Shopify Customer support apps 2026

Whatsy: WhatsApp Chat & Share

9.1

38 Reviews

Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

Show less

Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

Install App

Mikawaya Subscription

$12-$499 / Month

9.1

64 Reviews

Claim Offer

売上向上の為のマーケティング機能に特化した日本製サブスクアプリ！CVR改善、LTV向上における機能とサポートが充実 Show more

Mikawaya Subscription is a comprehensive subscription management app designed for Shopify merchants, from large enterprises to startups. It enables users to test purchase processes using Shopify Payment's test mode, ensuring full functionality before implementation. Expert support is provided by professionals experienced in Japan's subscription e-commerce landscape, offering practical and timely assistance. The app integrates seamlessly with Shopify's product management, simplifying the setup process into five easy steps without requiring complex configurations. Customers can easily modify delivery intervals and order dates through their subscription management pages, enhancing flexibility and user satisfaction. Mikawaya Subscription offers robust features including analytics, LTV improvement tools, external integrations, and enhanced UX for product and management pages. Additionally, the app offers initial setup support, migration from other subscription apps, and detailed customer data analysis for targeted marketing efforts through segmented messaging.

Show less

Subscription management

Customer segmentation

Crm integration

Sales analytics

Order customization

Test purchases

Install App

ChatWILL:AI Chatbot &Live Chat

9.1

26 Reviews

Claim Offer

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

Show less

Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

Install App

Variant Descriptions King

$9.9 / Month

9.1

84 Reviews

Claim Offer

Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.

Show less

Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

Install App

WaMe : Whatsapp Chat Button

9.1

1 Reviews

Claim Offer

Enable WhatsApp Chat Button & Enhance Customer Support Show more

WaMe: WhatsApp Chat Button revolutionizes your online store by seamlessly integrating a WhatsApp chat button, transforming customer support and sales potential. This app allows visitors to utilize a popular and reliable messaging platform, providing a direct line of communication with your business. Stay connected with your customers at all times, ensuring timely responses to their inquiries and enhancing their shopping experience. With WaMe, customizing the chat button to align with your store's theme is effortless, providing a cohesive look and feel. You can also personalize pop-ups with single or multiple WhatsApp agents for a tailored customer interaction. The app is designed for easy installation and customization, offering a responsive interface that enhances both customer service and sales. Embrace a native, user-friendly way for customers to reach out, driving higher satisfaction and increased sales conversions.

Show less

Responsive design

Whatsapp integration

Easy installation

Customizable chat button

Multiple agents support

Install App

FAQ Page:Accordion+Help Center

8.2

11 Reviews

Claim Offer

Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

Install App

EngageBay CRM

8.2

1 Reviews

Claim Offer

EngageBay is an integrated marketing, CRM & service software. Show more

EngageBay CRM is a robust tool that integrates effortlessly with Shopify to sync orders, products, and customer information seamlessly. It empowers businesses to enhance customer engagement through personalized emails, SMS, and targeted calls, ensuring effective communication. With its advanced features, you can nurture leads using tailored email sequences, drip campaigns, and behavior-based triggers, which help in converting prospects into loyal customers. The platform supports web tracking to provide insights into user web history and events, facilitating informed decision-making. Additionally, EngageBay CRM enables businesses to maintain a dynamic social media presence through scheduled posts, helping to engage with audiences more consistently. It also streamlines marketing automation, making follow-up processes efficient and saving valuable time. Furthermore, it provides a comprehensive view of customer interactions, ensuring superior customer support services by documenting every touchpoint smoothly.

Show less

Sync orders

Personalized communication

Drip campaigns

Sync contacts

Web tracking

Email sequences

Install App

Flyweight AI Chatbot | AI Chat

$1-$99 / Month

9.1

106 Reviews

Claim Offer

Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

Show less

Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

Install App

KamiChat：ChatGPT Chat

$9 / Month

7.4

8 Reviews

Claim Offer

Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.

Show less

Whatsapp integration

Team management

Efficient communication

Custom prompt words

Historical chat analysis

Install App

GA: whatsapp chat Widget + AI

8.2

1 Reviews

Claim Offer

Integrate WhatsApp for instant, seamless website communication and support. Show more

GA: Whatsapp Chat is a dynamic tool designed to seamlessly integrate with your website, elevating your communication and customer service capabilities. It enables visitors to instantly connect with your team, allowing them to ask questions and receive prompt responses. This messaging tool ensures that you are accessible to your audience round-the-clock, enabling you to manage conversations from any device for truly efficient support. Users can effortlessly choose the right team member or department for rapid assistance, ensuring that inquiries are handled by the most suitable personnel. The app also redirects visitors directly to WhatsApp for ongoing communication, maintaining an uninterrupted dialogue. Enhance your brand’s identity by personalizing colors, welcome messages, and icons to align with your style. Install now and transform your customer experience by providing immediate, personalized responses that enhance customer satisfaction and loyalty.

