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9.5
Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

$19.99-$49.99

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Chatty (By Avada)

    Email :

    [email protected]

    Address

    1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

    Website Support Portal Privacy policy FAQ
    ZB: WhatsApp & Messenger Chat logo
    (110 Reviews)
    $4.99-$19.99 / Month
    • Free Plan Available
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage convesations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    DELENordic.com

    May 13, 2025  on Shopify

    Absolutely brilliant! Easy and simple to use, and a super fast and friendly customer service! Recommended 5/5!

    USHENSA

    May 12, 2025  on Shopify

    Super App! Je wordt direct geholpen en het wordt gelijk voor je opgelost of zelfs gedaan Thank Jade :-)

    AquaDoc

    May 12, 2025  on Shopify

    HUGE UPDATE.. I posted a negative review (seen below) and hours later our site was contacted by multiple employees of theirs saying that we had a garbage site, etc. All of the employees were based in Vietnam. I'm reporting this to Shopify as I'm sure it's against their app terms in some way. This app is terrible. How do they have all these fake reviews? It has so many glitches. You can't have it not show for certain hours. It glitches when you're trying to talk to anyone. Please don't waste your time. This positive feedback is BS.

    NovaSIM

    May 10, 2025  on Shopify

    Chatty AI bot is a very good app to handle your Shopify customer support chats, whether you are a small business or a large one. Special thanks to Hana for helping with the setup!

    SR COSMETICS

    May 09, 2025  on Shopify

    So far, my experience has been awesome. Customer Service is great and all my questions have been answered.

    Bone and Grey Bridal

    May 06, 2025  on Shopify

    Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!

    DAMBAT Jastrzębski S.K.A.

    May 05, 2025  on Shopify

    We wanted to make sure some of the specific settings of the Shopify will be hidden by the Chatty - still accessible but not present for the users that would chat with the bot. The support made it happen in the matter of minutes. Hana and Alyssa sure did help a lot in this matter!

    Nordlivingic

    May 03, 2025  on Shopify

    A fantastic Shopify app that truly helps build trust and loyalty with customers! Audrey and Andrew are absolutely outstanding in their support—couldn't ask for better!

    Revelmy

    May 02, 2025  on Shopify

    Even though I'm new to Chatty, it seems very easy to use, powerful, and customizable. And more importantly, the App appears to be evolving constantly. Great App!

    Casa Marta Beauty Shop

    May 01, 2025  on Shopify

    Me encanta esta App por lo sencilla que es, además el tema de la asistencia técnica lo tienen muy bien cubierto. Tuve la dicha de ser guiada por Audrey que no solo mostró profesionalismo y conocimiento del tema, si no que además ha tenido una paciencia increíble. 100% recomendada!

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