Shopify Customer support apps 2025

Flyweight AI Chat | AI Chatbot

$1-$99 / Month

9.1

61 Reviews

Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

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Shopney ‑ Mobile App Builder

$149-$599 / Month

9.2

685 Reviews

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Build a mobile app that is better than your mobile website! Show more

Shopney ‑ Mobile App Builder is a powerful solution that transforms your online store into a world-class mobile app within hours, promising a superior shopping experience that drives higher mobile conversion rates. Leveraging the unparalleled efficacy of push notifications, Shopney enables unlimited, automated messaging to engage customers effectively, thus reducing marketing ad spend while boosting sales. Designed for optimal product merchandising, Shopney offers diverse theme options for both Product Detail Pages (PDP) and Product Listing Pages (PLP), ensuring your store shines on mobile devices. The app enriches the shopping experience with personalized features and real-time interactions via in-app live chat, providing shoppers with the immediate connection they desire. Seamlessly integrating with top Shopify apps, Shopney lets you bring all your essential tools into the mobile realm, enhancing the functionality of your app. Alongside robust app-building capabilities, Shopney offers first-rate customer support from the outset, partnering with you for growth and success. Moreover, smart tools, insights, and proven tactics are at your disposal to facilitate app installs, positioning your store for accelerated growth in the mobile marketplace.

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Push notifications

Shopify integration

In-app live chat

Personalized shopping

Product merchandising

Smart tools

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Zoko: WhatsApp CRM

$39.99-$404.99 / Month

8.3

246 Reviews

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Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

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Cod confirmation

Cart recovery

Dynamic segments

Broadcast messages

Bulk whatsapp messages

No-code chatbot builder

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

8.5

165 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Interakt ‑ WhatsApp Marketing

$15-$45 / Month

8.4

164 Reviews

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Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.

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Automated reminders

Order updates

Bulk campaigns

Double confirmation

Shared team inbox

Green tick

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K: Contact Form Builder + AI

9.2

21 Reviews

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Create forms collect leads, provide top-notch customer support Show more

K: Contact Form Builder is the perfect tool for enhancing customer engagement and boosting your business's lead generation and sales. This intuitive app allows you to effortlessly create versatile forms, including Popup, Page Embedded, Multi-Step, and Floating Bubble Forms. It's designed to help you customize forms by selecting the fields necessary for gathering vital customer information, thus enhancing your customer support experience. The Contact Form Builder seamlessly integrates with popular email marketing tools like Mailchimp, Mailerlite, and Getresponse, facilitating smooth data collection and automation. With a user-friendly interface and a variety of templates, you can quickly design and deploy forms that match your website's style and branding. Trigger forms anywhere on your site to optimize customer interaction and data capture, making it easier than ever to stay connected with your audience.

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Multi-step forms

Customizable style

Templates

Automation

Field selection

Easy form building

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

8.7

253 Reviews

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Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

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SuperAGI Marketing (Contlo)

8.8

74 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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Rep AI: ChatGPT Concierge

$99-$350 / Month

8.5

97 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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HyderaBot AI & Live Chatbot

$9.99-$49.99 / Month

9.1

2 Reviews

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AI chatbot for 24/7 customer support and personalized product recommendations. Show more

HyderaBot AI & Live Chatbot is a cutting-edge application designed to revolutionize customer service for online merchants. This AI-driven chatbot is available 24/7, instantly addressing customer inquiries, tracking orders, and offering personalized product recommendations in multiple languages. By automating these tasks, the app significantly reduces the workload on support teams, enabling them to focus on more complex issues while improving overall customer satisfaction. The seamless integration with online stores ensures a smooth setup process and an enhanced shopping experience. Merchants can leverage this powerful tool to boost sales by providing timely, accurate responses to customer needs. HyderaBot AI & Live Chatbot is an indispensable solution for modern businesses seeking to optimize their customer service operations effortlessly.

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Automated responses

Multilingual support

Product recommendations

Ai-powered chatbot

Instant order tracking

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Kustomer

9.2

24 Reviews

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AI-Powered Support: Seamless Integration & Insights Show more

Kustomer is an innovative AI-driven CRM app designed to revolutionize the way merchants interact with customers, particularly in eCommerce and retail sectors. By offering a comprehensive view of customer data, Kustomer streamlines support across various channels, significantly enhancing customer understanding and enabling personalized experiences. The app simplifies the process of managing customer inquiries, orders, and feedback, boosting operational efficiency. Merchants looking to elevate their customer service quality and responsiveness will find Kustomer an ideal solution. Key features include full integration with Shopify for comprehensive order visibility, the ability to process order refunds and cancellations directly from the Kustomer timeline, and efficient order data search capabilities. Additionally, dynamic message customization with shortcuts and automated updates through chatbot templates further optimize customer interactions.

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Customizable messages

Multi-channel support

Personalized experiences

Order management

Ai integration

Customer insights

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Variant Descriptions King

$9.9 / Month

9.1

71 Reviews

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Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.

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Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

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Jaweb AI Chatbot & Live Chat

$29.99-$333.99 / Month

9.2

2 Reviews

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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.

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Real-time updates

Automated support

Inquiry responses

Routine task automation

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☆AiLead: AI Chatbot & Sales

$9.99-$29.97 / Month

9.1

10 Reviews

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AI sales and support enhancing customer engagement and streamlining shopping experience. Show more

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.

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Multi-language support

Automated marketing

Ai sales assistant

Growth insights

24/7 ai chatbot

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KM FAQ Page Adder

$44.99-$199 / Month

9.1

4 Reviews

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Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.

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Responsive design

Customizable faq pages

Effortless faq creation

Organize questions

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FAQ Page:Accordion+Help Center

9.1

6 Reviews

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Organize your FAQ into an easy-to-use format

No coding required

Category management

Search functionality

Unlimited faqs

Faqs organization

Stunning themes

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Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

304 Reviews

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Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

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Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

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Rozio AI ChatGPT Sales Chatbot

$29.99-$129.99 / Month

9.1

1 Reviews

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GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.

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Multilingual capability

Tailored ai support

Smart product suggestions

Order tracking links

Custom chat appearance

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Angle – AI Shopping Assistant

$1499-$999 / Month

9.1

2 Reviews

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AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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HeyGena | Mobile AI Assistant

$50 / Month

9.1

5 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 198 Apps

Flyweight AI Chat | AI Chatbot

Shopney ‑ Mobile App Builder

Zoko: WhatsApp CRM

Wizybot ‑ AI Chatbot

Interakt ‑ WhatsApp Marketing

K: Contact Form Builder + AI

RT: WhatsApp Chat, Live Chat

SuperAGI Marketing (Contlo)

Rep AI: ChatGPT Concierge

HyderaBot AI & Live Chatbot

Kustomer

Variant Descriptions King

Jaweb AI Chatbot & Live Chat

☆AiLead: AI Chatbot & Sales

KM FAQ Page Adder

FAQ Page:Accordion+Help Center

Chatra — Live Chat & Chatbot

Rozio AI ChatGPT Sales Chatbot

Angle – AI Shopping Assistant

HeyGena | Mobile AI Assistant