Shopify Customer support apps 2025

Zoko: WhatsApp CRM

$39.99-$404.99 / Month

9.3

250 Reviews

Unleash ChatGPT inside your WhatsApp business number! Show more

Zoko is an all-in-one sales, marketing, and support solution designed specifically for businesses using WhatsApp. By integrating with the official WhatsApp API, Zoko allows teams to streamline their communications through one unified platform. It offers a suite of powerful features including the ability to send bulk messages, broadcasts, and template messages to engage with customers effectively. With its no-code builder, businesses can easily create chatbots to automate customer interactions and handle queries through a centralized team inbox. Zoko also enhances e-commerce operations by syncing Shopify catalogs to WhatsApp, automating order collection, and offering COD (Cash On Delivery) and prepaid flow options to boost revenue. Additionally, its broadcast and dynamic segmentation tools ensure that marketing campaigns reach the right audience, while features like cart recovery and notifications improve customer engagement and retention.

Show less

Cod confirmation

Cart recovery

Dynamic segments

Broadcast messages

Bulk whatsapp messages

No-code chatbot builder

Install App

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

9.1

145 Reviews

Claim Offer

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

Show less

Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

Install App

Shopney ‑ Mobile App Builder

$149-$599 / Month

9.1

1,056 Reviews

Claim Offer

Build a mobile app that is better than your mobile website! Show more

Shopney ‑ Mobile App Builder is a powerful solution that transforms your online store into a world-class mobile app within hours, promising a superior shopping experience that drives higher mobile conversion rates. Leveraging the unparalleled efficacy of push notifications, Shopney enables unlimited, automated messaging to engage customers effectively, thus reducing marketing ad spend while boosting sales. Designed for optimal product merchandising, Shopney offers diverse theme options for both Product Detail Pages (PDP) and Product Listing Pages (PLP), ensuring your store shines on mobile devices. The app enriches the shopping experience with personalized features and real-time interactions via in-app live chat, providing shoppers with the immediate connection they desire. Seamlessly integrating with top Shopify apps, Shopney lets you bring all your essential tools into the mobile realm, enhancing the functionality of your app. Alongside robust app-building capabilities, Shopney offers first-rate customer support from the outset, partnering with you for growth and success. Moreover, smart tools, insights, and proven tactics are at your disposal to facilitate app installs, positioning your store for accelerated growth in the mobile marketplace.

Show less

Push notifications

Shopify integration

In-app live chat

Personalized shopping

Product merchandising

Smart tools

Install App

TextYess: WhatsApp Marketing

$249-$499 / Month

8.7

53 Reviews

Claim Offer

Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

Show less

Automated responses

Order processing

Ai-driven chat

Install App

FLY: AI Chatbot w/ Personality

$10-$400 / Month

8.9

24 Reviews

Claim Offer

Boost Sales & Support with Authentic AI Conversations Show more

Flyweight is an advanced AI chatbot designed to seamlessly integrate with your Shopify store, bringing a vibrant personality to customer interactions. With a simple one-click setup, Flyweight utilizes real-time shop data to offer personalized shopping experiences that not only engage customers but also drive sales. This intelligent chatbot communicates fluently in 50 languages, making it accessible to a global audience. Flyweight includes enhanced analytics features, allowing you to filter and analyze customer complaints, sales, and support interactions, providing valuable insights into customer needs. Customize its responses for a truly bespoke experience while ensuring compliance with GDPR standards. Instantly gain a deeper understanding of your customers' questions and improve their shopping journey with Flyweight.

Show less

Customizable responses

One-click setup

Enhanced analytics

Personalized interactions

Gdpr-compliant

Dynamic personality

Install App

Rep AI: ChatGPT Sales Chatbot

$99-$299 / Month

8.8

94 Reviews

Claim Offer

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

Show less

Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

Install App

RT: WhatsApp Chat, Live Chat

$6.99 / Month

9.2

931 Reviews

Claim Offer

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

Show less

Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

Install App

Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.2

39 Reviews

Claim Offer

Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

Show less

Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

Install App

Marketing+Support on WhatsApp

$15-$40 / Month

(3.7/5)

1,075 Reviews

Claim Offer

Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

Show less

Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

Install App

Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.5

5 Reviews

Claim Offer

Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

Show less

Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

Install App

Chatra — Live Chat & Chatbot

$31-$41 / Month

9.1

659 Reviews

Claim Offer

Chat with site visitors to boost engagement and drive sales. Show more

Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.

Show less

Social media integration

Live chat

Chatbot automation

Real-time visitor tracking

Cross-device support

Shared inbox

Install App

Bexy AI: ChatGPT Sales Chatbot

$39-$369 / Month

9.1

6 Reviews

Claim Offer

ChatGPT powered AI Sales Assistant that boosts sales 24/7 Show more

Bexy AI: ChatGPT Sales Chatbot is a powerful sales assistant designed to enhance the online shopping experience by engaging visitors 24/7. By proactively interacting with customers at key moments, Bexy AI effectively identifies their needs and assists in sales and support, reducing common issues like friction, objections, and refunds. The app boosts conversion rates through smart product recommendations, upselling, and cross-selling strategies. Its simple plug-and-play setup ensures seamless integration, allowing you to tailor the chatbot to match your brand's unique voice and style. With support for over 100 languages, Bexy AI delivers a premium shopping experience worldwide, significantly increasing average order values (AOV). Additionally, the chatbot leverages behavioral AI to minimize cart abandonment and conversational AI to handle both sales and customer inquiries efficiently. Bexy AI is automatically updated with your store's latest product offerings and can be custom-trained for enhanced brand alignment and knowledge.

