3Dsellers ‑ CRM & Helpdesk

Develop by Shopify

$25-$199

/ Month

7 Days Free Trial

Helpdesk, Customer Service, Customer Support, Ticket, Feedback

Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

About 3Dsellers ‑ CRM & Helpdesk

Launched Nov 22, 2020

Built by Shopify

Address

Goebelstr. 21, Darmstadt, 64293, DE

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

3Dsellers Helpdesk packs all your customer support channels into one powerful software.

At 3Dsellers, we have a wide range of integrations with popular eCommerce platforms, such as Shopify, Amazon, eBay, and more. With over 10 years of experience, we’ve helped thousands of online sellers grow their businesses. Our suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. With 3Dsellers, you can focus on growing your business, while we take care of the rest.

Centralized Helpdesk - Manage all your eCommerce customer support in one place.
Email Templates - Respond faster with message templates.
Auto Responder - Automate your workflow with auto responder.
Auto Messages - Helps you stay in touch with your customers automatically.
Automated Feedback Reminders and Alerts - to help you ensure great reviews.

Pros

Integration with multiple popular eCommerce platforms like Shopify, Amazon, and eBay
Over 10 years of experience in helping online sellers grow their businesses
Centralized Helpdesk to manage all eCommerce customer support in one place
Includes an order management system, reducing the need for separate tools
Automated feedback and product review requests to encourage customer reviews
Email templates for faster response times
Auto Responder to automate workflow and increase efficiency
Automated messages to maintain customer engagement

Cons

Possibility of initial setup complexity due to wide range of features
May require a learning curve to fully utilize all tools effectively

Top Helpful Reviews

MyStore

Nov 29, 2025 on Shopify

I like how simple and modern the platform feels while supporting a large number of listings and multiple accounts. It’s easy to edit prices, quantities, and listings in bulk, and the automatic feedback system works well.

REVIVE LONDON

Jun 22, 2025 on Shopify

finally after one year i discovered how to copy and a=paste your products from shopify to ebay i have mirrored 1896 products in 15 minutes best for scaling business

iShock

Jan 19, 2025 on Shopify

What an AMAZING app! A very robust solution too easily and effectively manage our listings all in one place with simple integration to multiple sales platforms. Joe, Karol and team make this app worthwhile offering the best customer service I've had in as long as I can remember. High recommended!

The Rideshare Driver Store

Dec 05, 2020 on Shopify

Been using 3Dsellers for years, and it's amazing that I can handle ALL of my support in one place now. There are other tools you get on their platform too with Shopify that are pretty great. Recommended for sure.