Shopify Customer support apps 2026

Whatsapp Button Pro

8

14 Reviews

Add Whatsapp Button to your store with one click! Show more

WhatsApp Button Pro is a powerful app designed to enhance customer interaction by integrating a WhatsApp Chat button directly into your online store. This feature allows your store visitors to initiate conversations with you on WhatsApp effortlessly, improving customer support and engagement. With customizable options, you can tailor the button text, placement, and starting message to better fit your brand's aesthetic and communication style. Furthermore, the app offers free customer support to help you adjust the look and feel of the chat button to perfectly align with your store's design. By streamlining the way customers can reach out, WhatsApp Button Pro not only aids in faster query resolution but also enhances user experience, ultimately contributing to higher customer satisfaction. Ideal for businesses seeking to provide instant support and build strong relationships with their clientele, this app is a valuable tool for modern digital communication.

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Easy customization

Whatsapp chat button

Direct communication

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Panda WhatsApp‑ Chat + Support

$2.99 / Month

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Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

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Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

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Breadstack Chatso

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Making online business easy to everyone Show more

Breadstack Chatso is an innovative app that transforms customer support for merchants by leveraging detailed customer data to boost sales. It features an advanced visitor tracking system that provides real-time insights, making customer outreach more efficient. The app integrates all-in-one customer data, enabling merchants to access comprehensive profiles and history to tailor their interactions effectively. One of its standout features is the innovative promotion tools that utilize Shopify Discount and AI technology, allowing for personalized product recommendations and automated coupon offerings. Merchants can also enjoy real-time store management reports, empowering them with actionable insights for strategic decision-making. Breadstack Chatso is designed to elevate customer support, making it not just a service tool but a sales driver. Embrace the future of customer interactions and watch as your engagement and sales soar.

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Product recommendations

Visitor tracking

Real-time reports

Customer data

Ai promotions

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Wapp ‑ WhatsApp Chat Button

$3.99-$9.99 / Month

8.2

2 Reviews

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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.

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Customer engagement

Whatsapp chat button

Abandoned cart notifications

Drive sales

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ShopLite: Smart AI Chatbot

$21-$249 / Month

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"Automate sales, support, and insights. Elevate customer service effortlessly." Show more

ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.

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Tracks orders

Automates sales support

Handles product inquiries

Offers recommendations

Provides real-time updates

Tracks leads

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Chatscout AI Chatbot + GPT4

$20 / Month

8.2

2 Reviews

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Online chat and shopping assistant to boost sales Show more

Chatscout AI Chatbot + GPT4 is a powerful conversational shopping assistant designed to enhance your store's customer experience. Utilizing large language models (LLMs) specifically trained for your business, this AI-driven tool provides instant support to your customers, answering FAQs and product-related queries with remarkable accuracy. The integration of Chatscout can significantly boost overall conversions by facilitating purchases directly through chat, enhancing average order value by displaying relevant products during conversations. Furthermore, it helps reduce the workload on your customer care team by intelligently redirecting queries to appropriate channels such as order tracking and customer support emails. With the flexibility to integrate with any existing chat widgets, this app ensures a seamless experience and personalized service, allowing you to customize the assistant to fit your unique needs. Experience improved return on ad spend (ROAS) and an extra line of revenue through this sophisticated, responsive AI solution.

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Boost conversion

Display relevant products

Reduce queries

Intelligent redirection

Customisable assistant

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Telegram Chat ‑ Common Ninja

$4.99 / Month

(1/5)

1 Reviews

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Improve User Experience With a Telegram Chat on Your Store Show more

Common Ninja’s Telegram Chat app is a powerful communication tool designed to enhance customer interaction via the popular Telegram platform. With this app, businesses can respond to customer inquiries efficiently, streamline decision-making processes, and provide valuable information through a 24/7 online chat service. The app is user-friendly and does not require any coding skills, making it accessible for all users. It comes with a variety of customization options, including multiple button icons to complement your design and the ability to toggle message timestamps. The interface is simple, with easy content management features and rich styling options. Additionally, the app offers multiple skins with beautifully designed templates to fit various aesthetic preferences.

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No coding required

Simple user interface

Customizable options

Rich styling options

Multiple skins

24/7 online chat

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Webiators ‑ WhatsApp Live Chat

$5.99 / Month

Live Chat On WhatsApp- For Instant communication Show more

Webiators - WhatsApp Live Chat is an innovative app designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By incorporating a direct chat feature, businesses can provide personalized and timely support, effectively addressing customer concerns and queries. The app allows you to add unlimited agents from any department, ensuring comprehensive assistance across all areas of customer interaction. Installation is quick, taking only a minute, and it helps boost conversion rates by recovering abandoned customers and increasing sales through real-time engagement. By fostering a user-friendly and familiar communication environment, Webiators - WhatsApp Live Chat contributes to creating a positive brand image and fostering customer trust. With its ability to enhance the customer experience, the app ultimately plays a pivotal role in driving better business outcomes.

