Shopify Customer interaction apps 2025

Listrak: Email, SMS & Identity

9.1

21 Reviews

Accelerate growth and dramatically increase revenue. Show more

Listrak: Email, SMS & Identity is a robust customer engagement platform tailored for Shopify Plus store owners. By integrating store data with Listrak, retailers can craft personalized, one-on-one interactions through email, SMS, and identity management, as well as utilize trigger-based solutions. This integration not only fuels accelerated growth but also significantly boosts revenue by enhancing customer engagement. The app offers real-time tracking of key metrics like conversion rates, browsing habits, and cart activities. Its direct real-time API sync ensures instant updates on customer, order, and product catalog changes. Additionally, Listrak facilitates the automatic generation of coupons for triggered campaigns and product recommendations. Users can also leverage the platform to send transactional emails and SMS messages, along with integrating real-time email subscription point updates.

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Real-time tracking

Transactional messages

Api sync

Automatic coupon generation

Subscription integration

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Easy WhatsApp LiveChat

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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Easy WhatsApp LiveChat is an intuitive app designed to strengthen customer relationships by providing a seamless communication channel directly through WhatsApp. It features thoughtfully pre-filled messages that streamline interactions, ensuring a user-friendly experience. With this app, businesses can enhance customer satisfaction, strengthen loyalty, and potentially boost sales, thanks to its interactive chat widget that's visible across all devices. Customization is simple, allowing users to tailor the chat button to align with their store's aesthetic without requiring any coding. The app offers easy installation and configuration, making it accessible for businesses of all sizes. Personalization options further enhance customer interactions, allowing businesses to engage more effectively with their audience.

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Simple installation

Customizable button

Pre-filled messages

Seamless widget

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Cruxtab Form Builder

$9.9 / Month

8.2

6 Reviews

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Build powerful forms with our easy-to-use Form Builder app Show more

Cruxtab Form Builder is a cutting-edge app designed to enhance customer interaction and streamline data collection for Shopify store owners. With its user-friendly interface, the app allows users to effortlessly create custom forms tailored to their specific business needs. Whether you're looking to gather customer feedback, manage event registrations, or capture leads, Cruxtab Form Builder offers flexibility and creativity in form design to meet various business requirements. The app ensures seamless storage of all form responses, facilitating easy access and management of important data. Additionally, it provides real-time, automated email notifications, keeping you instantly informed whenever a form is submitted. Elevate your e-commerce operations and improve customer engagement with the innovative solutions offered by Cruxtab Form Builder.

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Custom form creation

Automated email notifications

Intuitive design interface

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Kommo: AI‑powered WhatsApp CRM

$25 / Month

6.7

2 Reviews

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Easy-to-use, messenger-based CRM system Show more

Kommo: WhatsApp CRM is a dynamic messenger-based CRM system tailored for small businesses aiming to elevate sales and streamline customer interactions. Integrating effortlessly with platforms like Shopify, WhatsApp, Instagram, and Facebook Messenger, Kommo provides a unified messaging inbox that consolidates various communication channels. Its diverse features include a chatbot builder, handy templates, a WhatsApp chat widget, and insightful analytics tools, making it a powerhouse for automating processes and boosting efficiency. The app empowers teams by offering shared access to messengers, email, SMS, and live chat, facilitating seamless collaboration. Users can easily manage client information with detailed lead profiles containing contacts, tasks, notes, chats, and calls. Additionally, the app enables automated sales and communication through advanced tools like Salesbot, positioning it as an essential tool for nurturing connections and managing Shopify orders effectively. Kommo truly transforms the way businesses handle WhatsApp marketing, chatbots, and omnichannel customer support.

