Chatty AI Chatbot & Live Chat

Develop by Shopify

$19.99-$199

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Verified

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Query resolution

Livechat support

About Chatty AI Chatbot & Live Chat

Launched Jun 08, 2022

Built by Shopify

Address

320 W. Lanier Ave, Ste 200, Fayetteville, GA, 30214, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
Inbox & Team: Manage conversations with your team from all channels in one inbox
FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
Sales automation: Send proactive targeted messages based on visitor behavior
Mobile app: Keep track with all inbox from your devices anywhere, anytime

Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Top Helpful Reviews

AFC USA

Dec 26, 2025 on Shopify

Amazing support and a truly helpful app! Hazel was incredibly kind, fast, and supportive throughout the whole process. The app works smoothly and really helps manage customer interactions more efficiently. Whenever I had a question, Hazel was there with clear and helpful answers. Highly recommended for anyone looking to improve their customer communication and engagement. Thank you, Hazel!

Flawless Vape Shop

Dec 23, 2025 on Shopify

Chatty app support is quick, responsive, and very helpful. The setup was smooth, and their team guided us clearly through every step. Hazel replies promptly and resolves issues efficiently.

viaim

Dec 16, 2025 on Shopify

This chatbot is very easy to use, and the customer service is helpful and always replies in a short time.

Cosa Piora

Dec 15, 2025 on Shopify

Great app and very helpful support. The Chatty app is easy to use and works smoothly with our store. Special thanks to Hana for her quick responses and clear guidance — she made the setup process very easy. Highly recommended!

VCK Greens

Dec 11, 2025 on Shopify

the app is amazing, have been using it since a few days. There are many good features.. Also the support agent Hana is a wonderful person. Helping me a lot with custom things and other feautres to add smoothly on my website..

NunHa Online

Dec 11, 2025 on Shopify

This app is amazing, the chatbot integrates well with the right prompt - perfect for owners/marketers to ultilise. The cs team, Hana is also superb with quick fixes and making sure onboarding is great process

FANSBE TECH

Dec 08, 2025 on Shopify

Hana was great; she responded very quickly and resolved my problem promptly. I'm very grateful to her.

Just Love Coffee Roasters

Dec 08, 2025 on Shopify

We've been using the app for a little while now and it has been easy to use and the customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through a placement issue we wanted adjusted. He jumped in and helped us quickly and friendly.

ameriDroid

Dec 03, 2025 on Shopify

Hana and Megan were super helpful with the onboarding process and training the AI, still currently testing it

BedVoyage

Dec 01, 2025 on Shopify

I tried 3 AI chat bots before Chatty AI and they were all missing basic items, unless you upgraded to their pro plans. Chatty was easy to setup and the support has been quick and helpful. The price is right and I couldn't be more pleased. You won't be sorry~!

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