Kommo: AI‑powered WhatsApp CRM

Name: Kommo: AI‑powered WhatsApp CRM Introduction Video
Uploaded: 2024-04-10T04:00:06Z
Duration: 1 min 33 s
Description: Easy-to-use, messenger-based CRM system

Develop by Kommo

$300

/ Month

14 Days Free Trial

Easy-to-use, messenger-based CRM system

Sales automation

Team collaboration

Chatbot builder

Unified inbox

Message templates

Analytics tools

Whatsapp widget

Omnichannel helpdesk

Lead profiles

About Kommo: AI‑powered WhatsApp CRM

Launched Sep 14, 2023

Built by Kommo

Email :

[email protected]

Support Portal Privacy policy Tutorial

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ZB: WhatsApp & Messenger Chat

(16 Reviews)

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$4.99-$19.99 / Month

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Introduction Video

Description

Build client relationships on AI-powered WhatsApp CRM to grow your business

Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly.

Nurture and manage your Shopify orders effectively with Kommo's sales pipeline.
Complete client info in lead profiles: contacts, tasks, notes, chats, & calls.
Automate sales and communication with tools like Salesbot, AI agent & more.
Add a website chat button to your Shopify store.
Activate an AI agent for inquiries on shipping, products, payments, & policies.

Pros

Easy-to-use, messenger-based CRM system
Designed to help small businesses grow sales
Seamless integration with Shopify
Integrated with multiple messaging apps such as WhatsApp, Instagram, and Facebook Messenger
Offers a unified inbox for all communication channels
Includes chatbot builder, templates, and WhatsApp chat widget
Provides analytics tools for better business insights
Stay connected to customers through various communications channels
Automates processes and boosts business efficiency
Messenger, email, SMS, and live chat all managed in one shared team inbox
Complete client information available in lead profiles: contacts, tasks, notes, chats, & calls
Salesbot and other automation tools available for sales and communication
Supports WhatsApp Marketing and omnichannel helpdesk
Effective management of Shopify orders through sales pipeline

Cons

Potentially complex for users unfamiliar with CRM systems
Requires time to set up and integrate all communication channels
May need technical support for advanced features and customizations
Possible dependency on stable internet connection and messaging platform reliability

Top Helpful Reviews

A minha loja

Jul 01, 2025 on Shopify

A proposta é excelente, mas faltam materiais de apoio para quem está começando. Tive que procurar tutoriais por fora pra entender tudo. Depois que pega o jeito, flui bem. Deixo 4 estrelas por esse início meio travado.

MN Serviços

Jun 27, 2025 on Shopify

Plataforma interessante e intuitiva. Estou gostando, por enquanto, por ser fácil de usar. A forma que mostra os resultados também são simples de visualizar e monitorar. Estou utilizando bastante para as ações da minha empresa e tem dado certo.

Minha loja

Jun 24, 2025 on Shopify

Gosto muito da Kommo e utilizo para a minha empresa há algum tempo. Ferramenta simples e intuitiva, bem fácil de usar e analisar. A maneira que mostram os resultados é bem prático também. Essa ferramenta já faz parte do planejamento estratégico do meu negócio. Recomendo.

Prenda Mania KidStore

Dec 21, 2023 on Shopify

O suporte é péssimo. Configurei toda a aplicação vinculada à Shopify. Não aparece-me a opção de pagar assinatura via shopify e não me oferecem soluções para o problema.