Shopify Customer support apps 2025

RT: WhatsApp Chat, Live Chat

$6.99 / Month

8.7

927 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

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Zoko ‑ WhatsApp Catalog & API

$4.99 / Month

8.8

217 Reviews

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Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

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Cod confirmation

Cart recovery

Dynamic segments

Broadcast messages

Bulk whatsapp messages

No-code chatbot builder

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Shopney ‑ Mobile App Builder

$149-$599 / Month

9.2

1,043 Reviews

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Build a mobile app that is better than your mobile website! Show more

Shopney ‑ Mobile App Builder is a powerful solution that transforms your online store into a world-class mobile app within hours, promising a superior shopping experience that drives higher mobile conversion rates. Leveraging the unparalleled efficacy of push notifications, Shopney enables unlimited, automated messaging to engage customers effectively, thus reducing marketing ad spend while boosting sales. Designed for optimal product merchandising, Shopney offers diverse theme options for both Product Detail Pages (PDP) and Product Listing Pages (PLP), ensuring your store shines on mobile devices. The app enriches the shopping experience with personalized features and real-time interactions via in-app live chat, providing shoppers with the immediate connection they desire. Seamlessly integrating with top Shopify apps, Shopney lets you bring all your essential tools into the mobile realm, enhancing the functionality of your app. Alongside robust app-building capabilities, Shopney offers first-rate customer support from the outset, partnering with you for growth and success. Moreover, smart tools, insights, and proven tactics are at your disposal to facilitate app installs, positioning your store for accelerated growth in the mobile marketplace.

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Push notifications

Shopify integration

In-app live chat

Personalized shopping

Product merchandising

Smart tools

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

9.1

134 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Rep AI: ChatGPT Sales Chatbot

$39-$299 / Month

8.9

84 Reviews

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Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

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Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

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LunaChat Conversion AI ChatBot

$7.99-$129 / Month

8.6

70 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

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TextYess: WhatsApp Marketing

$249-$499 / Month

8.7

51 Reviews

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Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

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Automated responses

Order processing

Ai-driven chat

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Marketing+Support on WhatsApp

$15-$40 / Month

(3.7/5)

1,073 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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Bexy AI: ChatGPT Sales Chatbot

$49-$219 / Month

9.1

7 Reviews

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ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.

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Product recommendations

Upselling & cross-selling

Proactive engagement

24/7 availability

100+ languages

Conversational ai

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Interakt ‑ WhatsApp Marketing

$15-$45 / Month

6.1

168 Reviews

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Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.

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Automated reminders

Order updates

Bulk campaigns

Double confirmation

Shared team inbox

Green tick

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FLY: AI Chatbot w/ Personality

$10-$400 / Month

9.1

14 Reviews

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Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

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Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

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K: Contact Form Builder

9.1

13 Reviews

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Create forms collect leads, provide top-notch customer support

Multi-step forms

Customizable style

Templates

Automation

Field selection

Easy form building

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Wapp ‑ WhatsApp Chat Button

$3.99-$9.99 / Month

9.1

9 Reviews

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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.

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Customer engagement

Whatsapp chat button

Abandoned cart notifications

Drive sales

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Mikawaya Subscription

$12-$499 / Month

9.1

76 Reviews

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売上向上の為のマーケティング機能に特化した日本製サブスクアプリ！CVR改善、LTV向上における機能とサポートが充実 Show more

Mikawaya Subscription is a comprehensive subscription management app designed for Shopify merchants, from large enterprises to startups. It enables users to test purchase processes using Shopify Payment's test mode, ensuring full functionality before implementation. Expert support is provided by professionals experienced in Japan's subscription e-commerce landscape, offering practical and timely assistance. The app integrates seamlessly with Shopify's product management, simplifying the setup process into five easy steps without requiring complex configurations. Customers can easily modify delivery intervals and order dates through their subscription management pages, enhancing flexibility and user satisfaction. Mikawaya Subscription offers robust features including analytics, LTV improvement tools, external integrations, and enhanced UX for product and management pages. Additionally, the app offers initial setup support, migration from other subscription apps, and detailed customer data analysis for targeted marketing efforts through segmented messaging.

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Subscription management

Customer segmentation

Crm integration

Sales analytics

Order customization

Test purchases

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Charla Live Chat

$6 / Month

9.1

11 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Whatsy: WhatsApp Chat & Share

8.1

135 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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Relish AI Chatbot + ChatGPT

$9-$99 / Month

9.1

24 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.

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Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

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Contlo ‑ Marketing & Helpdesk

7.3

74 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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ShopBot: AI Chat Assistant

$10-$250 / Month

9.1

1 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Reamaze Live Chat Helpdesk CRM

$29-$899 / Month

9.1

262 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 155 Apps

RT: WhatsApp Chat, Live Chat

Zoko ‑ WhatsApp Catalog & API

Shopney ‑ Mobile App Builder

Wizybot ‑ AI Chatbot

Rep AI: ChatGPT Sales Chatbot

LunaChat Conversion AI ChatBot

TextYess: WhatsApp Marketing

Marketing+Support on WhatsApp

Bexy AI: ChatGPT Sales Chatbot

Interakt ‑ WhatsApp Marketing

FLY: AI Chatbot w/ Personality

K: Contact Form Builder

Wapp ‑ WhatsApp Chat Button

Mikawaya Subscription

Charla Live Chat

Whatsy: WhatsApp Chat & Share

Relish AI Chatbot + ChatGPT

Contlo ‑ Marketing & Helpdesk

ShopBot: AI Chat Assistant

Reamaze Live Chat Helpdesk CRM