Where Knowledge Meets Innovation

Chatty AI Chatbot & Live Chat

Develop by Chatty (By Avada)

$19.99-$49.99

/ Month

Free plan available 7 Days Free Trial

Verified

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Query resolution

Livechat support

1,541 Reviews

9.4

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Chatty AI Chatbot & Live Chat screenshot

About Chatty AI Chatbot & Live Chat

Launched Jun 08, 2022

Built by Chatty (By Avada)

Email :

support@avada.io

Address

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

Website Support Portal Privacy policy FAQ

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ZB: WhatsApp & Messenger Chat

(15 Reviews)

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$4.99-$19.99 / Month

Free Plan Available
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Support your customers quickly using Facebook Live Chat.

Description

Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
Inbox & Team: Manage convesations with your team from all channels in one inbox
FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
Sales automation: Send proactive targeted messages based on visitor behavior
Mobile app: Keep track with all inbox from your devices anywhere, anytime

Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Top Helpful Reviews

TheBlueHose

Jul 22, 2025 on Shopify

Super cool App, easy to set up with help of their wonderful support team "Hana". We installed, setup and deployed in less than an hour. Thanks Hana

nutra-wave

Jul 21, 2025 on Shopify

Abby has been amazing! She went above and beyond to help us set up the Chatty app on our Shopify store. Super responsive, knowledgeable, and friendly throughout the whole process. Thanks to her support, everything is running smoothly. Great job, Abby!

Skin Revealing

Jul 20, 2025 on Shopify

I really like Chatty AI—it’s simple to use and fits perfectly with my store’s needs. Big shoutout to Jasmine for helping me figure out where to change the AI name and avatar shown in customer chats. She was super helpful and made the process smooth and easy. Great support and a great tool overall!

SEXYMIZE

Jul 17, 2025 on Shopify

Super App, komplett anpassbar, umfangreiche Funktionen. Wenn mal etwas nicht gleich klappt, einfach den Support kontaktieren, der ist jederzeit erreichbar. Alle Supportmitarbeiter sind super freundlich und hilfsbereit. Ich hatte das Vergnügen mit Sonny, er hat mir sofort geholfen und mein Problem gelöst. Ich kann die App nur empfehlen.

UpstorePlus

Jul 17, 2025 on Shopify

What a Best app to use. All the set up was smooth. Great support. Especially by Jade and Henna. They helped me through the navigation easily. Jade and Henna were all the more supportive. I loved this app.

Fantasy Nails

Jul 17, 2025 on Shopify

Chatty's set up along with their customer help is outstanding. A special thank you to Jade, for making our experience a 10/10.

OtherWorld Fashion

Jul 16, 2025 on Shopify

Chatty makes it really easy to organise my FAQs and show them to customers in a clean, simple way. What I love most is that it supports all kinds of communication, WhatsApp, Messenger, Instagram, email so no matter how customers prefer to reach out, I can offer it. Support has also been great. Every time I’ve had an issue, the customer service team fixed it fast. That’s a big bonus. Overall, it’s a solid app that just works, makes life easier on both sides.

VanillaPura

Jul 15, 2025 on Shopify

Great service so far, and a very positive experience. Audrey was very helpful in my first service chat. Pleased with early results. AI only works with chat - hoping that feature can be expanded to FB and IG messenger as well as emails.