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Sales automation

Team collaboration

Chatbot builder

Unified inbox

Message templates

Analytics tools

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UR: Smart Sticky SNS Icon

$3.99 / Month

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Boost engagement with floating social media icons on every page. Show more

UR: Smart Sticky SNS Icon is a dynamic tool designed to amplify merchant-customer engagement by incorporating floating social media icons on every page of a store. This app supports a wide range of platforms including Instagram, Facebook, X, Pinterest, YouTube, TikTok, Snapchat, Vimeo, LINE, and even custom icons, providing instant connectivity to your social networks. By simplifying the setup process with a seamless, one-click integration, it’s ideal for merchants focused on enhancing interaction and boosting conversion rates. Merchants have the flexibility to customize icon links, images, and styles to harmonize with their store's aesthetic, ensuring a cohesive and appealing user experience. Whether you’re looking to increase visibility or streamline communication, UR: Smart Sticky SNS Icon serves as an indispensable tool in enhancing customer interaction and driving engagement.

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Easy theme integration

Floating social icons

Custom icon support

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ZB: WhatsApp & Messenger Chat

$4.99-$19.99 / Month

9.1

109 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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Contact form Master

$3.99 / Month

8

28 Reviews

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Stylish contact us / contact form widget with tones of feature Show more

Contact Form Master is a user-friendly app designed to enhance customer interactions on your website through a seamless and private contact form experience. Prioritizing simplicity and customer experience, this app is perfect for non-tech-savvy users, allowing for quick installation and management of contact forms with just a few clicks. The app offers a simultaneous preview feature, enabling real-time viewing of the "Contact Us" form during creation, ensuring a tailored fit to your website's aesthetic. Users can add multiple forms across different pages, each fully customizable in terms of fonts, colors, and styles to match the store's branding. With features like file upload, this app expands communication possibilities while maintaining ease of use. Absolutely no coding is required, as the app includes an intuitive one-click installation process for any page on your site.

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Multiple forms

File upload

No coding needed

Font customization

1-click install

Simultaneous preview

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WhatsApp Chat + Link Generator

WhatsApp chat

Customizable messages

Direct communication

Chat integration

Quick links

Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

13 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Bizify ‑ WhatsApp chat

8.2

3 Reviews

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Interact with your customers where they often are Show more

Bizify ‑ WhatsApp Chat is an innovative solution designed to bridge the communication gap between online stores and their visitors. While online shopping offers convenience, it often lacks the personalized touch provided by in-store sales staff who assist and persuade customers. Bizify addresses this shortfall by enabling store visitors to reach out directly to the store via a WhatsApp chat, offering immediate assistance and clarity. This seamless integration ensures potential buyers' queries are swiftly answered, enhancing their confidence in making a purchase. With a user-friendly interface that requires no coding skills, store owners can effortlessly set up and customize their chat settings to suit their brand’s identity. By leveraging the power and familiarity of WhatsApp, Bizify enhances the online shopping experience, making it as interactive and engaging as possible.

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User-friendly interface

Instant messaging

Whatsapp chat widget

No coding needed

Customizable

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Stickyfix Notification Bar

Display your store's offers prominently Show more

Stickyfix Notification Bar is an innovative app designed specifically for Shopify store owners aiming to boost customer engagement and increase sales. This intuitive tool allows you to effortlessly craft vibrant and eye-catching notification bars that captivate your visitors, motivating them to take action. Whether you're highlighting exclusive offers, announcing new products, or providing crucial updates, Stickyfix ensures your messages are impactful and interactive. With features like customizable notification text, you can tailor your messages to resonate with your audience while seamlessly adding purchase links and integrating your brand logo for a cohesive aesthetic. The app offers a fully customizable design that is both responsive and mobile-friendly, ensuring your notifications look great on any device. Enhance your store's communication strategy and drive more customer interactions with Stickyfix Notification Bar.

