Shopify Customer feedback apps 2026

Pulse NPS, Surveys & Feedback

$19-$99 / Month

8.2

1 Reviews

"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Volt Product Reviews

$14.39 / Month

8.2

5 Reviews

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Our app allows to collect, display reviews on ecommerce store. Show more

Volt Product Reviews is a powerful tool for Shopify store owners, designed to amplify the impact of customer feedback. In the competitive eCommerce landscape, product authenticity and trust are critical to success. Volt seamlessly integrates with your Shopify store, allowing you to leverage customer reviews to boost your brand's credibility and refine your product offerings. With features like automated review requests, Volt simplifies the process of gathering customer feedback. Additionally, it enables customers to share photo and video reviews, adding a visual dimension to their experiences. The app also includes an in-depth analytics dashboard, offering valuable insights into customer feedback to drive informed business decisions.

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Simplify Exit Intent Survey

$9.99-$19.99 / Month

7.9

5 Reviews

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Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.

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Vidial ‑ UGC Video Testimonial

$24-$99 / Month

8.2

4 Reviews

Get Authentic UGC Videos From Your Customers On Autopilot. Show more

Vidial - UGC Video Testimonial is an innovative tool designed to help businesses seamlessly collect genuine user-generated content (UGC) from customers. By sending automated emails after order delivery, Vidial invites customers to share their experiences through video testimonials, enhancing trust and engagement. Businesses have the flexibility to customize the questions ensuring high-quality content tailored to their needs. The collected videos appear on the Vidial dashboard, where users can easily download and manage them. Rewarding customers with gift cards is streamlined, encouraging repeat purchases and customer loyalty. With its user-friendly interface, Vidial simplifies the UGC acquisition process, making it an indispensable solution for businesses seeking authentic content without the hassle or expense of hiring UGC creators.

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Dhi

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Get more customer feedback. Create unlimited surveys.

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FormBridge: Typeform Connect

$9.99-$79.99 / Month

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Connect Shopify and Typeform to gather insights and boost customer engagement.

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Reputon Customer Reviews App

$9.99-$49.99 / Month

8

962 Reviews

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Collect Google reviews, Facebook reviews, Trustpilot and more Show more

Reputon Customer Reviews App is designed to amplify your business's online presence by boosting reviews on major third-party platforms such as Google, Facebook, Trustpilot, Sitejabber, Yelp, and Etsy. The app strategically sends out follow-up emails to customers upon order receipt, encouraging them to share their experiences. Using AI-personalization, it crafts tailored email templates that enhance customer engagement and responsiveness. To maintain a positive brand image, unhappy customers are discreetly guided to a private feedback form. Additionally, the app enables businesses to add a "RATE US" widget on their storefronts, making it easier for satisfied customers to leave positive feedback. With the capability to reach out to past customers and AI-powered email analytics, Reputon ensures a consistent flow of reviews that enhance credibility and trust. This app also offers comprehensive email marketing features, allowing for various campaign types and management tools, including custom automations and detailed analytics.

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Google Reviews by Appio

$6.95 / Month

8

104 Reviews

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Display Google Reviews from Google Business Profile on website Show more

Google Reviews by Appio is a powerful tool for Shopify store owners who want to leverage the power of social proof by showcasing genuine customer feedback. This app allows you to display reviews, ratings, and photos directly on your store through customizable and attractive widgets, enhancing your store’s appeal and boosting conversion rates. With built-in AI capabilities, it summarizes customer feedback for more accessible reading and filters out negative reviews to help project a trustworthy image. Seamless integration with Google Business Profile (Google Maps) allows for a unified trust-building experience across multiple platforms. Additionally, it offers options to filter unwanted reviews, sort reviews, and customize CSS for a tailored appearance that aligns with your brand's aesthetics. By combining these features, Google Reviews by Appio helps create a comprehensive and engaging customer feedback display that enhances credibility and strengthens customer trust in your brand.

