Shopify Customer support apps 2025

Gobot ‑ AI Chatbot + Quiz

9.1

21 Reviews

Convert more & automate support with an AI chatbot & shop quiz Show more

Gobot ‑ AI Chatbot + Quiz is a powerful tool designed to enhance the shopping experience for fast-growing Shopify stores. It utilizes AI-driven guided shopping quizzes to better understand customer needs, offering personalized product recommendations and thus increasing conversion rates. The app also features AI-powered support chatbots that automate repetitive customer service tasks, enhancing customer satisfaction by reducing response times. With the ability to fully customize the design, including the use of custom CSS, Gobot offers flexibility to fit seamlessly into any store's aesthetic. Moreover, it allows for the collection of opt-ins and facilitates the integration of quiz data directly into Klaviyo for targeted marketing efforts. By shifting routine support duties to Gobot's chatbots, stores can focus more on strategic growth, ultimately reducing the support burden on staff.

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Customizable design

Product recommendations

Ai guided quizzes

Support automation

Opt-in collection

Klaviyo integration

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Angle: AI Chatbot & Assistant

$499 / Month

9.1

1 Reviews

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AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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Freshmarketer: Email & SMS

$15 / Month

6.6

19 Reviews

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Multichannel marketing campaigns and customer journeys Show more

Freshmarketer: Email & SMS is a powerful tool designed to enhance customer engagement across various channels. By integrating with platforms like email, WhatsApp, SMS, and chat, it enables businesses to provide seamless and consistent cross-channel experiences. The app excels at converting abandoned carts into successful sales through targeted messages and compelling offers, thus boosting conversion rates. It offers comprehensive personalization by tailoring campaigns based on customer interests and behavior. With all Shopify data centralized, Freshmarketer aids in simplifying customer support by offering rich context and resolving issues swiftly. The app also allows for seamless synchronization of historical data to engage customers more effectively and provides pre-built templates ready for multichannel marketing endeavors. Additionally, it automates social media activities on platforms like Instagram and Facebook, driving engagement and strengthening customer relationships.

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Pre-built templates

Engage buyers

Convert abandoned carts

Personalize campaigns

Resolve issues faster

Cross-channel experiences

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Wapp ‑ WhatsApp Chat Button

$3.99-$9.99 / Month

8.2

3 Reviews

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Add WhatsApp chat button and send abandoned cart notifications Show more

Wapp - WhatsApp Chat Button is a dynamic app designed to seamlessly integrate WhatsApp chat functionality into your online store, improving customer engagement and support. With this app, you can easily add a customizable WhatsApp chat button to your website, allowing visitors to initiate real-time conversations with your customer service team. This feature-rich tool enhances communication by offering quick responses, thereby increasing customer satisfaction and trust. The app supports multiple languages and provides analytics to track chat interactions, helping you refine your support strategy. It's versatile and simple to set up, with numerous design options to match your website's style. Perfect for businesses looking to build closer relationships with customers through direct and convenient communication.

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Customer engagement

Whatsapp chat button

Abandoned cart notifications

Drive sales

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Conversell AI Chatbot

$49-$99 / Month

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AI Chatbot for customer support and sales conversion Show more

Conversell AI Chatbot is a versatile platform designed to help businesses effortlessly deploy intelligent chatbots across various channels, such as social messaging apps and voice assistants like Alexa. With Conversell, building and launching AI-powered chatbots is a breeze, even for those without any coding skills. The app empowers businesses to provide round-the-clock customer support, resolve inquiries, and answer FAQs efficiently with AI assistance. Customers can also benefit from seamless order tracking and updates, enhancing their overall experience. Conversell features a user-friendly dashboard that allows businesses to monitor their bots' performance and conversion rates with ease. Tailored to meet specific business needs, this platform ensures strategic customer engagement and support, maximizing operational efficiency.

