Shopify Customer interaction apps 2026

KOOL WhatsApp Notifications

$12 / Month

9.1

14 Reviews

Customize Templates & Send Order Notifications on WhatsApp Show more

KOOL WhatsApp Notifications is a robust app that leverages the Official WhatsApp Business API to ensure your customers stay updated on their order status efficiently. Whether you're dealing with refunds, abandoned carts, or delivery updates, you can customize various notification templates by integrating relevant variables that suit your business needs. The app's ability to broadcast messages makes it a powerful tool for promoting offers, discounts, and announcing new products. It supports up to five agents with a dedicated chat inbox, ensuring personalized customer interactions. Enjoy the freedom of sending unlimited WhatsApp messages in bulk, all while maintaining a verified green tick badge, minimizing the risk of account bans. Additionally, a comprehensive CRM panel allows for effective management of customer data, enhancing your engagement strategies. KOOL WhatsApp Notifications is ideal for businesses looking to strengthen customer communication and streamline their notification processes.

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Customizable templates

Order notifications

Bulk messaging

Broadcast messages

Crm panel

Green-tick verification

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Kommo: AI‑powered WhatsApp CRM

$300 / Month

6.1

15 Reviews

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Easy-to-use, messenger-based CRM system Show more

Kommo: WhatsApp CRM is a dynamic messenger-based CRM system tailored for small businesses aiming to elevate sales and streamline customer interactions. Integrating effortlessly with platforms like Shopify, WhatsApp, Instagram, and Facebook Messenger, Kommo provides a unified messaging inbox that consolidates various communication channels. Its diverse features include a chatbot builder, handy templates, a WhatsApp chat widget, and insightful analytics tools, making it a powerhouse for automating processes and boosting efficiency. The app empowers teams by offering shared access to messengers, email, SMS, and live chat, facilitating seamless collaboration. Users can easily manage client information with detailed lead profiles containing contacts, tasks, notes, chats, and calls. Additionally, the app enables automated sales and communication through advanced tools like Salesbot, positioning it as an essential tool for nurturing connections and managing Shopify orders effectively. Kommo truly transforms the way businesses handle WhatsApp marketing, chatbots, and omnichannel customer support.

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Sales automation

Team collaboration

Chatbot builder

Unified inbox

Message templates

Analytics tools

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FAQ Expert: Page, Product FAQs

$5.99-$9.99 / Month

8.2

1 Reviews

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Elevate Support, Enhance Engagement: Tailored FAQ, Easy Manage Show more

FAQ Expert: Product FAQ is a dynamic app designed to efficiently manage and streamline product-related queries for merchants. By facilitating tailored Q&A creation, it enhances customer interaction through personalization and builds trust and loyalty with accurate, prompt responses. Its advanced features include importing Q&A through CSV and resolving doubts effectively, thereby reducing product returns. Seamless integration with diverse themes makes it a versatile tool that caters to varied merchant needs, simplifying the user experience. Additionally, the app offers robust analytics and data visualization, empowering businesses to make informed decisions. The "Ask Questions" feature encourages user engagement by enabling instant responses and strengthening the Q&A database. Ultimately, FAQ Expert serves as a valuable asset in the online marketplace, promoting workflow efficiency and enhancing customer support.

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Seamless integration

Analytics

Data visualization

Custom design

Personalized q&a

Import q&a

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StoreMind

$24.99-$369.99 / Month

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Product AI & Intelligent Store Assistant to Manage Engagement Show more

StoreMind is an innovative app designed for merchants looking to enhance their customer experience with interactive technology. Offering Generative AI store assistants, it provides 24-hour help and support, ensuring that customers receive real-time assistance with their orders or any shopping queries. By utilizing access to the product catalogue and customer order histories, StoreMind's assistant chatbots deliver tailored and personalized interactions. The app generates unique product chatbots from detailed product descriptions and attributes, which not only fosters user engagement but also boosts sales. With unparalleled data collection capabilities, StoreMind gathers valuable insights into customer interactions, helping businesses make informed decisions. Easily integrated with any e-commerce platform, StoreMind offers a seamless and engaging user experience that elevates customer interaction to the next level.

