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  6. Reputon Customer Reviews App
8.5
Reputon Customer Reviews App logo

Reputon Customer Reviews App

Develop by Reputon

$9.99-$49.99

/ Month
Free plan available

Collect Google reviews, Facebook reviews, Trustpilot and more

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization
1,102 Reviews
8.5
Claim Offer
Try for Free

About Reputon Customer Reviews App

Launched Sep 26, 2018

Categories

Product review

Built by Reputon

Email :

[email protected]

Address

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Website Privacy policy FAQ

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Introduction Video

Description

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • Get more reviews on third-party sites like Google reviews, Sitejabber, Facebook
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails

Email marketing features

  • Campaign types: Checkout emails, Discounts, Email campaigns, Follow-up emails, Product reviews, Rewards, Surveys
  • Managing campaigns: AI generation, APIs and webhooks, Analytics, Automations, Editor tool, Import and export, Tagging, Templates, Tracking, Triggers and rules

Product review features

  • Display options: Badges, Star ratings
  • Ways to collect reviews: Automations, Custom requests, Email requests, Pop-ups, Push notifications, QR codes, Surveys

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality

Rating And Reviews

LEN HIN MOTOR

Nov 17, 2024  on Shopify

TWINOLO

Nov 17, 2024  on Shopify

Tys Design & More

Nov 17, 2024  on Shopify

Helps affiliate and expand online business

E4 Cards & More

Nov 16, 2024  on Shopify

Most straightforward way of pulling positive reviews we have tried yet, and 1/10th the price of most fancy competitors. Takes a few minutes to set up, but hen it's just auto-pilot reviews!

Calgary’s Best Online Vape Shop , Free 24/7 delivery orders $59 or more

Nov 16, 2024  on Shopify

Sprout Mate

Nov 15, 2024  on Shopify

MagicHair

Nov 15, 2024  on Shopify

Creative Digital Dreamer

Nov 14, 2024  on Shopify

My Australian Home

Nov 13, 2024  on Shopify

Devils the Angel

Nov 12, 2024  on Shopify

great work!

Show more reviews

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