I’ve had a great experience with the Chatty app and its support team. The features are intuitive and really help improve communication with customers. I especially want to thank Hana for the quick, professional, and friendly support. She made the whole process smooth and easy. Highly recommended!

The settings are very user-friendly and meet user needs. The customer service responds promptly and helps merchants solve problems during use.

I had an issue setting up the app and reached out for help. Audrey was very kind, communicative, and patient in helping me fix the issue. Highly recommended!

Tried several chatbox, Chatty is smarter. You do not have to set up much to have a satisfied result. Have a few questions and their staff Audrey replied quickly.

This is a very powerful and feature-rich app for chat and LINE marketing. Because it has so many functions, the initial setup can feel a bit complex. However, this is where their support team truly shines. I had a long and detailed setup process, and later a specific technical issue with CSS customization for the chat icon. The support team, were incredibly patient, professional, and helpful throughout the entire journey. They not only answered all my questions but also proactively helped configure settings and solve the problem for me. If you are looking for a powerful chat app, Chatty is a great choice. If you value excellent customer support that will guide you every step of the way, then this app is a must-have. Highly recommended!

Hana was amazing! Answered all of my questions promptly and solved my issue in just minutes. Highly recommend for fast and incredible customer service.

Poor performance overall. Been letting it run for about a month or 2 and so far, lots of issues with performance, AI response, assigning, etc. Will give one more try and return

I was not able to use the app due to the complex nature of what my store requires. However, the support staff did everything the could to accommodate me and my business. We tried all kinds of things to try and get it to work, but in the end the AI is not as complex as I would have needed. Thanks for all your help!

Chatty is a fantastic AI-powered chat support app — super intuitive and truly helpful for managing customer conversations. What makes it even better is the incredible support team behind it. They’re responsive, knowledgeable, and genuinely care about helping you succeed. Highly recommend!

Hana was great! Really helped me set-up the app and get everything functioning perfectly. Highly recommend!