Shopify Customer support apps 2026

GearLaunch ‑ Print on Demand

$4.99 / Month

8.2

3 Reviews

Print on over 600 items like T-shirts, Wall Art, Bags, etc. Show more

GearLaunch ‑ Print on Demand is a powerful tool designed for Shopify users looking to create and sell custom-designed products with ease. The app allows users to effortlessly install and set up an account, from where they can upload their unique designs and choose from a wide variety of products to print on. With complete pricing control, users can set their own prices, ensuring they maximize profits. Once products are added, they sync automatically with the user’s Shopify store, streamlining the selling process and allowing for a seamless shopping experience. One of the standout features of GearLaunch is its inventory management, which eliminates the hassle of dealing with inventory or shipping logistics. Additionally, GearLaunch offers customer service support, handling any issues or complaints from buyers, so sellers can focus on growing their business. With an extensive catalog of quality print-on-demand products, GearLaunch provides a comprehensive and convenient solution for online entrepreneurs looking to expand their product offerings.

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Inventory management

Product sync

Product catalog

Set pricing

Upload design

Install App

Indi‑e | AI chatbot

$250 / Month

8.2

2 Reviews

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A 24/7 virtual assistant to boost sales Show more

Indi-e is an AI-powered chatbot designed to enhance your e-commerce experience by boosting customer satisfaction and conversion rates. With Indi-e, you can effortlessly set up a virtual assistant that operates around the clock, providing human-like interactions to handle customer inquiries independently. Acting as an essential member of your sales team, this intelligent assistant not only recommends products tailored to individual customer preferences but also addresses specific questions related to items purchased. Moreover, Indi-e offers seamless assistance with shipping and returns, ensuring a comprehensive support system for your customers. This innovative solution not only streamlines customer service operations but also contributes to increased sales by guiding users through their purchasing journey. With Indi-e, enrich your customer relationships and watch your business grow.

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Suggests products

Answers questions

Handles returns

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Tawkster Live Chat

$9-$15 / Month

8.2

4 Reviews

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Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

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Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

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Bytes Easy FAQ

$2.99-$5.99 / Month

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Effortlessly manage FAQs for every product and page, boosting Show more

Bytes Easy FAQ is an intuitive app designed to streamline FAQ management for merchants, enhancing the overall shopping experience. This app allows businesses to effortlessly organize and customize FAQs for both products and pages, ensuring that relevant information is always at shoppers' fingertips. By simplifying the process of creating, editing, and displaying FAQs, Bytes Easy FAQ significantly reduces the time merchants spend on support-related tasks while also decreasing customer inquiries. The app provides flexibility in associating FAQs with specific products or pages, enabling shoppers to quickly find the answers they need. With features like color preferences for FAQ displays, it offers additional customization options to align with brand aesthetics. Overall, Bytes Easy FAQ not only boosts efficiency for merchants but also improves customer satisfaction by making essential information readily available.

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Organize faqs

Customize faqs

Create faqs

Edit faqs

Display faqs

Color preferences

Install App

MIT WhatsApp Widgets: 4 in 1

$2.99 / Month

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Enhance your store with customizable WhatsApp marketing and support widgets. Show more

MIT WhatsApp Widgets: 4 in 1 is a comprehensive application designed to seamlessly integrate versatile WhatsApp widgets into your online store for enhanced marketing, sales, and customer support. With its intuitive Link Share and Share Product widgets, your customers can effortlessly share your website's content with their contacts on WhatsApp, increasing visibility and engagement. The app also features a convenient chat widget, allowing users to initiate live conversations with your support team through a single tap or click. Each widget in the app is fully customizable, enabling you to align them perfectly with your store’s unique theme and style. Additionally, you can choose which widgets to display on specific products and pages, ensuring targeted interaction. MIT WhatsApp Widgets supports the integration of multiple WhatsApp widgets within the same store, providing a flexible and user-friendly experience. Explore the possibilities by integrating these adaptable tools into your store today!

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Whatsapp chat widget

Multiple widget support

Link share widget

Product share widget

Order widgets

Fully customizable widgets

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Enalito: Email, SMS, ChatBot

$29-$99 / Month

8.2

3 Reviews

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Advanced eCommerce AI Chatbot & Marketing Automation Show more

Enalito: Email, SMS, ChatBot is a cutting-edge AI-driven platform designed to enhance customer support and accelerate revenue growth. It leverages AI segmentation to identify new revenue streams and prevent customer attrition, ensuring a more robust marketing strategy. The platform offers on-site personalization widgets and personal stores for users, empowering them for a more customized shopping experience. At the heart of the application, an AI chatbot provides instant offers, significantly increasing customer conversions and loyalty. By integrating real-time event-triggered actions across multiple channels—email, SMS, WhatsApp, and the chatbot itself—Enalito ensures a seamless, multichannel marketing approach. It supports a broad range of email marketing campaigns, from abandoned carts to win-back emails, managed with AI-generated insights and automation tools. This all-in-one solution is a game-changer for businesses looking to revolutionize their customer experience and drive substantial growth.

