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Reputon Customer Reviews App logo

Reputon Customer Reviews App

Develop by Reputon

$9.99-$49.99

/ Month
Free plan available

Collect Google reviews, Facebook reviews, Trustpilot and more

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

About Reputon Customer Reviews App

Launched Sep 25, 2018

Categories

Built by Reputon

Email :

[email protected]

Address

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Website Privacy policy FAQ
Synctrack Order Tracking logo
(72 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past orders up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality

Top Helpful Reviews

SANT LECLÈRE

Jun 25, 2025  on Shopify

Liking this app so far. It's great to see my company being saved from totally unreasonable and unfair reviews from negative people. Thanks guys

Kimbas pet palace

Jun 19, 2025  on Shopify

I HAVE NOT USED THIS YET AS I JUST OPENED MY STORE. BUT I HAVE HEARD ITS ONE OF THE BEST REVIEW APPS.

WHEELHUT

Jun 08, 2025  on Shopify

Good app but I have reached my 150 limit and it is asking me to upgrade to the next plan which is $25. $25 is too much per month. I found another app that will do same thing. It offers me 250 email requests for just $9.99 a month. I will have to uninstall.

Mygreenscape | Buy Plants Online

Jun 05, 2025  on Shopify

Reputon has been a game changer for us. It was super easy to set up, and it’s been doing exactly what we needed—helping us collect and showcase real customer reviews. We've seen a boost in trust from new visitors, and it's definitely helped with conversions. The integration with Google and Facebook is a huge plus, and their support team has been great whenever we had a question. If you're looking for a simple way to build credibility and get more reviews, I’d definitely recommend giving Reputon a try.

Charleston Oyster Cookers

Jun 04, 2025  on Shopify

We find this app works well and performs as advertised. Our reviews are increasing and the automation makes it a no brainer.

Sage & Sill

Jun 02, 2025  on Shopify

Reputon has been incredibly helpful in requesting feedback from our customers beyond product-specific reviews.

Grab It Fast

Jun 01, 2025  on Shopify

It leverages your existing Google Business reviews as social proof, potentially increasing conversion rates. You can customize how reviews appear on your site to match your store's design and branding. The app typically allows you to respond to reviews directly from your Shopify admin. Most merchants find it straightforward to set up without technical knowledge.

Lux Cork Yoga

May 28, 2025  on Shopify

Extra-long and durable yet soft. As a tall woman I found it easier to work out with the size. My husband loves the size! The mat easily rolls up and placed into the sling carrier. The sling strap sits nicely on the shoulder and adjustable to hip length. Traveling with this was great! Used it in a Yoga Studio, at a Beach Yoga event, in my hotel room and of course at home! I added some water from a spray bottle that added more of a grip until I started sweating! According to the insert the mat is Naturally Antimicrobial and easy to wipe clean with water.

LaptopHQ

May 28, 2025  on Shopify

We've been using Reputon for our Shopify store for a few months now, and it's been an absolute game-changer. The app makes it incredibly easy to collect and showcase customer reviews from platforms like Google, Trustpilot, Yelp, and Facebook, helping us build instant credibility with new visitors. The setup was quick and intuitive, and the dashboard is user-friendly, even for non-tech-savvy users. What we love most is the automation – it reaches out to our customers post-purchase and directs happy buyers to leave reviews, while giving us a chance to address any negative feedback privately. This has significantly improved our online reputation and customer satisfaction. Since installing Reputon, we've seen a noticeable increase in conversions and a boost in positive public reviews. The customer support team is also super responsive and helpful whenever we have questions. If you're serious about building social proof and trust on your Shopify store, Reputon is an essential tool. Highly recommended!

ProductFrame

May 09, 2025  on Shopify

Super easy to create and setup email requests. Several options which are all great. Easy to edit and send out on set timers.

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