the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend

Chatty is really flexible and easy to adapt to. The customer support was fantastic. Hana was very helpful with all our queries.

The Chatty app and team are always on hand and always very helpful. I have recently learned about a new feature 'Proactive Cart Booster' and I look forward to setting this up to see how this performs by recovering sales. I was shown this by Hana at the Chatty team, who has been most helpful and very patient with me when explaining how to use this feature, as well as explaining the new incoming Whatsapp feature to Chatty and taking on my recommendation. I look forward to using the Whatsapp feature as the Chatty app has been so helpful with assisting with customer queries. Chatty has recently added more customisation controls so I will be testing those. Would recommend Chatty.

The Application is easy to use, has several well rounded features, the Live Chatbox and AI Assistant features are also very good, may causes some lags one low-end devices; however, the support team is extremely friendly, helpful and professional. Hats off to the support team, especially Liam and Hana. We are still in the application testing stage before subscription but very promising. Highly recommended.

This app has been a wonderful addition to my Shopify store. It’s simple, intuitive, and works exactly as expected. What really stands out is the outstanding support — Hana has been incredibly kind, responsive, and supportive throughout the whole process. The combination of a reliable app and such great customer service makes this a 5-star experience. Highly recommended!

Very good app, comprehensive solution. Team are very quick to respond and also take on board product development requests.

The Application is easy to use, has several well rounded features, the Live Chatbox and AI Assistant features are also very good, may causes some lags one low-end devices; however, the support team is extremely friendly, helpful and professional. Hats off to the support team, especially Liam. We are still in the application testing stage before subscription but very promising. Highly recommended.

Customer support and the app itself is very good. worth it to try it out, you wont regret it. (Sonny was my customer support, I don't know about other people but Sonny was great)

Been looking for a new livechat solution for months, so far Chatty has been great! Also giving a shout out to their support, specifically Sonny! He solved my issue within 30 seconds and helped me fix a couple of things I didn't even notice were not set up right. Try it out!

Hana provides amazing customer service and is extremely patient and helpful. It makes using Chatty worth it.

This Live Chat APP is super easy to setup and support Hana is super helpful, solve my problem in a second! Highly recommend!

We use chatty for our website to be able to support and assist every customer during their nvaigation. The app is very easy to set up and link to any shopify based website and it learns very fast. The test environment is very helpful and the support team is always present and amazing. Had an issue last night and Hana was efficient and fast in providing a solution helping us continuously optimizing our littl chat bot.

Hana was absolutely incredible to work with! She’s professional, patient, and went above and beyond to make sure all my questions were answered clearly. Her communication style is warm and approachable, yet she’s highly knowledgeable and efficient at solving problems. I felt supported every step of the way and really appreciated the thoughtful, human touch she brought to the interaction.

A big thanks to Sonny for being super helpful when I had questions. I actually didn't expect a reply so fast. I had a special requirement, and they added that in for me not long after I installed the app, tested it out on multiple devices and even sent me videos so I could see how it was working. The settings are really straight forward, and the app is easy to navigate. I previously had a manual chat on my website, and I think this is going to be so much more helpful for customers. You can even configure product recommendations based on products and also have it give a code when someone adds something to cart to nudge them to purchase. It's awesome! Loving everything about it so far!

I am from 8849tech.com, a brand of rugged phones/tablets—featuring ultra-large batteries, 720P projectors, and more. Our $700 Tank 4 Pro is among the best rugged phones on the market, so every customer matters to us. After testing online chat apps, we chose Chatty: it’s powerful yet only $20/month. Its AI assistant helps customers pick products and answers simple questions correctly, plus Chatty’s support is responsive (Sonny is professional).

The app is easy to use, and Hana provided great support, especially for basic-level features. All features work as expected.

Vielen Dank ans Jasmine und William von Chatty. Ihr habt mir sehr bei der Entwicklung des FAQ Blocks für meinen Shopify Shop geholfen und einige technische Probleme behoben.

Merci à Jasmine et Ryan de m'avoir accompagné dans la personnalisation du plugin sur mon site! Tout s'est fait simplement et en quelques minutes! WOW quel magnifique service!!!

Chatty helps us streamline our customer services process process by filtering out repetitive requests and offering a quick and easy way to assist customers with more difficult questions. Also, has a super friendly and reliable support team themselves who are quick to assist us at any time.

I recently reached out to Chatty’s customer support and spoke with Hana. She was fantastic — her responses were quick, clear, and very helpful. She understood my issue right away and guided me through the solution without any hassle. I really appreciate the fast and friendly support, it made the whole experience smooth and stress-free. Thank you, Hana!