Shopify Customer support apps 2025

Angle – AI Shopping Assistant

$1499-$999 / Month

9.1

2 Reviews

AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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HeyGena | Mobile AI Assistant

9.1

4 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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Gobot ‑ AI Chatbot + Quiz

9.1

19 Reviews

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Convert more & automate support with an AI chatbot & shop quiz Show more

Gobot ‑ AI Chatbot + Quiz is a powerful tool designed to enhance the shopping experience for fast-growing Shopify stores. It utilizes AI-driven guided shopping quizzes to better understand customer needs, offering personalized product recommendations and thus increasing conversion rates. The app also features AI-powered support chatbots that automate repetitive customer service tasks, enhancing customer satisfaction by reducing response times. With the ability to fully customize the design, including the use of custom CSS, Gobot offers flexibility to fit seamlessly into any store's aesthetic. Moreover, it allows for the collection of opt-ins and facilitates the integration of quiz data directly into Klaviyo for targeted marketing efforts. By shifting routine support duties to Gobot's chatbots, stores can focus more on strategic growth, ultimately reducing the support burden on staff.

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Customizable design

Product recommendations

Ai guided quizzes

Support automation

Opt-in collection

Klaviyo integration

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Juniors: AI Voice & Chat

9.1

1 Reviews

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AI-powered customer support with seamless Shopify integration and real-time adaptability. Show more

Juniors: AI Voice & Chat is a dynamic application designed to revolutionize your Shopify store's customer support experience through engaging AI-driven conversations. This app quickly adapts to your store by learning your products and brand tone, providing seamless integration for easy setup without any technical skills required. With the ability to handle customer interactions naturally, it offers 24/7 availability, ensuring you never miss an opportunity to engage with your customers. The AI's real-time adaptability allows it to maintain context across conversations, delivering personalized support to each customer. Juniors.ai also provides insightful analytics, enabling you to monitor call and chat performance and derive actionable insights for business growth. Effortlessly scalable, this solution allows you to enhance customer service without the need to expand your support team. Whether you're starting or pausing, Juniors: AI Voice & Chat gives you complete control with its flexible and no-code setup process.

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Performance monitoring

Seamless shopify integration

No-code setup

Ai chat integration

Voice conversation support

Real-time adaptability

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eBanqo ‑ Live Chat & Chatbot

$15-$266 / Month

9.1

2 Reviews

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AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

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Unified chat screen

Instant customer response

Ai chatbot self-service

Monitor team chats

Broadcast messages

24/7 ai support

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Mercuri: SMS, WhatsApp & AI

9.1

5 Reviews

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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.

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Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

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Chad: AI Chat Agent + Helpdesk

$109-$229 / Month

8.2

1 Reviews

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Automate your customer support: simple, scalable, no chatbots Show more

Chad is your intelligent self-service platform designed to alleviate the burden of overwhelming support tickets. Available 24/7, Chad empowers customers to resolve most routine issues instantly, enhancing their experience while reducing the workload on your team. With a straightforward setup process that involves merely copying and pasting your store policy, it eliminates the complexities of traditional customer support systems like macros and dialog trees. Chad supports over 1,500 couriers worldwide for tracking orders and shipping statuses, offering customers the flexibility to edit their address or items before shipping. It seamlessly connects to your support inbox, ensuring you never miss a ticket again, while providing an easy escape hatch to live support to reduce customer frustration. By automating repetitive tasks, Chad allows your business to focus on what truly matters—innovation and growth. Say goodbye to ticket backlogs and hello to unparalleled efficiency with Chad.

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Easy setup

Order tracking

Self-service platform

Address editing

Ai routing

Support inbox integration

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Taggo: Inbox & AI Chatbot

$12-$39 / Month

8.2

2 Reviews

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Chatbot for E-commerce, WhatsApp and Customer Support Show more

Taggo AI Chatbot is an innovative AI-powered solution designed to seamlessly engage with your website visitors at the optimal moment. This intelligent chatbot not only answers customer inquiries but also handles objections, recommends products, and drives increased conversion rates. By unifying all your support channels into a single, efficient inbox, Taggo AI offers seamless integration with Shopify and other apps, ensuring a smooth and comprehensive customer support experience. The chatbot is self-training and adapts to your brand's unique voice, offering support in multiple languages and delivering personalized product recommendations to enhance cross-selling opportunities. Easy to deploy, Taggo AI can quickly be set up and trained using your existing website content, offering proactive engagement that can drive sales through various channels like WhatsApp, Messenger, Instagram, and Telegram. Designed with both your team and customers in mind, Taggo AI manages support with cutting-edge AI technology, ensuring satisfaction and efficiency across the board.

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App integrations

Multi-language support

Smart recommendations

Proactive engagement

Shopify data integration

Quick deployment

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MIT WhatsApp Widgets: 4 in 1

$2.99 / Month

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Enhance your store with customizable WhatsApp marketing and support widgets. Show more

MIT WhatsApp Widgets: 4 in 1 is a comprehensive application designed to seamlessly integrate versatile WhatsApp widgets into your online store for enhanced marketing, sales, and customer support. With its intuitive Link Share and Share Product widgets, your customers can effortlessly share your website's content with their contacts on WhatsApp, increasing visibility and engagement. The app also features a convenient chat widget, allowing users to initiate live conversations with your support team through a single tap or click. Each widget in the app is fully customizable, enabling you to align them perfectly with your store’s unique theme and style. Additionally, you can choose which widgets to display on specific products and pages, ensuring targeted interaction. MIT WhatsApp Widgets supports the integration of multiple WhatsApp widgets within the same store, providing a flexible and user-friendly experience. Explore the possibilities by integrating these adaptable tools into your store today!