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Revenue opportunities

Email marketing

Sms campaigns

Omnichannel campaigns

Campaign automation

Drip campaigns

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Shopbot: AI Customer Calls

$39-$349 / Month

8.2

4 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Video FAQ

$9-$99 / Month

8.2

4 Reviews

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Boost sales with video FAQs; influence purchases and improve customer support. Show more

Video FAQ is an innovative app designed to enhance your online store's sales by providing customers with video answers to frequently asked questions. This user-friendly tool allows you to seamlessly add informative video content to any page on your store, using intuitive web embeds. With Video FAQ, you can effectively guide potential buyers towards making informed purchase decisions, delivering faster customer support, and fostering increased customer loyalty. The app also features advanced analytics, offering real-time insights into how your videos are influencing sales performance. Whether recording answers in just minutes, benefiting from automatic video SEO, or customizing the app to align with your branding, Video FAQ amplifies your communication strategy. Additionally, you can assign team members or even customers to contribute video answers, ensuring dynamic and engaging content.

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Custom branding

Analytics reports

Team assignments

Video faqs

Automatic seo

Web embeds

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

7.7

250 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

eDesk

$49-$149 / Month

7.9

27 Reviews

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Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.

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Order management

Multiple channels

Order history view

Order information

Personalized responses

Centralized messaging

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Mercuri SMS & WhatsApp Booking

$29-$99 / Month

8.2

14 Reviews

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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.

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Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

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FAQ Page:Accordion+Help Center

8.2

11 Reviews

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Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

Install App

POWR: FAQ Page | Help Center

$3.84-$98.99 / Month

7.7

39 Reviews

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Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

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Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

Install App

LiveSupporti ‑ Live Chat

$5-$48 / Month

6.9

5 Reviews

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Live Chat for your store Show more

LiveSupporti ‑ Live Chat is a powerful tool designed to enhance customer interaction on your Shopify store by enabling real-time communication. With this app, you can assist your customers instantly, addressing their queries and providing support as they browse, which can lead to a superior shopping experience. The app offers real-time visitor monitoring, allowing you to see who is actively browsing your store, and provides insights into what customers have in their carts. Customizable chat box branding ensures that the chat interface aligns with your store's aesthetic. The multilingual feature allows the chat box to operate in any language, catering to a diverse customer base. Additionally, a ticketing system is included to facilitate seamless collaboration and follow-ups, ultimately aiming to improve customer satisfaction and boost sales.

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Customizable branding

Multilingual support

Ticketing system

Real-time monitoring

Shopify cart view

Install App

OT: WhatsApp Chat & FAQ

8.2

1 Reviews

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Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

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Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

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Marketing+Support on WhatsApp

$15-$40 / Month

(3.4/5)

350 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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AI Chatbot & Recommendation

$9-$29 / Month

8.2

4 Reviews

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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

Install App

Betii AI Phone Receptionist

Your AI Phone Support Agent Show more

Betii AI Phone Receptionist is a cutting-edge customer support app designed to enhance communication between e-commerce stores and their customers. By emulating your unique voice, Betii ensures that your brand's identity is consistently maintained during interactions, providing a seamless and personalized customer experience. The app allows you to build a custom widget for your website, enabling customers to easily input their details and receive a call back within seconds. Betii connects customers to your AI call agent instantly, offering swift assistance and guidance just as you would yourself. This innovative tool effectively makes it feel like you have multiple versions of yourself, engaging with and supporting customers at any time. With Betii, elevating your customer service to new heights is both achievable and effortless.

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Custom widgets

Unique voice customization

Instant call connection

Automated customer info collection

3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

8.2

3 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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PlainChat: WhatsApp Chat

8.2

1 Reviews

Claim Offer

Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 201 Apps

GearLaunch ‑ Print on Demand

Indi‑e | AI chatbot

Tawkster Live Chat

Bytes Easy FAQ

MIT WhatsApp Widgets: 4 in 1

Enalito: Email, SMS, ChatBot

Shopbot: AI Customer Calls

Video FAQ

RT: WhatsApp Chat, Live Chat

eDesk

Mercuri SMS & WhatsApp Booking

FAQ Page:Accordion+Help Center

POWR: FAQ Page | Help Center

LiveSupporti ‑ Live Chat

OT: WhatsApp Chat & FAQ

Marketing+Support on WhatsApp

AI Chatbot & Recommendation

Betii AI Phone Receptionist

3Dsellers ‑ CRM & Helpdesk

PlainChat: WhatsApp Chat