Shopify Customer interaction apps 2026

Wordesk AI Chatbot & Live Chat

$19.99-$89.99 / Month

Streamline customer interactions with AI chat, integrating multi-channel live support. Show more

Wordesk AI Chatbot & Live Chat is an innovative platform designed to revolutionize customer interactions for merchants by automating chats across multiple channels, including websites, WhatsApp, Instagram, Messenger, and Telegram. Powered by advanced AI, this chatbot can decode visitor intent, respond to product inquiries, and suggest products tailored to customer preferences, enhancing the shopping experience. For instances where human intervention is required, merchants can seamlessly transition to live support, ensuring that all customer needs are addressed promptly. The convenience of Wordesk lies in its unified inbox feature, which consolidates conversations from all platforms into a single, manageable space, boosting efficiency and organization. Furthermore, the app allows for the personalization of chat icons and message designs, ensuring that the communication aligns with the brand's aesthetic. By leveraging Wordesk, businesses can offer immediate, personalized customer support while streamlining their operations and maintaining consistent branding.

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KOOL WhatsApp Notifications

$12 / Month

8

14 Reviews

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Customize Templates & Send Order Notifications on WhatsApp Show more

KOOL WhatsApp Notifications is a robust app that leverages the Official WhatsApp Business API to ensure your customers stay updated on their order status efficiently. Whether you're dealing with refunds, abandoned carts, or delivery updates, you can customize various notification templates by integrating relevant variables that suit your business needs. The app's ability to broadcast messages makes it a powerful tool for promoting offers, discounts, and announcing new products. It supports up to five agents with a dedicated chat inbox, ensuring personalized customer interactions. Enjoy the freedom of sending unlimited WhatsApp messages in bulk, all while maintaining a verified green tick badge, minimizing the risk of account bans. Additionally, a comprehensive CRM panel allows for effective management of customer data, enhancing your engagement strategies. KOOL WhatsApp Notifications is ideal for businesses looking to strengthen customer communication and streamline their notification processes.

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RetailSense

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24/7 chatbot support for personalized, efficient retail customer interactions. Show more

RetailSense is an innovative chatbot application designed to revolutionize customer service in retail by providing 24/7 instant support. It efficiently handles product, policy, and order inquiries, significantly reducing wait times and freeing human agents to focus on more complex issues. With its customizable flows, RetailSense adapts to each shop's unique requirements, ensuring personalized and efficient customer interactions. This enhances customer satisfaction and loyalty while streamlining operations, leading to increased sales conversions. By delivering immediate and accurate information, RetailSense empowers businesses to optimize their support services and gain valuable insights into customer needs. Whether it's a product, order, or policy inquiry, RetailSense is your go-to solution for exceptional customer service.

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Popcorn AI

$299 / Month

8.2

1 Reviews

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Boost sales and support with AI on WhatsApp Show more

Popcorn: AI For WhatsApp is a powerful tool designed to help Shopify merchants leverage the capabilities of WhatsApp for business growth. This app enhances customer interaction by automating sales and support, ensuring each customer receives a personalized experience. By simplifying operations, Popcorn makes it easier for businesses to manage inquiries and orders efficiently, while delivering valuable insights to help optimize business strategies. Its seamless integration with Shopify streamlines workflows for businesses of any size, aiming for increased efficiency and sales. The app intelligently handles complex queries by smoothly transitioning from AI to human agents when needed, ensuring comprehensive customer support. With features like instant FAQ responses, smart product recommendations, and real-time order updates via WhatsApp, Popcorn boosts sales and enhances customer satisfaction.

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FAQ Expert: Page, Product FAQs

$5.99-$9.99 / Month

8.2

1 Reviews

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Elevate Support, Enhance Engagement: Tailored FAQ, Easy Manage Show more

FAQ Expert: Product FAQ is a dynamic app designed to efficiently manage and streamline product-related queries for merchants. By facilitating tailored Q&A creation, it enhances customer interaction through personalization and builds trust and loyalty with accurate, prompt responses. Its advanced features include importing Q&A through CSV and resolving doubts effectively, thereby reducing product returns. Seamless integration with diverse themes makes it a versatile tool that caters to varied merchant needs, simplifying the user experience. Additionally, the app offers robust analytics and data visualization, empowering businesses to make informed decisions. The "Ask Questions" feature encourages user engagement by enabling instant responses and strengthening the Q&A database. Ultimately, FAQ Expert serves as a valuable asset in the online marketplace, promoting workflow efficiency and enhancing customer support.

