Chatty AI Chatbot & Live Chat

Develop by Chatty (By Avada)

$19.99-$199

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Verified

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Query resolution

Livechat support

About Chatty AI Chatbot & Live Chat

Launched Jun 08, 2022

Built by Chatty (By Avada)

Email :

[email protected]

Address

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

Website Support Portal Privacy policy FAQ

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ZB: WhatsApp & Messenger Chat

(110 Reviews)

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$4.99-$19.99 / Month

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Description

Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
Inbox & Team: Manage convesations with your team from all channels in one inbox
FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
Sales automation: Send proactive targeted messages based on visitor behavior
Mobile app: Keep track with all inbox from your devices anywhere, anytime

Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Top Helpful Reviews

Casa Marta Beauty Shop

May 01, 2025 on Shopify

Me encanta esta App por lo sencilla que es, además el tema de la asistencia técnica lo tienen muy bien cubierto. Tuve la dicha de ser guiada por Audrey que no solo mostró profesionalismo y conocimiento del tema, si no que además ha tenido una paciencia increíble. 100% recomendada!

Kinkly Shop

Apr 30, 2025 on Shopify

If you're looking for an AI Chatbot look further. The AI bot is pretty basic and provides very poor answers e.g. when we asked for our top-selling product it answered it does not sell any products in that category. Even worse, when we installed the App it has overwritten our FAQ page - don't use it.

Valley Direct Foods

Apr 30, 2025 on Shopify

Easy to set up, and the support team is awesome! Abby and Andrew were super quick to help fix an issue we found and were so friendly!

misssixtydev2

Apr 29, 2025 on Shopify

This is an awesome Chat app. It has everything you could possibly need . The support if you have a problem is amazing, Hana and Anivia are helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

MAGIC MEGASTORE

Apr 28, 2025 on Shopify

Amazing app and excellent support. Hana has been fantastic and quick to respond every question asked.

LOKK

Apr 24, 2025 on Shopify

We just started using Chatty and the first impression is great and above my expectation. Audrey gave us fantastic support in setting it up!

Almala

Apr 23, 2025 on Shopify

Outstanding service! After weeks of unsuccessful attempts with other support teams, I finally found real help with CHATTY. A special thank you to Sonny, who was incredibly patient, professional, and knowledgeable in helping me resolve a technical issue with activating the chat on my website.. something no one else had been able to fix. He quickly identified the root of the problem and guided me through the solution step by step. It's rare to find such attentive and skilled customer support. I highly recommend CHATTY to anyone in need of effective and genuinely helpful tech support. Thank you so much!

Yeasound

Apr 23, 2025 on Shopify

Nice App! I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly. It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.