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Easy installation

Real-time chat

Unlimited agents

Reverse COD Form & Upsell

$8.95-$15 / Month

(1/5)

2 Reviews

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Form Cash On Delivery (COD) Show more

Reverse COD Form & Upsell is a versatile app designed to enhance your e-commerce experience by introducing strategic upselling opportunities. With this application, you can present an attractive additional product offer to your customers right after they complete a purchase. This post-purchase upsell is seamlessly integrated into the checkout process, giving customers the option to either accept or decline the offered product. The app supports various payment methods, including Cash on Delivery (COD), and includes flexible shipping options such as free or paid shipping. Additionally, Reverse COD Form & Upsell allows for unlimited upsell opportunities, encouraging increased sales with each transaction. It also features multi-pixel integration for Facebook and TikTok ads, enabling precise ad tracking and optimization. Moreover, the app offers WhatsApp chat support for customer engagement and the ability to store and download sales data in real-time through Google Drive, facilitating efficient order management and analysis.

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Unlimited upsells

Whatsapp chat

Multi-pixel support

Google drive sync

Cod form

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Azteca - AI Shopping Assistant

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Unlock store growth potential with AI-powered sales & support. Show more

Azteca ‑ AI Shopping Assistant is an innovative tool for merchants, offering 24/7 support with AI-driven sales and customer service solutions. Seamlessly integrating into your store, it provides real-time insights into your product catalog, inventory, and pricing. Azteca ensures personalized customer experiences across multiple channels by aligning with your brand's tone, moving beyond generic bot interactions. The app not only aids in converting general inquiries into sales but also enhances overall customer satisfaction. Its functionality extends to allowing users to upload and incorporate PDF/TXT files into the chatbot’s knowledge base, facilitating the training of a customized AI model for your business. By streamlining operations, Azteca empowers businesses to elevate their sales strategy and efficiently scale operations.

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Personalized customer care

24/7 assistance

Ai-driven sales

Instant product insights

Streamlined operations

Real-time knowledge

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Mailswap : SAV manager

$49.99-$149.99 / Month

(3/5)

2 Reviews

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Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.

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Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

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WhatsApp Notifications+ChatBot

$2.99-$29.99 / Month

8.2

5 Reviews

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All automated insanely! WhatsApp Notifications Show more

WhatsApp Notifications+ChatBot is a dynamic tool designed to revolutionize customer support by automating responses to customer queries anytime, ensuring seamless communication. The app allows businesses to send pre-configured notifications such as order confirmations, abandoned cart alerts, delivery updates, review requests, and refunds directly via WhatsApp, enhancing customer engagement. It also notifies store administrators instantly when new customers sign up or place orders, keeping them updated in real time. Users can easily access the complete log of sent messages from the app's backend, allowing for efficient tracking and monitoring of communications. With an intelligent chatbot, the app handles and responds to customer queries effectively, saving time and reducing manual efforts. Installation is hassle-free with its plug-and-play setup, and the app uses pre-approved WhatsApp messages to provide a superior user experience. Additionally, it facilitates the recovery of lost sales by automatically alerting customers about abandoned carts, prompting them to complete purchases.

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Automated replies

Abandoned cart alerts

Ready notifications

Customer signup alerts

Order alerts

Message logs

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Rozio AI ChatGPT Sales Chatbot

$29.99-$129.99 / Month

8.2

1 Reviews

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GPT-4 AI Chat for Faster and Effective Customer Support Show more

Rozio AI Live Chat transforms how you engage with customers on your Shopify store by providing a smart, intuitive chat solution. With its easy onboarding process, Rozio AI allows you to train your chatbot in minutes through simple content setup and one-click product uploads, ensuring it meets your unique business needs and style. This tailored chatbot offers personalized interactions to drive customer satisfaction and boost sales, making it an invaluable tool for modern e-commerce. Rozio AI not only learns the intricacies of your store but also delivers expert support to each visitor, enhancing their shopping experience. From making smart product recommendations to offering seamless multilingual support in 95 languages, Rozio AI is designed to cater to a diverse customer base. It provides up-to-date order information and tracking links, ensuring that your customers are always informed about their purchases. Additionally, personalize Rozio's chat appearance to reflect your brand's identity, creating a cohesive and engaging support experience.

