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BIK Instagram, Whatsapp, Email logo

BIK Instagram, Whatsapp, Email

Develop by Manifest AI
Free plan available

Create intelligent segments to target customers

Abandoned cart recovery
Upsell and cross-sell
Welcome messages
Intelligent segments
Conversational messaging
Event triggers
Higher aov
Conversion boosts
Custom journeys

About BIK Instagram, Whatsapp, Email

Built by Manifest AI

Email :

[email protected]

Address

3260 Hillview Avenue, Palo Alto, CA, 94304, US

Website Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(14 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Unify your marketing & Support on Whatsapp, Email, Instagram & SMS

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows. more
  • Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
  • Advanced Chatbot & Journeys - Whatsapp & Instagram.
  • Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
  • Instagram AI - Comment to DM, End to End purchase on Instagram
  • Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.

Pros

  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback

Cons

  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades

Top Helpful Reviews

Make Your Own Perfume

Sep 01, 2025  on Shopify

We really appreciate the BIK team’s consistent support and responsiveness. Your clarity in communication and proactive approach have made our collaboration very smooth. It’s been great working with such a reliable and helpful team. thank you for always making things easier for us

guppymoms

Sep 01, 2025  on Shopify

It has been a great experience with this platform so far. The features that we get here have made it very easy to track, analyze the message flow and reach out to various segments of customers. The team has also been very supportive. The overall customer journey has made the customer experience better, and the automated flow has made it so easy to resolve customer queries more easily and faster.

MUCH LOVE STORE

Aug 31, 2025  on Shopify

Great experience so far. It has helped us level up our business. Big thanks to Mr.Vedavyas for his constant support.

Ace Blend

Aug 30, 2025  on Shopify

Our experience with BIK.AI has been wonderful, especially considering its workflow builder, team & agent configuration, analytics & export functions, and the AI-powered agentic chatbot. The team has been incredibly supportive with guidance, design, and the development of complex flows, as well as feature upgrades. The AI chatbot, deployed across Instagram, WhatsApp, and integrated with Manifest on our website, has been highly effective in addressing customer and visitor needs in real time. The SPAM protection, limiters, and reattempt modules add intelligence to campaign message delivery optimization. It also offers great flexibility for integrations with third-party apps and in-house solutions. Highly recommended!

GoofyTails

Aug 27, 2025  on Shopify

Our journey with bik has been easy and wonderful, I would recommend 2 additional features: 1. Birthday Sign up pop up 2. Ability to create templates on mobile phone bik app 3. Ability to create campaigns on mobile phone bik app

Nu Republic

Aug 26, 2025  on Shopify

We've had a fantastic experience with BIK.AI! The team was incredibly supportive and helped us design the entire flow smoothly from start to finish. Their real-time assistance made the setup process seamless, and anytime we needed help, someone was always available to guide us instantly. The platform is user-friendly, and the support has been top-notch.

Charmacy Milano Store

Aug 26, 2025  on Shopify

After onboarding with BIK, we can confidently say it’s one of the best AI chatbots on Shopify for customer engagement. The platform’s interface is intuitive yet powerful, making it seamless to manage outreach across multiple channels. When it comes to WhatsApp and Instagram, it truly stands out as the best AI chatbot we’ve experienced. A special thanks to Rishabh for his outstanding support during one of our biggest campaigns his expertise in leveraging BIK’s advanced features took our strategy to the next level.

Rezoni

Aug 25, 2025  on Shopify

The team at BIK has been responsive and proactive in meeting our needs. They have provided prompt support whenever we required customization or troubleshooting, which has been essential for smooth operations. Their solution has optimized our processes, given us better insight into customer interactions, and helped boost overall efficiency.

Skinvest

Aug 23, 2025  on Shopify

The app is really helpful in managing all your flows and campaigns. You can plan the business in much better way when all these things are being taken care off Also, special mention to my account manager Nishant who has helped us whenever needed.

Miniture

Aug 22, 2025  on Shopify

After trying a couple of options on the market for omnichannel marketing and automations, we have settled on Bik and we are extremely happy with this decision. The onboarding was smooth, and their Support team is quick to respond and very helpful. The Support dashboard is powerful with a lot of features, and I found the automation capabilities to be robust. Would certainly recommend this to any growing or established brand that is looking to automate their Customer Experience business vertical and their Marketing business vertical.

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