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No coding required

Order tracking

Performance dashboard

24/7 support

Multi-platform deployment

Ai customer assistance

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WhatsApp Notifications+ChatBot

$2.99-$29.99 / Month

9.1

6 Reviews

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All automated insanely! WhatsApp Notifications Show more

WhatsApp Notifications+ChatBot is a dynamic tool designed to revolutionize customer support by automating responses to customer queries anytime, ensuring seamless communication. The app allows businesses to send pre-configured notifications such as order confirmations, abandoned cart alerts, delivery updates, review requests, and refunds directly via WhatsApp, enhancing customer engagement. It also notifies store administrators instantly when new customers sign up or place orders, keeping them updated in real time. Users can easily access the complete log of sent messages from the app's backend, allowing for efficient tracking and monitoring of communications. With an intelligent chatbot, the app handles and responds to customer queries effectively, saving time and reducing manual efforts. Installation is hassle-free with its plug-and-play setup, and the app uses pre-approved WhatsApp messages to provide a superior user experience. Additionally, it facilitates the recovery of lost sales by automatically alerting customers about abandoned carts, prompting them to complete purchases.

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Automated replies

Abandoned cart alerts

Ready notifications

Customer signup alerts

Order alerts

Message logs

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GA: whatsapp chat Widget

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Integrate WhatsApp for instant, seamless website communication and support. Show more

GA: Whatsapp Chat is a dynamic tool designed to seamlessly integrate with your website, elevating your communication and customer service capabilities. It enables visitors to instantly connect with your team, allowing them to ask questions and receive prompt responses. This messaging tool ensures that you are accessible to your audience round-the-clock, enabling you to manage conversations from any device for truly efficient support. Users can effortlessly choose the right team member or department for rapid assistance, ensuring that inquiries are handled by the most suitable personnel. The app also redirects visitors directly to WhatsApp for ongoing communication, maintaining an uninterrupted dialogue. Enhance your brand’s identity by personalizing colors, welcome messages, and icons to align with your style. Install now and transform your customer experience by providing immediate, personalized responses that enhance customer satisfaction and loyalty.

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Team member selection

Instant messaging integration

Seamless customer support

Device-independent communication

Customizable chat appearance

Direct whatsapp redirects

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

2 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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MIT WhatsApp Widgets: 4 in 1

$2.99 / Month

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Enhance your store with customizable WhatsApp marketing and support widgets. Show more

MIT WhatsApp Widgets: 4 in 1 is a comprehensive application designed to seamlessly integrate versatile WhatsApp widgets into your online store for enhanced marketing, sales, and customer support. With its intuitive Link Share and Share Product widgets, your customers can effortlessly share your website's content with their contacts on WhatsApp, increasing visibility and engagement. The app also features a convenient chat widget, allowing users to initiate live conversations with your support team through a single tap or click. Each widget in the app is fully customizable, enabling you to align them perfectly with your store’s unique theme and style. Additionally, you can choose which widgets to display on specific products and pages, ensuring targeted interaction. MIT WhatsApp Widgets supports the integration of multiple WhatsApp widgets within the same store, providing a flexible and user-friendly experience. Explore the possibilities by integrating these adaptable tools into your store today!

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Whatsapp chat widget

Multiple widget support

Link share widget

Product share widget

Order widgets

Fully customizable widgets

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Detective FAQ Chat & Helpdesk

$4.99-$9.99 / Month

8

18 Reviews

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Reduce customer support with FAQ's and a Helpdesk widget. Show more

Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.

