Chatty AI Chatbot & Live Chat

Develop by Chatty (By Avada)

$19.99-$49.99

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Verified

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Query resolution

Livechat support

About Chatty AI Chatbot & Live Chat

Launched Jun 08, 2022

Built by Chatty (By Avada)

Email :

[email protected]

Address

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

Website Support Portal Privacy policy FAQ

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ZB: WhatsApp & Messenger Chat

(110 Reviews)

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$4.99-$19.99 / Month

Free Plan Available
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Support your customers quickly using Facebook Live Chat.

Description

Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
Inbox & Team: Manage convesations with your team from all channels in one inbox
FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
Sales automation: Send proactive targeted messages based on visitor behavior
Mobile app: Keep track with all inbox from your devices anywhere, anytime

Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Top Helpful Reviews

DELENordic.com

May 13, 2025 on Shopify

Absolutely brilliant! Easy and simple to use, and a super fast and friendly customer service! Recommended 5/5!

USHENSA

May 12, 2025 on Shopify

Super App! Je wordt direct geholpen en het wordt gelijk voor je opgelost of zelfs gedaan Thank Jade :-)

AquaDoc

May 12, 2025 on Shopify

HUGE UPDATE.. I posted a negative review (seen below) and hours later our site was contacted by multiple employees of theirs saying that we had a garbage site, etc. All of the employees were based in Vietnam. I'm reporting this to Shopify as I'm sure it's against their app terms in some way. This app is terrible. How do they have all these fake reviews? It has so many glitches. You can't have it not show for certain hours. It glitches when you're trying to talk to anyone. Please don't waste your time. This positive feedback is BS.

NovaSIM

May 10, 2025 on Shopify

Chatty AI bot is a very good app to handle your Shopify customer support chats, whether you are a small business or a large one. Special thanks to Hana for helping with the setup!

SR COSMETICS

May 09, 2025 on Shopify

So far, my experience has been awesome. Customer Service is great and all my questions have been answered.

Bone and Grey Bridal

May 06, 2025 on Shopify

Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!

DAMBAT Jastrzębski S.K.A.

May 05, 2025 on Shopify

We wanted to make sure some of the specific settings of the Shopify will be hidden by the Chatty - still accessible but not present for the users that would chat with the bot. The support made it happen in the matter of minutes. Hana and Alyssa sure did help a lot in this matter!

Nordlivingic

May 03, 2025 on Shopify

A fantastic Shopify app that truly helps build trust and loyalty with customers! Audrey and Andrew are absolutely outstanding in their support—couldn't ask for better!

Revelmy

May 02, 2025 on Shopify

Even though I'm new to Chatty, it seems very easy to use, powerful, and customizable. And more importantly, the App appears to be evolving constantly. Great App!

Casa Marta Beauty Shop

May 01, 2025 on Shopify

Me encanta esta App por lo sencilla que es, además el tema de la asistencia técnica lo tienen muy bien cubierto. Tuve la dicha de ser guiada por Audrey que no solo mostró profesionalismo y conocimiento del tema, si no que además ha tenido una paciencia increíble. 100% recomendada!

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