Shopify Customer support apps 2026

PlainChat: WhatsApp Chat

8.2

1 Reviews

Add a floating WhatsApp chat widget to your Store Show more

PlainChat: WhatsApp Support is an innovative app designed to seamlessly integrate a floating WhatsApp chat widget into your online store. This tool enables your customers to directly connect with your support team via WhatsApp, ensuring a quick and convenient communication experience. Setting up the widget is a breeze, requiring just a few clicks, and it offers customization options to align with your store's branding. By offering real-time support through WhatsApp, you can significantly enhance customer satisfaction and foster stronger relationships. The app eliminates the hassle of email threads and complicated support portals, making it easier for customers to seek assistance. Streamline your communication processes and elevate your customer service with PlainChat: WhatsApp Support.

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Customizable design

Easy setup

Real-time support

Quick communication

Floating chat widget

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HelpEcho ‑ HelpDesk & AI Chat

$5.99-$49.99 / Month

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Effortless support management: streamline ticketing, automate responses, enhance communications. Show more

HelpEcho - Customer Support is a comprehensive solution designed to streamline your customer service operations. By offering robust ticketing features, it converts customer emails into trackable tickets effortlessly, ensuring nothing falls through the cracks. With multichannel communication and a dedicated customer portal, you can manage all support queries from one organized dashboard. The app enhances efficiency through smart sorting, saved replies, and workflow automation, allowing your support team to resolve issues swiftly and effectively. HelpEcho is equipped to handle unlimited agents, ensuring your entire team can collaborate without restrictions. Additionally, it empowers businesses to send branded notifications, keeping all stakeholders informed. Elevate your customer service experience and grow your brand with HelpEcho’s seamless and professional support tools.

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Workflow automation

Customer portal

Dashboard management

Multichannel communication

Branded notifications

Saved replies

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BS FAQs

8.2

2 Reviews

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"Streamline support with customizable, mobile-friendly FAQ management." Show more

BS FAQs is a cutting-edge FAQ management app designed to enhance customer support by providing instant answers. This tool allows businesses to customize FAQ designs effortlessly, ensuring they align perfectly with their brand identity. Its seamless integration means FAQs can be displayed anywhere, all while maintaining a responsive design that guarantees an optimal mobile-friendly experience. Users will appreciate the intuitive side navigation and grouping features, which make finding information straightforward and efficient. With flexible font customization and a hassle-free, no-code setup, BS FAQs empowers businesses to quickly streamline support and elevate customer engagement. Get started in minutes and see the difference in your customer interaction and satisfaction metrics.

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Customizable design

Intuitive navigation

No-code setup

Mobile-friendly interface

Simple integration

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ZB: Facebook & Messenger Chat

$4.99-$19.99 / Month

9.1

21 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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Relish AI Chatbot + ChatGPT

$9-$99 / Month

8

16 Reviews

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Automate Customer Support, Instant FAQ in Chat, Live Chat Show more

Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.

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Subscription management

Virtual shopping assistant

Automated customer support

Instant faq responses

Order status updates

Human hand-off

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Chatbot ‑ Smart AI Assistant

$19-$119 / Month

8.2

3 Reviews

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Provide 24/7 instant customer service Show more

ShopDeputy ‑ Smart GPT Chatbot is a sophisticated tool designed to enhance customer service on your online store. Powered by advanced GPT technology, this chatbot provides instant responses to customer queries by automatically learning from your store's content, including products, categories, and pages. It effectively handles basic inquiries related to products, deliveries, and returns, allowing your team to focus on more complex issues and improving overall productivity. Offering 24/7 customer service at a low cost, the chatbot supports multiple languages for a seamless customer interaction. You can further customize its knowledge by adding additional documents to its database. To ensure continuous improvement, the chatbot incorporates a feedback system where customers can rate its answers and you can review the chat history.

