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Showing 60 to 80 of 169 Apps
  • Free Plan Available
8.2
3 Reviews

View order info and answer messages from your helpdesk. Show more

ChannelReply is a powerful app designed to streamline customer support and boost your productivity by integrating Shopify order information directly into your helpdesk. With ChannelReply, you can view detailed customer and order info right next to your conversations, eliminating the need to switch screens for tracking IDs or shipping statuses. This seamless integration allows you to manage support tickets more efficiently, helping you focus on selling and enhancing customer satisfaction. Take advantage of automated actions on Shopify data, like tagging high-value orders and sending personalized auto-replies, to provide prompt and tailored support. Additionally, ChannelReply allows you to consolidate order information from multiple Shopify stores into one interface, making it easier to manage and reply to customer messages and order notifications. Customize your replies even further by personalizing canned responses with specific order info, and manage critical tasks like issuing refunds or updating orders. With ChannelReply, your helpdesk becomes a powerful tool for managing customer relationships and driving sales.
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Issue refunds
Order info integration
Direct replies
Personalized autoreplies
Update order info
Identify messages

Customers of your store can directly contact your support team Show more

ESTS WhatsApp is an intuitive app designed to streamline communication by connecting users directly with agents via WhatsApp. Leveraging the widespread popularity of WhatsApp as a chat platform, this app simplifies the process of getting your questions answered. With just a click on the WhatsApp icon at the bottom-right corner of the screen, you'll be presented with a list of available agents. Choose any agent's name to begin an immediate conversation, making it easy and efficient to seek assistance. The app requires no coding knowledge or additional setup, ensuring a hassle-free experience for all users. Whether you need quick support or answers to specific queries, ESTS WhatsApp facilitates direct and seamless interactions with agents.
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No coding required
Easy setup
Whatsapp integration
Direct contact
Agent list

Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.
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Customizable design
Easy setup
Real-time support
Quick communication
Floating chat widget

Add WhatsApp Inquiry on store in 1 click for Customer Support Show more

OnlyWeb WhatsApp Inquiry Icon is a versatile app crafted for store owners to seamlessly integrate a WhatsApp chat button on their websites. This app is equipped with a range of features aimed at enhancing customer communication, making it both easy and efficient for users. With full customization options, you can modify the position, size, and color of your WhatsApp icon, ensuring it aligns with your brand's aesthetic effortlessly. Designed with a mobile-friendly interface, this app allows customers to contact you conveniently while shopping on their smartphones. The intuitive design and adjustable look and feel features ensure that the chat button not only blends perfectly with your site but also enhances user experience. By facilitating direct communication through WhatsApp, this app helps in fostering stronger connections with your customers, ultimately improving customer service and satisfaction.
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Easy integration
Mobile-friendly
Customize icon

Making online business easy to everyone

Product recommendations
Visitor tracking
Real-time reports
Customer data
Ai promotions

Enhance customer support with realtime complaint management. Show more

Complaint Guru is an intuitive mobile application designed to streamline the process of lodging and managing consumer complaints. The app empowers users to easily file complaints against businesses or service providers, offering a structured platform to ensure that their grievances are heard and addressed. With its user-friendly interface, Complaint Guru allows users to track the status of their complaints in real-time and receive updates on progress directly through the app. The platform also features a community forum where users can share experiences and advice, fostering a support network for consumer rights. Additionally, the app provides educational resources and tips on effectively handling disputes, helping users navigate the complexities of consumer advocacy. Whether you're dealing with defective products or subpar service, Complaint Guru is your go-to solution for resolving issues efficiently and effectively.
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Realtime complaint management
Automated issue tracking
Customizable response templates
  • $5.95 / Month
  • Free Plan Available
7.9
47 Reviews

Easy to build contact us form, contact page for client support Show more

PX Contact Form is an intuitive Form Builder designed to enhance communication between shop owners and customers. With its user-friendly interface, both parties can easily create and customize contact forms without any coding knowledge. Users can preview forms in the backend, and personalize templates for customer reviews and feedback, reflecting their branding needs. The app supports custom fields, departments, and includes advanced features like attaching images and auto-responses in its premium version. Security is ensured by Ajax and HTML5 technologies, enabling forms to load asynchronously without affecting storefront speed. Installation is straightforward, and the app is optimized for mobile devices, making it an ideal solution for businesses looking to improve customer interaction and increase lead generation. Additionally, the contact forms can be seamlessly embedded on websites, offering flexibility and scalability.
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Easy installation
Mobile friendly
Customize templates
Auto-respond included
Preview backend
Embed options
  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
109 Reviews

Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
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Messenger contact
Message labeling
Notes in messenger
Message history
  • $24 / Month
  • Free Plan Available

Omnichannel customer service and real-time chat support

Real-time chat
Omnichannel support
Single-page messages
  • $23-$139 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.1
2 Reviews

Save time on customer support and sell more products with AI Show more

Molin: AI Support + Sales Chat is an advanced conversational AI chatbot designed to enhance your online shop's customer interaction. Leveraging your store's data, Molin provides instant responses to customer queries in over 92 languages, ensuring a seamless and inclusive shopping experience for a diverse audience. By offering personalized product recommendations, the app effectively converts visitors into paying customers, driving sales and increasing revenue. Additionally, Molin can instantly resolve customer issues, further improving satisfaction and loyalty. The chatbot also facilitates sales by offering discounts and promo codes, contributing to higher customer retention and repeat purchases. Designed to strengthen brand connections, Molin helps secure better reviews and elevates your shop's overall rating, while its ability to collect leads, such as visitors' emails, bolsters your marketing efforts. Furthermore, by allowing customization of its conversational rules and formats, Molin adapts to your brand's unique communication style.
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Product recommendations
Lead collection
Instant replies
Ai training
Boost ratings

Enhance customer support with real-time chat on your store Show more

GenieButton for Conversations is a versatile chat button app designed to streamline communication with your customers. It offers flexible customization options, allowing you to seamlessly integrate and tailor the chat experience to align with your brand's identity. Whether you're a small business or a large enterprise, GenieButton provides flexible plans to suit your specific needs. Our dedicated support team is committed to assisting you throughout the entire process, from installation to optimization, ensuring a smooth and hassle-free experience. By enhancing your store's customer engagement, GenieButton not only helps you understand customer needs better but also fosters stronger customer relationships. With GenieButton, effortlessly connect with your customers and elevate their interaction experience.
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Real-time chat
Customisation options
Instant connection

AI sales and support enhancing customer engagement and streamlining shopping experience. Show more

AiLead: AI Sales & ChatBot is a sophisticated AI-driven solution tailored for online merchants, aimed at boosting sales performance and enhancing customer support. This app facilitates seamless real-time conversations with website visitors, providing immediate answers to queries related to store operations and guiding customers throughout their shopping journey. Designed to work with both international and local e-commerce platforms, AiLead effectively boosts customer engagement and simplifies the purchasing process. Key features include a 24/7 AI chatbot that responds to inquiries about products, shipping, and payments, and an AI sales assistant that suggests products and encourages purchase completion. The app supports multiple languages, allowing it to communicate with customers in their preferred language. Enhancements such as Automated Marketing and Growth Insights are on the horizon, with plans to offer personalized marketing offers and track user interactions to refine conversion strategies.
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Multi-language support
Automated marketing
Ai sales assistant
Growth insights
24/7 ai chatbot
  • $20 / Month
  • 14 Days Free Trial
8.2
2 Reviews

Online chat and shopping assistant to boost sales Show more

Chatscout AI Chatbot + GPT4 is a powerful conversational shopping assistant designed to enhance your store's customer experience. Utilizing large language models (LLMs) specifically trained for your business, this AI-driven tool provides instant support to your customers, answering FAQs and product-related queries with remarkable accuracy. The integration of Chatscout can significantly boost overall conversions by facilitating purchases directly through chat, enhancing average order value by displaying relevant products during conversations. Furthermore, it helps reduce the workload on your customer care team by intelligently redirecting queries to appropriate channels such as order tracking and customer support emails. With the flexibility to integrate with any existing chat widgets, this app ensures a seamless experience and personalized service, allowing you to customize the assistant to fit your unique needs. Experience improved return on ad spend (ROAS) and an extra line of revenue through this sophisticated, responsive AI solution.
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Boost conversion
Display relevant products
Reduce queries
Intelligent redirection
Customisable assistant
  • $19 / Month
  • 90 Days Free Trial

A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.
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Task automation
Team collaboration
Canned responses
Unified inbox

