Shopify Customer service apps 2025

BIK Instagram, Whatsapp, Email

9.1

130 Reviews

Create intelligent segments to target customers Show more

BIK is a powerful communication tool designed to enhance revenue-generating processes for Shopify store owners by facilitating two-way communication through platforms like WhatsApp, Instagram, and Email. It empowers merchants to create personalized customer journeys that boost metrics such as Average Order Value (AOV), conversion rates, and purchase frequency through strategic messaging. By addressing key touchpoints like abandoned cart recovery and upsell opportunities, BIK ensures higher recovery and conversion rates. With a dedicated growth strategy manager, users can explore and implement over 30 revenue-generating flows to optimize their marketing efforts. Additionally, the app integrates marketing campaigns and automations via WhatsApp, Instagram, Email, and SMS, and supports a comprehensive customer service suite for seamless communication across multiple channels. BIK's innovative approach enables retailers to stay connected with their customers throughout various stages of their shopping experience, fostering increased engagement and loyalty.

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Abandoned cart recovery

Upsell and cross-sell

Welcome messages

Intelligent segments

Conversational messaging

Event triggers

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VanChat AI Chatbot & Live Chat

$39-$249 / Month

9.2

85 Reviews

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GPT4 AI Chatbot to increase sales and provide customer service Show more

VanChat AI ChatBot & Live Chat is a cutting-edge tool designed to revolutionize customer service for online retailers. Powered by advanced GPT technology, this chatbot acts like a top-tier salesperson, adeptly understanding user intents and behaviors to provide quick, precise responses. It excels at suggesting products at optimal times, engaging customers with timely promotions, and even interpreting emotional cues to facilitate conversions from visitors to buyers. The app supports over 100 languages, ensuring a global outreach with 24/7 human-like customer service. With seamless integration options, including customizable widgets and multiple input methods for training data, VanChat continuously updates its knowledge base with the latest product information. This proactive approach significantly enhances customer satisfaction, reduces cart abandonment, and drives sales growth.

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Customizable chat widget

24/7 service

Proactive recommendations

Automatically retrained

Multiple knowledge uploads

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SmartBot: Leading AI Chatbot

$30-$680 / Month

7.6

330 Reviews

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AI Chat Innovation: Enhancing Sales and Improving Service Show more

SmartBot-AI Chatbot is a dynamic, no-code platform designed to revolutionize customer interaction for eCommerce stores. By providing instant support and personalized shopping experiences, it aims to enhance customer satisfaction and drive sales growth. The chatbot seamlessly integrates with Shopify, allowing visitors to easily search for products and receive real-time tailored recommendations. Notably, SmartBot optimizes the post-sales experience by enabling customers to check their order status at their convenience. Businesses can effortlessly customize the chat widget to align with their brand identity, ensuring a cohesive customer experience. Furthermore, personalized invitations through SmartBot can lead to increased customer consultations and higher conversion rates. Overall, SmartBot-AI Chatbot is a powerful tool for streamlining store interaction and significantly enhancing the online shopping journey.

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Order tracking

Easy integration

Personalized shopping

Product search

Real-time recommendations

Instant support

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HeiChat: ChatGPT Sales Chatbot

$29.9-$299 / Month

8.6

64 Reviews

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Advanced AI, reply to customer inquiries within seconds. Show more

HeiChat: ChatGPT Sales Chatbot is an innovative AI-powered sales assistant designed to enhance customer engagement and streamline service. Built on advanced AI models such as ChatGPT (GPT-3.5 & GPT-4) and Claude 3 Opus, it operates 24/7 to transform general inquiries into valuable sales opportunities. This chatbot excels in handling common customer service queries, such as “Where is my order?” by providing accurate and timely responses. It offers comprehensive support on store policies, discounts, and shipping details, potentially taking over roles traditionally managed by human service representatives. With the capability to upload PDF/TXT files, HeiChat expands its knowledge base, allowing customization to train a dedicated service robot tailored to your store's needs. It supports over 95 languages, including English, Spanish, and Mandarin, ensuring effective communication across diverse customer bases. Additionally, HeiChat keeps abreast of real-time product listings and changes, making it a vital tool for dynamic inventory management.

