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Reputon Customer Reviews App logo

Reputon Customer Reviews App

Develop by Reputon

$9.99-$49.99

/ Month
Free plan available

Collect Google reviews, Facebook reviews, Trustpilot and more

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization
962 Reviews
8
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About Reputon Customer Reviews App

Launched Sep 25, 2018

Categories

Email marketing Product review

Built by Reputon

Email :

support@reputon.com

Address

CLAYMONT, DE, US

Website Privacy policy Tutorial FAQ

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Introduction Video

Description

Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. more
  • NEW! AI email localization: send emails in customers' language
  • Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Add a RATE US widget to your storefront.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • Email analytics; AI-personalized follow-up emails

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality

Top Helpful Reviews

FrenchBeautyHub

Jan 28, 2026  on Shopify

Je suis une boutique shopify PLUS, il augmente sans cesse les prix, lite 9.99, standard 24.99, avancé 49.99, lorsqu'on dit on veut envoyer plus de 10.000 mails il crée en plus 2 option ... honteux ! à fuir

Start Fitness

Dec 12, 2025  on Shopify

Fantastic platform well thought through, very effective for improving reviews and keeping control on requests during peak periods

Suncoast Marine & Auto Supply

Dec 06, 2025  on Shopify

James was nice and clear about the app. I'll be using this to automatically collect more google reviews and display my current google reviews on the cart page. Just wish there was a way to integrate with other platforms more.

Fitaura Club

Nov 20, 2025  on Shopify

Setting it up took almost no effort. I connected it, chose where I wanted customers to leave reviews, and it started working right away. What I really love is that it guides customers to leave reviews on trusted platforms which builds way more credibility than random on-site widgets. My review volume went up almost immediately.

Home Craftology

Oct 29, 2025  on Shopify

I rarely review apps, but this one is exceptional. I just got 29 new genuine 5-star reviews on my Trustpilot. Unbelievable!

Wheeler Display

Oct 28, 2025  on Shopify

Fantastic app — really easy to use and works exactly as described. It’s made managing our reviews so much simpler. The support is outstanding — James from the team was super helpful and quick to sort everything out. Highly recommended!

Nutmeg + Honey

Sep 23, 2025  on Shopify

It has been so helpful for my business because it takes the thinking out of getting customer feedback!

JCtwins Food Hub

Sep 15, 2025  on Shopify

Easy to setup however since I'm new here and just using a starter plan, google review is showing as not compatible on my end.

Cookie Paradise

Sep 02, 2025  on Shopify

This app helps bring me 12 Google reviews in a few days. Now, they got me hooked. I'm a subscriber. 100% recommended.

The Cordial Cherry

Sep 02, 2025  on Shopify

We love the opportunity to correct an issue with an unhappy customer before a potentially negative review is published! Literally every time, we've been able to turn the situation around and fix whatever the issue was with the customer :)

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