Shopify Customer feedback apps 2025

Air Product Reviews App & UGC

$12.9-$199 / Month

9.6

5,702 Reviews

Drive sales with reviews, photo reviews, product reviews & SEO Show more

Air: Product Reviews app & UGC is designed to help store owners enhance customer trust and increase conversion rates by effectively leveraging user-generated content. This app provides an automated system for collecting customer feedback, complete with photos and reviews, that can serve as powerful testimonials for your brand. Positive reviews and captivating images are highlighted to assure potential customers of your product and service quality, encouraging quick purchasing decisions. The app offers fully customizable display options, including review blocks, widgets, and popups, allowing businesses to tailor the presentation to fit their brand aesthetics. With robust review management features, users can import, edit, preview, approve, or reject reviews seamlessly. Review reminder emails are sent automatically to encourage customers to share their experiences. Additionally, the app supports structured data for SEO to improve visibility and is optimized for responsiveness across all devices, ensuring smooth user experience.

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Responsive design

Multiple display options

Diverse collection methods

Automatic feedback collection

Customizable review display

Review management tools

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Reputon Customer Reviews App

$9.99-$49.99 / Month

9.1

1,453 Reviews

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Collect Google reviews, Facebook reviews, Trustpilot and more Show more

Reputon Customer Reviews App is designed to amplify your business's online presence by boosting reviews on major third-party platforms such as Google, Facebook, Trustpilot, Sitejabber, Yelp, and Etsy. The app strategically sends out follow-up emails to customers upon order receipt, encouraging them to share their experiences. Using AI-personalization, it crafts tailored email templates that enhance customer engagement and responsiveness. To maintain a positive brand image, unhappy customers are discreetly guided to a private feedback form. Additionally, the app enables businesses to add a "RATE US" widget on their storefronts, making it easier for satisfied customers to leave positive feedback. With the capability to reach out to past customers and AI-powered email analytics, Reputon ensures a consistent flow of reviews that enhance credibility and trust. This app also offers comprehensive email marketing features, allowing for various campaign types and management tools, including custom automations and detailed analytics.

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Multi-platform support

Negative feedback redirection

Rate us widget

Review request emails

Ai email personalization

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Google Reviews by Appio

$6.95 / Month

8.9

123 Reviews

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Display Google Reviews from Google Business Profile on website Show more

Google Reviews by Appio is a powerful tool for Shopify store owners who want to leverage the power of social proof by showcasing genuine customer feedback. This app allows you to display reviews, ratings, and photos directly on your store through customizable and attractive widgets, enhancing your store’s appeal and boosting conversion rates. With built-in AI capabilities, it summarizes customer feedback for more accessible reading and filters out negative reviews to help project a trustworthy image. Seamless integration with Google Business Profile (Google Maps) allows for a unified trust-building experience across multiple platforms. Additionally, it offers options to filter unwanted reviews, sort reviews, and customize CSS for a tailored appearance that aligns with your brand's aesthetics. By combining these features, Google Reviews by Appio helps create a comprehensive and engaging customer feedback display that enhances credibility and strengthens customer trust in your brand.

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Customizable widgets

Display google reviews

Filter unwanted reviews

Ai summarizes feedback

Sync with google maps

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G:Customer Testimonials Slider

$4.99 / Month

9.1

28 Reviews

Boost credibility with engaging customer feedback! Show more

GA: Testimonials Slider is a versatile app designed to effortlessly integrate into any website, facilitating the display of customer testimonials. Its user-friendly setup allows you to tailor the appearance to align with your brand's aesthetics, ensuring a seamless look and feel. Featuring a responsive design, the app guarantees that testimonials are beautifully displayed across all devices, maintaining visual appeal on desktops, tablets, and smartphones. The intuitive admin panel simplifies testimonial management, enabling easy addition, editing, or removal of customer feedback. Users can choose between grid or slider formats to present testimonials, offering flexibility in how feedback is showcased. By displaying genuine customer reviews, businesses can foster trust and potentially increase conversion rates by leveraging social proof to drive purchase decisions. With GA: Testimonials Slider, highlighting positive client feedback becomes a streamlined and professional experience.

