Shopify Customer support apps

Charla Live Chat

$3 / Month

7.8

10 Reviews

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Never miss a lead. Deliver the Best Support.

Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Smartarget

$9 / Month

7.8

2 Reviews

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30+ apps: Chat, Popup, FAQ, Reviews, Lucky Wheel, Message Bar.

Popup forms

Customer reviews

Exit intent popup

Customer support chat

Click to call

Countdown popup

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TextYess: AI WhatsApp Chatbot

$99-$499 / Month

8

31 Reviews

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Automate customer support on WhatsApp with AI. Show more

TextYess: AI WhatsApp Chatbot is an innovative app designed to transform customer shopping experiences by integrating seamlessly with WhatsApp. Empowered with a robust AI Shopping Assistant, it is trained on your product catalog and FAQs, enabling it to respond to customer inquiries instantly, around the clock. Whether it's providing order status updates, product recommendations, or checkout links, it streamlines communication with unparalleled efficiency. Additionally, the AI Marketing Assistant drives customer engagement by targeting key moments such as abandoned checkouts and post-purchase interactions, delivering personalized marketing campaigns. The multilingual capabilities of the AI ensure that customer interactions are smooth and effective regardless of language barriers. With a setup time of just five minutes and no technical skills required, businesses can quickly start sending highly targeted WhatsApp campaigns, enhancing sales and customer satisfaction effortlessly.

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Automated responses

Order processing

Ai-driven chat

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GentAI Bot ‑ Sales and Service

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AI Powered Customer Service Chatbot for Store Websites!

Lead generation

Visitor engagement

Business inquiries

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Wapp ‑ WhatsApp Chat Button

$7.99-$19.99 / Month

7.8

1 Reviews

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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.

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Customer engagement

Whatsapp chat button

Abandoned cart notifications

Drive sales

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ChargeDesk

$29-$749 / Month

7.8

1 Reviews

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Optimise customer support. Manage orders inside any helpdesk.

Issue refunds

Order management

Customer support

Create orders

Helpdesk integration

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Reamaze Live Chat Helpdesk CRM

$29-$899 / Month

6.8

250 Reviews

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Convert more customers w/ AI powered helpdesk and live chat

Push notifications

Automations

Order management

Ai chatbots

Content generation

Unified inbox

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Chatscout AI Chatbot + GPT4

$20 / Month

7.8

2 Reviews

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Online chat and shopping assistant to boost sales

Boost conversion

Display relevant products

Reduce queries

Intelligent redirection

Customisable assistant

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proteger ‑ 安心して買える延長保証サービス

7.8

18 Reviews

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延長保証により安心できる購入体験を作り、マーチャントとエンドユーザーに価値をお届けします！

Shopify integration

Automated tracking

24/7 support

Extended warranty

Wide product coverage

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ClickConnector

$99-$499 / Month

7.8

1 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Mercuri SMS & Whatsapp Chat

7.8

2 Reviews

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Order & shipping notifications via WhatsApp, SMS & Live Chat

Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

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POWR: Customer Support Request

6.7

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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Whatsy: WhatsApp Chat & Share

7.5

103 Reviews

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Improve customer service & sales with WhatsApp live chat

Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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Chad

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Automate your customer support: simple, scalable, no chatbots

Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

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wisecues

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Smart search and question answering all in one

Multi-language support

Ai-powered search

Instant answers

Typos and synonyms

Complex queries

Seamless mobile

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Panda WhatsApp‑ Chat + Support

$2.99 / Month

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Instant WhatsApp Chat, Support, Help Center, Offer Discount

Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

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LunaChat Conversion AI ChatBot

$14.99-$129 / Month

7.6

48 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

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Channel AI Live Chat Inbox CRM

$36-$96 / Month

7.3

59 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI

Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

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Relish AI Chatbot, Quiz, FAQ

$29-$599 / Month

7.1

22 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat

Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

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Molin: AI Support + Sales Chat

$19-$99 / Month

7.8

1 Reviews

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Save time on customer support and sell more products with AI

Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 142 Apps

Charla Live Chat

Smartarget

TextYess: AI WhatsApp Chatbot

GentAI Bot ‑ Sales and Service

Wapp ‑ WhatsApp Chat Button

ChargeDesk

Reamaze Live Chat Helpdesk CRM

Chatscout AI Chatbot + GPT4

proteger ‑ 安心して買える延長保証サービス

ClickConnector

Mercuri SMS & Whatsapp Chat

POWR: Customer Support Request

Whatsy: WhatsApp Chat & Share

Chad

wisecues

Panda WhatsApp‑ Chat + Support

LunaChat Conversion AI ChatBot

Channel AI Live Chat Inbox CRM

Relish AI Chatbot, Quiz, FAQ

Molin: AI Support + Sales Chat