Shopify Customer support apps 2026

eBanqo ‑ Live Chat & Chatbot

$15-$266 / Month

8.2

2 Reviews

AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

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Unified chat screen

Instant customer response

Ai chatbot self-service

Monitor team chats

Broadcast messages

24/7 ai support

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Detective FAQ Chat & Helpdesk

$4.99-$9.99 / Month

8

17 Reviews

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Reduce customer support with FAQ's and a Helpdesk widget. Show more

Detective FAQ Chat & Helpdesk is an innovative tool designed to streamline customer support by providing easily accessible answers to frequently asked questions. This app features a Help Desk widget that integrates searchable FAQs, live chat, and email support directly within your online store, enhancing customer interaction. It offers a static FAQ page where customers can quickly find answers to their inquiries, reducing the burden on your support team. The app not only improves efficiency but also boosts customer confidence by allowing FAQ integration with specific products or collections. Moreover, it includes order tracking functionality, further enhancing the customer experience. With an intuitive design, Detective FAQ Chat & Helpdesk is a comprehensive solution for enhancing service quality and satisfaction.

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Order tracking

Email support

Product-specific faq

Chat integration

Searchable faqs

Help desk widget

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Mega Telegram Button

8.2

1 Reviews

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Enhance customer support with a customizable Telegram button Show more

Mega Telegram Button is a powerful tool designed to streamline customer support on Shopify stores by providing a direct communication channel through Telegram. By integrating a customizable button into your store, customers can effortlessly reach out to designated Telegram accounts, ensuring quick and efficient responses. The app is simple to install, requiring no technical expertise, making it accessible for all store owners. Its design can be fully customized to align with your store’s brand and aesthetics, creating a seamless user experience. Importantly, Mega Telegram Button is lightweight and doesn't compromise your store’s SEO performance, maintaining optimal functionality. Enhance your customer interaction and support services with this convenient and user-friendly solution, making it an excellent choice for improving overall customer satisfaction.

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Customizable design

Simple installation

Seo-friendly

Instant communication

Intuitive usage

Improves interaction

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AI Harness

$10 / Month

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AI Harness Image & content generation, chat bot for queries Show more

AI Harness is a powerful AI language model designed to facilitate natural language conversations with human-like responsiveness, making it suitable for diverse applications. By employing advanced deep learning techniques, it can generate coherent and contextually relevant responses across various topics. Ideal for use in customer support, language tutoring, and creative writing, AI Harness offers a versatile solution for both personal and professional settings. In addition to text-based interactions, the app also provides functionality to generate images and create content for blog posts, complete with scheduling features. Its ability to act as a ChatGPT-based chatbot and generate content tailored to specific requirements further enhances its utility. Whether you're looking to automate content creation or improve communication efficiency, AI Harness equips you with the tools needed to streamline these processes seamlessly.

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Content generation

Generate images

Publish blog posts

Auto content writer

Chatbot queries

Ai forms

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Jaweb AI Chatbot & Live Chat

$29.99-$299 / Month

8.2

5 Reviews

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AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.

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Real-time updates

Automated support

Inquiry responses

Routine task automation

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KamiChat：ChatGPT Chat

$9 / Month

7.4

8 Reviews

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Efficient chat system that integrates AI ChatGPT WhatsApp Show more

KamiChat is an innovative live chat tool crafted specifically for Shopify store owners, enhancing the efficiency of order transactions. It enables seamless communication between store owners and customers, facilitating real-time support by utilizing the advanced capabilities of the ChatGPT model. Store owners can configure their customer service teams and tailor the ChatGPT prompts for more precise and relevant interactions. With features like statistical data analysis and monitoring historical chat records, KamiChat offers valuable insights into customer service performance and service quality. The app supports multiple team member management and the installation of chat portals on all store pages, ensuring consistent and proactive customer engagement. Additionally, users can enjoy a swift activation experience with quick login via Shopify and provide customers the convenience of direct communication through WhatsApp. This tool is essential for Shopify entrepreneurs seeking to elevate their customer service operations.