Show less

Product recommendations

Upselling & cross-selling

Proactive engagement

24/7 availability

100+ languages

Conversational ai

Install App

LunaChat Conversion AI ChatBot

$7.99-$129 / Month

(4.7/5)

97 Reviews

Claim Offer

Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

Show less

Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

Install App

Interakt ‑ WhatsApp Marketing

$15-$45 / Month

(3.7/5)

170 Reviews

Claim Offer

Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.

Show less

Automated reminders

Order updates

Bulk campaigns

Double confirmation

Shared team inbox

Green tick

Install App

Reamaze Live Chat Helpdesk CRM

$29-$899 / Month

6.7

263 Reviews

Claim Offer

Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

Show less

Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

Install App

K: Contact Form Builder

9.1

14 Reviews

Claim Offer

Create forms collect leads, provide top-notch customer support Show more

K: Contact Form Builder is the perfect tool for enhancing customer engagement and boosting your business's lead generation and sales. This intuitive app allows you to effortlessly create versatile forms, including Popup, Page Embedded, Multi-Step, and Floating Bubble Forms. It's designed to help you customize forms by selecting the fields necessary for gathering vital customer information, thus enhancing your customer support experience. The Contact Form Builder seamlessly integrates with popular email marketing tools like Mailchimp, Mailerlite, and Getresponse, facilitating smooth data collection and automation. With a user-friendly interface and a variety of templates, you can quickly design and deploy forms that match your website's style and branding. Trigger forms anywhere on your site to optimize customer interaction and data capture, making it easier than ever to stay connected with your audience.

Show less

Multi-step forms

Customizable style

Templates

Automation

Field selection

Easy form building

Install App

Herodesk

$15.95 / Month

9.1

3 Reviews

Claim Offer

A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.

Show less

Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

Install App

POWR: FAQ Page | Help Center

9.1

241 Reviews

Claim Offer

Improve product descriptions w/ easy-to-customize product FAQs Show more

POWR: FAQ & Help Center is a dynamic app designed to enhance customer support and boost sales by enabling businesses to create customized, SEO-optimized FAQs effortlessly. This tool allows you to address common customer queries—such as shipping details and return policies—directly on your product pages, resulting in swifter sales cycles and a decrease in support ticket volume. With no coding experience required, you can tailor the design to align with your brand's style. The app further enriches user experience by allowing the addition of links, images, and videos to your FAQs, coupled with mouse-over effects for interactive engagement. Its SEO-friendly nature helps improve your site's organic search traffic, while space-saving features like half-width sections keep your pages tidy. An embedded search bar ensures customers can find the information they need swiftly, making POWR an indispensable tool for an elevated customer service experience.

Show less

Mouse-over effects

Search bar

Customizable faqs

Seo-optimized

Media support

Half-width sections

Install App

Whatsy: WhatsApp Chat & Share

8.1

138 Reviews

Claim Offer

Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

Show less

Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

Install App

Variant Descriptions King

$9.9 / Month

9.1

107 Reviews

Claim Offer

Show description of selected variant, add accordions/tabs, etc Show more

Variant Descriptions King is a versatile app designed to enhance the presentation of product information on your online store. It allows you to display detailed descriptions specific to each product variant, such as size chart info, color details, care instructions, and technical specifics. The app helps in organizing extensive product descriptions into neat tabs or collapsible accordions, improving the customer experience by making information easily accessible and visually appealing. You can seamlessly add these features to any page or theme section in your store, including FAQ pages, Returns & Privacy Policy sections, Shipping Info pages, and more. This not only optimizes the browsing experience for customers but also aims to boost sales, reduce product returns, and lessen customer support inquiries. The app is compatible with all themes and offers customization options to match your store's unique aesthetic. Whether you're looking to enhance product details or streamline store information, Variant Descriptions King provides a comprehensive solution for presenting organized and engaging content.

Show less

Mobile responsive

Customizable appearance

Variant descriptions

Tabs/accordions

Universal theme compatibility

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 169 Apps

Zoko: WhatsApp CRM

Wizybot ‑ AI Chatbot

Shopney ‑ Mobile App Builder

TextYess: WhatsApp Marketing

FLY: AI Chatbot w/ Personality

Rep AI: ChatGPT Sales Chatbot

RT: WhatsApp Chat, Live Chat

Crisp ‑ Helpdesk & AI Chatbot

Marketing+Support on WhatsApp

Chad: AI Chat Agent + Helpdesk

Chatra — Live Chat & Chatbot

Bexy AI: ChatGPT Sales Chatbot

LunaChat Conversion AI ChatBot

Interakt ‑ WhatsApp Marketing

Reamaze Live Chat Helpdesk CRM

K: Contact Form Builder

Herodesk

POWR: FAQ Page | Help Center

Whatsy: WhatsApp Chat & Share

Variant Descriptions King