Shopify Customer support apps 2025

ClickConnector

$99-$499 / Month

(2/5)

2 Reviews

Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

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Azteca - AI Shopping Assistant

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Unlock store growth potential with AI-powered sales & support. Show more

Azteca ‑ AI Shopping Assistant is an innovative tool for merchants, offering 24/7 support with AI-driven sales and customer service solutions. Seamlessly integrating into your store, it provides real-time insights into your product catalog, inventory, and pricing. Azteca ensures personalized customer experiences across multiple channels by aligning with your brand's tone, moving beyond generic bot interactions. The app not only aids in converting general inquiries into sales but also enhances overall customer satisfaction. Its functionality extends to allowing users to upload and incorporate PDF/TXT files into the chatbot’s knowledge base, facilitating the training of a customized AI model for your business. By streamlining operations, Azteca empowers businesses to elevate their sales strategy and efficiently scale operations.

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Personalized customer care

24/7 assistance

Ai-driven sales

Instant product insights

Streamlined operations

Real-time knowledge

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Footway+

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Streamline e-commerce with shared logistics and support services for stores. Show more

Footway+ is a powerful e-commerce platform designed to streamline and enhance your online business capabilities. By centralizing essential processes like storage, customer support, and delivery, Footway+ allows multiple stores to efficiently share infrastructure, thereby reducing individual operational strain. This scalable solution not only simplifies logistics and supply chain management but also optimizes customer service, enabling merchants to concentrate on business growth and innovation. With no initial investment required, businesses can access a full suite of services seamlessly integrated with platforms like Shopify. Footway+ supports shipping to 24 markets, complete with localized customer support to ensure a smooth cross-border shopping experience. Experience increased e-commerce reach and sales with Footway+, where operational excellence meets simplicity.

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Easy shopify integration

Shared logistics infrastructure

Simplified supply chain

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Shopbot: AI Customer Service

$19.99-$99.99 / Month

9.1

2 Reviews

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"AI chatbot boosting sales with seamless Shopify integration and smart responses." Show more

ShopBot: AI Chat Assistant is a powerful chatbot designed specifically to transform casual visitors into loyal customers by enhancing their shopping experience. This AI-driven solution integrates effortlessly with Shopify, learning your store’s products and policies to deliver precise and engaging customer support. With features like instant AI responses, it can efficiently handle order tracking and customer queries in over 80 languages. The app offers quick setup and automatic learning capabilities, ensuring that the chatbot evolves with your business needs, while the customizable chat widget allows for personalized customer interactions. By simplifying the complexities of online selling, ShopBot frees up your time, enabling you to focus on growing your business. Whether you're a small startup or an established e-commerce platform, ShopBot tailors its responses to match your brand, providing a seamless and reliable shopping experience for your customers.

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Quick setup

Multilingual support

Order tracking

Seamless shopify integration

Customizable chat widget

Instant ai responses

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Meetanshi Facebook Chat

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Make it easy for the customers to contact you via FB chat. Show more

Meetanshi Facebook Chat is a powerful tool designed to seamlessly integrate Facebook Messenger with your Shopify store, enhancing customer support experiences. By enabling direct communication, the app allows customers to chat with merchants in real-time, addressing inquiries without leaving the store. Users have the option of using their Facebook account or continuing as a guest for convenience. The app is built for easy integration, requiring no coding skills to set up. It offers customization features, allowing you to adjust the chat popup's appearance to align with your store's theme and personalize chat greetings for a tailored customer interaction. This ensures a cohesive look and feel while prioritizing swift and efficient customer service.

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Quick integration

Customize popup

Guest support access

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DataDriven ChatGPT Assistant

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Integrate a Chat Bot AI powered Assistant to your store Show more

DataDriven ChatGPT Assistant is an advanced AI-powered chatbot designed to seamlessly integrate into your store, enhancing customer service by providing instant responses tailored to customer inquiries. This dynamic assistant leverages GPT technology to generate answers based on your store-specific data, including frequently asked questions, refund policy terms, and other key information. By efficiently handling customer queries, the chatbot significantly reduces the need for email correspondence and human support, allowing your team to focus on more complex tasks. DataDriven ChatGPT Assistant ensures that your customers receive accurate and timely responses, improving their overall shopping experience. Its customizable features also allow you to align the chatbot’s responses with your brand’s voice and ethos, ensuring a consistent customer journey. With easy integration and setup, this powerful tool is designed to optimize customer satisfaction and streamline your support processes.

