Shopify Customer support apps 2025

KM FAQ Page Adder

$44.99-$199 / Month

9.1

4 Reviews

Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.

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Responsive design

Customizable faq pages

Effortless faq creation

Organize questions

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

2 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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GA: whatsapp chat Widget + AI

9.1

1 Reviews

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Integrate WhatsApp for instant, seamless website communication and support. Show more

GA: Whatsapp Chat is a dynamic tool designed to seamlessly integrate with your website, elevating your communication and customer service capabilities. It enables visitors to instantly connect with your team, allowing them to ask questions and receive prompt responses. This messaging tool ensures that you are accessible to your audience round-the-clock, enabling you to manage conversations from any device for truly efficient support. Users can effortlessly choose the right team member or department for rapid assistance, ensuring that inquiries are handled by the most suitable personnel. The app also redirects visitors directly to WhatsApp for ongoing communication, maintaining an uninterrupted dialogue. Enhance your brand’s identity by personalizing colors, welcome messages, and icons to align with your style. Install now and transform your customer experience by providing immediate, personalized responses that enhance customer satisfaction and loyalty.

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Team member selection

Instant messaging integration

Seamless customer support

Device-independent communication

Customizable chat appearance

Direct whatsapp redirects

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ASG ‑ Ecommerce AI Chatbot

$29 / Month

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Order Tracking, Support, Product Discovery Show more

ASG ‑ Ecommerce AI Chatbot, also known as AIShopGenie, is a groundbreaking tool designed to revolutionize the eCommerce experience. It provides 24/7 customer support, enabling users to track orders, escalate issues, and search for products seamlessly right within the chat interface. This chatbot is expertly integrated with major eCommerce platforms, ensuring smooth and efficient shopping processes. AIShopGenie enhances customer journeys by utilizing its deep understanding of the site and offering personalized experiences that delight users. Its AI-based product search functionality aids customers in finding exactly what they need while capturing leads and fostering brand loyalty with domain expertise. Experience the transformative power of AIShopGenie and elevate your online shopping today.

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Order tracking

Lead capture

Tailored experiences

Round-the-clock support

In-bot product search

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

8.2

2 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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AI Chat Assistant EWA

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AI Chat Assistant: Streamline support with 24/7 multilingual, adaptive responses. Show more

AI Chat Assistant EWA is an innovative app designed to transform customer support for online businesses, regardless of their size. It effectively learns and utilizes your business content to deliver precise and instant responses round-the-clock. This AI-powered solution significantly cuts down on support costs and staffing needs, leading to enhanced customer satisfaction. EWA excels at handling multiple inquiries at the same time, ensuring efficient service delivery without compromising on quality. Additionally, it adapts swiftly to new information, ensuring that the support is always updated and relevant. With its multilingual capabilities, EWA assists businesses in reaching a broader global audience, making it an ideal choice for merchants aiming to streamline and internationalize their operations.

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Multilingual responses

24/7 ai-powered

Learns content

Handles multiple inquiries

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GentAI Bot ‑ Sales and Service

$19.99 / Month

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AI Powered Customer Service Chatbot for Store Websites! Show more

GentAI Bot - Sales and Service is a powerful app designed to enhance customer engagement and drive sales for businesses. Its unique features include the ability to generate valuable sales leads by collecting and reporting detailed visitor information. The app effortlessly greets visitors and provides answers to all business-specific questions, guiding them toward conversions. Moreover, it keeps visitors engaged by sharing essential business URLs, PDFs, and updates about upcoming events. Merchants appreciate GentAI Bot for its straightforward setup process and its ability to significantly reduce customer service costs. Additionally, it offers insightful customer engagement analytics that empower businesses to make informed decisions. This combination of features makes GentAI Bot an indispensable tool for businesses looking to boost productivity and streamline their sales and service operations.

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Lead generation

Visitor engagement

Business inquiries

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Wapp ‑ WhatsApp Chat Button

$3.99-$9.99 / Month

8.2

3 Reviews

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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.

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Customer engagement

Whatsapp chat button

Abandoned cart notifications

Drive sales

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ask Oskar: AI Chat Assistant

$15-$99 / Month

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Enhance Shopify support with AI-driven efficiency and round-the-clock assistance. Show more

Ask Oskar: AI Chat Assistant is a powerful tool designed to optimize your Shopify store by providing seamless and intelligent customer support. This AI chatbot learns from your store's product and order data to deliver precise and dependable assistance around the clock. By automating routine inquiries, Ask Oskar reduces your team's workload, enabling you to focus on other critical business operations. It enhances the shopping experience with personalized product recommendations and efficient order tracking, ensuring customers receive instant responses that are accurate and devoid of human error. Effortlessly integrated into your Shopify store, Ask Oskar offers a customizable chat widget to align with your brand's aesthetics and even allows for fallback options when the AI cannot provide an answer. With Ask Oskar, elevate your store's customer service and ensure a smooth, engaging shopping experience for your customers.

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Personalized recommendations

Order tracking

Easy integration

Customizable widget

24/7 assistance

Ai-driven efficiency

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ShopLite: Smart AI Chatbot

$21-$249 / Month

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"Automate sales, support, and insights. Elevate customer service effortlessly." Show more

ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.

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Tracks orders

Automates sales support

Handles product inquiries

Offers recommendations

Provides real-time updates

Tracks leads

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Re:amaze AI Helpdesk & Chat

$29-$899 / Month

(4.4/5)

175 Reviews

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Convert more customers w/ AI powered helpdesk and live chat Show more

Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.

