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Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

$19.99-$199

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Chatty (By Avada)

    Email :

    [email protected]

    Address

    1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

    Website Support Portal Privacy policy FAQ
    ZB: WhatsApp & Messenger Chat logo
    (14 Reviews)
    $4.99-$19.99 / Month
    • Free Plan Available
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage convesations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    Vottorie

    Aug 31, 2025  on Shopify

    Great app! The interface is modern and fits any store. The AI agent is super helpful if you can’t monitor 24/7 or hire staff. The built-in FAQ page is a big plus since Shopify lacks it. Support is outstanding, special thanks to Hana for quickly customizing my widgets to match my store’s style perfectly.

    CozeeCoo

    Aug 30, 2025  on Shopify

    It can be overwhelming integrating a new App with a beloved website. Jasmine was incredible. She dove into custom settings with me, was very knowledgable and incredibly patient. I am left excited for the support Chatty is providing for my customers. The tracking feature is great!

    Buy Me Japan

    Aug 29, 2025  on Shopify

    I'm thoroughly impressed with this AI chat app! The support team, especially Jade is incredibly responsive, efficiently resolving any issues that arise. More importantly, the app has significantly boosted sales for my store by enhancing customer engagement and streamlining interactions. Highly recommend for any business looking to leverage AI for better customer service and increased sales.

    VivaVoss

    Aug 28, 2025  on Shopify

    You have to babysit this tool daily, wasting 20–30 minutes fixing endless errors. Even then, it still fails. Support is a really bad for $49—they only blame you for not “feeding it” enough. First, shipping pages aren’t enough, then you need FAQs, then more questions and answers—it never ends i would use simpler chats and get same results. I don’t understand the 1,5k new positive reviews maybe simple websites and number of products or info

    AMULET RING STORE

    Aug 28, 2025  on Shopify

    I’ve been using the Chatty app for my Shopify store, and it has been an excellent experience. The app works smoothly and helps me manage customer communication more efficiently. One of the best parts is the support team—especially Sonny, who has always been quick, friendly, and very helpful whenever I needed assistance. This app is simple, reliable, and truly adds value to my business. I highly recommend Chatty to any Shopify merchant who wants a professional and easy-to-use live chat solution backed by outstanding support.

    Coogee Bikes

    Aug 27, 2025  on Shopify

    Cutomer service just blows my mind, it is just phenomenal. Liz is awesome, I hope to work again with her in the future!

    Auvya

    Aug 26, 2025  on Shopify

    Review for Chatty & Support (Abby) I want to give special thanks to Abby for her outstanding support. She was very professional, attentive, patient, and incredibly kind. She responded to my request quickly and efficiently, which is rare and truly appreciated. As for the Chatty app, I’m genuinely impressed. It meets all my expectations and allows me to offer my customers a smooth and enjoyable user experience. I run a store in the pet niche, and it’s very important to me that we communicate with our customers in an enthusiastic and always positive tone. Even while I was asleep, the bot managed to do exactly that – it interacted with my customers naturally, almost like a human, while also keeping certain sensitive information private and confidential. I highly recommend this app: with Chatty, I know my customers will always receive reliable 24/7 service and never lack support. Thank you again to the whole team, and a big shoutout to Abby .

    Temptico Čokolada

    Aug 24, 2025  on Shopify

    Always very helpful support. I am using a couple of apps from Avada, and it is always a great experience. Jasmine solved my problem very fast today.

    Aurea Luxury Lab

    Aug 24, 2025  on Shopify

    I had a great experience with Hana from the Chatty customer support team. She helped me quickly and efficiently with the configuration and setup of my chatbot. Hana was not only incredibly kind and patient but also very knowledgeable and competent. Her clear explanations and fast support made the whole process smooth and stress-free. Excellent customer service!

    Wheel Clearance

    Aug 23, 2025  on Shopify

    Finally a chat bot that isn't impossible to set up and actually works. Amazing support. How it should be. Jasmine is a rockstar

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