Shopify Customer feedback apps 2026

Air Product Reviews App & UGC

9.2

2,580 Reviews

Drive sales with reviews, photo reviews, product reviews & SEO Show more

Air: Product Reviews app & UGC is designed to help store owners enhance customer trust and increase conversion rates by effectively leveraging user-generated content. This app provides an automated system for collecting customer feedback, complete with photos and reviews, that can serve as powerful testimonials for your brand. Positive reviews and captivating images are highlighted to assure potential customers of your product and service quality, encouraging quick purchasing decisions. The app offers fully customizable display options, including review blocks, widgets, and popups, allowing businesses to tailor the presentation to fit their brand aesthetics. With robust review management features, users can import, edit, preview, approve, or reject reviews seamlessly. Review reminder emails are sent automatically to encourage customers to share their experiences. Additionally, the app supports structured data for SEO to improve visibility and is optimized for responsiveness across all devices, ensuring smooth user experience.

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Responsive design

Multiple display options

Diverse collection methods

Automatic feedback collection

Customizable review display

Review management tools

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Google Reviews Rocket

$4.99-$9.99 / Month

9.1

353 Reviews

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Reviews Widget/Outreach | Automatically Sync, Filter & Collect Show more

Google Reviews Plus is an essential app for businesses looking to enhance their online presence and boost sales through compelling customer feedback. This app enables you to fetch reviews from your Google Business Profile and seamlessly embed them on your storefront with simple installation. You can display these reviews beautifully using customizable designs, selecting from multiple layouts and styling options to best fit your brand. The app includes intelligent features like automatic email requests to collect positive reviews and filtering tools to manage unwanted feedback by author or keyword. Additionally, it offers AI-generated summaries of customer feedback, helping you present concise reviews effortlessly. By providing authentic testimonials and top-rated reviews with display options like star ratings and summaries, Google Reviews Plus elevates your store’s credibility and customer trust. Explore its premium features to maximize sales and create a compelling digital storefront.

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Simple installation

Multiple layouts

Customizable designs

Star ratings

Email requests

Ai-generated summaries

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Callsy AI Abandoned Cart Calls

$29-$199 / Month

9.1

19 Reviews

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Recover lost sales by engaging customers over phone using AI. Show more

Callsy: Abandoned Checkout AI is a powerful tool designed to streamline your e-commerce operations by engaging with users who abandon their carts. This intelligent AI assistant follows up with these potential customers, offering personalized discounts and custom URL checkouts through SMS to encourage them to complete their purchases. By automating these processes, Callsy saves you time and helps increase your conversion rates. It also collects real-time conversation transcripts to provide insights into customer feedback on products and pricing. With just a few clicks, your business can benefit from improved efficiency and customer engagement. Elevate your sales strategy with Callsy's innovative AI automation and intuitive design.

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Personalized discounts

Customer feedback

Automate processes

Ai follow-up

Custom url checkouts

Real-time transcripts

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FormCRM AI Custom Form Builder

$6.99-$24.99 / Month

9.1

38 Reviews

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Create and customize forms in seconds, no code needed. Show more

FormCRM: AI Form Builder & CRM is an intuitive solution designed to enhance your Shopify store through custom forms. This app allows you to easily create a wide range of forms, from product and wholesale registration forms to warranty, signup, and survey forms, all tailored to your needs. The user-friendly drag-and-drop interface, complemented by natural prompts, ensures even beginners can refine and design professional-looking forms with ease. With its robust functionality, it supports features such as file uploads and seamless integration with your store’s theme, ensuring consistency in design. Additionally, the app provides email notifications and custom templates, so you receive instant alerts and can tailor communication to your audience. It also includes SMTP configuration with support for Google SMTP and SendGrid, ensuring reliable and flexible email delivery. Whether for lead capture or customer engagement, FormCRM makes form building a simple yet powerful tool for your e-commerce success.