"Seamlessly integrate Messenger for instant customer support on Shopify." Show more

Aurum: Messenger Chat Connect is an intuitive app designed to seamlessly integrate Facebook Messenger into your Shopify store. With just a few clicks, you can add a Messenger button, making it easy for customers to contact you directly. This feature enhances communication by allowing customers to quickly ask questions and receive real-time responses, improving their overall shopping experience. The app requires no technical skills for setup, ensuring a hassle-free integration process. By providing an efficient communication channel, Aurum helps build trust and fosters customer loyalty without adding to your workload. Stay connected and elevate your customer support with this simple, yet effective tool.
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No coding required
Quick integration
Direct customer messaging

Integrate a Chat Bot AI powered Assistant to your store Show more

DataDriven ChatGPT Assistant is an advanced AI-powered chatbot designed to seamlessly integrate into your store, enhancing customer service by providing instant responses tailored to customer inquiries. This dynamic assistant leverages GPT technology to generate answers based on your store-specific data, including frequently asked questions, refund policy terms, and other key information. By efficiently handling customer queries, the chatbot significantly reduces the need for email correspondence and human support, allowing your team to focus on more complex tasks. DataDriven ChatGPT Assistant ensures that your customers receive accurate and timely responses, improving their overall shopping experience. Its customizable features also allow you to align the chatbot’s responses with your brand’s voice and ethos, ensuring a consistent customer journey. With easy integration and setup, this powerful tool is designed to optimize customer satisfaction and streamline your support processes.
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Chatbot integration
Ai-powered assistant
Reduce support emails
  • $4.99 / Month
  • Free Plan Available
(1/5)
1 Reviews

Improve User Experience With a Telegram Chat on Your Store Show more

Common Ninja’s Telegram Chat app is a powerful communication tool designed to enhance customer interaction via the popular Telegram platform. With this app, businesses can respond to customer inquiries efficiently, streamline decision-making processes, and provide valuable information through a 24/7 online chat service. The app is user-friendly and does not require any coding skills, making it accessible for all users. It comes with a variety of customization options, including multiple button icons to complement your design and the ability to toggle message timestamps. The interface is simple, with easy content management features and rich styling options. Additionally, the app offers multiple skins with beautifully designed templates to fit various aesthetic preferences.
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No coding required
Simple user interface
Customizable options
Rich styling options
Multiple skins
24/7 online chat
  • $59-$119 / Month
  • 7 Days Free Trial

AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.
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24/7 support
Knowledge base
Streamlined operations
Instant responses
Data security
Automated engagement
  • $15-$45 / Month
  • 14 Days Free Trial
(3.7/5)
170 Reviews

Recover abandoned carts and improve WhatsApp customer support Show more

Interakt ‑ WhatsApp Marketing is designed to enhance your marketing and support operations directly through WhatsApp. By utilizing automated WhatsApp reminders, you can recover lost sales from abandoned carts and engage customers through bulk campaigns for new products and special discounts. This app also addresses cash-on-delivery challenges by double confirming orders, thereby reducing returns. Enhance customer satisfaction by automating order updates, providing seamless communication at every stage. Additionally, manage incoming customer interactions efficiently with a shared team inbox, ensuring no message goes unanswered. Boost your business's credibility with the coveted WhatsApp Green Tick, signaling authenticity to your audience. Finally, features like the WhatsApp Chat Widget and auto-replies ensure instant, effective customer engagement right from your website.
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Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
  • Free Plan Available
(3.7/5)
239 Reviews

Monitor and chat with site visitors in real time. Show more

The tawk.to Live Chat app is a powerful tool designed for Shopify users to enhance customer interaction and support. It enables seamless communication with visitors through unlimited messaging, ticketing, and agent seats, ensuring you never miss a sales opportunity. Compatible with iOS, Android, Windows, and Mac OSX, this app allows you to stay connected with customers no matter where you are. The integration of CRM, a knowledge base, and a ticketing system ensures real-time support for visitors at critical decision points. You can view and manage Shopify orders directly within chats and tickets, personalize greetings based on visitor behavior, and utilize shortcut message templates for quick responses. The app's CRM also allows managing unlimited customers and organizations efficiently. For any assistance, the 24/7 support team is just a chat away, ready to support you round the clock.
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Crm integration
Order management
Ticketing system
Real-time chat
Knowledge base
Canned responses
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