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Multilingual capability

Tailored ai support

Smart product suggestions

Order tracking links

Custom chat appearance

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HeyGena | Mobile AI Assistant

8.2

5 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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SH: WhatsApp Chat & Abandoned

$5 / Month

7.1

62 Reviews

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart Show more

SH: WhatsApp Chat & Abandoned is an innovative app designed to help businesses recover abandoned carts efficiently through the power of WhatsApp. By leveraging advanced marketing automation tools, it allows businesses to monitor sales and optimize performance using real-time data. Sweethelp employs top-notch WhatsApp marketing strategies that enable you to reach customers more effectively and boost sales using automated, customizable templates, significantly enhancing your ROI and conversion rates. The app is designed to put your marketing efforts on autopilot, freeing you to focus on other aspects of your business. With features like a WhatsApp Chat button for excellent customer support and a Share button to increase referral sales, SH provides comprehensive solutions for engagement. Additionally, it facilitates re-engagement with lost customers through enticing offers and discounts and keeps customers informed of order activities through timely notifications. Whether it's recovering sales or enhancing customer interaction, SH: WhatsApp Chat & Abandoned is a crucial tool for growing your business.

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Customizable templates

Marketing automation

Abandoned cart recovery

Whatsapp live chat

Automatic notifications

Cash on delivery

Keeping ‑ Helpdesk for Gmail

$33-$48 / Month

8.2

1 Reviews

Claim Offer

The customer support helpdesk that integrates with Gmail Show more

Keeping - Helpdesk for Gmail transforms your team's Gmail account into a comprehensive help desk tool, seamlessly integrating customer support functionalities directly into your inbox. Designed specifically for eCommerce teams of all sizes, this app allows you to manage support emails without the need for an external help desk solution. Support requests arriving in your shared inbox are automatically converted into support tickets, which can then be synced across your team for effective collaboration. Within Gmail, you can easily assign, discuss, and prioritize these tickets, ensuring streamlined and efficient customer support management. Additionally, Keeping enables you to view customer order information directly within Gmail, offering context for each interaction. With advanced reporting features, you can gain insights into response times, ticket volume, and agent performance, allowing you to continually optimize your support operations.

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Advanced reporting

Support ticketing

Gmail integration

Team sync

Order information

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Tawkster Live Chat

$9-$15 / Month

8.2

4 Reviews

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Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

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Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

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PlaybackPro ‑ Live Preview

$9-$39 / Month

(3.5/5)

2 Reviews

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Watch customers in real-time. Show more

PlaybackPro - Live Preview is an innovative app designed to enhance your online store's engagement and sales through real-time interactions. This app allows you to connect to live sessions and provides the ability to view live previews of customer interactions, helping you understand visitor behavior and preferences more effectively. With integrated chat functionality, you can communicate directly with potential customers, addressing their queries instantly to boost conversion rates. Additionally, the app's notification system alerts you to sessions that have shown interest but haven't placed an order, enabling you to proactively engage. Users can filter sessions based on cart value, errors, UTMs, and other metrics to target high-potential visitors strategically. By offering these comprehensive tools, PlaybackPro not only aids in driving sales but also streamlines customer support operations.

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Real-time preview

Customer support

Live chat integration

Session recording

Sales optimization

Notification alerts

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RT: WhatsApp Chat, Live Chat

$6.99 / Month

7.7

250 Reviews

Support directly, build trust, and increase customer loyalty. Show more

RT: WhatsApp Chat, Live Chat is a versatile communication tool designed to enhance the interaction between businesses and their website visitors. By embedding popular messaging platforms like WhatsApp and Telegram directly onto your website, it allows clients to engage easily and efficiently, fostering a seamless communication experience. The app ensures that you can stay connected with your audience from any location and any device, offering the flexibility of answering queries anytime. Users are notified of new messages directly on the web page, ensuring a smooth and uninterrupted chat experience. This tool not only facilitates customer support but also aims to boost sales by enriching customer chat service experiences. Compatible with various themes, including customized ones, RT: WhatsApp Chat, Live Chat offers an adaptable solution for any website.

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Theme compatibility

Multi-channel support

Real-time notifications

Any-device accessibility

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 201 Apps

Whatsapp Button Pro

Panda WhatsApp‑ Chat + Support

Breadstack Chatso

Wapp ‑ WhatsApp Chat Button

ShopLite: Smart AI Chatbot

Charla Live Chat

Chatscout AI Chatbot + GPT4

Telegram Chat ‑ Common Ninja

Webiators ‑ WhatsApp Live Chat

Reverse COD Form & Upsell

Azteca - AI Shopping Assistant

Mailswap : SAV manager

WhatsApp Notifications+ChatBot

Rozio AI ChatGPT Sales Chatbot

HeyGena | Mobile AI Assistant

SH: WhatsApp Chat & Abandoned

Keeping ‑ Helpdesk for Gmail

Tawkster Live Chat

PlaybackPro ‑ Live Preview

RT: WhatsApp Chat, Live Chat