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Theme integration

Email notifications

File uploads

Drag-and-drop

Smtp configuration

Ai form creation

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Google Reviews by Trustify

$6.9-$20.9 / Month

9.1

79 Reviews

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Elevate store trust by displaying user reviews from Google Map Show more

Trustify: Google Reviews is a powerful app designed to enhance your store's reputation by seamlessly importing reviews from Google My Business (Google Maps). By leveraging the influence of Google reviews, this app helps potential customers make informed purchasing decisions based on authentic feedback. Trustify supports multiple languages and includes photo-inclusive reviews, ensuring a comprehensive and engaging display. With user-friendly in-app settings, you can customize the review widget's text, color, and appearance to match your store’s theme, all without needing any coding skills. Additionally, the app offers advanced filtering options, allowing you to sort reviews by rating or relevance to highlight the most impactful feedback. Trustify eliminates the need for a Google account to import reviews, streamlining the process of showcasing the best aspects of your business effortlessly.

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Multi-language support

Customizable widgets

Import google reviews

Photo-inclusive reviews

Filter and order reviews

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Reputon Customer Reviews App

$9.99-$49.99 / Month

6.4

962 Reviews

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Collect Google reviews, Facebook reviews, Trustpilot and more Show more

Reputon Customer Reviews App is designed to amplify your business's online presence by boosting reviews on major third-party platforms such as Google, Facebook, Trustpilot, Sitejabber, Yelp, and Etsy. The app strategically sends out follow-up emails to customers upon order receipt, encouraging them to share their experiences. Using AI-personalization, it crafts tailored email templates that enhance customer engagement and responsiveness. To maintain a positive brand image, unhappy customers are discreetly guided to a private feedback form. Additionally, the app enables businesses to add a "RATE US" widget on their storefronts, making it easier for satisfied customers to leave positive feedback. With the capability to reach out to past customers and AI-powered email analytics, Reputon ensures a consistent flow of reviews that enhance credibility and trust. This app also offers comprehensive email marketing features, allowing for various campaign types and management tools, including custom automations and detailed analytics.

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Multi-platform support

Negative feedback redirection

Rate us widget

Review request emails

Ai email personalization

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Hexpi Product Reviews

$10.45-$20.45 / Month

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Build trust with easy review displays and custom star ratings. Show more

Hexpi Product Reviews is a powerful app designed to enhance e-commerce platforms by displaying genuine product reviews, star ratings, and customizable review badges directly on product pages. This app empowers customers to easily share their feedback, which in turn aids future buyers in making informed purchasing decisions. With its user-friendly interface and straightforward setup, merchants can effortlessly build trust and spotlight customer experiences without requiring technical expertise. Hexpi allows customers not only to write reviews but also to upload photos or videos, adding depth to their feedback. Merchants can seamlessly import reviews from popular platforms like AliExpress and others, ensuring a comprehensive review presence. Furthermore, the app offers flexibility with widgets, allowing merchants to show star ratings, badges, and full reviews anywhere on their store, fully customizable to align with their brand aesthetics.

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Widget customization

Review importation

Review badges

Authentic reviews display

Custom star ratings

Photo/video uploads

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Hulk NPS Post Purchase Survey

$25 / Month

7.9

68 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

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VoteSpark: Vote & Like Button

$1.99-$3.99 / Month

8.2

1 Reviews

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"Validate products instantly with real-time customer feedback and engagement." Show more

VoteSpark is an innovative app designed to help merchants validate their products quickly by leveraging real-time customer feedback, significantly reducing the risks associated with new product launches. This platform allows businesses to engage their customers by inviting them to share their opinions on product ideas, thereby creating a sense of community and customer investment. By engaging shoppers early in the product development process, VoteSpark fosters customer loyalty, boosts confidence in product sales, and facilitates smarter, customer-driven decision-making. Users can collect unlimited feedback and compare product variations in real time, with results displayed directly on product pages for transparency. The app also offers customizable polling options to ensure brand consistency, along with the ability to send discount codes as incentives to boost engagement and encourage new sales. Additionally, VoteSpark provides valuable analytics and insights, allowing merchants to track customer sentiment and identify products with the highest potential.