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Contact form Master

$3.99 / Month

8

15 Reviews

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Stylish contact us / contact form widget with tones of feature Show more

Contact Form Master is a user-friendly app designed to enhance customer interactions on your website through a seamless and private contact form experience. Prioritizing simplicity and customer experience, this app is perfect for non-tech-savvy users, allowing for quick installation and management of contact forms with just a few clicks. The app offers a simultaneous preview feature, enabling real-time viewing of the "Contact Us" form during creation, ensuring a tailored fit to your website's aesthetic. Users can add multiple forms across different pages, each fully customizable in terms of fonts, colors, and styles to match the store's branding. With features like file upload, this app expands communication possibilities while maintaining ease of use. Absolutely no coding is required, as the app includes an intuitive one-click installation process for any page on your site.

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LIVEL Live Shopping

$19 / Month

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The easiest to use Live Shopping Solution to increase sales Show more

LIVEL Live Shopping is an innovative Live Stream App designed to enhance your Shopify store's customer engagement and sales. This dynamic app allows brands to host liveshopping events directly in their e-commerce store, providing an exclusive and interactive shopping experience. With LIVEL, brands can effortlessly answer customer questions in real-time, easing purchasing decisions and boosting customer satisfaction. The app is fully integrated with your store's product catalog and shopping cart, allowing for seamless add-to-cart functionality during streams. Users can connect multiple live hosts or devices to enrich their events, and the chat feature facilitates a moderated, interactive dialogue with customers. The app automatically records events, enabling stores to publish these recordings for future viewers. Plus, with its mobile optimization, users can connect via phone or computer without needing any coding skills.

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GA: Facebook Messenger + AI

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Enhance customer interaction with customizable Facebook Messenger website integration. Show more

GA: Facebook Messenger is a powerful tool that integrates Facebook Messenger into your website, offering a seamless communication channel for visitors. The app features a customizable chat button, making it easy for visitors to initiate real-time conversations for inquiries, feedback, or assistance, ensuring that all visitors feel heard and supported. It capitalizes on the familiarity and trust built by Facebook Messenger, turning conversations into conversions efficiently. Users can even direct their queries to specific team members or departments for faster responses, enhancing customer service. The integration supports smooth transitions to Facebook Messenger with just one click, and it ensures compatibility with desktop, tablet, and mobile devices. Additionally, customization options allow you to match the chat interface with your brand's colors, welcome messages, and icons, thus maintaining a cohesive brand presence. By responding quickly and directly, you can build customer trust and facilitate meaningful interactions.

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bd ‑ Custom Chatbot & Phone AI

$19-$99 / Month

8.2

6 Reviews

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100% FREE Customer support made immediate and powerful! Show more

BoudrawAI - Sales & Orders Bot revolutionizes the way customers engage with online stores by offering an intelligent, 24/7 AI agent. This advanced bot assists with product research, comparisons, order updates, and general inquiries, continuously learning and evolving to minimize the need for human intervention. With features like knowledge gathering from chats, it seamlessly adapts to your business needs over time. BoudrawAI also offers extensive reporting and alerts, allowing businesses to swiftly respond to customer requests. The app enhances branding through customization options, ensuring the AI agent aligns with your brand identity. Additionally, BoudrawAI integrates with Shopify, effectively managing orders, products, and returns, and even makes AI-powered phone calls to customers for updates. This comprehensive solution optimizes customer service, making it easier than ever to meet the dynamic needs of your business.

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PlayApes Spin Wheel Gift Popup

$2.99-$19.99 / Month

8.2

3 Reviews

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"Gamify sign-ups with engaging popups to boost conversions and grow lists." Show more

PlayApes‑Spin The Wheel Popups is a dynamic Shopify app designed to transform visitor sign-ups into an engaging, gamified experience. It helps e-commerce merchants effectively reduce bounce rates and expand their email lists by converting passive visitors into active, involved participants. By incorporating exciting offers and a sense of urgency, the app encourages quick purchases, enhancing customer interactions and ultimately driving repeat visits. With customizable "Spin to Win" and "Pick a Gift" popups, alongside features like countdown timers to enhance urgency, PlayApes ensures visitors are consistently engaged. The app also provides targeting capabilities to display popups based on customer behavior, and includes email validation and personalized email options to distribute discounts. Additionally, merchants have access to a performance dashboard and analytics for tracking success, all backed by 24/7 email support.

