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Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

Develop by Shopify

$19.99-$199

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Shopify

    Address

    Rio Mosa 328, Col Del Valle, San Pedro Garza Garcia, NL, 66220, MX

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage conversations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    ZAKAT FRAGRANCES

    Oct 11, 2025  on Shopify

    AUDREY HAS HELPED ME WITH MULTIPLE PROBLEMS AND SHE IS WAITING TO HELP SOME MORE. VERY GLAD AND ENJOYABLE WORKING WITH HER TO GET THIS STARTED. SHE'S WONDERFUL.

    Shivaya Bless

    Oct 09, 2025  on Shopify

    Great prompt support by Jade, feature-rich and affordable compared to the competition, definitely recommended

    The Shirt Bar

    Oct 07, 2025  on Shopify

    A great app to boost conversions and assist with customer service. Andy were very helpful in assisting us on our onboarding with the app. He gave us tips and assists us in making the user experience of the app for our customer better. Excellent!

    bioQuad Life Sciences

    Oct 07, 2025  on Shopify

    Excellent support from the Chatty team — especially Hana! She guided us step by step in setting up the chatbot for our Shopify store and ensured everything ran smoothly. Very responsive, professional, and knowledgeable.

    La Sacoche Officielle

    Oct 07, 2025  on Shopify

    Pour le moment je viens d'installer l'application. J'ai eu de nombreuses questions sur le paramétrage, et j'ai rarement vu un support client qui répond aussi vite et avec les bonnes informations. Ils répondent en quelques minutes, en prenant le temps de bien regarder ce que vous demandez (fini les attentes interminables de réponses). Merci infiniment à Hana qui a su prendre le temps de m'aiguiller sur toutes mes questions. Je vous souhaite une bonne journée et une très bonne continuation. Je recommande Chatty AI Chatbot (en plus ils ajoutent de nouvelles features au fur et à mesure des demandes clients, c'est très appréciable). :)

    Sole Freedom

    Oct 01, 2025  on Shopify

    literally the best customer service I have ever experienced with an app. They help me with ANYTHING right on the spot and save me so much time trying to figure things out myself. I can't recommend it enough. Hana has been awesome help too. I'm really impressed. it has helped our customer support and online support so much

    Accurascale

    Oct 01, 2025  on Shopify

    The ability to train and fine tune the AI with Chatty is a game changer - and the clean, performant tools for staff will make adoption a breeze! Shout out to Hana on the support team who resolved an issue for me in under 2 minutes! Awesome support and a great tool, highly recommended !

    Parfymhemmet.se

    Oct 01, 2025  on Shopify

    Great support team! They helped me very quickly and I’m really satisfied with the app. Special thanks to Jasmine for her amazing assistance. I definitely recommend others to use this app.

    ANTIQURIOUS

    Sep 29, 2025  on Shopify

    I looked into several AI chat apps, but when I tried it on the demo page, chatty was the only one that responded better than I expected. It recommended products on a card, so I decided to try chatty on my own page. The design is beautiful even without any effort, which was also a deciding factor. It's currently in the testing phase, but it seems very customizable.

    Mijn winkel

    Sep 28, 2025  on Shopify

    Ik ben nog maar in de opstartfase van mijn webshop en had hulp nodig bij het instellen van de taal voor mijn chatty ia assitant. Werknemer jade heeft mij goed geholpen bij de instellingen hieromtrent. Danku!

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