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Seamless integration

Customer engagement

Data collection

Product descriptions

Ai chatbots

Sales booster

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Moose ‑ WhatsApp Chat Button

8.2

6 Reviews

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"Effortlessly add a customizable WhatsApp chat button to your store." Show more

Moose - WhatsApp Chat Button is a seamless solution designed to enhance customer engagement by integrating instant chat functionality into your online store. With just two easy clicks, you can effortlessly add a WhatsApp button, allowing you to communicate directly with customers via WhatsApp Web or desktop. The app offers extensive customization options, giving you the freedom to tailor the WhatsApp icon's color, font, size, and visibility to ensure it aligns perfectly with your brand's style. Whether accessed on mobile or desktop, the button's responsiveness ensures a smooth user experience. Enhance your communication strategy with features like prefilled messages for quick interaction and custom CSS to further personalize the button's appearance. Furthermore, Moose tracks your WhatsApp button's performance by providing insights through Google Analytics and Metal Pixels, helping you understand customer interactions better. Stay connected with your audience anytime, on any device, and never miss a customer inquiry again with Moose - WhatsApp Chat Button.

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Analytics tracking

Responsive design

Custom css

Easy customizations

Prefilled message

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GA: Facebook Messenger + AI

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Enhance customer interaction with customizable Facebook Messenger website integration. Show more

GA: Facebook Messenger is a powerful tool that integrates Facebook Messenger into your website, offering a seamless communication channel for visitors. The app features a customizable chat button, making it easy for visitors to initiate real-time conversations for inquiries, feedback, or assistance, ensuring that all visitors feel heard and supported. It capitalizes on the familiarity and trust built by Facebook Messenger, turning conversations into conversions efficiently. Users can even direct their queries to specific team members or departments for faster responses, enhancing customer service. The integration supports smooth transitions to Facebook Messenger with just one click, and it ensures compatibility with desktop, tablet, and mobile devices. Additionally, customization options allow you to match the chat interface with your brand's colors, welcome messages, and icons, thus maintaining a cohesive brand presence. By responding quickly and directly, you can build customer trust and facilitate meaningful interactions.

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Customizable appearance

Customizable chat button

Instant communication

Cross-device compatibility

One-click redirection

Visitor department selection

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Mega Click To Call Button

(3.4/5)

2 Reviews

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Enhance customer interaction with a customizable floating call Show more

Mega Click To Call Button is a powerful app designed to boost customer interaction on your store with a floating call button feature. It allows customers to reach out with just one click, enhancing convenience and communication. You can easily customize the button’s icon, color, and position to seamlessly align with your store’s design, ensuring a consistent visual experience for users. Designed primarily for mobile users, this app also supports right-to-left (RTL) languages like Arabic and Hebrew, making it accessible to a broader audience. Personalize the call button by adding custom text and agent information, ensuring a tailored experience for each customer interaction. The app seamlessly integrates into your store, offering a user-friendly, SEO-friendly solution to enhance customer engagement and accessibility. With Mega Click To Call Button, you create a direct line of communication with your customers, fostering stronger relationships and improved service.

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Floating call button

Customizable icon

Seo-friendly

User-friendly

Rtl language support

Customizable color

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Howdy Blog Filter

$12 / Month

8.2

3 Reviews

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Faster blog tag filtering and custom pickup contents! Show more

Howdy Blog Filter is a powerful tool designed to enhance your store's blog section by allowing users to filter articles efficiently through tags. This app provides a seamless and speedy filtering process without the need for page reloads, significantly improving the overall user experience. With the "Pickup Contents" feature, you can easily highlight and promote recommended articles, products, collections, or pages, helping to increase the visibility of your key content. It is straightforward to set up and offers extensive customization options to suit your specific needs. Howdy Blog Filter is ideal for creating a dynamic, engaging blog that fosters greater customer interaction and content visibility. Transform your blog into a more interactive and efficient space for both you and your readers.

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Tag filtering

Seamless filtering

Pickup content

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LIVEL Live Shopping

$19 / Month

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The easiest to use Live Shopping Solution to increase sales Show more

LIVEL Live Shopping is an innovative Live Stream App designed to enhance your Shopify store's customer engagement and sales. This dynamic app allows brands to host liveshopping events directly in their e-commerce store, providing an exclusive and interactive shopping experience. With LIVEL, brands can effortlessly answer customer questions in real-time, easing purchasing decisions and boosting customer satisfaction. The app is fully integrated with your store's product catalog and shopping cart, allowing for seamless add-to-cart functionality during streams. Users can connect multiple live hosts or devices to enrich their events, and the chat feature facilitates a moderated, interactive dialogue with customers. The app automatically records events, enabling stores to publish these recordings for future viewers. Plus, with its mobile optimization, users can connect via phone or computer without needing any coding skills.

