Abby and Andrew, THANK YOU for a very quick and professional resolution to the problem. The app is excellent, as is its support. :))

I couldn’t be happier with Chatty: AI Live Chat & FAQs! When I started using the app, it was clear that this was the perfect solution for building a professional, seamless chatbox for my business. A special shoutout to Sonny and Jade, who have been incredible throughout the process. They were patient, and professional, and went above and beyond to ensure everything was perfectly set up for Keenway, Southern California's number one delivery company. The app itself is super intuitive, customizable, and packed with useful features like live chat, FAQs, and order tracking. It’s exactly what I needed to keep my customers engaged and informed. Plus, the support team has provided all the information I needed, and their response time has been lightning-fast! If you’re looking for a reliable, easy-to-use app to elevate your customer support, Chatty is the way to go. Highly recommend it!

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.

Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect. Great app. Use it to have customers contact directly through your website.

Nous utilisions auparavant l'application de chat d'un concurrent, bien plus coûteuse. Puis, nous avons découvert Chatty, qui s'intègre parfaitement à notre site. Son design est plus moderne, et ses options de personnalisation sont nettement supérieures. En résumé, si vous recherchez une application de chat performante, nous sommes convaincus que Chatty est la meilleure option. Nous avons testé de nombreuses solutions avant de nous arrêter sur celle-ci, et elle a surpassé toutes nos attentes.

Audrey was very helpful and answered all my questions quickly and effectively! Greate customer service!

Recommend! Very helpful. When I request some changes for the appearance. Damian helped me solved it very quickly, which I most appreciated. I look forward to many more features and it can help me the conversations with the customers more smoothly!

There customer support acutally solves your problems and helps you in the best way ever. Thank you to Audrey for being the first person on all Shopify apps for helping me with an actual problem.

Amazing app with amazing support. Had a special request and they hopped on it right away and coded it for me! Definitely deserves its high rating. Special thanks to Hana and Raymond, they nailed it.

it's an incredible app that has transformed how we interact with our customers. The interface is user-friendly, the features are powerful, and the support is simply outstanding. A huge thank you to Hana, who has been absolutely amazing in assisting us. She answered all our questions with patience and professionalism, helping us get the most out of the app. I would highly recommend this app to any merchant looking to improve their customer service and efficiently automate responses to frequently asked questions. A must-have solution for any online store!

Tolle App, guter und schneller Support innerhalb weniger Sekunden hatte ich die Lösung für mein Problem. Danke besonders ans Abby. Sehr gutes Support Team

i just started chatty room, the cs agent are very helpful and fast response I was chat with agent audrey, really great and all my task doing well

Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly. It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.

I want to say what a pleasure it has been working with your company on my initial setup.. Just as Important that you recognize Audrey for her outstanding work and her kindness she gave me with the support... She is AWESOME!!!

Ik heb vandaag hulp gehad van Abby. Ze doen echt hun best om je te helpen! Gelukkig zijn die mensen er, en kan ik weeral verder. Hartelijk dank!!!!!

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support. The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding. A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start. If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.

Jade was on point to resolve our questions and technical issues. The replies were fast and accurate, with a friendly touch :) The app is easy to use and the great customer support is a real plus !

I am new to the Chatty App and while setting everything up I hit the chat button. Sonny was very punctual in responding and I did not have to wait at all! 10 out of 10 recommend! Sonny you ROCK!

Staff Hana is super nice and supportive, the Chatty app is a game changer for all the shops, I would recommend to any person who tries to setup their online business!!

Good service. nice interface. and the support team is fast and helps me solve the problem quickly. it is a must have app on your shopify website.