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Reputon Customer Reviews App logo

Reputon Customer Reviews App

Develop by Reputon

$9.99-$49.99

/ Month
Free plan available

Collect Google reviews, Facebook reviews, Trustpilot and more

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

About Reputon Customer Reviews App

Launched Sep 25, 2018

Categories

Built by Reputon

Email :

[email protected]

Address

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Website Privacy policy FAQ
Synctrack Order Tracking logo
(62 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. more
  • NEW! AI email localization: send emails in customers' language
  • Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Add a RATE US widget to your storefront.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • Email analytics; AI-personalized follow-up emails

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality

Top Helpful Reviews

The Rock Space

Aug 13, 2025  on Shopify

Nice and simple app to gather reviews on Google. The open rate for email request is about 60%, very good. The free plan sends email for all orders in the Shopify POS too. Nice added bonus. Thanks.

THZ CUSTOM WORKSHOP

Jul 12, 2025  on Shopify

Fantastic to setup google and trustpilot reviews and really get your business flying, simple as that!

SANT LECLÈRE

Jun 25, 2025  on Shopify

Liking this app so far. It's great to see my company being saved from totally unreasonable and unfair reviews from negative people. Thanks guys

Kimbas pet palace

Jun 19, 2025  on Shopify

I HAVE NOT USED THIS YET AS I JUST OPENED MY STORE. BUT I HAVE HEARD ITS ONE OF THE BEST REVIEW APPS.

WHEELHUT

Jun 08, 2025  on Shopify

Good app but I have reached my 150 limit and it is asking me to upgrade to the next plan which is $25. $25 is too much per month. I found another app that will do same thing. It offers me 250 email requests for just $9.99 a month. I will have to uninstall.

Mygreenscape | Buy Plants Online

Jun 05, 2025  on Shopify

Reputon has been a game changer for us. It was super easy to set up, and it’s been doing exactly what we needed—helping us collect and showcase real customer reviews. We've seen a boost in trust from new visitors, and it's definitely helped with conversions. The integration with Google and Facebook is a huge plus, and their support team has been great whenever we had a question. If you're looking for a simple way to build credibility and get more reviews, I’d definitely recommend giving Reputon a try.

Charleston Oyster Cookers

Jun 04, 2025  on Shopify

We find this app works well and performs as advertised. Our reviews are increasing and the automation makes it a no brainer.

Sage & Sill

Jun 02, 2025  on Shopify

Reputon has been incredibly helpful in requesting feedback from our customers beyond product-specific reviews.

Grab It Fast

Jun 01, 2025  on Shopify

It leverages your existing Google Business reviews as social proof, potentially increasing conversion rates. You can customize how reviews appear on your site to match your store's design and branding. The app typically allows you to respond to reviews directly from your Shopify admin. Most merchants find it straightforward to set up without technical knowledge.

Lux Cork Yoga

May 28, 2025  on Shopify

Extra-long and durable yet soft. As a tall woman I found it easier to work out with the size. My husband loves the size! The mat easily rolls up and placed into the sling carrier. The sling strap sits nicely on the shoulder and adjustable to hip length. Traveling with this was great! Used it in a Yoga Studio, at a Beach Yoga event, in my hotel room and of course at home! I added some water from a spray bottle that added more of a grip until I started sweating! According to the insert the mat is Naturally Antimicrobial and easy to wipe clean with water.

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