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Engage customers

Real-time feedback

Identify top products

Customizable polls

Poll product pages

Send discount codes

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POWR: Customer Comments

$4.94-$98.99 / Month

7.6

23 Reviews

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Build trust with customer comments and feedback on your store. Show more

POWR: Customer Comments is a powerful tool designed to enhance your business's online presence by leveraging customer feedback. By showcasing authentic comments and reviews on product pages, this app helps build trust and credibility with potential buyers. Highlighting positive experiences related to product selection or exceptional customer service can encourage more frequent purchases. The app offers features like comment moderation to ensure only the most relevant feedback is displayed, and instant email alerts keep you informed of new customer interactions. Users can also upload images to enhance social proof, and automated responses can be customized to thank customers for their reviews. With fully customizable design options, POWR: Customer Comments seamlessly integrates with your brand's existing aesthetic, providing a cohesive and engaging user experience.

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Email alerts

Customizable layout

Image uploads

Review display

Customer comments

Comment moderation

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Hello Bar: Hello Better Popups

$39-$129 / Month

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"Create stunning, engaging popups effortlessly with Neil Patel's templates." Show more

Hello Bar: Hello Better Popups is a powerful tool designed to transform website visitors into loyal customers with ease. Developed by renowned internet marketer Neil Patel, this app eliminates the need for a designer by offering an intuitive builder and stunning templates. With access to over 300 templates, users can effortlessly create popups for capturing email addresses, recovering abandoned carts, gathering customer feedback, upselling, and making important announcements. Tailor your popups based on pages, geolocation, site position, and user behavior to enhance engagement and drive conversions. Seamlessly integrate with popular email providers like Klaviyo and Mailchimp to streamline your marketing efforts. Hello Bar empowers store owners to elevate their growth through strategically designed popups, ensuring every interaction counts.

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Email capture

Cart recovery

Sales announcements

Direct integrations

Behavior targeting

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Notify Customers

8.2

19 Reviews

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Boost repeat business with text message marketing and personalized campaigns. Show more

Notify Customers is an innovative app designed to help businesses rejuvenate their repeat business by reaching out to customers through effective text message marketing campaigns. Text messaging is a powerful tool as it provides immediate connectivity and is easily accessible, making it ideal for engaging customers on the go. With Notify Customers, businesses can implement top campaign strategies such as promoting sales, gathering online reviews, sharing business updates, obtaining customer feedback, or announcing new products. The app seamlessly integrates with Shopify, allowing for automatic customer syncing or easy uploads of customer lists. Users can enhance their marketing efforts by sending texts with images and scheduling campaigns for future delivery, ensuring timely and engaging communication. Furthermore, Notify Customers facilitates real-time customer interaction by enabling businesses to view campaign replies and initiate one-on-one text conversations.

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Personalized campaigns

Customer sync

Text message marketing

Schedule texts

One-on-one conversations

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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Live Chat & AI Chatbots

(2.8/5)

7 Reviews

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Customer Intelligence for the Most Customer Centric Brands Show more

ChatGPT Customer Service is a cutting-edge application designed to offer businesses deep insights into customer feedback and reviews. Leveraging the power of AI, this platform enables users to download and analyze customer reviews from popular sources like Amazon and Trustpilot easily. By providing a user-friendly interface, the app makes it simple to uncover valuable trends and insights to understand customer behavior and preferences. This all-in-one helpdesk not just gathers feedback but helps interpret and act on it, effectively streamlining customer support rather than complicating it. With ChatGPT Customer Service, stay ahead of the competition by harnessing the voice of the customer and optimizing your service strategies accordingly. Explore the tool's comprehensive features to enhance your understanding of both your own and your competitor's customer sentiments effortlessly.

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Competitor analysis

Ai review analysis

Download reviews

Customer trend insights

Voice of customer

Streamlined support

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Twitter Feed Ninja

$4.99 / Month

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Add responsive widget to display Twitter Feed and Tweets Show more

Twitter Feed Ninja is an innovative app that allows store owners to integrate real-time Twitter feeds directly into their websites, enhancing customer interaction and engagement. By displaying the most recent tweets, users can easily promote new products, special offers, and ongoing sales, helping to drive conversions and keep customers informed. The app serves multiple purposes, including updating users about new products, gathering customer feedback on specific items, and providing timely notifications about upcoming sales events. Its compatibility extends across major web browsers like Google Chrome, Safari, and Mozilla Firefox, ensuring a seamless experience for all users. Through the integration of social media feeds, Twitter Feed Ninja helps businesses strengthen their online presence and build a more dynamic interaction with their audience, leveraging the power of social media marketing.

