Shopify Customer feedback apps 2025

Air Product Reviews App & UGC

$12.9-$199 / Month

9.5

5,794 Reviews

Drive sales with reviews, photo reviews, product reviews & SEO Show more

Air: Product Reviews app & UGC is designed to help store owners enhance customer trust and increase conversion rates by effectively leveraging user-generated content. This app provides an automated system for collecting customer feedback, complete with photos and reviews, that can serve as powerful testimonials for your brand. Positive reviews and captivating images are highlighted to assure potential customers of your product and service quality, encouraging quick purchasing decisions. The app offers fully customizable display options, including review blocks, widgets, and popups, allowing businesses to tailor the presentation to fit their brand aesthetics. With robust review management features, users can import, edit, preview, approve, or reject reviews seamlessly. Review reminder emails are sent automatically to encourage customers to share their experiences. Additionally, the app supports structured data for SEO to improve visibility and is optimized for responsiveness across all devices, ensuring smooth user experience.

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Responsive design

Multiple display options

Diverse collection methods

Automatic feedback collection

Customizable review display

Review management tools

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Reputon Customer Reviews App

$9.99-$49.99 / Month

8.9

1,482 Reviews

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Collect Google reviews, Facebook reviews, Trustpilot and more Show more

Reputon Customer Reviews App is designed to amplify your business's online presence by boosting reviews on major third-party platforms such as Google, Facebook, Trustpilot, Sitejabber, Yelp, and Etsy. The app strategically sends out follow-up emails to customers upon order receipt, encouraging them to share their experiences. Using AI-personalization, it crafts tailored email templates that enhance customer engagement and responsiveness. To maintain a positive brand image, unhappy customers are discreetly guided to a private feedback form. Additionally, the app enables businesses to add a "RATE US" widget on their storefronts, making it easier for satisfied customers to leave positive feedback. With the capability to reach out to past customers and AI-powered email analytics, Reputon ensures a consistent flow of reviews that enhance credibility and trust. This app also offers comprehensive email marketing features, allowing for various campaign types and management tools, including custom automations and detailed analytics.

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Multi-platform support

Negative feedback redirection

Rate us widget

Review request emails

Ai email personalization

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Amazon Reviews by Appio

$4.95-$19.95 / Month

9.1

348 Reviews

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Product reviews importer for Walmart, Amazon, AliExpress, eBay Show more

Amazon Reviews by Appio is a comprehensive tool for Shopify store owners seeking to enhance their customer engagement and credibility through authentic reviews. The app allows users to seamlessly import customer reviews from multiple platforms, including Amazon, AliExpress, eBay, and Walmart. These reviews are showcased beautifully with customizable widgets that integrate effortlessly into any Shopify theme, ensuring a cohesive shopping experience. Beyond review collection, the app strengthens marketing strategies by integrating with Google Shopping Feed and offering email marketing functionalities. Users can automate review request emails based on their settings and manage reviews effectively with features such as automatic import and review translation. Enhancing visibility further, the app includes Google Review Snippet integration, making it an invaluable tool for driving both online presence and sales.

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Customizable widgets

Review display options

Google integrations

Marketing campaigns

Automated emails

Review importation

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Rocket Google Reviews

$4.99-$24.99 / Month

9.1

126 Reviews

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Reviews Widget/Outreach | Automatically Sync, Filter & Collect Show more

Google Reviews Plus is an essential app for businesses looking to enhance their online presence and boost sales through compelling customer feedback. This app enables you to fetch reviews from your Google Business Profile and seamlessly embed them on your storefront with simple installation. You can display these reviews beautifully using customizable designs, selecting from multiple layouts and styling options to best fit your brand. The app includes intelligent features like automatic email requests to collect positive reviews and filtering tools to manage unwanted feedback by author or keyword. Additionally, it offers AI-generated summaries of customer feedback, helping you present concise reviews effortlessly. By providing authentic testimonials and top-rated reviews with display options like star ratings and summaries, Google Reviews Plus elevates your store’s credibility and customer trust. Explore its premium features to maximize sales and create a compelling digital storefront.

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Simple installation

Multiple layouts

Customizable designs

Star ratings

Email requests

Ai-generated summaries

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Trustyy Reviews App

$9-$99 / Month

9.1

9 Reviews

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Turn happy customer into brand advocate with powerful review! Show more

The ITGeeks Reviews App is a cutting-edge tool designed to simplify the management of customer feedback, enhancing a store's reputation and fostering customer trust. With its centralized dashboard, users can easily view, filter, and sort through reviews, maintaining a clear understanding of customer opinions and experiences. The app allows for effortless import and export of reviews, making data management seamless. Users can access detailed insights into each review, including ratings and comments, and categorize feedback specific to individual products for more targeted analysis. Customizable settings let users tailor the experience to their preferences, including options for auto-publishing reviews, setting up email notifications, and customizing review forms. This flexibility ensures that businesses can adapt the app to their unique needs, streamlining customer feedback management across the board.

