Hana and Raymond have been helping me throughout the integration process for my website. They are so polite and so helpful teaching me what was wrong and resolving all of my issues. I am so happy that I decided to use Chatty versus the other apps. It's convenient, affordable, and has really helpful customer support. TYSM!

Easy to setup and works like a charm. Ran into an issue where needed a rep. Audrey was very helpful. Thank you for the great work yall!

Another Awsome App from Awsome Team of Avada. i Must say Avada Products are Good but Support team is great.

I received excellent customer service from Hana. She was very quick and efficient in resolving my issue.

So far they have been very helpful and the app and integration have been very easy to use! Audrey and Damien are amazing!!

Ho avuto un'esperienza fantastica con il supporto clienti! Hana è stata gentilissima, veloce e incredibilmente cordiale. Ha risolto il mio problema in un attimo, con grande professionalità e attenzione. Davvero un servizio impeccabile!

Jade and Hana have both been brilliant with helping us set up the chatbot. Instant response times and helpful knowledge

Suporte imediato e funcionalidades muito boas. Unico problema que a inda persiste e nas traduções nativas do app.

Jasmine AnswerJasmine answered my questions and patiently walked me through various topics I was unsure about. She never rushed me and took the time to ensure I understood everything. I highly recommend her as your tech support person. She truly made time for me.out. She was patient and not rush me at all with my question. I will highly recommend to get her as your tech support person. She made time for me.

Had an issue with the Chatty logo in emails, and Sonny and the Chatty team helped solve my issue with speed and professionalism I appreciate you all and thank you so much for all of your great support!

After using Chatty AI Chatbot & Live Chat, I’m really impressed—not just by the product’s functionality, but especially by the outstanding customer support. The chatbot is easy to use and meets my Shopify store's needs perfectly. Its AI auto-reply feature boosts efficiency while allowing seamless handover to human agents for more complex inquiries. The system runs smoothly and reliably, making customer interactions much more convenient. What truly stood out to me was the exceptional support from their team, especially Alyssa. I encountered a page display issue and reached out for help. Alyssa responded incredibly fast and handled the issue with impressive professionalism. Not only did she fix it efficiently, but she also took the time to explain the cause so I could prevent similar problems in the future. Her patience and expertise made the entire experience stress-free and reassuring. If you're looking for a smart chatbot with top-tier customer support, Chatty AI is an excellent choice. And if you ever need assistance, I hope you’re lucky enough to have Alyssa help you—she’s fantastic!

Hana was great with helping me, i was confused when trying to sort the app out on my phone and was just being silly but Hana was patient with me and guided me through it.

Hana helped me install the app, and she responded super fast and was very helpfull. Super happy with the chatty app!!

This app is amazing! Great AI engine, easy to setup and manage. Support deserves their own review with 5 stars also! Definitely ask questions if you have any - they are an awesome team to deal with.

The bot works flawlessly, is intelligent, and significantly improves our customer communication. It responds well to inquiries and provides relevant information efficiently. A big shoutout to the support team! I had a specific request, and Hana assisted me incredibly quickly, competently, and kindly. This is exactly how customer service should be—professional, solution-oriented, and lightning-fast! A clear recommendation for anyone looking for a reliable chatbot with top-tier support. Huge thanks to the team!

Thanks to Hana for the fast and quality help. My issue was resolved. The app is overall pretty neat and satisfies the need for a direct communications channel with the clients.

Just downloaded the app, great and quick customer service, it answers all my needs and Hannah from the customer support team was very professional! Great first impression and hopefully a great experience down the road

Awesome addition to our store. Relatively easy to implement and so far worth it! Customer service has been very helpful and fast. Very good too as the responses are customizable in the backend, which is paramount for our store and brand. Thanks team Chatty! Great APP to lessen the personal emails and help respond to more people -- when my two hands are not sufficient enough to respond to all messages.

Lovely free tool for online business, intuitive set up and available for free. Very helpful customer support too!

Quite blown away actually with the in-depth answers the AI provides. Even complicated technical questions which I would even struggle to answer myself having ran my business for 14+ yrs it some how manages to pull off the required information and to provide to the customer supported by relevant product information and links to the product pages on our website.