Perfect app and works really well for us! The team are very responsive to any questions etc, shout out to Jade who helped me with an issue today. Quick and friendly!

Audrey was so helpful as I am trying to revamp my website with a full rebrand. She was so willing to help me resolve a few issues and went in to do her best to create a new FAQ page. Thank you Audrey!

I have used many apps developed by this company. I have to say they are brilliant at customer service. Appreciate everyone that has ever helped me with my perfectionist's requests. :))

Wir sind absolut begeistert von Chatty AI! Die Lösung funktioniert einwandfrei und liess sich völlig problemlos in Shopify integrieren. Besonders hervorzuheben ist der exzellente Support – stets hilfsbereit, schnell und kompetent. Ein weiteres grosses Plus ist die Mehrsprachigkeit, die uns vollkommen überzeugt hat. Ein rundum gelungenes Produkt, das wir uneingeschränkt weiterempfehlen können!

I am verry happy i had a good help from Audrey, she answers all my questions and assiste me until the end :) She is very friendly and profesionnal too Thanks again

They are such a great team to work with. I was able to change any settings I needed and they responded to my questions quickly.

Absolutely amazing app! The interface is user-friendly, and it's incredibly easy to navigate. What really stands out is the excellent support I received from Hana, she was super helpful, responsive, and made sure all my questions were answered quickly. Highly recommend Chatty for anyone looking for a great communication tool with top-notch customer service!

app di facile intuizione e con molte possibilità di personalizzazione, consigliatissima, soprattutto per l'assistenza immediata, preparazione degli assistenti, e gentilezza. In particolar modo di Hana, la quale ha saputo guidarmi perfettamente nella personalizzazione dell'app. grazie Hana

I just installed this app to see if it fits our requirements. Ran into a small issue concerning a language setting and Audrey helped me quick and perfectly with this. From what I can tell so far, the controls look simple and first impression of the support was excellent.

Chatty is a nice app. It helps me a lot. And the service representative, Audrey responds so quick whenever I have some questions. Like!

The settings of the application are very detailed. I encountered a problem when downloading the mobile app, but Audrey patiently guided me to successfully solve the problem.

Excellent support from Jade, who was lovely, and a great APP. Many thanks Chatty Team. Warmest Regards, Fernanda

I like this app, helps me answer my customers questions they might have. Quick fast kind support from Hana.

Really good app indeed, a lot better than the shopify inbox, it contains all the function i needed in my online store. really good up-sell method. I also would like to thank Elle from the customer service who has helped my a lot during the process 24/24 7/7, very dedicated customer service.

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.

The app is great and easy to get around with. I had one minor issue but Hana was a sweetheart throughout the whole process, she helped me resolve it in a heartbeat. I have nothing but good things to say about this app.

The Chatty support team is incredibly responsive and helpful! (shout-out Jasmine, Raymond, Abby, and Alicia for always providing thorough, helpful answers and handling our questions with care). It takes a lot of tweaking, but once you build a thorough FAQ section and question database, the AI chatbot is very knowledgeable and helpful for our customers. The more data we input, the better it gets. It's been a game changer for our customers and has helped reduce the amount of CS tickets we receive.

Sonny was great when handling my issues since I'm new to the app. Im currently on the free trial, but I will continue to keep this app due to the great customer service and amazing chatbot. Thanks!

Super einfache Integration und schneller und kompetenter Support. Umfangreiches Chat-Tool selbst in der kostenlosen Variante

Awesome chat app with a full range of powerful and rich features. It's user-friendly and an excellent app that's definitely worth using.