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Multilingual support

Track orders

24/7 support

Trainable ai

Reply within seconds

Convert inquiries

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Qikify Contact Form Builder

$5.99-$7.99 / Month

9.2

417 Reviews

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Easily create forms to collect leads, improve customer service Show more

qikify Contact Form Builder is a versatile no-code tool designed to simplify form creation for a wide range of applications, including contact forms, wholesale inquiries, and surveys. It empowers users to craft customized forms that not only help in converting new leads but also aid in expanding contact lists and enhancing customer service experiences. The app allows for efficient management of form submissions within the app, while also offering seamless integration with email apps for streamlined communication. With advanced features like reCaptcha, conditional logic, file upload, and form scheduling, it ensures a robust and secure form-building experience. Additionally, users can display forms as popups, bubbles, or embedded directly on their websites. By updating your contact forms with qikify, you can easily transform user interactions into valuable business opportunities.

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Multiple form types

Custom form creation

No-code solution

Email integration

In-app submission tracking

File upload support

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DC WhatsApp Marketing+Helpdesk

$29-$299 / Month

8.6

176 Reviews

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Manage Customer Service on WhatsApp, send Marketing Broadcasts Show more

DelightChat WhatsApp Marketing is a powerful tool designed to streamline and enhance your marketing efforts on WhatsApp, one of the world's most popular messaging platforms. It transforms how businesses interact with customers by providing features that enable personalized and engaging communication. With this app, you can create targeted campaigns, send promotional messages, and manage customer interactions efficiently from a single dashboard. DelightChat stands out by offering analytics to track the performance of your campaigns, helping you refine your strategies for better results. The app is user-friendly, making it accessible for businesses of all sizes looking to leverage WhatsApp as a marketing channel. Its integration capabilities ensure seamless sync with your existing systems and workflows. Ultimately, DelightChat empowers businesses to build stronger relationships with their customers through timely, relevant, and authentic engagement.

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Email integration

Unified dashboard

Whatsapp broadcasts

Multichannel messaging

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Zipchat AI Chat+AI Chatbot+WA

$49-$499 / Month

9.2

112 Reviews

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Increase Sales & Automate Customer Service with GPT4 AI Chat Show more

ZipChat AI Chatbot | Sales GPT is an innovative solution designed to enhance customer engagement and boost sales by interacting with website visitors at the optimal moments. This intelligent chatbot understands user needs, addresses inquiries, and overcomes objections, all while recommending products and driving upsell and cross-sell opportunities to increase conversion rates. With its ability to self-train and launch within minutes, ZipChat can seamlessly adapt to your brand’s voice and style and support conversations in 95 different languages. Beyond enhancing sales, this AI chatbot also functions as a compassionate support system, automating assistance and ticketing to reduce customer service load and costs. By proactively engaging with each visitor, ZipChat converts interactions into sales by recommending the most relevant products and tracking orders effectively. Deployed in under five minutes, it tailors responses to individual customer needs, thus enhancing user satisfaction and promoting business growth.

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Multi-language support

Quick setup

Product recommendations

Order tracking

Proactive engagement

Upsell & cross-sell

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Chatway Live Chat FAQ WhatsApp

$15 / Month

9

217 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Juphy: AI Chatbot & ChatGPT

$19-$99 / Month

7.3

39 Reviews

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24/7 AI Chatbot for after-hours sales and support Show more

Juphy: ChatGPT Sales Chatbot is a cutting-edge tool designed to revolutionize customer interactions on your Shopify store. Powered by advanced AI, this chatbot guides visitors from their first interaction all the way to purchase, offering personalized product recommendations and detailed responses to inquiries about materials, ingredients, and more. Beyond assisting in sales, Juphy ensures exceptional customer service, managing common concerns like returns and refunds with ease, even during off-hours. With a seamless one-click setup, there's no need for technical expertise, as the chatbot automatically syncs with your Shopify catalog and FAQs. Tailor the chatbot's appearance to match your brand's identity, and fine-tune its responses through frequent testing before going live. Juphy transforms casual browsers into loyal customers, enhancing user satisfaction and streamlining the shopping experience.