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Product highlighting

Add-to-cart integration

Multiple video streams

Live chat moderation

Automatic recording

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QuizMaster‑Product Recommender

$2.99 / Month

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Engage customers with personalized quizzes and gain insights. Show more

QuizMaster-Product Recommender is an intuitive app that empowers businesses to create engaging and personalized quizzes without the need for any coding or technical expertise. Designed to seamlessly integrate with your online store, it enhances customer interaction and collects valuable Zero-Party data, allowing you to refine your marketing strategies effortlessly. Whether operating in retail, fashion, pet products, or cosmetics, the app supports a wide range of niches, offering versatile Q&A formats and the ability to send results directly to customers' emails. Customize your quizzes with ease, applying custom CSS to ensure they align with your brand's unique look and feel, and tailor every element including images, fonts, and layouts. By analyzing quiz responses, QuizMaster provides valuable insights into customer preferences and behavior, helping you recommend personalized products to enhance the shopping experience. With its responsive user interface, the app ensures a smooth and engaging experience for both businesses and their customers.

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Customization options

Personalized quizzes

Collect zero-party data

Responsive experience

Marketing strategies

No-code interface

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Listrak: Email, SMS & Identity

8.2

24 Reviews

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Accelerate growth and dramatically increase revenue. Show more

Listrak: Email, SMS & Identity is a robust customer engagement platform tailored for Shopify Plus store owners. By integrating store data with Listrak, retailers can craft personalized, one-on-one interactions through email, SMS, and identity management, as well as utilize trigger-based solutions. This integration not only fuels accelerated growth but also significantly boosts revenue by enhancing customer engagement. The app offers real-time tracking of key metrics like conversion rates, browsing habits, and cart activities. Its direct real-time API sync ensures instant updates on customer, order, and product catalog changes. Additionally, Listrak facilitates the automatic generation of coupons for triggered campaigns and product recommendations. Users can also leverage the platform to send transactional emails and SMS messages, along with integrating real-time email subscription point updates.

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Real-time tracking

Transactional messages

Api sync

Automatic coupon generation

Subscription integration

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YouKnowMeBest Social Shopping

$4.99-$9.99 / Month

1 Reviews

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Social shopping. Customers share their cart and ask for advice Show more

YouKnowMeBest Social Shopping revolutionizes the online shopping experience by seamlessly integrating your store with popular social media platforms like WhatsApp, Facebook Messenger, and Telegram. This innovative app enables customers to easily share their wishlists or carts with friends, transforming shopping into a social event where friends can vote, recommend, and engage directly with your products. By fostering a community-driven shopping environment, YouKnowMeBest increases customer engagement and boosts your store's conversion rates. It effectively reduces shopping cart abandonment and minimizes product returns and refunds by involving friends in the decision-making process, ensuring purchases are well-considered and endorsed by peers. Additionally, the app enhances your store's reach by turning satisfied customers into brand advocates who introduce your products to their network effortlessly. The integration is user-friendly requiring no additional installations for customers, facilitating smooth communication on platforms they already use and trust. This dynamic approach turns your store into a social hub, driving both new and repeat business through enhanced interaction and product discovery.

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Product recommendation

Social interaction

Connect social media

Share wishlist/cart

Vote & recommend

Gain new customers

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alby: AI Agent & Chatbot

8.2

6 Reviews

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Sell more with an AI Shopping Assistant Show more

Alby is an innovative app designed to enhance your productivity and streamline daily tasks through seamless integration with popular digital tools. With Alby, users can effortlessly manage their schedules, set reminders, and organize tasks all in one convenient platform. The app's intuitive interface simplifies navigation, making it easy for users to quickly find what they need. Alby also offers customizable features, allowing users to tailor notifications and task views to match their personal preferences. Whether for personal use or team collaboration, Alby provides robust support for efficient workflow management. Additionally, its cloud sync capabilities ensure that your data is updated and accessible across all your devices. Embrace a more organized life with Alby, where productivity meets simplicity.

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Customer engagement

Sales boosting

Ai shopping assistant

Automatic responses

Product inquiries

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Price it ‑ Make an offer

(1/5)

1 Reviews

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Increase your sales with custom offers Show more

Price it ‑ Make an Offer revolutionizes the e-commerce experience by empowering customers to negotiate the price they’re willing to pay for products. With an intuitive interface, shoppers can propose a price, and if it falls within your predefined range, they automatically receive a special discount. This innovative approach fosters a mutually beneficial environment where customers feel in control, and sellers can drive more sales. The app is user-friendly and adaptable, allowing you to establish custom price brackets for each product or category, ensuring flexibility in pricing strategies. Easily integrate a "Make an Offer" button into your product pages without needing any coding expertise. You can define minimum and maximum price limits and set different rules for products, categories, or collections, allowing for tailored customer experiences. Enhance customer satisfaction while boosting sales with Price it ‑ Make an Offer, offering a unique, engaging shopping journey.

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Price negotiation

Increased engagement

Custom offers

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Vista Chat Button/ Cart Drawer

$2.99 / Month

8.2

1 Reviews

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Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.

