Shopify Customer support apps 2025

Zoko ‑ WhatsApp Catalog & API

$4.99 / Month

9.1

241 Reviews

Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

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Cod confirmation

Cart recovery

Dynamic segments

Broadcast messages

Bulk whatsapp messages

No-code chatbot builder

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

9

144 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Rep AI: ChatGPT Sales Chatbot

$39-$299 / Month

9.2

92 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

9.2

930 Reviews

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Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

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Shopney ‑ Mobile App Builder

$149-$599 / Month

9

1,051 Reviews

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Build a mobile app that is better than your mobile website! Show more

Shopney ‑ Mobile App Builder is a powerful solution that transforms your online store into a world-class mobile app within hours, promising a superior shopping experience that drives higher mobile conversion rates. Leveraging the unparalleled efficacy of push notifications, Shopney enables unlimited, automated messaging to engage customers effectively, thus reducing marketing ad spend while boosting sales. Designed for optimal product merchandising, Shopney offers diverse theme options for both Product Detail Pages (PDP) and Product Listing Pages (PLP), ensuring your store shines on mobile devices. The app enriches the shopping experience with personalized features and real-time interactions via in-app live chat, providing shoppers with the immediate connection they desire. Seamlessly integrating with top Shopify apps, Shopney lets you bring all your essential tools into the mobile realm, enhancing the functionality of your app. Alongside robust app-building capabilities, Shopney offers first-rate customer support from the outset, partnering with you for growth and success. Moreover, smart tools, insights, and proven tactics are at your disposal to facilitate app installs, positioning your store for accelerated growth in the mobile marketplace.

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Push notifications

Shopify integration

In-app live chat

Personalized shopping

Product merchandising

Smart tools

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TextYess: WhatsApp Marketing

$249-$499 / Month

8.7

53 Reviews

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Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

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Automated responses

Order processing

Ai-driven chat

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Marketing+Support on WhatsApp

$15-$40 / Month

(3.7/5)

1,075 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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FLY: AI Chatbot w/ Personality

$10-$400 / Month

8.9

20 Reviews

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Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

8.4

38 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Bexy AI: ChatGPT Sales Chatbot

$39-$369 / Month

9.1

7 Reviews

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ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.

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Product recommendations

Upselling & cross-selling

Proactive engagement

24/7 availability

100+ languages

Conversational ai

Install App

LunaChat Conversion AI ChatBot

$7.99-$129 / Month

7.7

95 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

Install App

Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.5

8 Reviews

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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

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Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

Install App

Interakt ‑ WhatsApp Marketing

$15-$45 / Month

(3.7/5)

170 Reviews

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Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.

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Automated reminders

Order updates

Bulk campaigns

Double confirmation

Shared team inbox

Green tick

Install App

SH: WhatsApp Chat & Abandoned

9.1

118 Reviews

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WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart Show more

SH: WhatsApp Chat & Abandoned is an innovative app designed to help businesses recover abandoned carts efficiently through the power of WhatsApp. By leveraging advanced marketing automation tools, it allows businesses to monitor sales and optimize performance using real-time data. Sweethelp employs top-notch WhatsApp marketing strategies that enable you to reach customers more effectively and boost sales using automated, customizable templates, significantly enhancing your ROI and conversion rates. The app is designed to put your marketing efforts on autopilot, freeing you to focus on other aspects of your business. With features like a WhatsApp Chat button for excellent customer support and a Share button to increase referral sales, SH provides comprehensive solutions for engagement. Additionally, it facilitates re-engagement with lost customers through enticing offers and discounts and keeps customers informed of order activities through timely notifications. Whether it's recovering sales or enhancing customer interaction, SH: WhatsApp Chat & Abandoned is a crucial tool for growing your business.

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Customizable templates

Marketing automation

Abandoned cart recovery

Whatsapp live chat

Automatic notifications

Cash on delivery

Install App

Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

657 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

Install App

Relish AI Chatbot + ChatGPT

$9-$99 / Month

9.1

25 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.

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Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

Install App

Doko AI ‑ AI Chatbots

9.1

1 Reviews

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Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.

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Product recommendations

Track orders

Automate tasks

Create ai chatbots

Answer faqs

Schedule appointments

Install App

ConvoPilot ‑ AI ChatBot

$9-$69 / Month

9

1 Reviews

Claim Offer

"AI Chatbot for E-commerce: 24/7 Support, Personalized Search, Boost Sales." Show more

ConvoPilot ‑ AI Ecommerce Bot is a revolutionary AI-powered chatbot designed specifically for e-commerce stores. It offers round-the-clock customer support, ensuring that customer inquiries are addressed promptly at any time of day. By providing personalized product search and smart recommendations, ConvoPilot enhances the shopping experience and increases the likelihood of sales. The bot also provides instant answers to frequently asked questions, streamlining the customer service process. With integrated live chat features, store owners can easily take over conversations for a more personal touch when needed. This app not only boosts customer satisfaction but also optimizes store operations by automating repetitive support tasks. Fully compatible with Shopify, ConvoPilot empowers online stores to engage with customers effortlessly and efficiently.

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Shopify integration

Product recommendations

Live chat integration

Instant faq answers

24/7 customer support

Personalized search

Install App

FAQ Page:Accordion+Help Center

8.2

1 Reviews

Claim Offer

Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

Install App

Mikawaya Subscription

$12-$499 / Month

9.1

77 Reviews

Claim Offer

売上向上の為のマーケティング機能に特化した日本製サブスクアプリ！CVR改善、LTV向上における機能とサポートが充実 Show more

Mikawaya Subscription is a comprehensive subscription management app designed for Shopify merchants, from large enterprises to startups. It enables users to test purchase processes using Shopify Payment's test mode, ensuring full functionality before implementation. Expert support is provided by professionals experienced in Japan's subscription e-commerce landscape, offering practical and timely assistance. The app integrates seamlessly with Shopify's product management, simplifying the setup process into five easy steps without requiring complex configurations. Customers can easily modify delivery intervals and order dates through their subscription management pages, enhancing flexibility and user satisfaction. Mikawaya Subscription offers robust features including analytics, LTV improvement tools, external integrations, and enhanced UX for product and management pages. Additionally, the app offers initial setup support, migration from other subscription apps, and detailed customer data analysis for targeted marketing efforts through segmented messaging.

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Subscription management

Customer segmentation

Crm integration

Sales analytics

Order customization

Test purchases

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 162 Apps

Zoko ‑ WhatsApp Catalog & API

Wizybot ‑ AI Chatbot

Rep AI: ChatGPT Sales Chatbot

RT: WhatsApp Chat, Live Chat

Shopney ‑ Mobile App Builder

TextYess: WhatsApp Marketing

Marketing+Support on WhatsApp

FLY: AI Chatbot w/ Personality

Crisp ‑ Helpdesk & AI Chatbot

Bexy AI: ChatGPT Sales Chatbot

LunaChat Conversion AI ChatBot

Chad: AI Chat Agent + Helpdesk

Interakt ‑ WhatsApp Marketing

SH: WhatsApp Chat & Abandoned

Chatra — Live Chat & Chatbot

Relish AI Chatbot + ChatGPT

Doko AI ‑ AI Chatbots

ConvoPilot ‑ AI ChatBot

FAQ Page:Accordion+Help Center

Mikawaya Subscription