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Promote products

Responsive widget

Display twitter feed

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RatifyHub ‑ Product reviews

$3.99-$12.99 / Month

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Collect product reviews with videos, photos & Q/A, feedback Show more

RatifyHub is a versatile product review app designed to help businesses collect and leverage customer feedback effectively. By facilitating the collection of reviews and ratings, it empowers businesses to make informed product decisions. The app is user-friendly and comes equipped with a suite of tools, including review requests, Q&A, and customizable feedback forms. Integration with Google Shopping allows companies to showcase aggregated reviews, enhancing their product visibility to potential customers on Google. RatifyHub also supports media reviews, enabling customers to share their experience through photos and videos, which helps build trust and social proof. Businesses can easily customize the display of reviews on their site using widgets in various styles such as list, stack, and masonry. Additionally, the app promotes engagement through features like review request emails and sharing on social platforms, plus it offers simple import/export functions for review data management and backup.

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Widget customization

Review sharing

Data import/export

Photo & video reviews

Social proof display

Google shopping integration

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RateUp

$30-$120 / Month

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Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.

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Whatsapp integration

Customizable surveys

Real-time sync

Event-based triggers

Nps analytics

Ai summary

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TargetBay Product Reviews

$49-$199 / Month

7.7

47 Reviews

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Product Reviews App - Photo Reviews, Ratings, Pictures and UGC Show more

TargetBay Product Reviews is an essential tool for online store owners looking to efficiently manage and showcase customer feedback. Seamlessly integrating with Shopify, the app automates the process of gathering reviews by sending out well-crafted request emails to customers, making the collection process effortless. With just one click, store owners can post these reviews directly onto their website, enhancing credibility and trust. Additionally, TargetBay encourages customers to provide engaging picture reviews and share their experiences on social media platforms like Facebook and Twitter, further amplifying brand visibility. The app's partnership with Google allows online stores to seamlessly feature their reviews in Google Shopping ads, enhancing traffic and potential conversions. Furthermore, TargetBay enables businesses to display reviews in Google organic results and manage customer inquiries directly on product pages, thereby improving user engagement and boosting sales. Store owners can also create appealing photo galleries to enrich both product pages and the homepage, offering a more immersive shopping experience.

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Email review requests

Integrate with shopify

Automate review collection

One-click review posting

Incentivize picture reviews

Share reviews socially

Install App

IshopReview ‑ Product Reviews

$9.99 / Month

8.2

2 Reviews

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Import and manage reviews from AliExpress, CSV files, and more Show more

IshopReview - Product Reviews is an essential Shopify app designed to enhance customer trust and increase sales by effectively managing product reviews. Its versatile platform enables businesses to easily import reviews from AliExpress, CSV files, and other sources, ensuring a comprehensive display of customer feedback. The app's seamless integration and intuitive user interface make it accessible for businesses of any size, streamlining the process of collecting, displaying, and managing reviews. Customizable display options allow businesses to tailor how reviews appear on their product pages, enhancing the overall shopping experience. Additionally, IshopReview offers reliable live support to assist users with any issues that may arise. By showcasing genuine customer feedback, this app helps businesses build credibility and encourage more purchases.

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User-friendly interface

Customizable display

Multi-platform import

Live support

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Census: Customer Surveys

$25-$50 / Month

8.2

23 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

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Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

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Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 109 Apps

Air Product Reviews App & UGC

Google Reviews Rocket

Callsy AI Abandoned Cart Calls

FormCRM AI Custom Form Builder

Google Reviews by Trustify

Reputon Customer Reviews App

Hexpi Product Reviews

Hulk NPS Post Purchase Survey

VoteSpark: Vote & Like Button

POWR: Customer Comments

Hello Bar: Hello Better Popups

Notify Customers

Affiniv NPS, Survey & Feedback

Live Chat & AI Chatbots

Twitter Feed Ninja

RatifyHub ‑ Product reviews

RateUp

TargetBay Product Reviews

IshopReview ‑ Product Reviews

Census: Customer Surveys