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Hexpi Product Reviews

$10.45-$20.45 / Month

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Build trust with easy review displays and custom star ratings. Show more

Hexpi Product Reviews is a powerful app designed to enhance e-commerce platforms by displaying genuine product reviews, star ratings, and customizable review badges directly on product pages. This app empowers customers to easily share their feedback, which in turn aids future buyers in making informed purchasing decisions. With its user-friendly interface and straightforward setup, merchants can effortlessly build trust and spotlight customer experiences without requiring technical expertise. Hexpi allows customers not only to write reviews but also to upload photos or videos, adding depth to their feedback. Merchants can seamlessly import reviews from popular platforms like AliExpress and others, ensuring a comprehensive review presence. Furthermore, the app offers flexibility with widgets, allowing merchants to show star ratings, badges, and full reviews anywhere on their store, fully customizable to align with their brand aesthetics.

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AI Product Content + SEO Kit

$7-$29 / Month

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Innovify: Your ultimate store management solution Show more

Innovify ‑ Dashboard Pro is a dynamic app designed to enhance control and management of your Shopify store. The app features an intuitive dashboard that simplifies store management, speeding up your decision-making process. Its advanced content and product management system allows merchants to easily create, update, and delete products, ensuring your store is always up-to-date. With the integrated SEO Score and insights tool, content optimization becomes seamless, boosting your store’s visibility. Stay ahead of inventory challenges with low-stock alerts to avoid missed opportunities. The reviews management system helps build customer trust by efficiently collecting and managing feedback. Moreover, customers can stay informed with restock alerts, while team management features enable the assignment of custom roles for better operational efficiency.

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Hulk NPS Post Purchase Survey

$25 / Month

7.9

68 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Revify: Reseñas por Whatsapp

$12.99 / Month

8.2

1 Reviews

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Revify: Obtén reseñas en WhatsApp con fotos, videos y audios. Show more

Revify: Reseñas por Whatsapp es una innovadora aplicación diseñada para obtener reseñas auténticas de tus clientes de manera sencilla y efectiva. Utilizando WhatsApp, el canal de comunicación preferido por los usuarios, Revify hace que compartir opiniones sea un proceso rápido y sin complicaciones. La app permite que los clientes agreguen fotos, videos y audios a sus reseñas, lo que aporta una capa adicional de confianza y credibilidad. Esto no solo mejora la imagen de tu tienda online, sino que también impulsa las conversiones al ofrecer pruebas sociales reales. Además, Revify envía solicitudes automáticas de reseñas y proporciona herramientas para monitorear y gestionar las experiencias negativas de los clientes. Con Revify, puedes seguir de cerca la evolución de las calificaciones de tu tienda y mejorar continuamente tu servicio al cliente.

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Omniconvert AB testing + CRO

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Advanced AB Testing Experimentation and CRO Tool Show more

Omniconvert AB Testing + CRO is a comprehensive tool designed to simplify and enhance your digital marketing efforts through A/B testing and conversion rate optimization. With its user-friendly interface, non-technical marketers can easily test and refine their strategies, ensuring high conversion rates. The app leverages web personalization through Omniconvert Explore, allowing businesses to create tailored, real-time experiences based on detailed visitor insights. Its website overlays feature helps effectively transform visitors into customers by delivering the right message precisely when it's needed. Additionally, Omniconvert offers advanced segmentation capabilities with over 40 variables, such as traffic sources and UTM campaigns, to maximize growth through precise targeting. Furthermore, the app provides tools such as customizable overlays and logic-based surveys to capture leads and gather customer feedback, enhancing user engagement and satisfaction. By integrating CRM data, RFM, weather, and traffic information, Omniconvert offers a highly adaptive approach to website personalization, making it a valuable asset for digital marketers aiming to optimize customer interactions and drive business growth.

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FormCRM AI Custom Form Builder

$6.99-$24.99 / Month

8.2

38 Reviews

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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.

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Verified Reviews

$48.47 / Month

7.4

16 Reviews

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Collect, moderate and display authentic reviews Show more

Verified Reviews by Skeepers empowers businesses to turn customers into trusted advocates by streamlining the process of collecting and managing user-generated content, such as reviews and feedback. The app supports e-reputation management and helps shape brand perception, leading to increased sales growth. As an ISO-certified product, Verified Reviews ensures authenticity, fostering both trust and customer loyalty. It offers a range of features including review moderation, SEO optimization, and performance tracking, enhancing both online visibility and engagement. Businesses can showcase customer feedback through various display options like badges, star ratings, and rich snippets. Additionally, the app integrates seamlessly with Google Ads and Shopping campaigns to amplify marketing efforts. Skeepers makes it easy to gather reviews through automated options like email and SMS requests, as well as leveraging social media content.