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CITS TubeShow Carousel

(1/5)

2 Reviews

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Showcase YouTube Playlists in a Stunning Online Store Carousel Show more

CITS TubeShow Carousel is a powerful app designed to seamlessly integrate YouTube carousels into your Shopify store, transforming the visual appeal of your site. With its user-friendly interface, merchants will appreciate the ease and effectiveness of showcasing dynamic video content. By addressing the limitations of static content, this app enhances customer interaction and boosts conversions through engaging YouTube videos. The app allows you to effortlessly incorporate entire YouTube channels or specific playlists, offering flexibility and a dynamic shopping experience. You can easily switch between different channels and playlists as needed, ensuring your content stays fresh and relevant. Moreover, the app is fully responsive, guaranteeing that your YouTube carousel looks stunning on any device, from desktops to smartphones. Elevate your Shopify storefront with CITS TubeShow Carousel and harness the power of video content to captivate and engage your audience.

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Facebook Chat Flux

8.2

2 Reviews

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Integrate Facebook Chat without ANY Coding... Show more

Facebook Chat Flux is an intuitive app designed to enhance customer engagement and boost sales by integrating Facebook Messenger chat functionality directly into your website. By simply installing the app, customers can easily contact you at any time through a convenient messenger icon, ensuring seamless communication. It offers a variety of styles and color options to seamlessly blend with your store's design, and setup is quick and straightforward—just enter your Facebook page name and you're ready to go. Facebook Chat Flux is optimized for all devices, guaranteeing a consistent user experience whether accessed via desktop, laptop, tablet, or smartphone. This app empowers businesses to better understand their customers, allowing for personalized communication and improved sales strategies. With its user-friendly interface and customizable features, Facebook Chat Flux is an ideal solution for businesses looking to enhance customer interaction and drive conversions.

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Torem

$249.99-$349.99 / Month

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Torem: Plataforma omnicanal para marketing conversacional y recuperación de carritos. Show more

Torem es una innovadora plataforma de marketing conversacional diseñada específicamente para el comercio electrónico. Ofrece una solución eficaz para gestionar la atención al cliente de manera centralizada y omnicanal, integrando mensajes de plataformas como WhatsApp, Facebook, Instagram y Mercado Libre en una sola interfaz intuitiva. Con Torem, las tiendas en línea pueden recuperar carritos abandonados mediante recordatorios automatizados a través de WhatsApp, lo que facilita el aumento de las tasas de conversión. Además, permite el lanzamiento de campañas de marketing inteligentes por WhatsApp, utilizando mensajes segmentados que promueven una mayor interacción con los clientes. La plataforma también incorpora chatbots con inteligencia artificial para automatizar las interacciones y proporcionar un servicio de atención al cliente más eficiente. Al centralizar todos los mensajes en un único lugar unificado, Torem optimiza el proceso de comunicación, garantizando que ninguna consulta quede sin respuesta.

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Buffy AI Chatbot & Sales Agent

$49-$199 / Month

9.1

1 Reviews

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AI chatbot enhances sales by assisting, recommending, and analyzing customer interactions.

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S: Contact Form Builder

$8.99-$49.99 / Month

7.9

105 Reviews

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Easy-to-use contact us page, contact form builder app for you Show more

S: Contact Form Builder is a dynamic app designed to enhance interaction on your website by allowing you to create customizable contact forms easily. Unlike just listing an email address, a contact form makes your site more engaging and professional, significantly aiding in business growth. This app enables users to build various form types such as contact, survey, product question, and subscription forms with ease. It supports advanced features including custom email messages, auto-response, and seamless integration with popular email services. You can effortlessly manage submissions, view history, and export data, enhancing your interaction with customers. Its multi-step and conditional logic capabilities, along with integration options for Shopify Customers and Google Sheets, make it a trusted choice for merchants globally. Discover the benefits of a robust contact form and see why S: Contact Form Builder is a preferred tool for businesses worldwide.

