenger

Message history

About Z Facebook Messenger Chat

Launched Jan 18, 2016

Built by Zotabox

Email :

[email protected]

Address

58/124 Au Co, Tu Lien, Tay Ho, Ha Noi, 100000, VN

Website Privacy policy FAQ

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Description

The Facebook Messenger App: Instant Chat for Customer Engagement, Conversion & Building Relationship

Zotabox Facebook Messenger Chat enables merchants to connect with customers instantly via Facebook Messenger, improving customer support and engagement. This app simplifies communication, helping businesses respond quickly to inquiries and build stronger relationships. It’s ideal for merchants who want to enhance customer satisfaction without complex setup. With seamless integration into Shopify, no coding is needed, making it an easy and effective solution for real-time customer interaction.

Seamlessly connect store with Facebook Messenger for real-time communication.
Quick setup with a few clicks, no coding or technical skills needed to get start
Tailor the chat box design to match your brand’s look and feel without coding.

Pros

Allows customers to contact you via their personal Messenger account
Ability to sort and label incoming messages
Option to keep notes inside Messenger for future reference
Message history is preserved indefinitely
Preferred by customers for communication over email
Enhances customer service and support
Simplifies customer engagement through a widely-used platform
Helps in managing and tracking customer interactions more efficiently

Cons

Dependence on Facebook Messenger platform; users must have a Messenger account
Potential privacy concerns with storing detailed customer notes in Messenger
Not suitable for customers who prefer traditional customer service channels like phone or email
Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
Might lack advanced customer service features found in dedicated CRM systems

Top Helpful Reviews

View all reviews

CoalitionNutrition

Dec 08, 2022 on Shopify

I've had this app installed for years. Emails may go to spam so make sure you check all of your folders when reaching out for support.

Ultimately Natural

Feb 19, 2019 on Shopify

OMG this app has everything i need in the one place. Truly thought I'd need a developer to do all these cool popups but it's so simple. Definitely keeping this app installed