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No coding required

Mobile-friendly

Instant communication

Custom prefilled message

Floating whatsapp button

Button positioning

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Beleeve : Community Builder

$14.99-$49.99 / Month

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AI powered online communities for merchants Show more

Beleeve: Community Builder is an innovative app designed to enhance the performance and sales of your store by creating vibrant, AI-driven communities. Tailored for merchants, the app empowers you to sign up customers and provide them with valuable content through online courses, engaging events, interactive feeds, chatrooms, and podcasts. With Beleeve, you can effortlessly track customer progress and recognize achievements by awarding certifications and implementing a badges and points system. The app also offers tools to create bespoke courses, allowing you to certify customer skills and boost engagement. Additionally, Beleeve facilitates the creation of multiple feeds and podcasts to keep your community active and informed. Whether through public or private chatrooms, you can foster dynamic interactions and build a loyal customer base.

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Create courses

Reward system

Track progress

Manage chatrooms

Award certifications

Offer events

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Reply Genius GPT

$29.9-$99.9 / Month

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Reply Genius GPT Your partner for exceptional customer service Show more

Reply Genius GPT is a powerful AI-driven application designed to simplify your after-sales operations, making routine tasks far less tedious. With AI-powered automatic reply features, it significantly enhances response efficiency by generating quick and accurate responses to customer inquiries. Its smart algorithms enable automatic sorting of emails, streamlining email management and ensuring important messages never get overlooked. The app treats each customer interaction as a unique conversation, allowing for personalized service and improved customer satisfaction. Universal compatibility ensures it works with all major email services, making it a versatile addition to any workflow. Furthermore, its email synchronization feature enables seamless integration of past emails, offering a smooth and comprehensive view of all communications. Experience a revolution in handling after-sales tasks with Reply Genius GPT, where mundane becomes manageable.

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Email synchronization

Ai automatic reply

Ai automatic sorting

Conversation system

Universal compatibility

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Action Shots

7.4

2 Reviews

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User Generated Content for Busy Brands Show more

Action Shots is a dynamic app designed to help you connect authentically with your fans while managing user-generated content safely and efficiently. With its seamless dashboard, you can collect, moderate, curate, and display UGC directly on your website, enhancing your brand's presence and fostering genuine interactions with your audience. The app provides a significant boost to your site's SEO and conversion rates by showcasing social proof through direct fan engagement. Custom galleries allow you to create curated albums tailored to different sections of your store, enhancing the visual appeal and personalization of your site. Effortless management and moderation tools ensure you stay in control of the content being shared, while real-time re-engagement features offer opportunities to reward and connect with fans who contribute valuable content. Action Shots empowers your fans to make you famous, turning their passion into a driving force for your brand's success.

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Real-time engagement

Display ugc

Curate albums

Moderate submissions

Direct fan interaction

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Popcorn AI

$299 / Month

8.2

1 Reviews

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Boost sales and support with AI on WhatsApp Show more

Popcorn: AI For WhatsApp is a powerful tool designed to help Shopify merchants leverage the capabilities of WhatsApp for business growth. This app enhances customer interaction by automating sales and support, ensuring each customer receives a personalized experience. By simplifying operations, Popcorn makes it easier for businesses to manage inquiries and orders efficiently, while delivering valuable insights to help optimize business strategies. Its seamless integration with Shopify streamlines workflows for businesses of any size, aiming for increased efficiency and sales. The app intelligently handles complex queries by smoothly transitioning from AI to human agents when needed, ensuring comprehensive customer support. With features like instant FAQ responses, smart product recommendations, and real-time order updates via WhatsApp, Popcorn boosts sales and enhances customer satisfaction.

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Shopify integration

Personalized experiences

Order management

Smart recommendations

Real-time order updates

Streamlined operations

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Kommunicate AI Chatbot

$25-$100 / Month

8.2

1 Reviews

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AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.

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Seamless integration

Multilingual support

Real-time analytics

Omnichannel integration

Self-learning ai

Order status

Install App

Shopify Customer interaction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 49 Apps

KOOL WhatsApp Notifications

Kommo: AI‑powered WhatsApp CRM

FAQ Expert: Page, Product FAQs

StoreMind

Moose ‑ WhatsApp Chat Button

GA: Facebook Messenger + AI

Mega Click To Call Button

Howdy Blog Filter

LIVEL Live Shopping

QuizMaster‑Product Recommender

Listrak: Email, SMS & Identity

YouKnowMeBest Social Shopping

alby: AI Agent & Chatbot

Price it ‑ Make an offer

Vista Chat Button/ Cart Drawer

Beleeve : Community Builder

Reply Genius GPT

Action Shots

Popcorn AI

Kommunicate AI Chatbot