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VendAI ChatGPT AI Free Chatbot

1 Reviews

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AI Chatbot: Boost Sales, Automate Customer Interaction, Install in Seconds. Show more

VendAI Free ChatGPT AI Chatbot is a revolutionary tool designed to transform your customer interaction experience. Acting as a tireless AI employee, VendAI can be installed in seconds with no setup required, ensuring a seamless integration into your workflow. This smart chatbot engages with your customers by answering their questions, recommending products, and ultimately, closing sales effortlessly. With its ability to operate around the clock, VendAI frees you to focus on other store demands while it enhances conversion rates by turning visitors into buyers, even while you sleep. The app's earnings model is straightforward, taking a minimal fee only when a sale is made through its interaction. Unlike other chatbots that require constant oversight, VendAI operates independently, handling sales expertly without any unnecessary fuss. Each AI sales agent is equipped with unique tones, personalities, and skills tailored to your business needs.

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Jarvis AI Agent Chatbot

1 Reviews

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AI-driven support tool optimizing customer interactions across multiple channels. Show more

Jarvis AI Agent Chatbot is a sophisticated, AI-driven customer support tool tailored for online stores seeking to enhance their customer interaction strategies. The app streamlines support processes by automating responses and offering personalized communication across multiple platforms, including Slack, Zalo, email, and live chat. It leverages advanced features like AI-powered ticket summarization and sentiment analysis to deliver swift and empathetic customer service. The chatbot also includes an adaptive FAQ automation system, allowing businesses to provide instantaneous support to common customer queries. With its customizable chat widget, especially designed for Shopify and other platforms, Jarvis AI Agent Chatbot enables seamless integration and efficient management of customer interactions. This robust multi-tenant solution supports both local and global merchants, ensuring consistent service quality and enriched customer experiences. By centralizing ticket management and providing real-time alerts, businesses can easily oversee support operations and maintain customer satisfaction.

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Vista Chat Button/ Cart Drawer

$2.99 / Month

8.2

1 Reviews

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Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.

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YouKnowMeBest Social Shopping

$4.99-$9.99 / Month

1 Reviews

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Social shopping. Customers share their cart and ask for advice Show more

YouKnowMeBest Social Shopping revolutionizes the online shopping experience by seamlessly integrating your store with popular social media platforms like WhatsApp, Facebook Messenger, and Telegram. This innovative app enables customers to easily share their wishlists or carts with friends, transforming shopping into a social event where friends can vote, recommend, and engage directly with your products. By fostering a community-driven shopping environment, YouKnowMeBest increases customer engagement and boosts your store's conversion rates. It effectively reduces shopping cart abandonment and minimizes product returns and refunds by involving friends in the decision-making process, ensuring purchases are well-considered and endorsed by peers. Additionally, the app enhances your store's reach by turning satisfied customers into brand advocates who introduce your products to their network effortlessly. The integration is user-friendly requiring no additional installations for customers, facilitating smooth communication on platforms they already use and trust. This dynamic approach turns your store into a social hub, driving both new and repeat business through enhanced interaction and product discovery.

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Stickyfix Notification Bar

Display your store's offers prominently Show more

Stickyfix Notification Bar is an innovative app designed specifically for Shopify store owners aiming to boost customer engagement and increase sales. This intuitive tool allows you to effortlessly craft vibrant and eye-catching notification bars that captivate your visitors, motivating them to take action. Whether you're highlighting exclusive offers, announcing new products, or providing crucial updates, Stickyfix ensures your messages are impactful and interactive. With features like customizable notification text, you can tailor your messages to resonate with your audience while seamlessly adding purchase links and integrating your brand logo for a cohesive aesthetic. The app offers a fully customizable design that is both responsive and mobile-friendly, ensuring your notifications look great on any device. Enhance your store's communication strategy and drive more customer interactions with Stickyfix Notification Bar.

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Shopify Customer interaction apps

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Based on reviews

Showing 1 to 20 of 49 Apps

Wordesk AI Chatbot & Live Chat

KOOL WhatsApp Notifications

RetailSense

Popcorn AI

FAQ Expert: Page, Product FAQs

Contact form Master

LIVEL Live Shopping

GA: Facebook Messenger + AI

bd ‑ Custom Chatbot & Phone AI

PlayApes Spin Wheel Gift Popup

CITS TubeShow Carousel

Facebook Chat Flux

Torem

Buffy AI Chatbot & Sales Agent

S: Contact Form Builder

VendAI ChatGPT AI Free Chatbot

Jarvis AI Agent Chatbot

Vista Chat Button/ Cart Drawer

YouKnowMeBest Social Shopping

Stickyfix Notification Bar