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Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Conversell AI Chatbot

$49-$99 / Month

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AI Chatbot for customer support and sales conversion Show more

Conversell AI Chatbot is a versatile platform designed to help businesses effortlessly deploy intelligent chatbots across various channels, such as social messaging apps and voice assistants like Alexa. With Conversell, building and launching AI-powered chatbots is a breeze, even for those without any coding skills. The app empowers businesses to provide round-the-clock customer support, resolve inquiries, and answer FAQs efficiently with AI assistance. Customers can also benefit from seamless order tracking and updates, enhancing their overall experience. Conversell features a user-friendly dashboard that allows businesses to monitor their bots' performance and conversion rates with ease. Tailored to meet specific business needs, this platform ensures strategic customer engagement and support, maximizing operational efficiency.

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No coding required

Order tracking

Performance dashboard

24/7 support

Multi-platform deployment

Ai customer assistance

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AI Chatbot & Recommendation

$9-$29 / Month

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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

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PlainChat: WhatsApp Chat

9.1

1 Reviews

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Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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ShopJets Customer Support App

$19 / Month

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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.

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Task automation

Team collaboration

Canned responses

Unified inbox

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Video FAQ

$9-$99 / Month

8.2

4 Reviews

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Boost sales with video FAQs; influence purchases and improve customer support. Show more

Video FAQ is an innovative app designed to enhance your online store's sales by providing customers with video answers to frequently asked questions. This user-friendly tool allows you to seamlessly add informative video content to any page on your store, using intuitive web embeds. With Video FAQ, you can effectively guide potential buyers towards making informed purchase decisions, delivering faster customer support, and fostering increased customer loyalty. The app also features advanced analytics, offering real-time insights into how your videos are influencing sales performance. Whether recording answers in just minutes, benefiting from automatic video SEO, or customizing the app to align with your branding, Video FAQ amplifies your communication strategy. Additionally, you can assign team members or even customers to contribute video answers, ensuring dynamic and engaging content.

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Custom branding

Analytics reports

Team assignments

Video faqs

Automatic seo

Web embeds

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Notch – Customer Support Suite

8.2

4 Reviews

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Full CS operations managed by AI and a team of CS experts. Show more

Notch – Customer Support Suite is a transformative solution designed to elevate eCommerce customer support by seamlessly integrating AI precision with expert management. This comprehensive service takes over your entire customer support operations, eliminating the complexity and hassle of managing multiple providers, allowing you to focus entirely on business growth. Enjoy the benefits of enhanced customer satisfaction, improved operational efficiency, and peace of mind as Notch simplifies your workload. The app offers seamless integration with eCommerce platforms to deliver 24/7 automated chat support, utilizing your store's unique knowledge and insights. Additionally, Notch provides data-driven business insights to foster continuous revenue growth, ensuring that your support operations not only meet but exceed customer expectations. With Notch, managing customer service becomes an effortless process, leading to stronger relationships with your customers and driving your business success.

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Data-driven insights

Ai-powered operations

Expert team support

Seamless ecommerce integration

24/7 automated chat

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Whush SMS

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Keep customers in loop with their order notifications via sms Show more

Whush SMS is a powerful tool designed to enhance your customer marketing and support functions through the convenience of SMS. Exclusively available to existing Whush users, this app seamlessly integrates with the Whush Platform, allowing businesses to automate and streamline their communication processes. With Whush SMS, businesses can send automated order updates such as order confirmations and cancellations, ensuring timely and efficient customer interactions. This integration not only improves customer satisfaction by keeping them informed but also reduces the workload on customer support teams. Enhance your customer engagement strategies and operational efficiency with the reliable and easy-to-use Whush SMS app.

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Seamless integration

Order confirmation message

Order cancellation message

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GA: Customer Support Forms +AI

$9.99 / Month

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Effortless Custom Forms for Streamlined Customer Support Show more

GA: Support Forms is an innovative application designed to elevate your business's workflow and customer engagement through customizable and responsive forms. Its user-friendly interface, complete with drag-and-drop functionality, allows you to effortlessly create personalized forms without any coding skills. Choose from a wide selection of templates to suit your brand and needs, ensuring a professional appearance that resonates with your audience. With instant email notifications, you'll never miss a submission, enabling prompt responses to customer queries and feedback. The app's robust analytics tools provide valuable insights into form performance, allowing you to refine your strategies and improve customer interactions. Trusted by businesses of all sizes, GA: Support Forms offers a seamless way to manage support requests efficiently and effectively.

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Email notifications

Performance tracking

Intuitive interface

Drag-and-drop

Robust analytics

Rich templates

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LunaChat Conversion AI ChatBot

$7.99-$129 / Month

6.4

14 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 190 Apps

KM FAQ Page Adder

3Dsellers ‑ CRM & Helpdesk

GA: whatsapp chat Widget + AI

ASG ‑ Ecommerce AI Chatbot

K‑Chat AI Chatbot for Fashion

AI Chat Assistant EWA

GentAI Bot ‑ Sales and Service

Wapp ‑ WhatsApp Chat Button

ask Oskar: AI Chat Assistant

ShopLite: Smart AI Chatbot

Re:amaze AI Helpdesk & Chat

Conversell AI Chatbot

AI Chatbot & Recommendation

PlainChat: WhatsApp Chat

ShopJets Customer Support App

Video FAQ

Notch – Customer Support Suite

Whush SMS

GA: Customer Support Forms +AI

LunaChat Conversion AI ChatBot