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Whatsapp integration

Team management

Efficient communication

Custom prompt words

Historical chat analysis

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ShopGPT

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AI concierge that refers new customers and answers questions Show more

ShopGPT is a cutting-edge shopping concierge chatbot designed to elevate the e-commerce experience for Shopify store owners and their customers. This AI-powered bot engages with customers by automatically sending texts after orders are placed, providing answers to product-related inquiries, and streamlining customer support. ShopGPT excels in product research, effortlessly matching customers with relevant products on Shopify stores and guiding them directly to the checkout page. It empowers businesses to boost sales by leveraging existing customers and capturing new leads without the need for upfront marketing expenses. By utilizing untapped communication channels like SMS, WhatsApp, and Messenger, ShopGPT broadens a store's reach. Additionally, merchants can analyze key metrics such as search placement, cart conversion, and order data to refine their strategies and maximize growth potential.

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Acquire customers

Frictionless experience

Ai customer support

Untapped channels

Analyze metrics

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Marketing+Support on WhatsApp

$15-$40 / Month

(3.4/5)

350 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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GenaBanana

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AI-powered customer support with call transcripts and ticket management. Show more

GenaBanana is a revolutionary customer service app that provides your store with an exclusive AI-powered phone support line, ensuring seamless customer interactions without the usual hassles. Designed to enhance customer satisfaction, the application allows your clients to call your dedicated number anytime they need assistance, where they interact with a natural-sounding AI voice agent. As the AI handles inquiries about orders or services, it automatically creates organized tickets, streamlining your request management process. Additionally, GenaBanana offers full call transcripts, granting you complete visibility into each conversation, making it easier to track any issues and maintain high service standards. With GenaBanana, it's like having an efficient, tireless customer service team on board, dedicated to providing excellent support round-the-clock. Say goodbye to the complexities of traditional customer service and embrace a modern, hassle-free solution with GenaBanana.

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Ticket management

Call transcripts

Ai voice agent

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LunaChat Conversion AI ChatBot

$7.99-$129 / Month

6.6

13 Reviews

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Automate your live chat support with human-like AI Show more

LunaChat Conversion AI ChatBot is an innovative tool designed to transform website visitors into loyal customers by providing intelligent and precise responses to complex queries using natural language processing. This dynamic application excels at recommending products that perfectly match customer needs and delivering valuable information effortlessly. By automating customer interactions, LunaChat allows businesses to manage high volumes of customer service inquiries without human intervention, ensuring faster response times and improving user experience. Its plug-and-play setup makes it accessible to non-technical users, while the customizable features such as personalized welcome messages and widget customization enhance brand consistency. Additionally, its visual dashboard offers easy tracking of sales and conversions, providing valuable insights into customer interactions. Available in multiple languages, LunaChat is a cost-effective solution for businesses looking to reduce bounce rates and optimize customer service operations.

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Multi-language support

Product recommendations

Customizable widget

Reduce bounce rates

Personalized messages

Track sales

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Channel Sales Chat Bot CRM

$36-$120 / Month

7.9

43 Reviews

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Provide a VIP Concierge service through live chat, CRM, and AI Show more

Channel AI Live Chat Inbox CRM is a comprehensive solution designed to revolutionize customer interaction and enhance brand loyalty. By leveraging advanced AI tools and chatbots, the app efficiently manages and reduces repetitive inquiries, saving valuable time and resources. Its unlimited live chat and team chat features enable businesses to provide swift and cost-effective customer support. Furthermore, the powerful CRM capabilities allow for precise audience segmentation and personalized marketing campaigns. Channel Talk transforms one-time visitors into regular customers by facilitating seamless communication and engagement. With customizable chat widgets tailored to fit any brand's aesthetic, businesses can easily integrate and enhance their customer service experience. Choose Channel AI today to streamline your customer interactions and grow your brand's presence.