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Multilingual support

24/7 availability

Instant responses

Auto-learning capability

Customizable database

Customer ratings

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proteger ‑ 安心して買える延長保証サービス

6.4

17 Reviews

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延長保証により安心できる購入体験を作り、マーチャントとエンドユーザーに価値をお届けします！ Show more

Proteger ‑ 安心して買える延長保証サービス is a comprehensive app designed to enhance customer satisfaction and provide an additional revenue stream for retailers without any risk. By offering an extended warranty option, retailers can easily manage the process without engaging in complex administrative tasks. Proteger turns potentially negative experiences, such as product malfunctions, into positive ones by handling the entire claims process with precision and care. Customers benefit from 24/7 online or phone support, ensuring they have constant access to assistance and information regarding their warranties. The app covers a wide range of products, including electronics, home appliances, sports equipment, automotive parts, furniture, jewelry, and musical instruments. If your products aren't listed, Proteger encourages retailers to reach out for tailored solutions. Additionally, the app seamlessly integrates with Shopify, enabling automatic tracking and management of warranty sales right from the platform.

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Shopify integration

Automated tracking

24/7 support

Extended warranty

Wide product coverage

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ChatPilot AI

$1 / Month

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Enhance Shopify support with AI-powered, multilingual, instant, and accurate responses. Show more

ChatPilot AI is an advanced tool designed specifically for Shopify merchants to elevate their customer support experience. By leveraging intelligent AI, it provides instant and precise answers to customer inquiries based on your store's data, including products, inventory, and policies. This smart chat widget not only reduces the workload on support staff but also significantly boosts customer engagement. Its seamless integration with your Shopify store ensures that customers have a smooth interaction, finding what they need quickly and efficiently. Enhanced with multilingual support, ChatPilot AI facilitates effective communication with customers around the globe, streamlining store management and fostering increased sales. As a result, merchants can focus more on their business growth while ChatPilot AI handles the intricacies of customer interactions.

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Multilingual support

Integrates seamlessly

Enhances engagement

Instant ai responses

Reduces support workload

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AI Shopping Assistant

$9.99-$499.99 / Month

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AI-powered chatbot for seamless customer support and personalized recommendations. Show more

RVS Personal Assistant is a cutting-edge AI-powered chatbot tailored for merchants seeking to enhance customer interactions. This innovative app facilitates swift and precise responses to customer queries, significantly boosting engagement. By leveraging natural language processing, it conducts conversations that remember context, ensuring an enriched and personalized customer experience. RVS Personal Assistant seamlessly integrates with store data, streamlining customer support while efficiently guiding purchasing decisions. Its capabilities include providing accurate product details, AI-driven recommendations, and support for product variant selection within chat conversations. With the addition of inline images in chat replies, the app enhances the visual appeal and clarity of communication, creating an immersive shopping experience for users.

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Seamless integration

Ai-powered chatbot

Personalized recommendations

Product variant support

Natural conversations

Context-awareness

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Chatify Whatsapp Widget

$2 / Month

Integrate WhatsApp Contact Widget to your Store Pages Show more

Chatify WhatsApp Widget offers a streamlined solution for businesses looking to enhance customer support and engagement on their websites. With this app, you can install a customizable WhatsApp Popup Widget that effortlessly connects shoppers to your support team through up to 10 pre-configured contacts. The widget allows for automatic redirection to WhatsApp with the selected support contact, ensuring that customers receive prompt and direct assistance. Additionally, you can display the role of each contact within the widget, providing clarity and confidence to your customers. Chatify seamlessly integrates with your store's design, allowing customization to match the look and feel of your site. Elevate your customer outreach and improve service quality by adopting Chatify today.

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Customisable widget

Multiple contacts

Automatic redirect

Contact roles display

Popy: Whatsapp Marketing, Chat

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Boost sales with customizable, automated WhatsApp chats and multi-language support. Show more

Popy is a dynamic WhatsApp marketing app designed to transform your customer interactions into profitable sales opportunities. With its powerful chat widget, you can effortlessly recover abandoned carts and send personalized messages, ensuring no sales opportunity is missed. The app offers a centralized inbox to streamline customer support, allowing you to manage all customer interactions efficiently. Customize your chat button to match your brand aesthetic, and automate order updates to keep your customers informed in real-time. Engage your audience across multiple devices with ease, thanks to multi-language support and seamless integration. With smart notifications, you can stay on top of every conversation, maximizing conversions. Additionally, Popy provides seven distinct chat widget styles, timezone adaptability, and customizable opening hours to fit your business needs perfectly.