Show less

Team member selection

Instant messaging integration

Seamless customer support

Device-independent communication

Customizable chat appearance

Direct whatsapp redirects

Install App

OT: WhatsApp Chat & FAQ

8.2

1 Reviews

Claim Offer

Enhance your customer support via WhatsApp Chat and FAQ Show more

OT: WhatsApp Chat & FAQ is a versatile app designed to streamline customer support and enhance user experience by enabling instant communication through WhatsApp. With this app, businesses can quickly redirect customers to WhatsApp for immediate assistance, improving response times and satisfaction. The app allows customization of the helpdesk widget to seamlessly integrate with the business's theme, creating a cohesive and pleasant visual experience for users. Additionally, the infinite FAQ database helps businesses efficiently address common customer inquiries by creating tailored frequently asked questions. This feature not only boosts customer satisfaction but also supports increased conversion rates by ensuring timely and informative responses. Users can also customize working hours and automate holiday messages, ensuring consistent communication. Overall, OT: WhatsApp Chat & FAQ is a comprehensive solution to enhance customer interaction, satisfaction, and business efficiency.

Show less

Whatsapp integration

Customizable helpdesk

Infinite faq database

Quick support redirection

Holiday messages

Storefront customization

Install App

Shopbot: AI Customer Calls

$39-$349 / Month

8.2

4 Reviews

Claim Offer

"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

Show less

Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

Install App

TextYess

$290-$533 / Month

8

49 Reviews

Claim Offer

Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

Show less

Automated responses

Order processing

Ai-driven chat

Install App

3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

8.2

3 Reviews

Claim Offer

Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

Show less

Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

Install App

MIT WhatsApp Widgets: 4 in 1

$2.99 / Month

Claim Offer

Enhance your store with customizable WhatsApp marketing and support widgets. Show more

MIT WhatsApp Widgets: 4 in 1 is a comprehensive application designed to seamlessly integrate versatile WhatsApp widgets into your online store for enhanced marketing, sales, and customer support. With its intuitive Link Share and Share Product widgets, your customers can effortlessly share your website's content with their contacts on WhatsApp, increasing visibility and engagement. The app also features a convenient chat widget, allowing users to initiate live conversations with your support team through a single tap or click. Each widget in the app is fully customizable, enabling you to align them perfectly with your store’s unique theme and style. Additionally, you can choose which widgets to display on specific products and pages, ensuring targeted interaction. MIT WhatsApp Widgets supports the integration of multiple WhatsApp widgets within the same store, providing a flexible and user-friendly experience. Explore the possibilities by integrating these adaptable tools into your store today!

Show less

Whatsapp chat widget

Multiple widget support

Link share widget

Product share widget

Order widgets

Fully customizable widgets

Install App

Rep AI: AI Chatbot & Live Chat

$99-$350 / Month

7.9

106 Reviews

Claim Offer

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

Show less

Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

Install App

HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

8.2

2 Reviews

Claim Offer

Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

Show less

Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

Install App

Wizybot CRM & AI Chatbot

$69.99-$150 / Month

7.7

168 Reviews

Claim Offer

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

Show less

Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

Install App

Superhumans: Email, SMS, Chat

Claim Offer

Live chat support with real agents Show more

Superhuman Support is an all-in-one customer support tool designed to enhance your business's revenue and conversions through live chat, email, and SMS communication. With a dedicated team of real humans, it provides round-the-clock, 24/7/365 assistance to ensure your customers receive personalized and attentive support at all times. Unlike traditional automated solutions, Superhuman Support guarantees a human touch, making customer interactions more meaningful and effective. Seamlessly integrate this tool with your Shopify store and start seeing results in minutes. The app is designed to be a cost-effective solution, offering substantial savings compared to hiring an extensive support team, while still ensuring increased ROI. Additionally, it features an intuitive dashboard for performance tracking and analytics, providing insights to improve customer support strategies. Dedicated account managers are also available to offer personalized assistance, making Superhuman Support a comprehensive solution for all your customer service needs.

Show less

Seamless integration

Performance tracking

Live chat

Dedicated account managers

Email support

24/7/365 support

Install App

Smartarget Line ‑ Contact Us

$9 / Month

7.7

5 Reviews

Claim Offer

Allow customers to contact you using Line Chat Show more

Smartarget Line - Contact Us is designed to enhance communication by integrating Line chat directly into your website, making it seamless for customers to reach out. By adding a Line icon on every page, the app ensures that prospective customers can contact you in a way that is both familiar and trustworthy. Once a message is sent, you'll have the flexibility to respond within hours, with replies sent directly to customers' mobile devices, reducing the risk of losing leads. The app is designed to work seamlessly across both computers and mobile devices, ensuring accessibility at all times. Additionally, you can customize the appearance of the Line chat to match your website's aesthetics and display one or multiple agents, providing a professional and consistent customer service experience. This app effectively bridges the communication gap, encouraging customer engagement and boosting trust.

Show less

Customizable style

Multi-device support

Easy contact option

Multiple agents display

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 201 Apps

Whatsy: WhatsApp Chat & Share

Mikawaya Subscription

ChatWILL:AI Chatbot &Live Chat

Variant Descriptions King

WaMe : Whatsapp Chat Button

FAQ Page:Accordion+Help Center

EngageBay CRM

Flyweight AI Chatbot | AI Chat

KamiChat：ChatGPT Chat

GA: whatsapp chat Widget + AI

OT: WhatsApp Chat & FAQ

Shopbot: AI Customer Calls

TextYess

3Dsellers ‑ CRM & Helpdesk

MIT WhatsApp Widgets: 4 in 1

Rep AI: AI Chatbot & Live Chat

HeloRobo : WhatsApp & LiveChat

Wizybot CRM & AI Chatbot

Superhumans: Email, SMS, Chat

Smartarget Line ‑ Contact Us