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Customizable branding

Personalized recommendations

Automatic catalog sync

24/7 sales support

Detailed product answers

Return/refund assistance

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Meet‑bot

9.1

12 Reviews

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WhatsApp渠道互动+营销消息群发+智能客服机器人 Show more

Meet-bot is an innovative application designed to streamline the meeting scheduling and management process for both individuals and teams. With its intuitive interface and intelligent features, Meet-bot automates the tedious tasks of coordinating calendars, sending out invitations, and setting reminders. The app can integrate seamlessly with popular calendar platforms like Google Calendar and Outlook, ensuring that all your events are synchronized across devices. Meet-bot also offers smart suggestions for optimal meeting times based on participants’ availability, minimizing back-and-forth communication. Additionally, it provides tools for recording meeting minutes and action items, making it easier to track progress and follow up on commitments. Whether you're managing small team huddles or large corporate meetings, Meet-bot is your go-to assistant for efficient and effective collaboration.

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Customer interaction

Marketing messages

Smart chatbot

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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WhatsApp Chat & Cart Abandoned

$52-$532 / Month

8.2

1 Reviews

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No code bot help you communicate customers 24/7 on WhatsApp Show more

YCloud WhatsApp & SMS is an intuitive app designed to enhance customer communication for businesses via WhatsApp and SMS. With this app, businesses can engage seamlessly with their customers on WhatsApp, allowing unlimited agents to join the conversation through a unified inbox. The app features a no-code chatbot that operates 24/7, assisting the customer service team in addressing various inquiries more efficiently. Businesses can easily generate WhatsApp links, QR codes, and online chat widgets to facilitate effortless sharing and marketing efforts with their customers. Additionally, YCloud enables businesses to send bulk messages to specific customer segments through both WhatsApp and SMS, ensuring effective and targeted communication. This tool is ideal for enhancing customer service and marketing strategies, helping businesses maintain strong connections with their clientele.

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Qr codes

Unlimited agents

Bulk whatsapp messages

Whatsapp conversations

24/7 chatbot

Whatsapp links

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tolk.ai | Chatbot intelligent

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Répondez à vos clients 24/7, améliorez vos ventes grâce à l'IA Show more

Tolk.ai est une application de chatbot intelligent qui vise à améliorer l'expérience client en fournissant des réponses instantanées, 24/7, à partir de n'importe quel canal de communication. Grâce à son IA conversationnelle avancée, le chatbot comprend les demandes des clients et choisit les parcours de résolution les plus adaptés. Que ce soit via des réponses directes, des conversations enrichies, une escalade vers un agent humain, ou l'ouverture d'un ticket, l'application est conçue pour offrir une flexibilité maximale aux utilisateurs. Tolk.ai vous permet de concevoir des parcours personnalisés tandis que le chatbot gère leur mise en œuvre, garantissant ainsi une interaction fluide et efficace. En intégrant des fonctionnalités de triage intelligentes, l'application optimise également le cheminement des requêtes. C'est une solution robuste pour les entreprises cherchant à améliorer leurs services client avec une technologie moderne et réactive.

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24/7 support

Instant response

Any channel

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WebBoar AI Smartbot

$19.95 / Month

8.2

4 Reviews

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Order updates and seamless customer support via AI chatbot Show more

WebBoar is the ideal solution for merchants looking to enhance their customer service with ease and efficiency. This innovative AI chatbot facilitates real-time communication, providing instant responses to customer inquiries. It offers immediate order statuses, tracking information, and even personalized product recommendations, making it a virtual extension of your customer support team. Acting as an interactive and constantly available FAQ, WebBoar ensures that customers receive quick, accurate answers, enhancing their overall shopping experience. The app’s seamless integration with platforms like Calendly allows for easy scheduling of appointments and events directly through the chatbot. By streamlining customer interactions, WebBoar not only boosts sales but also reduces the need for extensive customer support resources, giving merchants a competitive edge in the market.

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Real-time communication

Event scheduling

Personalized suggestions

Instant order statuses

Tracking urls

Always-on faq

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Skyla ChatGPT Customer Service

$49-$89 / Month

8.2

5 Reviews

Great customer service with ChatGPT. Install in one click. Show more

Meet Skyla, the 24/7 customer service chatbot powered by ChatGPT, designed specifically for Shopify stores. Skyla delivers accurate responses to customer inquiries by continuously learning and adapting to your shop's data, ensuring a seamless user experience. The app boasts simplicity and efficiency, offering features like easy customization, email and notification integration, analytics, and topic classification, all within an all-in-one powerhouse solution. With a single-click installation process, incorporating Skyla into your e-commerce platform is as easy as it gets. Powered by OpenAI's robust API, Skyla ensures reliable and efficient service. Customize Skyla to align with your brand's style, maintaining a consistent and engaging customer interface. Experience a professional-grade customer service solution with effortless setup, enhancing your Shopify store's efficiency and customer satisfaction.