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Chatbot integration

Ai-powered assistant

Reduce support emails

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LunaChat Conversion AI ChatBot

$7.99-$129 / Month

6.4

14 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

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SmartPick ‑ AI Chatbot

6.6

1 Reviews

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This app is a chatbot using the popular ChatGPT API. Show more

SmartPick - AI Chatbot is an essential tool for merchants, designed to enhance customer support efficiency through advanced AI capabilities. This app enables chatbots to swiftly resolve customer issues ranging from product usage inquiries to managing returns and refunds, ensuring a seamless customer service experience. By analyzing chat history, SmartPick provides valuable insights into potential customer concerns, aiding merchants in refining product offerings and formulating more effective marketing strategies. The app's automation of routine support tasks allows merchants to allocate more time to developing sales strategies and driving product innovation, pivotal for business growth. Additionally, it leverages the GPT-4o model to facilitate natural conversations, making personalized product suggestions that can enhance purchase and repurchase rates. Ultimately, SmartPick helps merchants understand customer needs more deeply, promoting a more tailored approach to customer engagement.

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Product suggestions

Natural conversations

Ai-powered chat

Resolve customer issues

Analyze chat history

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

8.2

2 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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Yugaa - AI Chatbot

$59-$119 / Month

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AI-powered empathetic chatbot for websites to resolve queries. Show more

Yugaa is an innovative AI-driven chatbot designed to enhance customer engagement and support for merchants. It effectively addresses the challenge of managing high volumes of customer inquiries by providing instant, personalized responses, leading to improved customer satisfaction and streamlined operations. Merchants leveraging Yugaa experience increased sales conversions and can efficiently manage customer interactions while significantly reducing customer experience (CX) costs. The app also offers valuable insights to optimize support systems for better profitability. Key features include a 24/7 empathetic AI that understands intent and responds naturally, live analytics for performance tracking, and a knowledge base for expanding the chatbot's capabilities. Yugaa allows for customization to ensure the chatbot aligns with brand aesthetics, and it prioritizes data security, using encryption to guarantee confidentiality.

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24/7 support

Knowledge base

Streamlined operations

Instant responses

Data security

Automated engagement

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Provide Support Live Chat

$24-$108 / Month

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Offer instant support to your clietns & monitor store visitors Show more

Provide Support Live Chat is a dynamic application designed to enhance customer interaction and satisfaction in online stores. By integrating a live chat widget, businesses can immediately respond to customer inquiries and offer real-time assistance, boosting both customer trust and sales. The app allows for the customization of the chat widget to align with the store's aesthetic, incorporating corporate logos, colors, and text for a seamless fit. Users can handle requests across various platforms, whether on desktop or mobile, ensuring constant connectivity and support. Additionally, the ability to monitor customer navigation enables businesses to engage proactively, guiding customers throughout their shopping experience. File sharing, link exchanges, and page pushing are also supported, enhancing communication capabilities. Moreover, the app allows connection to multiple stores from a single chat window, offering a versatile solution for businesses with a widespread online presence.

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File sharing

Customizable widget

Real-time monitoring

Instant response

Multi-store connection

Proactive assistance

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Redpen Widget

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Customer Support Request and Bug Capture Platform Show more

Redpen Widget is a powerful customer support request and bug capture platform designed to enhance your existing issue tracking tools. By enabling users to report visual and actionable issues directly from their web browsers, Redpen significantly reduces bug turnaround time. The app simplifies the traditionally tedious process of logging bugs by allowing reports to be submitted with just a single click, thus saving development teams valuable time and resources. Redpen not only speeds up the reporting process but also ensures that each report includes comprehensive diagnostic information and visual evidence, making it easier for teams to address issues efficiently. By streamlining the issue reporting workflow, Redpen helps reduce both development and support costs, providing a seamless experience for both users and support teams.

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Visual reports

Actionable issues

Single click reporting

Browser integration

Issue diagnostics

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PX WhatsApp Chat ‑ Live Chat

$2.95 / Month

(1/5)

2 Reviews

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Let customers contact your store via WhatsApp button instantly Show more

PX WhatsApp Chat ‑ Live Chat is a dynamic and user-friendly application designed to enhance communication between businesses and their customers through the widely used WhatsApp platform. By integrating seamlessly with your website or e-commerce store, this app provides visitors with an instant chat option, allowing for real-time interaction and improved customer service. The app facilitates direct communication, enabling customers to inquire about products, seek support, or receive quick assistance, thereby enhancing user experience and fostering customer satisfaction. With easy setup and customizable features, businesses can tailor the chat interface to align with their brand identity. PX WhatsApp Chat serves as a powerful tool to build strong customer relationships and increase engagement by leveraging the familiarity and convenience of WhatsApp. Ideal for businesses of all sizes, this app helps in boosting conversion rates and nurturing lasting client connections.

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Whatsapp button

Instant contact

Enhanced support

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Assistly: AI Chat

$9.99-$39.99 / Month

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"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.