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Multi-language support

Seamless integration

Abandoned cart recovery

Real-time engagement

Customizable chat button

Personalized messaging

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Youvfy: Simple AI Chat bot

$9.99-$299.99 / Month

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"24/7 AI chatbot for instant support, order tracking, and satisfaction." Show more

Youvfy: Simple AI Chat Bot is a cutting-edge application designed to enhance customer support by providing instantaneous responses to common inquiries. By leveraging advanced AI technology, Youvfy is thoroughly trained on your specific products, policies, and store data, ensuring accurate and relevant answers to customer questions around the clock. With its ability to track orders without requiring customers to log in, the app simplifies the shopping experience, increasing user satisfaction. It also identifies knowledge gaps, allowing the bot to continuously learn and improve over time. Merchants can save hours daily as Youvfy efficiently handles routine queries, freeing up time for more complex customer interactions. With the added feature of a customizable chat widget, businesses can seamlessly integrate the app into their brand's aesthetic, further enhancing user engagement and driving sales. Youvfy combines efficiency with a user-friendly interface, making it an invaluable tool for boosting customer satisfaction and streamlining business operations.

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Order tracking

Customizable widget

24/7 support

Satisfaction tracking

Knowledge analysis

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Angle – AI Shopping Assistant

$99-$499 / Month

8.2

9 Reviews

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AI chat assistant for seamless shopping and automated customer support. Show more

Angle: AI Store Agent revolutionizes your e-commerce platform by integrating a sophisticated AI-driven shopping assistant. It enhances the customer experience by allowing shoppers to find products using simple, natural language queries, making it as intuitive as having a conversation. This app efficiently handles frequently asked questions regarding shipping, returns, and store policies, thereby reducing the need for time-consuming manual responses from your support team. Angle not only streamlines customer interactions but also keeps them informed about the latest deals, offers, and store policies. Its seamless integration ensures that it blends effortlessly with your store’s existing design, preserving the aesthetic while enhancing functionality. This ultimately leads to increased conversions and a more engaging shopping experience for your customers.

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Seamless store integration

Faq automation

Instant customer support

Ai-powered shopping

Natural language search

Policy information updates

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Intellecta ‑ AI chatbot

$49-$299 / Month

8.2

6 Reviews

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Sales chat that guides your customers through purchase journey Show more

Intellecta - Chat Bot is an advanced AI-driven tool designed to enhance customer support experiences, both before and after sales. It operates autonomously, providing real-time responses to customer inquiries, ensuring your customers receive prompt and accurate assistance anytime they need it. Supporting over 80 languages, Intellecta breaks down language barriers, making it a versatile solution for businesses operating in diverse markets. Additionally, it intelligently recommends products to customers, helping to increase sales and customer satisfaction. The app also offers order tracking capabilities, allowing customers to easily monitor their purchase status, thus reducing the workload on human agents. Whether you're looking to streamline your customer service operations or provide a seamless user experience, Intellecta is the comprehensive solution to elevate your business's customer support strategy.

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Product recommendations

Order tracking

Real-time responses

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TelePulse

$9.99 / Month

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Streamline store communication via targeted Telegram marketing and real-time analytics. Show more

TelePulse is a versatile app designed to streamline the management of your store's Telegram bot from a single interface. It enables you to send targeted marketing messages and promotional offers directly to customers, ensuring that your communication is both effective and efficient. The app also allows customers to search your store's inventory seamlessly through the Telegram bot, enhancing their shopping experience. By providing real-time analytics, TelePulse offers insights into customer interactions and engagement, helping you to optimize your messaging strategy. Additionally, the app is equipped to handle FAQs, saving time and enhancing customer service. With TelePulse, managing your Telegram bot becomes effortless, enabling you to focus on what truly matters - growing your business.

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Real-time analytics

Faq management

Targeted marketing messages

Inventory search assistance

Customer engagement tracking

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AI Chatbot & Recommendation

$9-$29 / Month

8.2

4 Reviews

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AI-driven 24/7 customer support and sales solution for online stores. Show more

Destinova Live & AI Chatbots is designed to transform customer support and sales for online stores using cutting-edge AI technology. Leveraging GPT-powered AI, this app provides continuous, 24/7 assistance, offering personalized product recommendations and seamless order tracking. Destinova ensures an enhanced customer experience, improved conversion rates, and streamlined operations through its intuitive chatbot and live chat interface. Key features include self-learning chatbots that adapt to store needs, AI-driven product suggestions to engage customers, and unified message management for efficient communication. Additionally, the app offers customizable widgets to align perfectly with any brand aesthetic, as well as pre-designed chatbot strategies to boost sales. Destinova also includes satisfaction surveys, status pages, and push notifications to maintain customer engagement, supported by advanced AI live chat and GPT chat functionalities for superior customer service.