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Easy customization

Email notifications

Customer analytics

Instant setup

24/7 service

Ai-powered answers

Antalyze

$11.3-$75.32 / Month

9.1

4 Reviews

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"Enhance customer support with 24/7 AI and human helpdesk integration."

Real-time order tracking

Smart product recommendations

24/7 support availability

Ai order assistant

Automated multi-platform chat

Ai and human helpdesk

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

4 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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SB: Helpdesk Ticketing & FAQs

$5.99-$49.99 / Month

(4.5/5)

326 Reviews

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Quickly build a help center & product FAQs w/ ChatGPT FAQs app Show more

Helpcenter: AI FAQ Page is an intuitive customer service app designed specifically for e-commerce businesses. It simplifies the creation of comprehensive FAQ pages with its easy-to-use FAQ builder, allowing businesses to save valuable customer support resources. By integrating ChatGPT, the app automatically generates FAQs, streamlining support processes even further. Enhance customer interactions with built-in live chat and a robust support ticketing system to manage inquiries from various channels efficiently. Display product-specific FAQs directly on product pages to boost sales and conversion rates. Leverage AI-powered FAQ translations to reach a global audience effortlessly. With 24/7 live chat support, Helpcenter ensures that users receive assistance whenever they need it.

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Chatgpt integration

Live chat support

Ai faq builder

Product page faqs

Support ticketing system

Multilingual faqs

Install App

Sense WhatsApp

$15.9 / Month

8.2

6 Reviews

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Connect with customers via WhatsApp & improve customer service Show more

Sense WhatsApp is a powerful tool designed for merchants seeking to enhance customer engagement and streamline communication. This app enables merchants to send timely order updates and reminders for abandoned carts directly through WhatsApp, significantly reducing customer service inquiries and boosting sales. By integrating WhatsApp messaging with in-app links, merchants can effortlessly connect with their customers in a quick and efficient manner. The app offers a customizable click-to-chat icon on merchant websites, facilitating live chat support and improving overall customer service. Additionally, merchants can utilize pre-made message templates for faster communication, making it easier to maintain consistent and informative interactions. With Sense WhatsApp, staying connected and responsive to customer needs has never been more convenient.

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Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

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Text Global

$24.95-$119.95 / Month

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Direct messaging made easy Show more

Text Global is a powerful app designed for UK-based online retailers looking to boost their sales and enhance customer service through automated SMS campaigns. By integrating seamlessly with Shopify, it allows businesses to effortlessly synchronize customer data, eliminating time-consuming manual processes. Retailers can create automated SMS triggers for various scenarios, such as order confirmations, fulfillment notifications, abandoned checkout reminders, and new customer welcomes, all contributing to stronger customer relationships. The app also offers a multi-channel Enterprise Platform for executing ad hoc bulk marketing campaigns, ensuring flexibility and scalability. Text Global is committed to simplifying marketing and service efforts, enabling businesses to focus on growth. Whether the goal is to increase sales or improve customer engagement, Text Global offers the tools to make it happen efficiently.

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Bulk marketing campaigns

Order confirmation updates

Automated sms triggers

Shopify data sync

Order fulfillment alerts

Checkout abandonment alerts

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Shopify Customer service apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 79 Apps

BIK Instagram, Whatsapp, Email

VanChat AI Chatbot & Live Chat

SmartBot: Leading AI Chatbot

HeiChat: ChatGPT Sales Chatbot

Qikify Contact Form Builder

DC WhatsApp Marketing+Helpdesk

Zipchat AI Chat+AI Chatbot+WA

Chatway Live Chat FAQ WhatsApp

Juphy: AI Chatbot & ChatGPT

Meet‑bot

WildGoose Live Chat

WhatsApp Chat & Cart Abandoned

tolk.ai | Chatbot intelligent

WebBoar AI Smartbot

Skyla ChatGPT Customer Service

Antalyze

Talkvisor AI Chatbot Live Chat

SB: Helpdesk Ticketing & FAQs

Sense WhatsApp

Text Global