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Customizable chat widget

Unlimited live chat

Team chat

Ai agent alf

Customer relationship management

Marketing & chatbots

Install App

Juniors: AI Voice & Chat

8.2

1 Reviews

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AI-powered customer support with seamless Shopify integration and real-time adaptability. Show more

Juniors: AI Voice & Chat is a dynamic application designed to revolutionize your Shopify store's customer support experience through engaging AI-driven conversations. This app quickly adapts to your store by learning your products and brand tone, providing seamless integration for easy setup without any technical skills required. With the ability to handle customer interactions naturally, it offers 24/7 availability, ensuring you never miss an opportunity to engage with your customers. The AI's real-time adaptability allows it to maintain context across conversations, delivering personalized support to each customer. Juniors.ai also provides insightful analytics, enabling you to monitor call and chat performance and derive actionable insights for business growth. Effortlessly scalable, this solution allows you to enhance customer service without the need to expand your support team. Whether you're starting or pausing, Juniors: AI Voice & Chat gives you complete control with its flexible and no-code setup process.

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Performance monitoring

Seamless shopify integration

No-code setup

Ai chat integration

Voice conversation support

Real-time adaptability

Install App

WaMe : Whatsapp Chat Button

9.1

1 Reviews

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Enable WhatsApp Chat Button & Enhance Customer Support Show more

WaMe: WhatsApp Chat Button revolutionizes your online store by seamlessly integrating a WhatsApp chat button, transforming customer support and sales potential. This app allows visitors to utilize a popular and reliable messaging platform, providing a direct line of communication with your business. Stay connected with your customers at all times, ensuring timely responses to their inquiries and enhancing their shopping experience. With WaMe, customizing the chat button to align with your store's theme is effortless, providing a cohesive look and feel. You can also personalize pop-ups with single or multiple WhatsApp agents for a tailored customer interaction. The app is designed for easy installation and customization, offering a responsive interface that enhances both customer service and sales. Embrace a native, user-friendly way for customers to reach out, driving higher satisfaction and increased sales conversions.

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Responsive design

Whatsapp integration

Easy installation

Customizable chat button

Multiple agents support

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Q&A and Search ‑ WiseCues

$149.99-$399 / Month

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Smart search and question answering all in one Show more

WiseCues is an innovative app that transforms your search bar into an intelligent assistant, seamlessly integrating question answering and product search in one convenient location. By utilizing your store's pages, it provides customers with instant responses to both general inquiries and product-specific questions. As an advanced search engine, WiseCues can intuitively handle typos, synonyms, and complex queries, ensuring a smooth and efficient user experience. This powerful tool not only alleviates the burden on customer support teams but also enhances sales and reduces product returns. With backing from Microsoft Cloud, WiseCues guarantees enterprise-level security and reliability. Additionally, it supports multiple languages and offers a seamless experience on mobile devices, making it a versatile solution for businesses worldwide.

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Multi-language support

Ai-powered search

Instant answers

Typos and synonyms

Complex queries

Seamless mobile

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Tawkster Live Chat

$9-$15 / Month

8.2

4 Reviews

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Instant customer support with customizable, real-time live chat solutions. Show more

Tawkster Live Chat offers a powerful solution for enhancing customer interaction and boosting sales through real-time live chat and AI-powered chatbots. With its promise of a free license for life, Tawkster provides exceptional value with no setup costs and offers full customization to align with your brand’s identity. The app facilitates seamless customer engagement by providing instant answers, personalized product suggestions, and proactive support, while also allowing you to track cart details and past orders for a more connected experience. Its AI chatbot operates 24/7, capturing leads and supporting customers with immediate responses, thereby optimizing customer satisfaction and retention. Designed to be easy to use, Tawkster equips businesses with all the essential live chat tools necessary for growth. Ideal for businesses looking to enhance their online presence, Tawkster Live Chat empowers you to deliver incredible support and connect with your customers like never before.

