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9.5
Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

Develop by Shopify

$19.99-$199

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Shopify

    Address

    5343 Dundas Street West, Suite 601, Etobicoke, ON, M9B 6H8, CA

    Website Support Portal Privacy policy Tutorial FAQ Document
    Zotasell: AI Upsell‑Cross Sell logo
    (35 Reviews)
    • Sponsored

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    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage conversations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    FANSBE TECH

    Dec 08, 2025  on Shopify

    Hana was great; she responded very quickly and resolved my problem promptly. I'm very grateful to her.

    Just Love Coffee Roasters

    Dec 08, 2025  on Shopify

    We've been using the app for a little while now and it has been easy to use and the customer service is quick, very helpful, and friendly. Andy, has been especially helpful in working through a placement issue we wanted adjusted. He jumped in and helped us quickly and friendly.

    ameriDroid

    Dec 03, 2025  on Shopify

    Hana and Megan were super helpful with the onboarding process and training the AI, still currently testing it

    BedVoyage

    Dec 01, 2025  on Shopify

    I tried 3 AI chat bots before Chatty AI and they were all missing basic items, unless you upgraded to their pro plans. Chatty was easy to setup and the support has been quick and helpful. The price is right and I couldn't be more pleased. You won't be sorry~!

    Darwin Biological

    Dec 01, 2025  on Shopify

    Excellent customer service. Every time we see a response from the bot that gives us the 'ick' we contact their help desk who immediately write a scenario to improve the response the bot gives next time. The team always take time to truly understand the issue with the bots response and it never happens again in the same scenario. Definitely cuts down on the amount of queries that our customer services team receive. Excellent app and faultless customer support.

    Creatieve Aap

    Dec 01, 2025  on Shopify

    werkt goed. het is soms gewoon logisch nadenken en anders helpt klantenservice je. klantenservice reageert snel en willen je altijd helpen.

    foreverLily.de

    Nov 30, 2025  on Shopify

    I was writing with Hana and she is really welcoming. Additionally she really knowledgable and gives me the answers to my question in seconds. She knows exactly what she does. Appreciate the help :D

    REFLECTME

    Nov 30, 2025  on Shopify

    Hana helped answer my questions, she was very responsive and very helpful! The app is great and i recieved around 26 important messages in the first month! Definitely suggest

    Labanno Beauty Queen

    Nov 28, 2025  on Shopify

    Hana from Chatty helped me a lot with my online store — she explained everything so clearly! Her support was fast, friendly, and truly amazing

    スマホカバー館

    Nov 28, 2025  on Shopify

    There were a few cases where we found that, due to system limitations, things couldn’t work exactly as we had hoped, but overall the issues were resolved. Thank you very much for your quick and courteous support. Many thanks to Sonny, Liz, Jade, and Hazel.

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