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Customizable design

User-friendly admin

Easy setup integration

Responsive testimonials

Grid or slider formats

Rocket Google Reviews

$4.99-$24.99 / Month

9.1

120 Reviews

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Reviews Widget/Outreach | Automatically Sync, Filter & Collect Show more

Google Reviews Plus is an essential app for businesses looking to enhance their online presence and boost sales through compelling customer feedback. This app enables you to fetch reviews from your Google Business Profile and seamlessly embed them on your storefront with simple installation. You can display these reviews beautifully using customizable designs, selecting from multiple layouts and styling options to best fit your brand. The app includes intelligent features like automatic email requests to collect positive reviews and filtering tools to manage unwanted feedback by author or keyword. Additionally, it offers AI-generated summaries of customer feedback, helping you present concise reviews effortlessly. By providing authentic testimonials and top-rated reviews with display options like star ratings and summaries, Google Reviews Plus elevates your store’s credibility and customer trust. Explore its premium features to maximize sales and create a compelling digital storefront.

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Simple installation

Multiple layouts

Customizable designs

Star ratings

Email requests

Ai-generated summaries

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Amazon Reviews by Appio

$4.95-$19.95 / Month

9.1

346 Reviews

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Product reviews importer for Walmart, Amazon, AliExpress, eBay Show more

Amazon Reviews by Appio is a comprehensive tool for Shopify store owners seeking to enhance their customer engagement and credibility through authentic reviews. The app allows users to seamlessly import customer reviews from multiple platforms, including Amazon, AliExpress, eBay, and Walmart. These reviews are showcased beautifully with customizable widgets that integrate effortlessly into any Shopify theme, ensuring a cohesive shopping experience. Beyond review collection, the app strengthens marketing strategies by integrating with Google Shopping Feed and offering email marketing functionalities. Users can automate review request emails based on their settings and manage reviews effectively with features such as automatic import and review translation. Enhancing visibility further, the app includes Google Review Snippet integration, making it an invaluable tool for driving both online presence and sales.

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Customizable widgets

Review display options

Google integrations

Marketing campaigns

Automated emails

Review importation

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Trustify: Google Reviews Badge

$4.99 / Month

9.1

22 Reviews

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Elevate store trust by displaying user reviews from Google Map Show more

Trustify: Google Reviews is a powerful app designed to enhance your store's reputation by seamlessly importing reviews from Google My Business (Google Maps). By leveraging the influence of Google reviews, this app helps potential customers make informed purchasing decisions based on authentic feedback. Trustify supports multiple languages and includes photo-inclusive reviews, ensuring a comprehensive and engaging display. With user-friendly in-app settings, you can customize the review widget's text, color, and appearance to match your store’s theme, all without needing any coding skills. Additionally, the app offers advanced filtering options, allowing you to sort reviews by rating or relevance to highlight the most impactful feedback. Trustify eliminates the need for a Google account to import reviews, streamlining the process of showcasing the best aspects of your business effortlessly.

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Multi-language support

Customizable widgets

Import google reviews

Photo-inclusive reviews

Filter and order reviews

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Heureka | Trust Badge

9.1

7 Reviews

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Recenze na Heurece a certifikát Ověřeno zákazníky bez kódování Show more

Heureka | Ověřeno zákazníky je praktická aplikace, která zvyšuje důvěryhodnost vašeho obchodu tím, že vám pomáhá efektivně sbírat zákaznické recenze. Díky jednoduché integraci, kterou zvládnete i bez znalosti kódu, můžete snadno získat Certifikát Ověřeno zákazníky k prezentaci na svém webu. Aplikace je kompatibilní s českým i slovenským portálem Ověřeno zákazníky, což rozšiřuje její dosah. Stačí se zaregistrovat na jednom z těchto portálů a zadat svůj API klíč do aplikace. Po každém nákupu, pokud zákazník souhlasí s odesláním dotazníku, obdrží dotazník e-mailem. Tento proces nejen zlepšuje vaši reputaci, ale také posiluje vztahy se zákazníky tím, že jim umožňuje sdílet jejich zkušenosti. Pro zajištění hladkého provozu poskytuje aplikace pomoc s vložením souhlasu s odeslání dotazníku přímo do nákupního košíku.