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Customizable design

Customizable notification text

Add purchase links

Brand logo integration

Responsive and mobile-friendly

FAQ Expert: Page, Product FAQs

$5.99-$9.99 / Month

8.2

1 Reviews

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Elevate Support, Enhance Engagement: Tailored FAQ, Easy Manage Show more

FAQ Expert: Product FAQ is a dynamic app designed to efficiently manage and streamline product-related queries for merchants. By facilitating tailored Q&A creation, it enhances customer interaction through personalization and builds trust and loyalty with accurate, prompt responses. Its advanced features include importing Q&A through CSV and resolving doubts effectively, thereby reducing product returns. Seamless integration with diverse themes makes it a versatile tool that caters to varied merchant needs, simplifying the user experience. Additionally, the app offers robust analytics and data visualization, empowering businesses to make informed decisions. The "Ask Questions" feature encourages user engagement by enabling instant responses and strengthening the Q&A database. Ultimately, FAQ Expert serves as a valuable asset in the online marketplace, promoting workflow efficiency and enhancing customer support.

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Seamless integration

Analytics

Data visualization

Custom design

Personalized q&a

Import q&a

Install App

QuizMaster‑Product Recommender

$4.99 / Month

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Engage customers with personalized quizzes and gain insights. Show more

QuizMaster-Product Recommender is an intuitive app that empowers businesses to create engaging and personalized quizzes without the need for any coding or technical expertise. Designed to seamlessly integrate with your online store, it enhances customer interaction and collects valuable Zero-Party data, allowing you to refine your marketing strategies effortlessly. Whether operating in retail, fashion, pet products, or cosmetics, the app supports a wide range of niches, offering versatile Q&A formats and the ability to send results directly to customers' emails. Customize your quizzes with ease, applying custom CSS to ensure they align with your brand's unique look and feel, and tailor every element including images, fonts, and layouts. By analyzing quiz responses, QuizMaster provides valuable insights into customer preferences and behavior, helping you recommend personalized products to enhance the shopping experience. With its responsive user interface, the app ensures a smooth and engaging experience for both businesses and their customers.

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Customization options

Personalized quizzes

Collect zero-party data

Responsive experience

Marketing strategies

No-code interface

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StoreMind

$24.99-$369.99 / Month

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Product AI & Intelligent Store Assistant to Manage Engagement Show more

StoreMind is an innovative app designed for merchants looking to enhance their customer experience with interactive technology. Offering Generative AI store assistants, it provides 24-hour help and support, ensuring that customers receive real-time assistance with their orders or any shopping queries. By utilizing access to the product catalogue and customer order histories, StoreMind's assistant chatbots deliver tailored and personalized interactions. The app generates unique product chatbots from detailed product descriptions and attributes, which not only fosters user engagement but also boosts sales. With unparalleled data collection capabilities, StoreMind gathers valuable insights into customer interactions, helping businesses make informed decisions. Easily integrated with any e-commerce platform, StoreMind offers a seamless and engaging user experience that elevates customer interaction to the next level.

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Seamless integration

Customer engagement

Data collection

Product descriptions

Ai chatbots

Sales booster

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YouKnowMeBest Social Shopping

$4.99-$9.99 / Month

(3/5)

1 Reviews

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Social shopping. Customers share their cart and ask for advice

Product recommendation

Social interaction

Connect social media

Share wishlist/cart

Vote & recommend

Gain new customers

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Kokfy ‑ Whatsapp Button

$0.99 / Month

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Display a WhatsApp button on the product page Show more

Kokfy ‑ Whatsapp Button is the ultimate solution for enhancing customer engagement on your online store. This innovative app integrates a seamless WhatsApp button directly onto your product pages, allowing customers to easily initiate conversations with your team. By facilitating direct communication, it helps customers make informed purchasing decisions, potentially boosting your sales. Kokfy also allows you to customize the button's appearance to align with your store's branding, maintaining a cohesive visual identity. The visible and accessible contact option fosters trust and transparency, reassuring customers with immediate support. Kokfy is designed to streamline customer interactions, making it an indispensable tool for any e-commerce business aiming to improve customer service and satisfaction.