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Push notifications

Customizable widgets

Order tracking

Smart recommendations

24/7 assistance

Ai-powered chat

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ShopDash ‑ Next Gen AI Chatbot

$29.99-$229.99 / Month

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Improve Sales with ChatGPT-Powered AI Customer Support Show more

ShopDash is an innovative AI chatbot designed to enhance your Shopify store's customer service experience. In just five minutes, you can integrate this powerful tool, which utilizes ChatGPT, to provide accurate and intelligent responses to customer inquiries. ShopDash does more than just answer questions; it offers valuable insights into customer behavior and preferences, helping you refine your business strategies and drive sales. By monitoring interactions and allowing for AI training to better understand your products and brand, ShopDash optimizes customer engagement. This app gives you the tools to elevate your customer support while simultaneously boosting your sales. Transform how you connect with your customers and gain a competitive edge with ShopDash.

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Customer insights

Ai training

5-minute setup

Chatgpt-powered responses

Message review

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SchlauDesk Helpdesk

$15-$59 / Month

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Transform your customer support with AI-driven responses Show more

SchlauDesk Helpdesk is an innovative customer support tool designed specifically for Shopify merchants, aiming to enhance the efficiency and effectiveness of e-commerce businesses. This advanced platform leverages AI to offer intelligent answer-suggestions, streamlining the management of customer inquiries and facilitating swift, personalized responses. By integrating seamlessly with Shopify, SchlauDesk centralizes all communications into a single, unified inbox, simplifying the support process for busy merchants. This efficient approach not only improves customer satisfaction but also boosts operational efficiency, making it indispensable for businesses looking to scale their support operations. With SchlauDesk Helpdesk, merchants can handle customer support tickets more effectively, ensuring that every interaction is resolved promptly and satisfactorily. As e-commerce businesses continue to grow, the smart automation features provided by SchlauDesk become crucial in managing increasing customer demands efficiently.

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Efficient ticket management

Ai-powered responses

Unified inbox

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ask Oskar: AI Chat Assistant

$15-$99 / Month

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Enhance Shopify support with AI-driven efficiency and round-the-clock assistance. Show more

Ask Oskar: AI Chat Assistant is a powerful tool designed to optimize your Shopify store by providing seamless and intelligent customer support. This AI chatbot learns from your store's product and order data to deliver precise and dependable assistance around the clock. By automating routine inquiries, Ask Oskar reduces your team's workload, enabling you to focus on other critical business operations. It enhances the shopping experience with personalized product recommendations and efficient order tracking, ensuring customers receive instant responses that are accurate and devoid of human error. Effortlessly integrated into your Shopify store, Ask Oskar offers a customizable chat widget to align with your brand's aesthetics and even allows for fallback options when the AI cannot provide an answer. With Ask Oskar, elevate your store's customer service and ensure a smooth, engaging shopping experience for your customers.

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Personalized recommendations

Order tracking

Easy integration

Customizable widget

24/7 assistance

Ai-driven efficiency

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Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

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Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

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Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 201 Apps

PlainChat: WhatsApp Chat

HelpEcho ‑ HelpDesk & AI Chat

BS FAQs

ZB: Facebook & Messenger Chat

Relish AI Chatbot + ChatGPT

Chatbot ‑ Smart AI Assistant

proteger ‑ 安心して買える延長保証サービス

ChatPilot AI

AI Shopping Assistant

Chatify Whatsapp Widget

Popy: Whatsapp Marketing, Chat

Youvfy: Simple AI Chat bot

Angle – AI Shopping Assistant

Intellecta ‑ AI chatbot

TelePulse

AI Chatbot & Recommendation

ShopDash ‑ Next Gen AI Chatbot

SchlauDesk Helpdesk

ask Oskar: AI Chat Assistant

Helpdesk + Live chat DeskXpand