Compare Reputon Customer Reviews App vs ReviewXpo Product Reviews App

Name: ReviewXpo Product Reviews App
Brand: ReviewXpo

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

ReviewXpo Product Reviews App

Social proof manager: import & showcase video & photo reviews

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

ReviewXpo Product Reviews App

Social proof manager: import & showcase video & photo reviews

Rating

921 Reviews

9.4

54 Reviews

9.1

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Seo optimization
Automated emails
Review import
Review showcasing
Custom widgets
Ai responses

Screenshots

+ 4 more

ReviewXpo Product Reviews App screenshot

+ 9 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

AI-powered assistant automates the review collection and showcasing process
Supports multiple types of reviews: text, photo, and video
Automates sending emails, follow-ups, and incentives for photo and video reviews
Customizable widgets for displaying reviews, including Grid, Carousel, List, and Popup
Personalized AI-generated replies to customer reviews
Import reviews and ratings from AliExpress, CSV files, or existing review apps
Optimized for email marketing and SEO for better rankings and product ratings
Multiple display options like all reviews page, badges, carousels, filtering, and media galleries
Comprehensive ways to collect reviews: automations, custom requests, email requests, forms, import/export, and social media UGC
Good customer service

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Launched

Sep 25, 2018

Dec 20, 2022

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by ReviewXpo

Apps:

Average Rating:

4.8

Reviews:

Make Your Choice

Install App More info View alternatives

Compare Reputon Customer Reviews App vs ReviewXpo Product Reviews App

Reputon Customer Reviews App

ReviewXpo Product Reviews App

Reputon Customer Reviews App