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Simple implementation

Review collection

Customer certification

Consent assistance

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Squid: Upsell, Bundles & 20+

9.1

8 Reviews

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Elevate checkout page: personalized upsells, text and banners Show more

Squid Checkout Widgets is a powerful tool designed to enhance and customize the checkout process for Shopify Plus merchants. With a focus on checkout extensibility, this app allows users to effortlessly tailor the checkout experience without the need for coding skills. Merchants can easily customize elements such as cross-sells, text, banners, custom fields, and image-text widgets, providing a personalized shopping experience for customers. The intuitive script editor ensures seamless adjustments, enabling smooth integration of personalized content and offers. By incorporating upsell and volume discount suggestions directly at checkout, merchants can enhance sales potential and customer satisfaction. The app also supports sharing essential information like shipping policies and discounts while highlighting special deals through engaging banner widgets. Squid Checkout Widgets help gather customer feedback and boost confidence with features like testimonials and trust badges, ensuring a compelling and trustworthy checkout experience.

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Trust badges

Volume discounts

Custom fields

Cross-sells

Personalized upsells

Custom text

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FormCRM: AI Form Builder & CRM

$4.99 / Month

9.1

3 Reviews

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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.

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Theme integration

Email notifications

File uploads

Drag-and-drop

Smtp configuration

Ai form creation

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Feefo Product Reviews

$119-$299 / Month

9.1

18 Reviews

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Automated product ratings & reviews with photos Show more

Feefo Product Reviews is a dynamic platform designed to help businesses gather and utilize customer feedback effectively. This app automates the review collection process, engaging customers to share their experiences, which you can then showcase as verified social proof. With Feefo, collecting product reviews is quick and effortless, allowing you to display them across your store and platforms like Google Shopping to influence purchasing decisions. The app offers over ten customizable display options, including badges, carousels, and media galleries, to seamlessly integrate reviews into your brand’s aesthetic. Feefo also connects with Google Seller and Google Shopping, ensuring maximum visibility for your top ratings. Trustworthy feedback is guaranteed, as reviews are collected from verified buyers, empowering you to gain valuable insights and build customer confidence. Elevate your business by leveraging Feefo’s comprehensive suite of tools, including automated and custom requests, email, SMS, and survey options, to drive growth and satisfaction.

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Automated review collection

Review import/export

Photo reviews

Rich snippets integration

Email requests

Verified buyers feedback

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Scope Post Purchase Survey

9.1

2 Reviews

Claim Offer

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

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Visual question builder

Live responses

1-touch integrations

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Census: Customer Surveys

$25-$50 / Month

9.1

25 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

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Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

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Samplio: Product Samples

$18-$75 / Month

8.2

1 Reviews

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Allow Customer to Handpick Ideal Free Samples on the Cart Page Show more

Samplio: Product Samples is a powerful tool designed to streamline the e-commerce experience for businesses focused on growth and customer satisfaction. By simplifying the process of product sampling, Samplio allows businesses to deliver personalized samples directly to customers, enhancing engagement and building lasting relationships. With advanced analytics, businesses can easily track customer preferences and make informed, data-driven decisions that boost sales. The app integrates seamlessly with customized widgets, ensuring that every aspect of the customer interaction is in line with your brand's unique identity. It also supports multiple languages, allowing businesses to communicate effectively with a global audience. With features like feedback collection, Samplio provides valuable insights to refine products and strategies. Elevate your e-commerce journey with Samplio, turning product sampling into a sophisticated, customer-centric experience.

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Advanced analytics

Widget customization

Feedback collection

Personalized samples

Track preferences

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ApprovePro ‑ Design Approvals

$14-$99 / Month

9.1

7 Reviews

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Manage custom order designs efficiently for a reduced workload Show more

ApprovePro - Design Approvals is an innovative app designed to streamline the process of custom design orders. By allowing customers to provide feedback and upload files directly through the app, it significantly reduces the need for multiple revisions and minimizes cluttered email exchanges. The app's automated reminders and auto-approval features ensure that responses are prompt and timely, enhancing the overall efficiency of design projects. Internal notifications keep your team informed, while an external portal enables seamless collaboration between designers and staff. This powerful integration helps minimize support requests by managing design approvals outside traditional inbox systems. With ApprovePro, your design approval process becomes more efficient, organized, and user-friendly.

