This is a fairly straightforward way to integrate reviews on our Shopify store, especially because it integrates with Seguno eMail app, which makes it easy to request customer reviews through an email that looks and feels like all the other emails we send to our customers. We downloaded the app while it was still in beta, and setting things up required going back-and-forth a few times with Seguno Customer Support. The process wasn't quite intuitive, and that's why we give the app 4 stars instead of 5. It bears mentioning though that Seguno Customer Support is always very helpful and easy to work with. Another thing needing improvement is that the app allows anyone to leave a review as it doesn't have controls that would prevent those who have not made a purchase on our Shopify store from leaving a review. That is why one has to be very careful with settings for automatic posting of reviews as the only solution to this currently is to disable the automatic posting. For small shops like ours it's not such a big deal to go through all new reviews and verify that purchase was actually made before we approve the review to be published, but we can see where that can be a big problem for stores with higher sales volumes.

Great app, works as expected. Support is helpful and on point. Would like more features, such as allowing customers to upload a picture. Would be a 5-star app if this feature was available.

Seguno is a fab company. We have their emails app and now also reviews. Cameron is amazing and always so helpful! Thank you - great service. We are enjoying this new app with reviews. We 100% recommend it to any business!

Our experience with the Seguno Reviews app has been in line with the high standards of design and functionality that we've come to associate with the Seguno team. The app is not only user-friendly and intuitive but also well-considered from both the customer and business perspectives, addressing our needs comprehensively. This was our inaugural venture into utilizing a Reviews application. An essential requirement for us was the ability to review feedback before making it public. The Seguno app met this need seamlessly, providing us with the flexibility to automate the publication process whenever we decide it's the right move. As a small business, we appreciate the ability to advance cautiously while exploring new tools. We recognize reviews as an important facet of social marketing that empowers our customers to make informed decisions and offers us insightful feedback on our product offerings. Once again, Seguno has delivered an app that supports our business growth effectively.

Seamless integration into my other Seguno apps and installation was a breeze. Tech support helped me with one user-error issue and was great to work with. I can't sing the praises of Seguno enough. A phenomenal suite of value-filled apps and top notch service. Couldn't be happier!

Every interaction I give 10 stars! I have been using their apps for the last couple of years and they are top notch. I’m so grateful for this new reviews app and the support I have already received with getting it all setup. Highly recommend.

Love it! I was using the native Shopify Reviews app that is being retired and switched over to Seguno Product Reviews. They helped me migrate over my reviews and get everything set up, and I love the look and layout of the reviews on my product listings. I'd 100% recommend!

I had a little operator error in uploading my file of reviews from another app. I messaged support and Brian had sent me a corrected version of my file and it uploaded in a matter of minutes. I've been using Seguno email for a couple of years now and I love it! I have no doubt the reviews will be just as fantastic. Easy set up, easy editing and I've never had a bad customer service experience. You won't be disappointed with Seguno!

Was thrilled to see they released this when Shopify Reviews ended. Just like all Seguno's other products, this one is super easy to use, out of the box. Everything is self explanatory, and I feel confident in how it works. Ie, no lingering feeling of "I hope I did that right... " like with some other software.