Shopify Customer support apps 2025

Zoko: WhatsApp CRM

$39.99-$404.99 / Month

9.2

232 Reviews

Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

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Cod confirmation

Cart recovery

Dynamic segments

Broadcast messages

Bulk whatsapp messages

No-code chatbot builder

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Shopney ‑ Mobile App Builder

$149-$599 / Month

9

680 Reviews

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Build a mobile app that is better than your mobile website! Show more

Shopney ‑ Mobile App Builder is a powerful solution that transforms your online store into a world-class mobile app within hours, promising a superior shopping experience that drives higher mobile conversion rates. Leveraging the unparalleled efficacy of push notifications, Shopney enables unlimited, automated messaging to engage customers effectively, thus reducing marketing ad spend while boosting sales. Designed for optimal product merchandising, Shopney offers diverse theme options for both Product Detail Pages (PDP) and Product Listing Pages (PLP), ensuring your store shines on mobile devices. The app enriches the shopping experience with personalized features and real-time interactions via in-app live chat, providing shoppers with the immediate connection they desire. Seamlessly integrating with top Shopify apps, Shopney lets you bring all your essential tools into the mobile realm, enhancing the functionality of your app. Alongside robust app-building capabilities, Shopney offers first-rate customer support from the outset, partnering with you for growth and success. Moreover, smart tools, insights, and proven tactics are at your disposal to facilitate app installs, positioning your store for accelerated growth in the mobile marketplace.

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Push notifications

Shopify integration

In-app live chat

Personalized shopping

Product merchandising

Smart tools

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FLY: AI Chatbot w/ Personality

$1-$30 / Month

9

25 Reviews

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Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

8.9

139 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Rep AI: ChatGPT Sales Chatbot

$99-$350 / Month

8.7

88 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.2

35 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

9

271 Reviews

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Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

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Rozio AI ChatGPT Sales Chatbot

$29.99-$129.99 / Month

9.1

6 Reviews

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GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.

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Multilingual capability

Tailored ai support

Smart product suggestions

Order tracking links

Custom chat appearance

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TextYess: WhatsApp Marketing

$249-$499 / Month

9.1

49 Reviews

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Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

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Automated responses

Order processing

Ai-driven chat

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Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.5

4 Reviews

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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

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Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

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Interakt ‑ WhatsApp Marketing

$15-$45 / Month

(3.3/5)

138 Reviews

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Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.

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Automated reminders

Order updates

Bulk campaigns

Double confirmation

Shared team inbox

Green tick

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Herodesk

$15.95 / Month

9.1

4 Reviews

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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.

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Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

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Relish AI Chatbot + ChatGPT

$9-$99 / Month

9.1

17 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.

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Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

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Mercuri: SMS, WhatsApp & AI

9.1

4 Reviews

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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.

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Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

9.1

2 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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K: Contact Form Builder

9.1

9 Reviews

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Create forms collect leads, provide top-notch customer support Show more

K: Contact Form Builder is the perfect tool for enhancing customer engagement and boosting your business's lead generation and sales. This intuitive app allows you to effortlessly create versatile forms, including Popup, Page Embedded, Multi-Step, and Floating Bubble Forms. It's designed to help you customize forms by selecting the fields necessary for gathering vital customer information, thus enhancing your customer support experience. The Contact Form Builder seamlessly integrates with popular email marketing tools like Mailchimp, Mailerlite, and Getresponse, facilitating smooth data collection and automation. With a user-friendly interface and a variety of templates, you can quickly design and deploy forms that match your website's style and branding. Trigger forms anywhere on your site to optimize customer interaction and data capture, making it easier than ever to stay connected with your audience.

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Multi-step forms

Customizable style

Templates

Automation

Field selection

Easy form building

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Re:amaze AI Chat Helpdesk

$29-$899 / Month

(4.4/5)

185 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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LunaChat Conversion AI ChatBot

$7.99-$129 / Month

6.7

26 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

Install App

ZB: WhatsApp & Messenger Chat

$4.99-$19.99 / Month

9.1

16 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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Variant Descriptions King

$9.9 / Month

9.1

68 Reviews

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Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.

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Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 177 Apps

Zoko: WhatsApp CRM

Shopney ‑ Mobile App Builder

FLY: AI Chatbot w/ Personality

Wizybot ‑ AI Chatbot

Rep AI: ChatGPT Sales Chatbot

Crisp ‑ Helpdesk & AI Chatbot

RT: WhatsApp Chat, Live Chat

Rozio AI ChatGPT Sales Chatbot

TextYess: WhatsApp Marketing

Chad: AI Chat Agent + Helpdesk

Interakt ‑ WhatsApp Marketing

Herodesk

Relish AI Chatbot + ChatGPT

Mercuri: SMS, WhatsApp & AI

K‑Chat AI Chatbot for Fashion

K: Contact Form Builder

Re:amaze AI Chat Helpdesk

LunaChat Conversion AI ChatBot

ZB: WhatsApp & Messenger Chat

Variant Descriptions King