It works decently but still lacks the integration with Google (it is not part of their review program). The widgets are a bit limited in personalization. There is no option to add a preferred or default language. Overall gets the job done.

As a performance-driven brand selling premium pickleball paddles and accessories at www.GatorStrike.com , personalization is everything. Klaviyo allows us to tailor product recommendations, launches, and promotions based on real customer behavior—helping us drive higher engagement and repeat purchases without guesswork.

Alaina and I have worked together for about two years. As a former certified personal trainer turned desk jockey, I know firsthand how much improved mobility really matters. A lack of mobility leads to decreased athletic performance, poor posture, and a higher chance of injury when training hard. I’ve experienced all of it. When I worked with Alaina regularly, those issues completely resolved and I got into the best shape I’ve been in since my early thirties. After I stopped, many of those problems started to creep back. Even with the knowledge to address them myself, I couldn’t. In addition to her deep understanding of weight training, the musculoskeletal system, and the fascial system, Alaina has an incredible sense of how far to take a stretch to get the best response. If you’ve tried yoga, massage, or stretching on your own and haven’t seen much improvement, or if you just want to move and perform even better, I can’t recommend Alaina enough!

Great addition to the klaviyo suite. We don't have huge volume, so we actually are currently still using the free version (which sends out up to 50 review requests/month). Have had this switched on for about 2 years, and it just chugs away in the background, collecting reviews from customers and then they appear on our shopify website. We get great feedback from our customers that help with social proof.

Klaviyo Reviews are easy to manage and you get a lot of customisation even with the free version. I'm so happy that I switched to the Klaviyo Review app. If you're just getting started or a small biz, this is by far your best option as it is free to use for the first 50 orders.

Working WAY better than other apps I've integrated. It's helpful also that I already use Klaviyo for my marketing; I can see all the things in one spot. I only wish there was a notification for new reviews so I'm not missing out on replying to comments.

this is amazing extremely professional the help center is as helpful as it gets they will practically take you through everything amazing 10/10

Easy to use, the reviews app is simple to navigate and works seamlessly with shopify. Would highly recommend Klaviyo for not just the reviews, but for the customer hub and marketing as well.

Super App für alle, die auf Shopify verkaufen. Sehr hilfreich und transparent. Klar verständlich und unterstützend. Ein wirklicher Support ! Great

The reviews portion of Klaviyo is dreadful. I have spent a whole afternoon wasting my time due to 2 very important and completely inaccurate instructions from the klaviyo chatbot. then the 2 agents i spoke to must have been helping 20 people at once, the replies from the customer service agents always take a lifetime, I have been here 5 hours and literally got nowhere due to the misinformation. i was on a plan for 250 reviews a month and unlike the email platform, if you reach the limit and go over the profiles, the reviews stop sending and the worst part is, as i have found, contrary to what the chat bot says, you CANNOT send the reviews to those profiles that were skipped due to "request status - usage limit" the only workaround i have been given is to MANUALLY email each customer INDIVIDUALLY to send them a link to my website product page to write a review. what a joke - how does it not aucomatically take you to the next plan like it does if emails go over. and, if not then how on earth is there no way to email those skipped profiles. Also, i accidentally selected delete instead of clone my flow. it was instantly gone - i went to the chat bot and it said there was no way to get the flow back unless it is archived - how is there no "undo" button or confirmation before deleting. then the worst part is i spent an hour recreating the flow only to decide to check something with an agent and to be told that he could get the flow back for me, so again the chat bot gave completely inaccurate information again wasting my time. This review platform is so basic, the formatting and funtionality is really average. I am so disappointed and wish I went with a different provider for my reviews. Klaviyo needs to update their bot software, small business owners cannot afford to waste a total of 5 hours i their day trying to do something to basic. and there needs to be better support, i should not have had to sit on a chat for hours on end to get literally nowhere. the communication skills need improvement drastically.