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Customer engagement

Whatsapp integration

Customizable button

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Vista WhatsApp Chat Widget

$2.99 / Month

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Bridge the gap between browsing and buying with whatsapp chat Show more

The Vista WhatsApp Chat Button app offers a seamless way to enhance customer communication by integrating a WhatsApp button directly onto your website. With this tool, businesses can instantly connect with customers, addressing inquiries in real-time and providing the essential human interaction that often influences purchasing decisions. Users can easily select a WhatsApp number and prefill custom messages, ensuring that customer interactions start on the right note. This no-code, mobile-friendly solution simplifies the process of building and maintaining customer relationships, offering prompt and personalized support at every step. Additionally, the app provides flexibility with features such as the ability to add a floating button for both desktop and mobile versions of a website, choose its position, and even disable it temporarily if needed. By leveraging this intuitive communication tool, businesses can significantly enhance customer engagement and satisfaction.

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No coding required

Mobile-friendly

Instant communication

Custom prefilled message

Floating whatsapp button

Button positioning

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SP (Sales Exit Intent Popup)

$4.95 / Month

8.2

4 Reviews

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Boost conversions with strategic exit-intent popups. Show more

The SP (Sales Exit Intent Popup) app is designed to boost your Shopify store's sales through intuitive and customizable popups. With quick setup using built-in templates, there's no need for coding, allowing for a seamless implementation. Its features include powerful CTA buttons, effective countdown timers, and email collection fields to increase customer engagement and conversion rates. The app strategically deploys popups to maintain a balance between capturing attention and ensuring user comfort. Fully responsive across all devices, the SP app ensures a consistent experience for users on different platforms. Additionally, the app is supported by a rapid-response support team, ensuring issues are addressed swiftly to enhance store interactivity.

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Quick setup

Countdown timer

Email collection

Cta button

Strategic triggers

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CITS TubeShow Carousel

(1/5)

1 Reviews

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Showcase YouTube Playlists in a Stunning Online Store Carousel Show more

CITS TubeShow Carousel is a powerful app designed to seamlessly integrate YouTube carousels into your Shopify store, transforming the visual appeal of your site. With its user-friendly interface, merchants will appreciate the ease and effectiveness of showcasing dynamic video content. By addressing the limitations of static content, this app enhances customer interaction and boosts conversions through engaging YouTube videos. The app allows you to effortlessly incorporate entire YouTube channels or specific playlists, offering flexibility and a dynamic shopping experience. You can easily switch between different channels and playlists as needed, ensuring your content stays fresh and relevant. Moreover, the app is fully responsive, guaranteeing that your YouTube carousel looks stunning on any device, from desktops to smartphones. Elevate your Shopify storefront with CITS TubeShow Carousel and harness the power of video content to captivate and engage your audience.

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Responsive design

Dynamic content

Youtube integration

Video showcase

Playlist inclusion

Easy updates

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Kommunicate AI Chatbot

$25-$100 / Month

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AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.

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Seamless integration

Multilingual support

Real-time analytics

Omnichannel integration

Self-learning ai

Order status

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Shopify Customer interaction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 38 Apps

Listrak: Email, SMS & Identity

Easy WhatsApp LiveChat

Cruxtab Form Builder

Kommo: AI‑powered WhatsApp CRM

UR: Smart Sticky SNS Icon

ZB: WhatsApp & Messenger Chat

Contact form Master

WhatsApp Chat + Link Generator

Mr. Negotiator Discount & Sale

Bizify ‑ WhatsApp chat

Stickyfix Notification Bar

FAQ Expert: Page, Product FAQs

QuizMaster‑Product Recommender

StoreMind

YouKnowMeBest Social Shopping

Kokfy ‑ Whatsapp Button

Vista WhatsApp Chat Widget

SP (Sales Exit Intent Popup)

CITS TubeShow Carousel

Kommunicate AI Chatbot