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Customizable settings

Centralized dashboard

Import/export reviews

Detailed review insight

Product-specific feedback

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Callsy: Abandoned Cart & AI

$29-$199 / Month

9.1

4 Reviews

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Recover lost sales by engaging customers over phone using AI. Show more

Callsy: Abandoned Checkout AI is a powerful tool designed to streamline your e-commerce operations by engaging with users who abandon their carts. This intelligent AI assistant follows up with these potential customers, offering personalized discounts and custom URL checkouts through SMS to encourage them to complete their purchases. By automating these processes, Callsy saves you time and helps increase your conversion rates. It also collects real-time conversation transcripts to provide insights into customer feedback on products and pricing. With just a few clicks, your business can benefit from improved efficiency and customer engagement. Elevate your sales strategy with Callsy's innovative AI automation and intuitive design.

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Personalized discounts

Customer feedback

Automate processes

Ai follow-up

Custom url checkouts

Real-time transcripts

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Notify Customers

9.1

3 Reviews

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Boost repeat business with text message marketing and personalized campaigns. Show more

Notify Customers is an innovative app designed to help businesses rejuvenate their repeat business by reaching out to customers through effective text message marketing campaigns. Text messaging is a powerful tool as it provides immediate connectivity and is easily accessible, making it ideal for engaging customers on the go. With Notify Customers, businesses can implement top campaign strategies such as promoting sales, gathering online reviews, sharing business updates, obtaining customer feedback, or announcing new products. The app seamlessly integrates with Shopify, allowing for automatic customer syncing or easy uploads of customer lists. Users can enhance their marketing efforts by sending texts with images and scheduling campaigns for future delivery, ensuring timely and engaging communication. Furthermore, Notify Customers facilitates real-time customer interaction by enabling businesses to view campaign replies and initiate one-on-one text conversations.

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Personalized campaigns

Customer sync

Text message marketing

Schedule texts

One-on-one conversations

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G:Customer Testimonials Slider

9.1

28 Reviews

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Boost credibility with engaging customer feedback! Show more

GA: Testimonials Slider is a versatile app designed to effortlessly integrate into any website, facilitating the display of customer testimonials. Its user-friendly setup allows you to tailor the appearance to align with your brand's aesthetics, ensuring a seamless look and feel. Featuring a responsive design, the app guarantees that testimonials are beautifully displayed across all devices, maintaining visual appeal on desktops, tablets, and smartphones. The intuitive admin panel simplifies testimonial management, enabling easy addition, editing, or removal of customer feedback. Users can choose between grid or slider formats to present testimonials, offering flexibility in how feedback is showcased. By displaying genuine customer reviews, businesses can foster trust and potentially increase conversion rates by leveraging social proof to drive purchase decisions. With GA: Testimonials Slider, highlighting positive client feedback becomes a streamlined and professional experience.

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Customizable design

User-friendly admin

Easy setup integration

Responsive testimonials

Grid or slider formats

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Charla Live Chat

$6 / Month

9.1

11 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Census: Customer Surveys

$25-$50 / Month

9.1

25 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

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Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

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Robo Call Pakistan

$5-$20 / Month

9.1

1 Reviews

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Automate COD order confirmations with AI-driven voice calls effortlessly. Show more

Robo Call Pakistan is an innovative app designed to automate customer communication for businesses handling cash-on-delivery (COD) orders. By leveraging real-time voice calls, it ensures instant order confirmations, updates on fulfillment status, and collects post-delivery feedback, significantly reducing the need for manual calls. This automation not only enhances conversion rates but also minimizes COD order cancellations, improving the overall customer experience. The app's AI-powered calls can be customized with your store’s name and order details, and you can send them either manually or in bulk to multiple customers. Additionally, Robo Call Pakistan allows you to target specific customer segments based on their city, COD amount, or custom criteria, offering a personalized touch in automated communications. With this app, you can streamline your business operations and keep your customers informed effortlessly.

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Ai voice calls

Fulfillment updates

Targeted communication

Real-time confirmations

Feedback automation

Customizable scripts

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Google Reviews by Appio

$6.95 / Month

7.3

123 Reviews

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Display Google Reviews from Google Business Profile on website Show more

Google Reviews by Appio is a powerful tool for Shopify store owners who want to leverage the power of social proof by showcasing genuine customer feedback. This app allows you to display reviews, ratings, and photos directly on your store through customizable and attractive widgets, enhancing your store’s appeal and boosting conversion rates. With built-in AI capabilities, it summarizes customer feedback for more accessible reading and filters out negative reviews to help project a trustworthy image. Seamless integration with Google Business Profile (Google Maps) allows for a unified trust-building experience across multiple platforms. Additionally, it offers options to filter unwanted reviews, sort reviews, and customize CSS for a tailored appearance that aligns with your brand's aesthetics. By combining these features, Google Reviews by Appio helps create a comprehensive and engaging customer feedback display that enhances credibility and strengthens customer trust in your brand.

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Customizable widgets

Display google reviews

Filter unwanted reviews

Ai summarizes feedback

Sync with google maps

Install App

Scope Post Purchase Survey

9.1

2 Reviews

Claim Offer

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

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Visual question builder

Live responses

1-touch integrations

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FormCRM: AI Form Builder & CRM

$6.99 / Month

9.1

3 Reviews

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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.