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Order tracking

Email support

Product-specific faq

Chat integration

Searchable faqs

Help desk widget

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Enalito: Email, SMS, ChatBot

$29-$99 / Month

8.2

3 Reviews

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Advanced eCommerce AI Chatbot & Marketing Automation Show more

Enalito: Email, SMS, ChatBot is a cutting-edge AI-driven platform designed to enhance customer support and accelerate revenue growth. It leverages AI segmentation to identify new revenue streams and prevent customer attrition, ensuring a more robust marketing strategy. The platform offers on-site personalization widgets and personal stores for users, empowering them for a more customized shopping experience. At the heart of the application, an AI chatbot provides instant offers, significantly increasing customer conversions and loyalty. By integrating real-time event-triggered actions across multiple channels—email, SMS, WhatsApp, and the chatbot itself—Enalito ensures a seamless, multichannel marketing approach. It supports a broad range of email marketing campaigns, from abandoned carts to win-back emails, managed with AI-generated insights and automation tools. This all-in-one solution is a game-changer for businesses looking to revolutionize their customer experience and drive substantial growth.

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Revenue opportunities

Email marketing

Sms campaigns

Omnichannel campaigns

Campaign automation

Drip campaigns

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Complaint Guru

$20-$75 / Month

8.2

2 Reviews

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Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.

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Instant updates

Realtime complaint management

Dedicated complaint page

Submit and track complaints

Complaint prioritization

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K‑Chat AI Chatbot for Fashion

$59-$499 / Month

9.1

2 Reviews

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Automate fashion support with AI, enhancing customer satisfaction seamlessly. Show more

K-Chat AI Chatbot for Fashion is a cutting-edge AI-powered solution designed to streamline customer support for eCommerce platforms and retailers. It offers a seamless and personalized customer service experience, efficiently automating inquiries about order status and ensuring customers feel taken care of. When further assistance is required, K-Chat can effortlessly generate support tickets using the customer's email, ensuring a smooth resolution process. The chatbot is versatile, with customizable tone and branding to align perfectly with your brand's identity. Its intuitive setup allows businesses to adapt, test, and launch with ease, enabling a quick deployment. Integrated with Shopify, K-Chat provides real-time order updates and empathetic responses. Secure and GDPR compliant, this chatbot maintains high standards of data protection, making it a trusted choice among established and emerging fashion retailers.

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Shopify integration

Order status updates

Customizable tone

Automate fashion support

Humanlike ai chatbot

Email ticketing system

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ChatBot by Text

$50-$499 / Month

8.2

2 Reviews

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Support customers using an AI bot with e-commerce features Show more

ChatBot by LiveChat is an advanced virtual assistant designed to enhance customer interactions and streamline communication for businesses. It leverages artificial intelligence to provide instant, personalized responses to customer inquiries, ensuring 24/7 support and reducing wait times. The app can be easily integrated into various platforms and is customizable to suit the specific needs and branding of any business. It offers features like automated message routing, data collection, and performance analytics to improve customer service efficiency and gather valuable insights. With a user-friendly interface, ChatBot by LiveChat allows businesses to create conversation flows without any coding knowledge, making it accessible for teams of all sizes. Additionally, its robust security measures ensure that all customer interactions are handled safely and confidentially, fostering trust and reliability.

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Customer engagement

Conversion optimization

E-commerce integration

24/7 support

Ai-driven assistance

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KM FAQ Page Adder

$44.99-$199 / Month

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Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.

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Responsive design

Customizable faq pages

Effortless faq creation

Organize questions

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Redpen Widget

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Customer Support Request and Bug Capture Platform Show more

Redpen Widget is a powerful customer support request and bug capture platform designed to enhance your existing issue tracking tools. By enabling users to report visual and actionable issues directly from their web browsers, Redpen significantly reduces bug turnaround time. The app simplifies the traditionally tedious process of logging bugs by allowing reports to be submitted with just a single click, thus saving development teams valuable time and resources. Redpen not only speeds up the reporting process but also ensures that each report includes comprehensive diagnostic information and visual evidence, making it easier for teams to address issues efficiently. By streamlining the issue reporting workflow, Redpen helps reduce both development and support costs, providing a seamless experience for both users and support teams.