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Automated responses

Product recommendations

Personalized assistance

Lead capture

Ai-driven chat

Real-time support

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SH: WhatsApp Chat & Abandoned

$5 / Month

(4.5/5)

60 Reviews

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WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart Show more

SH: WhatsApp Chat & Abandoned is an innovative app designed to help businesses recover abandoned carts efficiently through the power of WhatsApp. By leveraging advanced marketing automation tools, it allows businesses to monitor sales and optimize performance using real-time data. Sweethelp employs top-notch WhatsApp marketing strategies that enable you to reach customers more effectively and boost sales using automated, customizable templates, significantly enhancing your ROI and conversion rates. The app is designed to put your marketing efforts on autopilot, freeing you to focus on other aspects of your business. With features like a WhatsApp Chat button for excellent customer support and a Share button to increase referral sales, SH provides comprehensive solutions for engagement. Additionally, it facilitates re-engagement with lost customers through enticing offers and discounts and keeps customers informed of order activities through timely notifications. Whether it's recovering sales or enhancing customer interaction, SH: WhatsApp Chat & Abandoned is a crucial tool for growing your business.

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Customizable templates

Marketing automation

Abandoned cart recovery

Whatsapp live chat

Automatic notifications

Cash on delivery

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Snail Whatsapp Chat Button

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Add a Whatsapp Chat Button to your Store. Show more

Snail WhatsApp Chat Button is an efficient tool designed to enhance customer interactions through seamless communication integration on your online store. With its user-friendly WhatsApp Chat Widget, businesses can provide instant support and engage with customers more effectively. The app simplifies the customer experience by offering a direct communication channel that is easy to set up and can be activated in no time. Pre-filled WhatsApp messages further streamline the interaction, making it quicker and more convenient for both the business and the customer. This tool is ideal for businesses looking to elevate customer service and satisfaction by providing immediate and personalized communication.

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Easy setup

Prefilled messages

Instant communication

Whatsapp button

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Marketing+Support on WhatsApp

$15-$40 / Month

6.1

1,075 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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Leigh.AI ChatGPT Email Support

$19-$99 / Month

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Automatically Respond to Customer Service Emails with ChatGPT Show more

Leigh.AI ChatGPT Email Support revolutionizes your customer service experience by automatically handling support emails with precision and efficiency. This innovative app utilizes advanced ChatGPT-4 AI technology to generate timely responses to common inquiries, such as tracking an order's status. With support for 95 languages, Leigh.AI ensures seamless communication with a diverse global customer base, allowing your business to scale effortlessly without compromising service quality. While it takes care of routine tasks, it smartly invites you to oversee complex issues, like refund or cancellation requests, by drafting responses for your review before sending. This balance between automation and human oversight keeps you informed and in control of crucial customer interactions. By reducing manual workload, Leigh.AI enables your team to focus on more strategic tasks, boosting overall productivity and customer satisfaction.

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Multi-language support

Order tracking integration

Automatic email responses

Ai-driven replies

Refund approval notifications

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Desk360

$24 / Month

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Omnichannel customer service and real-time chat support Show more

Desk360 is a comprehensive customer support platform designed to enhance real-time communication between Shopify store owners and their customers. It features a personalized live chat widget that integrates seamlessly into Shopify, allowing store owners to effortlessly manage customer interactions from a single interface. This powerful tool not only consolidates all customer messages in one place but also helps boost customer satisfaction and sales. With Desk360, store owners can provide immediate assistance, resolve queries quickly, and create a more engaging shopping experience. Integration is quick and simple, taking only seconds to set up, making it an ideal solution for those looking to enhance their customer support capabilities. Whether dealing with inquiries, feedback, or support requests, Desk360 streamlines communication and ensures a more efficient and responsive customer support process.

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Real-time chat

Omnichannel support

Single-page messages

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Devion Phone Order buttons

$5 / Month

1 Reviews

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Quickly add "Order by Phone" and "Order on WhatsApp" buttons Show more

Devion Phone Order Buttons is an intuitive app designed for merchants who prioritize direct customer interaction. This user-friendly tool allows you to seamlessly integrate customizable and responsive order buttons into your product pages without any coding required, enabling a smooth adaptation across various themes. By facilitating easy contact through WhatsApp or phone, the app helps enhance the customer experience, simplify the ordering process, and significantly reduce cart abandonment. Businesses that thrive on personal connections will find this app indispensable for closing sales faster and offering superior support. With features that allow you to adjust the button's size, color, position, edges, background, and animation, Devion offers flexibility and ensures that your call-to-action aligns perfectly with your store's aesthetic. Overall, this app empowers you to generate more sales by making the purchase journey easier and more personalized for your customers.

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Responsive design

Customizable buttons

Reduce cart abandonment

Enhance customer experience

Add order buttons

Simplify ordering

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 120 to 140 of 191 Apps

ClickConnector

Azteca - AI Shopping Assistant

Footway+

Shopbot: AI Customer Service

Meetanshi Facebook Chat

DataDriven ChatGPT Assistant

LunaChat Conversion AI ChatBot

SmartPick ‑ AI Chatbot

K‑Chat AI Chatbot for Fashion

Yugaa - AI Chatbot

Provide Support Live Chat

Redpen Widget

PX WhatsApp Chat ‑ Live Chat

Assistly: AI Chat

SH: WhatsApp Chat & Abandoned

Snail Whatsapp Chat Button

Marketing+Support on WhatsApp

Leigh.AI ChatGPT Email Support

Desk360

Devion Phone Order buttons