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BIK Instagram, Whatsapp, Email logo

BIK Instagram, Whatsapp, Email

Develop by Manifest AI
Free plan available

Create intelligent segments to target customers

Abandoned cart recovery
Upsell and cross-sell
Welcome messages
Intelligent segments
Conversational messaging
Event triggers
Higher aov
Conversion boosts
Custom journeys

About BIK Instagram, Whatsapp, Email

Built by Manifest AI

Email :

[email protected]

Address

3260 Hillview Avenue, Palo Alto, CA, 94304, US

Website Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(14 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Unify your marketing & Support on Whatsapp, Email, Instagram & SMS

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.

BIK enables 2 way communication on your revenue generating flows like Abandoned cart recovery, upsell, cross sell, welcome, web store event triggers. With every event that's happening on your shopify store, you can enable conversational messaging to your consumers resulting into higher AOV, conversion & purchases. 1. Build your own journey, resulting into higher Abandoned recovery rates. 2. Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows. more
  • Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
  • Advanced Chatbot & Journeys - Whatsapp & Instagram.
  • Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
  • Instagram AI - Comment to DM, End to End purchase on Instagram
  • Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.

Pros

  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback

Cons

  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades

Top Helpful Reviews

Aachho

Sep 17, 2025  on Shopify

Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.

French Crown

Sep 11, 2025  on Shopify

Outstanding email marketing platform! We've seen great results thanks to their reliable email delivery — campaigns go out on time and consistently land in inboxes. The contact sync is seamless, saving us hours by keeping our lists updated automatically across platforms. The interface is user-friendly, the tools are powerful, and the analytics give us exactly what we need to track performance. It's been a game-changer for our email marketing strategy. Highly recommended for anyone serious about email marketing!

Atmosphere Wellness

Sep 09, 2025  on Shopify

We’ve been using BIK for more than a year now and it’s been a great experience. The platform is very easy to use and makes our daily work so much smoother. It connects well with Shopify and across WhatsApp, Instagram, and email. The support team is always quick, efficient, and super helpful.

Annasimona Kids

Sep 05, 2025  on Shopify

The Bik customer service has been great and resolution time also has been pretty quick. Their service offerings is satisfactory and fulfils our requirements for a retention marketing platform. Overall, our experience with Bik has been good.

Name Strings

Sep 04, 2025  on Shopify

Extremely disappointing experience with Bik Marketing. They have no transparency in their processes and a very poor customer relationship management team. The moment a problem arises, they completely wash their hands off the situation instead of taking responsibility. As a customer, you’re left stranded with no support. I would strongly advise others to be cautious before relying on them.

Make Your Own Perfume

Sep 01, 2025  on Shopify

We really appreciate the BIK team’s consistent support and responsiveness. Your clarity in communication and proactive approach have made our collaboration very smooth. It’s been great working with such a reliable and helpful team. thank you for always making things easier for us

guppymoms

Sep 01, 2025  on Shopify

It has been a great experience with this platform so far. The features that we get here have made it very easy to track, analyze the message flow and reach out to various segments of customers. The team has also been very supportive. The overall customer journey has made the customer experience better, and the automated flow has made it so easy to resolve customer queries more easily and faster.

MUCH LOVE STORE

Aug 31, 2025  on Shopify

Great experience so far. It has helped us level up our business. Big thanks to Mr.Vedavyas for his constant support.

Ace Blend

Aug 30, 2025  on Shopify

Our experience with BIK.AI has been wonderful, especially considering its workflow builder, team & agent configuration, analytics & export functions, and the AI-powered agentic chatbot. The team has been incredibly supportive with guidance, design, and the development of complex flows, as well as feature upgrades. The AI chatbot, deployed across Instagram, WhatsApp, and integrated with Manifest on our website, has been highly effective in addressing customer and visitor needs in real time. The SPAM protection, limiters, and reattempt modules add intelligence to campaign message delivery optimization. It also offers great flexibility for integrations with third-party apps and in-house solutions. Highly recommended!

GoofyTails

Aug 27, 2025  on Shopify

Our journey with bik has been easy and wonderful, I would recommend 2 additional features: 1. Birthday Sign up pop up 2. Ability to create templates on mobile phone bik app 3. Ability to create campaigns on mobile phone bik app

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