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Customizable widget design

Instant chat connection

Smart contact forms

Chat availability settings

Quick reply options

Agent management tools

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Betii AI Phone Receptionist

Your AI Phone Support Agent Show more

Betii AI Phone Receptionist is a cutting-edge customer support app designed to enhance communication between e-commerce stores and their customers. By emulating your unique voice, Betii ensures that your brand's identity is consistently maintained during interactions, providing a seamless and personalized customer experience. The app allows you to build a custom widget for your website, enabling customers to easily input their details and receive a call back within seconds. Betii connects customers to your AI call agent instantly, offering swift assistance and guidance just as you would yourself. This innovative tool effectively makes it feel like you have multiple versions of yourself, engaging with and supporting customers at any time. With Betii, elevating your customer service to new heights is both achievable and effortless.

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Custom widgets

Unique voice customization

Instant call connection

Automated customer info collection

Indi‑e | AI chatbot

$250 / Month

8.2

2 Reviews

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A 24/7 virtual assistant to boost sales Show more

Indi-e is an AI-powered chatbot designed to enhance your e-commerce experience by boosting customer satisfaction and conversion rates. With Indi-e, you can effortlessly set up a virtual assistant that operates around the clock, providing human-like interactions to handle customer inquiries independently. Acting as an essential member of your sales team, this intelligent assistant not only recommends products tailored to individual customer preferences but also addresses specific questions related to items purchased. Moreover, Indi-e offers seamless assistance with shipping and returns, ensuring a comprehensive support system for your customers. This innovative solution not only streamlines customer service operations but also contributes to increased sales by guiding users through their purchasing journey. With Indi-e, enrich your customer relationships and watch your business grow.

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Suggests products

Answers questions

Handles returns

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Soof: Leading AI Chatbot

$25-$250 / Month

8.2

1 Reviews

Provide 24/7 support with intelligent chat assistance Show more

Soof: Leading AI Chatbot is a cutting-edge tool designed to revolutionize customer support for your Shopify store. This lightweight chatbot seamlessly integrates with your store’s products, orders, and collections to provide tailored product recommendations and swift, detailed answers to customer inquiries. By efficiently handling over 95% of customer questions, Soof AI proves to be a cost-effective solution that saves valuable time for your support team. If a query is too complex, Soof AI ensures it is promptly escalated to your support team with complete chat transcripts, guaranteeing timely resolution. Offering real-time order tracking and product updates without the need to log into an account, the AI-powered chat interface understands the context to offer precise information. Enhance your customer experience and streamline your support process with Soof AI, transforming your store's efficiency and customer satisfaction.

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Seamless integration

Order tracking updates

Real-time recommendations

Ai-driven chatbot

Contextual understanding

Yuma AI

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"Automate customer support with AI-powered ticket handling and seamless integrations." Show more

Yuma AI revolutionizes customer support by deploying AI agents to manage support tickets efficiently and effectively. These intelligent agents can interpret customer intent, access order details, update shipping information, and process refunds seamlessly, all while integrating directly with your current help desk systems. By connecting with platforms like Shopify, Zendesk, Gorgias, and Kustomer, Yuma AI ensures that actions are performed just as your human agents would. The AI agents converse in natural language, can bring human agents into conversations when necessary, and continually learn from past interactions to improve performance. They deliver 24/7 multilingual support to scale your customer service globally, maintaining consistent performance and alignment with your brand's voice and policies. Additionally, Yuma AI offers an AI Chat Widget to deploy on your website, providing responsive and real-time support to your customers.

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Shopify integration

Seamless integrations

Helpdesk integration

Ai chat widget

Customizable behavior

24/7 multilingual support

Install App

Shopify Customer support apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 201 Apps

eBanqo ‑ Live Chat & Chatbot

Detective FAQ Chat & Helpdesk

Mega Telegram Button

AI Harness

Jaweb AI Chatbot & Live Chat

KamiChat：ChatGPT Chat

ShopGPT

Marketing+Support on WhatsApp

GenaBanana

LunaChat Conversion AI ChatBot

Channel Sales Chat Bot CRM

Juniors: AI Voice & Chat

WaMe : Whatsapp Chat Button

Charla Live Chat

Q&A and Search ‑ WiseCues

Tawkster Live Chat

Betii AI Phone Receptionist

Indi‑e | AI chatbot

Soof: Leading AI Chatbot

Yuma AI