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Delloop

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Zero-Cost Mareting Tool - Repeat Sales, Bring in new Customers Show more

Delloop is an innovative app designed to revolutionize the way businesses connect with their customers through Direct-to-Device Permission Based Marketing. By delivering highly personalized and relevant campaigns directly to customers’ devices, Delloop eliminates the need for intrusive emails and spam, providing a seamless marketing experience. This app helps businesses reduce their dependency on social media ads, thereby cutting costs and increasing repeat sales. With Delloop, companies can reduce customer friction, enhancing customer retention and loyalty. The app provides valuable insights by answering critical questions about consumer preferences and needs. Additionally, Delloop facilitates effective communication by addressing pre and post-sale queries, receiving feedback, and gauging product acceptance. By sending permission-based offers, alerts, and incentives, this app is a powerful tool for building lasting customer relationships and brand affinity.

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CarboReview

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Automate Review Collection through WhatsApp Show more

CarboReview is an innovative app that streamlines the process of gathering and displaying product reviews for your online store. It allows you to conveniently collect reviews directly from the product page or through a seamless automated WhatsApp process once an order has been fulfilled. Utilizing a thoughtfully designed templated chat flow, the app simplifies customer interaction, thereby enhancing the likelihood of receiving valuable feedback. CarboReview assists in efficiently managing and showcasing user reviews and ratings, thereby boosting brand trust and credibility. The integration with WhatsApp enables automated messaging, further simplifying the review collection process. Designed with a user-friendly interface embedded within Shopify Admin, CarboReview ensures a smooth onboarding experience for store owners. This app is a powerful tool for building customer trust and expanding your brand's reputation.

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Aftercare

8.2

3 Reviews

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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.

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Arietec Google Review Importer

$4.99-$6.99 / Month

(1/5)

1 Reviews

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Add Google Reviews into your store to elevate your sales Show more

Google Review Importer by WizQ is a powerful tool designed to enhance your brand's reputation and boost sales through authentic customer feedback. With its user-friendly interface, the app allows seamless integration by customizing widget layouts that are fully responsive to your website's design. Installation is simple, and the app offers automatic syncing of reviews, saving you time and effort. Easily manage your review display by excluding unwanted feedback and setting minimum rating thresholds to maintain a positive image. By showcasing genuine reviews, the app helps build trust and drive conversions, offering a transformative impact on your business. With effortless daily updates of Google reviews and multiple customizable styles, it complements any theme and elevates your products' visibility. Experience the boost in brand reputation and sales by trying Google Review Importer today.

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Air Product Reviews App & UGC

8

2,580 Reviews

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Drive sales with reviews, photo reviews, product reviews & SEO Show more

Air: Product Reviews app & UGC is designed to help store owners enhance customer trust and increase conversion rates by effectively leveraging user-generated content. This app provides an automated system for collecting customer feedback, complete with photos and reviews, that can serve as powerful testimonials for your brand. Positive reviews and captivating images are highlighted to assure potential customers of your product and service quality, encouraging quick purchasing decisions. The app offers fully customizable display options, including review blocks, widgets, and popups, allowing businesses to tailor the presentation to fit their brand aesthetics. With robust review management features, users can import, edit, preview, approve, or reject reviews seamlessly. Review reminder emails are sent automatically to encourage customers to share their experiences. Additionally, the app supports structured data for SEO to improve visibility and is optimized for responsiveness across all devices, ensuring smooth user experience.

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Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 111 Apps

Pulse NPS, Surveys & Feedback

Volt Product Reviews

Simplify Exit Intent Survey

Vidial ‑ UGC Video Testimonial

Dhi

FormBridge: Typeform Connect

Reputon Customer Reviews App

Google Reviews by Appio

Hexpi Product Reviews

AI Product Content + SEO Kit

Hulk NPS Post Purchase Survey

Revify: Reseñas por Whatsapp

Omniconvert AB testing + CRO

FormCRM AI Custom Form Builder

Verified Reviews

Delloop

CarboReview

Aftercare

Arietec Google Review Importer

Air Product Reviews App & UGC