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Theme integration

Email notifications

File uploads

Drag-and-drop

Smtp configuration

Ai form creation

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Aftercare

8.2

3 Reviews

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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.

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Shopify integration

Post-purchase surveys

Ai analysis

Sentiment analysis

Real-time follow-ups

Theme tracking

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Hulk Product Reviews

7.7

829 Reviews

Import photo and product reviews, showcase UGC and feature Q&A Show more

Hulk Product Reviews is an innovative app designed to bolster your business's social proof by seamlessly importing reviews and ratings from major platforms like Amazon, Etsy, eBay, and AliExpress. Boost customer engagement by requesting photo and video reviews in exchange for discounts, and use automated emails to instantly display these reviews. The app allows you to showcase product ratings and a Q&A section on your site, effectively enhancing user experience and driving sales through upsell campaigns. Its built-in Google Shopping feed and dedicated reviews page ensure all your reviews are stored conveniently in one place. With seven customizable review widgets, the app adapts to fit your unique business needs, and offers 24/7 support to help you make the most of user-generated content and social proof. Additionally, integration with Yotpo makes importing existing reviews a breeze, reducing return rates through informed buying decisions facilitated by product Q&A features.

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Customizable widgets

Video reviews

Photo reviews

Automated emails

Ugc integration

Import reviews

Trustify: Google Reviews Badge

$4.99 / Month

9.1

25 Reviews

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Elevate store trust by displaying user reviews from Google Map Show more

Trustify: Google Reviews is a powerful app designed to enhance your store's reputation by seamlessly importing reviews from Google My Business (Google Maps). By leveraging the influence of Google reviews, this app helps potential customers make informed purchasing decisions based on authentic feedback. Trustify supports multiple languages and includes photo-inclusive reviews, ensuring a comprehensive and engaging display. With user-friendly in-app settings, you can customize the review widget's text, color, and appearance to match your store’s theme, all without needing any coding skills. Additionally, the app offers advanced filtering options, allowing you to sort reviews by rating or relevance to highlight the most impactful feedback. Trustify eliminates the need for a Google account to import reviews, streamlining the process of showcasing the best aspects of your business effortlessly.

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Multi-language support

Customizable widgets

Import google reviews

Photo-inclusive reviews

Filter and order reviews

Install App

Fab Feedback Button

$9-$199 / Month

8.2

4 Reviews

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Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

Install App

Revify: Reseñas por Whatsapp

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Revify: Obtén reseñas en WhatsApp con fotos, videos y audios. Show more

Revify: Reseñas por Whatsapp es una innovadora aplicación diseñada para obtener reseñas auténticas de tus clientes de manera sencilla y efectiva. Utilizando WhatsApp, el canal de comunicación preferido por los usuarios, Revify hace que compartir opiniones sea un proceso rápido y sin complicaciones. La app permite que los clientes agreguen fotos, videos y audios a sus reseñas, lo que aporta una capa adicional de confianza y credibilidad. Esto no solo mejora la imagen de tu tienda online, sino que también impulsa las conversiones al ofrecer pruebas sociales reales. Además, Revify envía solicitudes automáticas de reseñas y proporciona herramientas para monitorear y gestionar las experiencias negativas de los clientes. Con Revify, puedes seguir de cerca la evolución de las calificaciones de tu tienda y mejorar continuamente tu servicio al cliente.

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Automated review requests

Multimedia feedback

Track ratings evolution

Manage negative feedback

Install App

Better Thank You Page

$10-$40 / Month

(3.4/5)

26 Reviews

Thank you page widgets for surveys, ratings, Instafeed + more Show more

Better Thank You Page is a powerful app designed to optimize the crucial thank you page in your online store, transforming it into a dynamic tool for customer engagement and brand promotion. This pivotal page, visible to every purchasing customer, provides a unique chance to gather valuable feedback, enhancing the understanding of your marketing effectiveness through post-purchase surveys. By integrating links to additional products, it serves as a stepping stone for repeat purchases and increased sales, while also allowing customers to easily check their order status. The app encourages social media growth by seamlessly sharing your Facebook and Instagram profiles, potentially boosting your follower count. Additionally, the inclusion of 1-click customer rating surveys offers swift insight into buyer experiences, allowing for targeted improvements and the cultivation of a loyal customer community. By maximizing this digital real estate, Better Thank You Page helps transform a simple transaction into an opportunity for enhanced brand loyalty and revenue growth.

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Social media integration

Customizable widgets

Post-purchase surveys

Feedback collection

Order tracking link

1-click ratings

Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 96 Apps

Air Product Reviews App & UGC

Reputon Customer Reviews App

Amazon Reviews by Appio

Rocket Google Reviews

Trustyy Reviews App

Callsy: Abandoned Cart & AI

Notify Customers

G:Customer Testimonials Slider

Charla Live Chat

Census: Customer Surveys

Robo Call Pakistan

Google Reviews by Appio

Scope Post Purchase Survey

FormCRM: AI Form Builder & CRM

Aftercare

Hulk Product Reviews

Trustify: Google Reviews Badge

Fab Feedback Button

Revify: Reseñas por Whatsapp

Better Thank You Page