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Whatsapp chat widget

Multiple widget support

Link share widget

Product share widget

Order widgets

Fully customizable widgets

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WebBoar AI Smartbot

$19.95 / Month

8.2

4 Reviews

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Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.

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Real-time communication

Event scheduling

Personalized suggestions

Instant order statuses

Tracking urls

Always-on faq

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Assistly: AI Chat

$9.99-$39.99 / Month

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"Revolutionize support with AI-driven chat for personalized customer experience." Show more

Assistly: AI Chat is an innovative solution for business owners seeking to elevate their customer support experience. This intelligent chat tool ensures that your customers receive personalized guidance as they explore your catalog, helping them find the right products efficiently. Equipped with advanced algorithms, Assistly adeptly understands customer inquiries and provides accurate recommendations, enhancing satisfaction and boosting sales. Seamlessly integrate live chat into your Shopify store for instant, real-time customer interactions. The app also automates routine tasks like welcomes, lead capture, and frequently asked questions, streamlining your support process. Invest in Assistly to transform your customer service operations and empower your business with cutting-edge technology.

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Automated responses

Product recommendations

Personalized assistance

Lead capture

Ai-driven chat

Real-time support

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Marketing+Support on WhatsApp

$15-$40 / Month

6.1

1,075 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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ZB: WhatsApp & Messenger Chat

$4.99-$19.99 / Month

8

14 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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Channelwill ‑ Smart AI Chatbot

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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

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Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

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Chatbot ‑ Smart AI Assistant

$19-$119 / Month

8.2

3 Reviews

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Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.

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Multilingual support

24/7 availability

Instant responses

Auto-learning capability

Customizable database

Customer ratings

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Herodesk

$15.95 / Month

8.2

4 Reviews

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A simpler and cheaper helpdesk tool for your support heroes Show more

Herodesk is an intuitive support ticketing system designed to streamline customer service operations for businesses of all sizes. This app offers a centralized platform where support teams can manage, track, and resolve customer inquiries efficiently. With its user-friendly interface, Herodesk enables easy categorization and prioritization of tickets, ensuring that urgent issues are addressed promptly. The app also provides insightful analytics and reporting features, helping businesses to evaluate their support performance and improve customer satisfaction continuously. Integration capabilities with popular CRM and messaging tools make Herodesk a versatile solution that fits seamlessly into existing workflows. Additionally, its customizable notification settings and automated workflows enhance team collaboration and productivity. Whether you're a startup or an established enterprise, Herodesk empowers your support team to deliver exceptional service experiences.

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Automated responses

Ticket management

Customer profiles

Reporting tools

Collaboration features

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Complaint Guru

$20-$75 / Month

8.2

2 Reviews

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Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.

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Instant updates

Realtime complaint management

Dedicated complaint page

Submit and track complaints

Complaint prioritization

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POWR: Size Chart Sizing Guide

$5.49-$89.99 / Month

8.2

2 Reviews

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Provide proper product sizing to reduce refunds/support calls. Show more

POWR: Size Chart Size Guide is a user-friendly application designed to enhance your store's product display by providing accurate sizing information. The app empowers customers to choose the right size before making a purchase, significantly reducing returns and refunds due to sizing discrepancies. By offering comprehensive product details, it decreases the need for customer support interactions, thereby streamlining the shopping experience. This helps accelerate the purchase process, addressing sizing concerns upfront to prevent cart abandonment. The app enables you to create functional product sizing charts without any coding experience and allows the addition of multiple size tables, images, videos, tabs, and more. You can also highlight popular sizes to guide customer choices and tailor the charts to match your brand's aesthetics with customizable colors, fonts, and borders.

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Customizable design

No coding required

Functional product sizing

Multiple size tables

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HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

9.1

1 Reviews

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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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Popy: Whatsapp Marketing, Chat

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Boost sales with customizable, automated WhatsApp chats and multi-language support. Show more

Popy is a dynamic WhatsApp marketing app designed to transform your customer interactions into profitable sales opportunities. With its powerful chat widget, you can effortlessly recover abandoned carts and send personalized messages, ensuring no sales opportunity is missed. The app offers a centralized inbox to streamline customer support, allowing you to manage all customer interactions efficiently. Customize your chat button to match your brand aesthetic, and automate order updates to keep your customers informed in real-time. Engage your audience across multiple devices with ease, thanks to multi-language support and seamless integration. With smart notifications, you can stay on top of every conversation, maximizing conversions. Additionally, Popy provides seven distinct chat widget styles, timezone adaptability, and customizable opening hours to fit your business needs perfectly.

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Multi-language support

Seamless integration

Abandoned cart recovery

Real-time engagement

Customizable chat button

Personalized messaging

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 190 Apps

Angle – AI Shopping Assistant

HeyGena | Mobile AI Assistant

Gobot ‑ AI Chatbot + Quiz

Juniors: AI Voice & Chat

eBanqo ‑ Live Chat & Chatbot

Mercuri: SMS, WhatsApp & AI

Chad: AI Chat Agent + Helpdesk

Taggo: Inbox & AI Chatbot

MIT WhatsApp Widgets: 4 in 1

WebBoar AI Smartbot

Assistly: AI Chat

Marketing+Support on WhatsApp

ZB: WhatsApp & Messenger Chat

Channelwill ‑ Smart AI Chatbot

Chatbot ‑ Smart AI Assistant

Herodesk

Complaint Guru

POWR: Size Chart Sizing Guide

HeloRobo : WhatsApp & LiveChat

Popy: Whatsapp Marketing, Chat