Overall, merchants express positive feedback regarding the "Klaviyo Reviews" app. Many highlight its ease of setup and integration with Klaviyo's existing email and SMS services. The app is frequently acknowledged for its ability to enhance customer engagement by streamlining review collection and integrating seamlessly with existing marketing workflows. However, there are still some notable concerns regarding specific features and customer support.
The "Klaviyo Reviews" app is widely regarded as a valuable addition for merchants already utilizing Klaviyo's ecosystem. Its strong points are its tight integration with Klaviyo emails and SMS, ease of use, and ability to enrich customer engagement. However, there are areas that require improvement, particularly regarding functionality glitches and some missing features. Overall, for businesses seeking to consolidate their marketing and review systems, "Klaviyo Reviews" is a promising option with room to grow.