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Automated reminders

Direct file uploads

Auto-approval

Internal notifications

External collaboration portal

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Proof Tracker

$9.99-$34.99 / Month

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Manage digital proofs easily and in more detail. Show more

Proof Tracker is an innovative digital proof management system designed to streamline the interaction between sellers and customers during the pre-production phase. It allows sellers to send proofs to customers for feedback, ensuring that products meet expectations before reaching production. Customers can annotate their proofs with specific requests, leaving detailed comments and creating a transparent communication history. Sellers benefit from an intuitive interface that tracks each proof's status, from submission to final approval, ensuring nothing falls through the cracks. With features such as real-time email updates, automatic tagging in Shopify, and the ability to set auto-approval time limits, Proof Tracker enhances efficiency and communication. This tool is perfect for businesses looking to optimize their proof management process and deliver a satisfying customer experience.

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Organize proofs status

Detailed feedback comments

Real-time updates email

Auto-tag proofs shopify

Auto-approve time limit

Install App

Aftercare

8.2

3 Reviews

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Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.

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Shopify integration

Post-purchase surveys

Ai analysis

Sentiment analysis

Real-time follow-ups

Theme tracking

Install App

H3 Order Feedback

$10-$20 / Month

8.2

2 Reviews

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Collect Valuable Customer Insights! Show more

H3 Order Feedback is a powerful tool designed to empower merchants by enabling them to collect vital customer feedback effortlessly. This app facilitates the creation of customized feedback forms, allowing merchants to target specific information they seek from their customers, which is crucial for tailoring services to meet consumer needs. Upon the fulfillment of an order, feedback requests are automatically dispatched to customers, streamlining the process and enhancing efficiency. The app also provides detailed, actionable insights from gathered data, equipping merchants with the knowledge to improve their customer experience, rectify issues promptly, and boost overall satisfaction. Additionally, H3 Order Feedback decreases response gaps through automated follow-up requests aimed at non-responsive customers, ensuring comprehensive feedback collection. With options to use emojis or stars for gauging satisfaction levels, merchants have intuitive and diverse tools to understand and elevate customer loyalty and repeat business.

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Actionable insights

Customized feedback forms

Automated feedback requests

Automated follow-up requests

Emoji or star ratings

Install App

Trusty Reviews App

$9 / Month

8.2

3 Reviews

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Turn happy customer into brand advocate with powerful review! Show more

The ITGeeks Reviews App is a cutting-edge tool designed to simplify the management of customer feedback, enhancing a store's reputation and fostering customer trust. With its centralized dashboard, users can easily view, filter, and sort through reviews, maintaining a clear understanding of customer opinions and experiences. The app allows for effortless import and export of reviews, making data management seamless. Users can access detailed insights into each review, including ratings and comments, and categorize feedback specific to individual products for more targeted analysis. Customizable settings let users tailor the experience to their preferences, including options for auto-publishing reviews, setting up email notifications, and customizing review forms. This flexibility ensures that businesses can adapt the app to their unique needs, streamlining customer feedback management across the board.

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Customizable settings

Centralized dashboard

Import/export reviews

Detailed review insight

Product-specific feedback

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Charla Live Chat

$6 / Month

9.1

12 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

Install App

Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 86 Apps

Air Product Reviews App & UGC

Reputon Customer Reviews App

Google Reviews by Appio

G:Customer Testimonials Slider

Rocket Google Reviews

Amazon Reviews by Appio

Trustify: Google Reviews Badge

Heureka | Trust Badge

Squid: Upsell, Bundles & 20+

FormCRM: AI Form Builder & CRM

Feefo Product Reviews

Scope Post Purchase Survey

Census: Customer Surveys

Samplio: Product Samples

ApprovePro ‑ Design Approvals

Proof Tracker

Aftercare

H3 Order Feedback

Trusty Reviews App

Charla Live Chat