Super application avec de supers fonctionnalités, et Hana est très sympathique et nous aide beaucoup pour tout paramétrer :) Merci Hana !!

Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!

The interface of the app is very user-friendly. It took me less then 30minutes to install it. Big shout out to the amazing customer service from Hana. Would highly recommend to anyone!

I really needed assistance in setting up the app on our shop. Charles was so helpful and helped me with all my queries. He was very friendly and sent screenshots of all the steps i needed to take, so i was able to do what i needed to in a really swift manner. Only just started using the app so i can't review this just yet, but i'm giving 5* based on the excellent customer service i received from Charles :)

There is lots of support for the app, easily install and links to all channels including social media.

Amazing tool and awesome service! Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders. Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.

The Avada team is amazing. Audrey was great and helped me with a simple issue. Then got me setup with some more advance settings. Great to work with great product.

At first glance you may say "wow look at this cool app it has a ton of great reviews and features", but do not be fooled. The features pick and choose when they want to work and the support is mediocre at best. They pass things on to a different departments that work in time zones across the world so there is isn't any instant support. At sign up I was told instagram support was coming in 2 weeks. 4 weeks into using the software there is no instagram support. Emails do not always come through. They pick and choose when they want to come in. I would not recommend this for any company with heavy traffic as it will upset your customers. The reviews in my opinion are fake. They support agents help you setup the software and prey on simple minded users who are happy to give a review without actually using the product for sometime. After using it I would not recommend this product and do not believe it is a 5 star product. it is 2.5 at best with very limited features and a good looking ui.

Great support. Very quick and easy to use and very friendly advisor. I'm a newbie so need a lot of help and it's great to know I can reach out any time.

Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!

Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!

I recently encountered a significant issue on my website involving the App Chaty plugin. I reached out to support and was fortunate to work with Hana, who was incredibly helpful and patient. We collaborated closely for a long time, and thanks to Hana's dedication and expertise, we managed to resolve the problem. I truly appreciate the exceptional support provided by Hana and highly recommend their assistance to anyone facing technical challenges. Thank you, Hana, for your outstanding service!

Great apps. Jasmine was incredibly professional and a pleasure to collaborate with. She communicated clearly understood and delivered beyond expectations. Their attention to detail and commitment to quality were truly impressive.

Outstanding Support from Hana! I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction. What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high. Highly recommend both the app and their exceptional customer service!

nice plugin and Great support from the team .. really appreciate the support we received from Jasmine and Maison ... highly recommended

great service by live chat agent audrey, she really helpful, I'm done successfully setup by live chat now.

Hana has been incredibly helpful throughout my experience with Chatty! She provided clear and concise answers to all my questions, making it so much easier to navigate the platform.

Je suis vraiment impressionné par Chatty ! L'application est extrêmement facile à utiliser, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont très bien conçues et très pratiques. C'est une solution simple et efficace pour interagir avec un chatbot IA. Je recommande vivement à tous ceux qui cherchent une assistance intelligente et rapide. Un grand bravo à l’équipe derrière cette application !