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Visual reports

Actionable issues

Single click reporting

Browser integration

Issue diagnostics

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Molin: AI Chatbot Agent

$23-$139 / Month

9.1

3 Reviews

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Save time on customer support and sell more products with AI Show more

Molin: AI Support + Sales Chat is an advanced conversational AI chatbot designed to enhance your online shop's customer interaction. Leveraging your store's data, Molin provides instant responses to customer queries in over 92 languages, ensuring a seamless and inclusive shopping experience for a diverse audience. By offering personalized product recommendations, the app effectively converts visitors into paying customers, driving sales and increasing revenue. Additionally, Molin can instantly resolve customer issues, further improving satisfaction and loyalty. The chatbot also facilitates sales by offering discounts and promo codes, contributing to higher customer retention and repeat purchases. Designed to strengthen brand connections, Molin helps secure better reviews and elevates your shop's overall rating, while its ability to collect leads, such as visitors' emails, bolsters your marketing efforts. Furthermore, by allowing customization of its conversational rules and formats, Molin adapts to your brand's unique communication style.

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Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

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QBot | FAQ Page & Chatbot

$9.95 / Month

(1/5)

1 Reviews

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Beautiful FAQ Page. Responsive Accordion. Helpful AI Chatbot. Show more

QBot is an innovative app designed to revolutionize customer interaction through its dynamic FAQ page and advanced chatbot capabilities. It seamlessly integrates into your website, providing a comprehensive, user-friendly platform for addressing customer inquiries and feedback. With QBot, businesses can automate their customer support processes, ensuring quick and accurate responses to frequently asked questions. The app's AI-powered chatbot learns from interactions, continuously improving its communication skills and understanding of user needs. QBot also offers customization options, allowing businesses to tailor the FAQ content and chatbot responses to align with their brand voice and specific customer requirements. Easy to set up and manage, QBot is an essential tool for enhancing user engagement, reducing response times, and optimizing customer satisfaction. By leveraging QBot’s technology, companies can focus on growth and innovation while maintaining exceptional customer service standards.

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Ai chatbot

Faq page

Responsive accordion

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ConnectNow: Video Connect

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Video tool for creating virtual call centre

Video call initiation

Live product demos

Multi-level video channels

Concurrent customer connections

Auto-routing system

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Doko AI ‑ AI Chatbots

9.1

2 Reviews

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Effortlessly create AI chatbots for automated customer support and task management. Show more

Doko AI ‑ AI Chatbots is a versatile tool that empowers businesses to create custom AI chatbots effortlessly, without requiring any technical expertise. Designed with ease of use in mind, the app addresses real-world challenges by automating repetitive tasks such as answering FAQs, tracking orders, and scheduling appointments. This functionality enables businesses to enhance their customer support and streamline operations. It is particularly beneficial for merchants across various sectors, including retail, e-commerce, and healthcare. For instance, a small store can utilize the app to recommend products or manage customer inquiries more efficiently. With Doko AI, businesses can offer human-like product recommendations and create support tickets, providing a seamless customer experience. This app is an invaluable asset for any business looking to elevate its customer service through automation.

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Product recommendations

Track orders

Automate tasks

Create ai chatbots

Answer faqs

Schedule appointments

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 181 Apps

Gobot ‑ AI Chatbot + Quiz

Angle: AI Chatbot & Assistant

Freshmarketer: Email & SMS

Wapp ‑ WhatsApp Chat Button

Conversell AI Chatbot

WhatsApp Notifications+ChatBot

GA: whatsapp chat Widget

3Dsellers ‑ CRM & Helpdesk

MIT WhatsApp Widgets: 4 in 1

Detective FAQ Chat & Helpdesk

Enalito: Email, SMS, ChatBot

Complaint Guru

K‑Chat AI Chatbot for Fashion

ChatBot by Text

KM FAQ Page Adder

Redpen Widget

Molin: AI Chatbot Agent

QBot | FAQ Page & Chatbot

ConnectNow: Video Connect

Doko AI ‑ AI Chatbots